Pioneer Valley Credit Union

Overview / Commentary
246 Brookdale Dr
Springfield, MA 01104

Pioneer Valley Credit Union is headquartered in Springfield and is the 49th largest credit union in the state of Massachusetts. It is also the 1,441st largest credit union in the nation. It was established in 1923 and as of March of 2024, it had grown to 24 employees and 11,534 members at 5 locations. Pioneer Valley Credit Union has an A health rating.

Field of Membership Restrictions

Pioneer Valley Credit Union is open to anyone living in Connecticut, Massachusetts, New Hampshire, New York, Rhode Island, and Vermont, by joining the Massachusetts Chapter of the American Consumer Council. Membership is also open to employees of Baystate Health, Springfield Division federal employees, and more than 25 other Select Employer Groups.
See current membership details

Reviews (3)

A Good Choice

Posted by: |

I recently joined and opened two certificate accounts.  The online part of the process was quick and efficient.  I have only Experian frozen, so I didn't experience any credit reference issues.  I mailed a check and they posted it within a day or two, so lack of ACH deposit was not an issue for me either.  They told me I could push funds to them from another institution, but mailing a check seemed a whole lot easier. The two people I have spoken with have been very friendly and helpful.  And I actually had an opportunity to visit their CU in person. It is small, but there were quite a few customers and employees there.  I'll be depositing there again.

Very Good Financial Institution

Posted by: |

I have been a member now for over 3 years. They have very good CD specials. Also I took an auto loan last year for my new truck because the rate was so low. This is a smaller credit union but the service is large. Very friendly and helpful staff in all departments I have been involved with so far. The online opening of a CD was a little confusing but when I called for help we worked through the process. I would recommend them over a brick and mortar bank and online bank for their period CD rate specials. I am a member of other credit unions but rate PVCU as superior.

Antiquated Security

I didn't pass the online identity verification because I had frozen my credit reports. They said I would have to come in to a branch to correct. I asked if I could just re-apply with my credit reports unfrozen. They said nope. So, if signing up online, make sure your credit reports are unfrozen.


Health Grade Components

NCUA #24443
Year Chartered1923
Primary Regulator
Profit Margin
Return on Assets - YTD0.29%
Return on Equity - YTD2.65%
Annual Interest Income$2MM
Assets and Liabilities
AssetsQ1 2024vs Q1 2023$159.3MM$149.5MM
LoansQ1 2024vs Q1 2023$126.4MM$110.2MM
DepositsQ1 2024vs Q1 2023$130MM$126.3MM
Equity CapitalQ1 2024vs Q1 2023$17.4MM$16.7MM
Loan Loss AllowanceQ1 2024vs Q1 2023$817K$676K
Unbacked Noncurrent LoansQ1 2024vs Q1 2023$603K$221K
Real Estate OwnedQ1 2024vs Q1 2023$0$0

Rates for Pioneer Valley Credit Union are currently being reviewed.


Pioneer Valley Credit Union Locations
Branch Office2 Medical Center DrSpringfield, MA 01107
Branch Office246 Brookdale DrSpringfield, MA 01104
Branch Office100 Springdale RdWestfield, MA 01085-1987
Branch Office1954 Wilbraham RdSpringfield, MA 01129-1823
Corporate Office189 Brookdale Dr Ste 2Springfield, MA 01104

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