Premier America Credit Union is headquartered in Chatsworth and is the 24th largest credit union in the state of California. It is also the 146th largest credit union in the nation. It was established in 1957 and as of March of 2025, it had grown to 410 employees and 113,350 members at 20 locations. Premier America Credit Union's money market rates are 8X the national average, and it has a B+ health rating.
Field of Membership Restrictions
Membership in Premier America Credit Union is open anyone through joining TOARTS. Membership is also open to the following: (1) those who reside, work, attend school, or worship in Harris County, Texas; (2) those who reside, work, worship or attend school in Ventura or Los Angeles Counties in California; (3) family of credit union members. (Complete membership requirements are listed in the credit union’s online application)
See current membership details
Excellent Customer Service
The Chatsworth branch has delightful customer service with professional highly skilled staff. What a breath of fresh air dealing with a financial institution that puts the customer first.
Horrible Customer Service Experience
This branch treated me and my father like we had no reason to be there when we have had an account with them for over a decade, they made things considerably more difficult over language constraints and even wanted us to go outside to make a cash withdrawal from an ATM before being able to deposit cash instead of accepting any cards, including their own, I've never heard of this happening and was not given an indepth explanation as to why it was necessary. Horrible, if not the worst, online as well as in person customer service experience I've had
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68428 |
| Year Chartered | 1957 |
| Employees | 410 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | -0.49% |
| Return on Equity - YTD | -5.4% |
| Annual Interest Income | $36.3MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $3.39B$3.56B |
| Loans | Q1 2025vs Q1 2024 | $2.74B$2.89B |
| Deposits | Q1 2025vs Q1 2024 | $3.03B$2.97B |
| Equity Capital | Q1 2025vs Q1 2024 | $307MM$306.7MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $19.6MM$25.8MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $27.6MM$27.9MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $1.5MM$0 |
