Provident Credit Union (CA)

Overview / Commentary
303 Twin Dolphin Dr
Redwood City, CA 94065-1497

Provident Credit Union (CA) is headquartered in Redwood City and is the 21st largest credit union in the state of California. It is also the 115th largest credit union in the nation. It was established in 1950 and as of March of 2022, it had grown to 332 employees and 133,002 members at 22 locations. Provident Credit Union (CA)'s CD rates are 57% higher than the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in Provident Credit Union is open to the following: (1) those who live or work in San Mateo, San Francisco, Santa Clara, Contra Costa, Alameda, Monterey, Sacramento, Pacer, Humboldt, or El Dorado Counties in California and the City of Los Angeles, (2) employees of Belmont Chamber of Commerce, Danish-American Chamber of Commerce of Northern California, Burlingame Chamber of Commerce, and select local chambers of commerce in California, (3) members of the AFL-CIO Local 501, Carpenters Local 217 and select local unions, (4) members or employees of the American Heart Association-San Francisco Chapter, Association for Workplace Justice and other local associations, and (5) employees of City Building Inc., Circraft Inc., Inspired Company or other select local companies. Family and household members of current credit union members are also eligible to join.
See current membership details

Great Institution; High Rewards Checking Rate

Posted by: |

I've been a member for 2 years and am a happy customer. I always look for credit unions first when choosing a bank-type institution; when I moved to the Bay Area I began my search. I looked at ratings and complaint history. There were a few credit unions that topped the quality list and I finally choose Provident because of its Rewards Checking account rate.

Two years and greater acquaitance later, I have never regretted this decision. I easily recommend Provident to coworkers, friends, and people new to the area. That amazing rewards checking rate is still at 2.26% when everywhere rates keep dropping even on "high-yield" accounts from AMEX and Smarty Pig. (Rewards checking in general is fantastic these days if you can find it. Meeting the requirements is easy with my routine.)

Online banking is fine. I use auto bill-pay to cover my rent and direct deposit from my employer. works great. The account is linked to mutual fund and brokerage accounts. ATMs are free within the entire credit union network; out of network ATM fees are reimbursed up to $2.50.

The only feature missing for me is virtual sub-accounts (like ING has). I'd like to auto-transfer money from the rewards checking into sub-accounts for savings goals, even if those virtual accounts are part of a seperate savings account with different (realisticaly lower) rates.

Incompetent IT Department

Posted by: |

I cannot login their website from my windows 11 laptop:

Access Declined
We are unable to begin your session. Please call Provident at (650) 508-0300 or (800) 632-4600 for assistance.

Called several times and was told by their technician that the reason is my computer is "attacking" their website.

I have over 2 dozen banks. Theirs is the only one my computer attacked :)

NOT Super Reward Checking

Posted by: |

This is account promises 1% interest but the hoops you are expected to jump through are unreasonable. Spending $300 credit seems easy enough, but you are expected to know when a merchant post. Several times, I made purchases within the month time frame with time to spare only to discover PCU won't count them because they didn't post to the account in time which they blame on the merchant. How can that be when you actually see charge in your account days before month end, but PCU decides to post at the beginning of the month. They only pay the 1% on the 1st $25K so frankly it isn't worth the hassle. Every time I've brought this to the attention of PCU they essentially say read the fine print. Good customer service would look at the facts and say, "Let me fix that, especially given you are long term customer!".

Worst Bank I Have Ever Dealt With.

I am extremely anal about the balance in my account and getting a NSF fee is just not acceptable. I had an unauthorized charge on my debit card which resulted in (3) $35 NSF fees. The charge was credited back to my account after the vendor realized it was an error. The vendor gave me a letter to the bank stating that it was not my fault and that fees should be refunded. The bank said that they will not refund their fees. I would have to chase the vendor. Not their problem. The vendor will not refund a fee that should not have been charged. And the bank will not refund me $105 to my checking account. The bank did not care that $105 was a huge amount out of my small paycheck. The are all about the bottom line. They could not care less about their customer. I will NEVER do business with them again.....but I doubt they really care.



Health Grade Components

NCUA #66343
Year Chartered1950
Primary Regulator
Profit Margin
Return on Assets - YTD0.14%
Return on Equity - YTD1.61%
Annual Interest Income$16.5MM
Assets and Liabilities
AssetsQ1 2022vs Q1 2021$3.57B$3.42B
LoansQ1 2022vs Q1 2021$1.84B$1.86B
DepositsQ1 2022vs Q1 2021$3.22B$3.05B
Equity CapitalQ1 2022vs Q1 2021$316.8MM$344.1MM
Loan Loss AllowanceQ1 2022vs Q1 2021$10.6MM$11.0MM
Unbacked Noncurrent LoansQ1 2022vs Q1 2021$442.00K$2.2MM
Real Estate OwnedQ1 2022vs Q1 2021$0$0
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Always verify rates and promotions with the bank or credit union. We are not Provident Credit Union (CA); we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Provident Credit Union (CA) Savings Account Rates

0.31%$25-HSA Checking
0.10%$25-IRA Savings
0.08%*$25k*-Membership Savings
OTHER TIERS: 0.03% $5 - $25k
0.08%*$25k*-Youth Savings
OTHER TIERS: 0.03% $5 - $25k
0.08%*$25k*-Business Regular Savings
OTHER TIERS: 0.03% $5 - $25k
0.08%*$25k*-Secondary Savings Account
OTHER TIERS: 0.03% $5 - $25k
0.03%--Round Up

Provident Credit Union (CA) Money Market Rates

0.41%*$125k*-Premier Money Market Savings
OTHER TIERS: 0.21% $25k - $75k | 0.31% $75k - $125k
0.26%*$100k*-Money Market Savings
OTHER TIERS: 0.08% $2.5k - $10k | 0.11% $10k - $50k | 0.16% $50k - $100k

Provident Credit Union (CA) Checking Account Rates

1.26%*-$25kSuper Reward Checking - Qualifying
OTHER TIERS: 0.08% $25k+
0.20%*$125k*-Dividend Business Checking
OTHER TIERS: 0.10% $25k - $75k | 0.15% $75k - $125k

Provident Credit Union (CA) CD Rates

1.91%*$100k*-60 Month CD
OTHER TIERS: 1.81% $1k - $50k | 1.86% $50k - $100k
1.76%*$100k*-48 Month CD
OTHER TIERS: 1.66% $1k - $50k | 1.71% $50k - $100k
1.61%*$100k*-36 Month CD
OTHER TIERS: 1.51% $1k - $50k | 1.56% $50k - $100k
1.51%*$100k*-24 Month CD
OTHER TIERS: 1.41% $1k - $50k | 1.46% $50k - $100k
1.41%*$100k*-12 Month CD
OTHER TIERS: 1.31% $1k - $50k | 1.36% $50k - $100k
1.41%*$100k*-24 Month Bump Up CD
OTHER TIERS: 1.31% $1k - $50k | 1.36% $50k - $100k
1.41%*$100k*-12 Month Deferred Dividend CD
OTHER TIERS: 1.31% $500 - $50k | 1.36% $50k - $100k
1.41%*$100k*$1m24 Month Add-On Variable Rate CD
OTHER TIERS: 1.31% $500 - $50k | 1.36% $50k - $100k
1.41%*$100k*$1mHSA 24 Month Add-On Certificate
OTHER TIERS: 1.31% $250 - $50k | 1.36% $50k - $100k
1.31%*$100k*-12 Month Add On CD
OTHER TIERS: 1.21% $250 - $50k | 1.26% $50k - $100k
1.31%*$100k*$1m12 Month Youth Add On CD
OTHER TIERS: 1.21% $50 - $50k | 1.26% $50k - $100k
1.31%*$100k*$1mHSA 12 Month Add-On Certificate
OTHER TIERS: 1.21% $250 - $50k | 1.26% $50k - $100k
1.11%$5k$500k13 Month Liquid CD
0.81%*$100k*-6 Month CD
OTHER TIERS: 0.71% $1k - $50k | 0.76% $50k - $100k

Provident Credit Union (CA) IRA Rates

1.91%*$100k*-60 Month IRA
OTHER TIERS: 1.81% $500 - $50k | 1.86% $50k - $100k
1.76%*$100k*-48 Month IRA
OTHER TIERS: 1.66% $500 - $50k | 1.71% $50k - $100k
1.61%*$100k*-36 Month IRA
OTHER TIERS: 1.51% $500 - $50k | 1.56% $50k - $100k
1.51%*$100k*-24 Month IRA
OTHER TIERS: 1.41% $500 - $50k | 1.46% $50k - $100k
1.51%*$100k*-36 Month Variable Rate IRA
OTHER TIERS: 1.41% $500 - $50k | 1.46% $50k - $100k
1.41%*$100k*-12 Month IRA
OTHER TIERS: 1.31% $500 - $50k | 1.36% $50k - $100k
1.41%*$100k*-24 Month Bump Up IRA
OTHER TIERS: 1.31% $500 - $50k | 1.36% $50k - $100k
1.41%*$100k*$1m24 Month Add On IRA
OTHER TIERS: 1.31% $250 - $50k | 1.36% $50k - $100k
1.41%*$100k*$1m24 Month Variable Rate IRA
OTHER TIERS: 1.31% $500 - $50k | 1.36% $50k - $100k


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