Summit Community Bank (WV) is headquartered in MOOREFIELD and is the 3rd largest bank in the state of West Virginia. It is also the 294th largest bank in the nation. It was established in 1995 and as of December of 2023, it had grown to 492 employees at 57 locations. Summit Community Bank (WV) has an A+ health rating.
Great Bank!
I absolutely love my bank and have no complaints what so ever. The tellers are very personable and make it a point to know their customers. If I need help someone is always willing to go out of their way to help. For instance I needed help accessing the mobile app for my checking and savings account and a representative was more than willing to help and stayed on the phone and walked me through the entire set up process. I highly recommend this bank and will never use another mainly due to the customer service skills.
Not a customer-friendly bank
I had the "joy" of being one of the first customers of this bank right after it had changed owners/names. I really wish this wouldn't have happened. This is not a very good bank to choose for your personal needs. It's probably only really good for small business and probably large. Customer service is horrible and the tellers/bankers treat you like you're nothing. I had a $200 over-draw limit and only over drew once (it was a 2 day period before money was put back in), and I was charged $40! $3.99 to use your bank card in other places (if you used it at Summit, it was still $1). On another occasion (I was no longer a customer), I had received counterfeit travelers checks from someone and Summit cashed it with no questions. I am still paying on that check. I feel that they should have at least held the check until it came back counterfeit or not! It took almost 2 years before I found out it was not real. I live in a small town, so coming across a variety of anything is out of the question. I really wish someone would bring a caring bank to our town.
Summit Community Bank Sucks
This is the worst back I have ever dealt with. They have froze my account numerous time's and keep froze for days. You call about it all they tell you is their working on it and they will call you back which never happens. My account has been froze more than its useable. I would NOT recommend this bank to anyone for anything. I wouldn't give it 1 star worst bank in the country. I will be moving to a different bank.
Data as of Q4 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 34102 |
| Year Established | 1995 |
| Employees | 492 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.41% |
| Return on Equity - YTD | 12.38% |
| Annual Interest Income | $242.2MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2023vs Q4 2022 | $4.63B$3.89B |
| Loans | Q4 2023vs Q4 2022 | $3.63B$3.04B |
| Deposits | Q4 2023vs Q4 2022 | $3.75B$3.18B |
| Equity Capital | Q4 2023vs Q4 2022 | $531.1MM$445MM |
| Loan Loss Allowance | Q4 2023vs Q4 2022 | $48.1MM$38.9MM |
| Unbacked Noncurrent Loans | Q4 2023vs Q4 2022 | $12.4MM$7.8MM |
| Real Estate Owned | Q4 2023vs Q4 2022 | $3.7MM$5.1MM |