Summit Community Bank (WV) is headquartered in Moorefield and is the 3rd largest bank in the state of West Virginia. It is also the 373rd largest bank in the nation. It was established in 1995 and as of December of 2019, it had grown to 354 employees at 34 locations. Summit Community Bank (WV) has an A health rating.
Great Bank!
I absolutely love my bank and have no complaints what so ever. The tellers are very personable and make it a point to know their customers. If I need help someone is always willing to go out of their way to help. For instance I needed help accessing the mobile app for my checking and savings account and a representative was more than willing to help and stayed on the phone and walked me through the entire set up process. I highly recommend this bank and will never use another mainly due to the customer service skills.
Not a customer-friendly bank
I had the "joy" of being one of the first customers of this bank right after it had changed owners/names. I really wish this wouldn't have happened. This is not a very good bank to choose for your personal needs. It's probably only really good for small business and probably large. Customer service is horrible and the tellers/bankers treat you like you're nothing. I had a $200 over-draw limit and only over drew once (it was a 2 day period before money was put back in), and I was charged $40! $3.99 to use your bank card in other places (if you used it at Summit, it was still $1). On another occasion (I was no longer a customer), I had received counterfeit travelers checks from someone and Summit cashed it with no questions. I am still paying on that check. I feel that they should have at least held the check until it came back counterfeit or not! It took almost 2 years before I found out it was not real. I live in a small town, so coming across a variety of anything is out of the question. I really wish someone would bring a caring bank to our town.
Data as of Q4 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 34102 |
| Year Established | 1995 |
| Employees | 354 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.41% |
| Return on Equity - YTD | 12.85% |
| Annual Interest Income | $107.0MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2019vs Q4 2018 | $2.40B$2.19B |
| Loans | Q4 2019vs Q4 2018 | $1.90B$1.68B |
| Deposits | Q4 2019vs Q4 2018 | $1.92B$1.64B |
| Equity Capital | Q4 2019vs Q4 2018 | $267.1MM$231.1MM |
| Loan Loss Allowance | Q4 2019vs Q4 2018 | $13.1MM$13.0MM |
| Unbacked Noncurrent Loans | Q4 2019vs Q4 2018 | $11.5MM$15.0MM |
| Real Estate Owned | Q4 2019vs Q4 2018 | $19.3MM$21.4MM |