PSE Credit Union, Inc.

My Experience With PSE Credit Union In Parma, Ohio

I started banking with PSE Credit Union several years ago. At the time, I had opened a total of 4 savings accounts, 1 for myself along with my 3 boys. So far I have had great experiences with their company. Every time I would go in there, I was immediately greeted by a friendly face, and felt at ease. There is never really a long line, and their overall customer service is exceptional. They make it a very simple process to deposit and withdraw money from your account, and never criticize you because of your lower balance, or ask you what you need the money for in general. If you have any questions, there is always someone there that is willing to assist you within minutes, and they are extremely helpful with solving your problem if any. I personally, have never truly had any problems with their facility, with the exception one year that I went in to withdraw a large amount of money during tax season, and was told that they don't have that much on hand to give me because they are a smaller branch. However, later on I came to find out that it wasn't just their bank, but pretty much every other one as well. All banks apparently have to order the funds and it can take up to a week, so there was no reason for me to get angry at them for their policies. Their rates are also excellent, when it comes to the interest that builds up on your account. I have yet to find another bank comparable to their current rates, and great customer service.