Qualstar Credit Union is headquartered in Bothell and is the 21st largest credit union in the state of Washington. It is also the 523rd largest credit union in the nation. It was established in 1952 and as of September of 2022, it had grown to 121 employees and 71,695 members at 6 locations. Qualstar Credit Union has an A health rating.
Field of Membership Restrictions
Membership in Qualstar Credit Union is open to anyone who lives or works in Washington State. Membership is also open to employees of Safeway, King County, Metro Transit, and other Select Employer Groups.
See current membership details
Qualstar Credit Union
I only visit the branch once or twice a month and I'm always greeted warmly. The tellers know me by name and always engage in pleasant chit chat while working on my transaction. They have reasonable rates and fees, but only a few sparsely located branches. The branch interior is roomy but cozy. They belong to a huge network of ATMs so it's easy to find one where you wont get charged any fees. Their web site seeems a bit darted and clunky, but it isn't too bad and has all the essential features you need. Their best feature is their year end profit sharing bonus.
Misleading Advice From Customer Service
Been paying on my secured visa card with them for almost 2 years - on time. Was told by their loan specialist to apply for a higher limit unsecured card because of my good credit. I specified that I did not want to have a negative hard inquiry on my credit score if I won't be approved but was told that the worst-case scenario would be the loan department would send me a counteroffer on the amount. So, after taking their advice, having my credit pulled (which is a good score) they turned me down simply because they are not satisfied with the fact that I receive disability and work for Uber. I have been working for Uber for 8 months and with my combined disability income, I bring home $800 per week, yet can't get approved for a measly credit card under 5k from them after making on-time payments with them for almost 2 years. Now I have a negative impact on my score after taking their misleading advice... Find a better credit union
Data as of Q3 2022
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68223 |
| Year Chartered | 1952 |
| Employees | 121 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.19% |
| Return on Equity - YTD | 10.95% |
| Annual Interest Income | $19.1MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2022vs Q3 2021 | $790.7MM$803.2MM |
| Loans | Q3 2022vs Q3 2021 | $415.1MM$352.8MM |
| Deposits | Q3 2022vs Q3 2021 | $692.3MM$690.9MM |
| Equity Capital | Q3 2022vs Q3 2021 | $85.8MM$97.9MM |
| Loan Loss Allowance | Q3 2022vs Q3 2021 | $5.4MM$4.8MM |
| Unbacked Noncurrent Loans | Q3 2022vs Q3 2021 | $4.1MM$2.0MM |
| Real Estate Owned | Q3 2022vs Q3 2021 | $0$0 |