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Red Rocks Credit Union

Popular Accounts at this Credit Union

APYACCOUNT TYPEACCOUNT NAME
2.25%4-year CD48 Month Share Certificate
2.40% - Goldman Sachs Bank USA High-yield 4 Year CDAdvertisement
2.37%5-year CD60 Month Share Certificate
2.50% - Ally Bank High Yield 5 Year CDAdvertisement
1.75%1-year CD12 Month Share Certificate
2.10% - Goldman Sachs Bank USA High-yield 12 Month CDAdvertisement
View all Red Rocks Credit Union rates »

Overview / Commentary
www.redrocks.org
303-471-7625
9325 Dorchester St Suite 200
Highlands Ranch, CO 80129

Red Rocks Credit Union is headquartered in Littleton and is the 13th largest credit union in the state of Colorado. It is also the 788th largest credit union in the nation. It was established in 1979 and as of December of 2017, it had grown to 54 employees and 18,438 members at 3 locations. Red Rocks Credit Union's CD rates are 94% higher than the national average, and it has an A health rating.

Field of Membership Restrictions

Membership is open to anyone through joining the Consumers United Association ($5 membership fee). Membership is also open to those who live or work in Jefferson, Arapahoe, or Douglas Counties in Colorado and to employees of Lockheed Martin.
See current membership details

Related Posts

Red Rocks Credit Union (CO) Adds 4-Year Fall CD Special - 10/17/2017

Red Rocks CU (CO) has added a series of Fall Share Certificates Special. The most competitive is the 48-month, earning 2.27% APY ($10) and 2.42% APY ($100k).

Red Rocks CU (CO) Has Limited-Time 12- and 24-Month CDs - 8/15/2017

Red Rocks CU (CO) is offering special rates on its 12-month (1.75% APY, $50k; 2.00% APY, $100k) and 24-month (2.00% APY, $50k; 2.25% APY, $100k) for a limited time.

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Reviews (4)

It's Doable But Difficult

Posted by: Gingerdusty | Sep 26, 2017

It was difficult to open a CD, but with perseverance, I made it through the process. Initially the online chat representatives told me all I needed to open a CD was my Driver's License and a check. When I arrived at the branch office, I learned a credit check needed to be run. Then I had to go back home and unfreeze one of the credit reporting agencies for $10.
I then filled out an online application as advised and waited for the credit check and application review and approval. That was on a Friday and Monday I called to inquire about the status. It was still under review. On Tuesday I called again and learned it was still being reviewed, but a representative would call me in a minute of two, which she did. Working with her, we got everything squared away although I had to take the initiative to list a beneficiary. So it was an arduous process caused mostly be the requirement for a credit check which seems silly since I am loaning the credit union money, not vice versa. Someplace during the application process I believe I read that CD's can only be opened by Colorado residents. This should be mentioned on the CD rate page or somewhere more prominently. The web system is difficult and clunky. When going through the process, I had to register with ID and password to even receive an email from the representative. Then when I tried my first login as a new member, a PIN was needed which was never given to me. Whew, I'm tired just writing about the process.

1

Definitely Won't Deal With Folks Outside Of CO.

Posted by: cbr6861 | Aug 29, 2017

Tried to open an account with them as I am a member of the Consumers United Association which was an option for membership. Apparently thats not enough. Spoke with CSR and was told they were not allowed to open accounts to folks out of state as they are a "Credit Union"? huh! Thats a new one. I commend the board members for their savvy business decisions in attracting more customers. Of course, there is no information on the website mentioning any of this.

1

Customer Service Is Beyond Bad

Posted by: Nathan Hart | Jan 5, 2017

Wow, awful customer service - took me 5 people and 45 minutes to finally get somebody to help me resolve fraudulent charges on my debit card. When I did reach the person, it was a 5 minute conversation to get things fixed. I asked about it and got some excuses about shared CU customer service and them being short staffed and that they are switching systems.

The last time I had issues with my account (different issues) was about a year ago and at that time the customer service was also terrible. I thought maybe it was a one time thing, but apparently this is there new business model.

After almost 20 years with this credit union - I am switching to a different credit union that can quickly resolve problems instead of just giving me more headaches. If you are considering this credit union - I would read other reviews and chose a different option.

3

Sorry,But This C.Union Is Almost Impossible To Do Business With.

Posted by: creditunion | Oct 7, 2012

They have a charge for everything. You must talk to them over the phone only. I will not give my personal information over the phone so no reason to do anything with them. Don't be fooled. Leave them alone. 

6


Health
A

Data as of Q4 2017

Learn why bank health matters

Health Grade Components

Overall
NCUA #68560
Year Chartered1979
Employees54
Primary Regulator
Profit Margin
Return on Assets - YTD0.66%
Return on Equity - YTD7.22%
Annual Interest Income$11.7MM
Assets and Liabilities
AssetsQ4 2017vs Q4 2016$301.4MM$273.4MM
LoansQ4 2017vs Q4 2016$254.1MM$212.0MM
DepositsQ4 2017vs Q4 2016$271.6MM$245.8MM
Equity CapitalQ4 2017vs Q4 2016$27.5MM$25.5MM
Loan Loss AllowanceQ4 2017vs Q4 2016$1.6MM$1.0MM
Unbacked Noncurrent LoansQ4 2017vs Q4 2016$1.5MM$1.5MM
Real Estate OwnedQ4 2017vs Q4 2016$0$0
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Red Rocks Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.35%*$100k*-High Yield Savings
OTHER TIERS: 0.15% → $5k - $25k | 0.20% → $25k - $50k | 0.25% → $50k - $100k
0.05%$250-Primary Savings
0.05%$250-Additional Savings

Red Rocks Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.37%*$100k*-60 Month Share Certificate
OTHER TIERS: 2.12% → $5k - $10k | 2.22% → $10k - $100k
2.25%*$100k*-48 Month Share Certificate
OTHER TIERS: 2.02% → $5k - $50k | 2.15% → $50k - $100k
2.00%*$100k*-24 Month Share Certificate
OTHER TIERS: 1.00% → $5k - $10k | 1.50% → $10k - $50k | 1.75% → $50k - $100k
2.00%*$100k*-36 Month Share Certificate
OTHER TIERS: 1.51% → $5k - $50k | 1.75% → $50k - $100k
1.75%*$100k*-12 Month Share Certificate
OTHER TIERS: 0.60% → $1k - $10k | 1.25% → $10k - $50k | 1.50% → $50k - $100k
Locations


Red Rocks Credit Union Locations
Branch Office12257 S Wadsworth BlvdLittleton, CO 80125-8504
Branch Office9332 Dorchester StHighlands Ranch, CO 80129
Branch Office8195 Southpark LnLittleton, CO 80120-4520

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