Reliant Bank (TN) is headquartered in Brentwood and is the 7th largest bank in the state of Tennessee. It is also the 372nd largest bank in the nation. It was established in 2006 and as of March of 2021, it had grown to 425 employees at 33 locations. Reliant Bank (TN) has an A+ health rating.
Having to perform certain requests in person is a huge inconvenience. I had not received my updated debit cart by the expiration date of my previous card. When I went to the local branch (you can not request a replacement card online) I was given a form to fill out and told it would be a few weeks before I received my card. A few weeks is a long time to not have a debit card to use. The staff is generally friendly enough but not overly helpful. The services seem very limited compared to my other national accounts.
I have sent emails, messages, called all to no avail. They will return no emails and will not answer their phones (I've called 3 of their number so far) except to play their recorded menu and finally can get the option to leave my name and number. Yeah, right you guessed it - I get the same response the one as I do from the emails - exactly ZERO response.
I have money in this bank and I am out of state so not convenient to go to the bank physically.
Has anyone on here been able to communicate in any way with this bank lately?
|FDIC Certificate #||58366|
|Return on Assets - YTD||1.71%|
|Return on Equity - YTD||13.32%|
|Annual Interest Income||$34.4MM|
|Assets and Liabilities|
|Assets||Q1 2021vs Q1 2020||$3.05B$2.17B|
|Loans||Q1 2021vs Q1 2020||$2.42B$1.67B|
|Deposits||Q1 2021vs Q1 2020||$2.62B$1.73B|
|Equity Capital||Q1 2021vs Q1 2020||$394.8MM$280.9MM|
|Loan Loss Allowance||Q1 2021vs Q1 2020||$20.8MM$15.1MM|
|Unbacked Noncurrent Loans||Q1 2021vs Q1 2020||$7.2MM$4.0MM|
|Real Estate Owned||Q1 2021vs Q1 2020||$1.2MM$0|
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