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Horrible Bank. held my account hostage. Horrible products, horrible technology. Was going to file complaint with department of Banking and Insurance but they dont do anything. If i could sue i would. would give them -10 stars if it was an option. DONT WASTE UR TIME AND MONEY WITH THIS BANK
Horrible! Antiquated online banking platform. probably worst in the industry (at least I haven't seen anything worse). Nearly impossible to make any changes to a linked account without going through ton of red tape and filling out a form after form. If you want to withdraw your funds quickly - good luck. Avoid at all costs. I am not sure why regulators wouldn't look into these predatory practices
There are more ways for Amboy Direct to prevent you from withdrawing your money. I was told to log into my account and was supposed to see a "banner" to verify my linked bank account, but there was none and nowhere to verify. I called customer service and was told that there was an unknown issue that she couldn't solve, and needed her supervisor to look at what was wrong. And of course the supervisor wasn't there, I have to wait until Monday when she is back. I'm no longer surprised by what kinds of "reasons" that I can't withdraw my money. I can't wait to get out of this, but have to see what other excuses they will find to prevent me from withdrawing MY money.