I had no problems opening the account and they have kept the rate at 1%. They are not a primary financial institution and are good for higher yields on savings and CD's. I use them to obtain the higher rates. They do not have ATM access and I do all transactions by ACH and have never had any problems. However if you need same day access to your funds this is not the bank for you. This is a great place for your money if you want or need FDIC Insurance and dont need same day access.
Easy to open. Easy to setup multiple banks. East to use and manage account on simple website.
Hold time seems long, but does not effect me as I am not doing in & out transactions
Highly recommended by someone who is looking for a good rate and easy access to my money.
As a Barclays member, I really appreciate how little they present themselves in my daily life. I opened my savings account, set up a direct deposit with my employer, and from there on it was simple. There are no minimum balances or monthly maintenance fees with Barclay's 1% APY. They also have a good amount of tools within their program to help you save even more money. When I called to ask about setting the account up, the entire process took me less than 10 minutes and the woman on the phone was very friendly and interested in getting me on my way. I would recommend Barclay's particularly for anyone thinking about opening a new savings account. In addition, I have never had a problem transferring funds from other banks/financial institutions, and almost always this process could be done online, thru the Barclays website. Finally, I really appreciate the "savings assistant" feature. It allows you to set goals and monitor your progress on the fly. No extra noise with Barclays, just basic savings at a great rate.
I opened my Barclays Savings account about 4 months ago. I was a bit nervous about using an online savings account. I have only used a savings account from a brick and mortar bank, but I took the leap and I am glad I did. I have not had any issues with the bank thus far. I have been using it to save for a bigger short term goal. The customer service people are helpful; they have answered many, MANY of my stupid questions. They have explained to me how to calculate interest and what the difference is between APY and interest rate. I have really enjoyed my time with Barclays thus far and I hope that they will continue to be a wonderful bank. They have exceeded my expectations so far and I am considering opening a CD with them.
Barclays offers a high rate (0.90%) with no material restrictions or fees. The one deficiency is that Barclays does not allow wire transfers, either incoming or outgoing.
Having used the service for 3 months, here's a summary:
• High rate of 0.90% (though it dropped from 1.00% a month after a signed up)
• No minimum balance
• No significant fees. Probably the only ones of note are $5 for each withdrawal beyond 6 in a month (at least Barclays will allow more than 6), and $0.50 for a paper statement as opposed to an electronic account statement
• Easy to withdraw money. Barclays limits withdrawals to $250,000 per ACH transfer, but you can do as many transfers as you want in a day, so there is no real withdrawal limit
• Excellent customer service
• No ability to send or receive wire transfers
I've been with Barclays bank for around 3 years now before cancelling my account forever with them. I"m also a member of American Express and Bank of America and have had experience with their customer service before so I can compare. My first ever horrible experience was when I called to complain about my monthly banking fees. I currently had a checking account and savings which my father helped me open and I have kept throughout the years. I had my identity stolen and most of my money was used in a low class gas station halfway across the country. Instead of calling to report the suspicious purchases, they called to tell me I had overdrafted. I myself had to check my account balance to find out why this had happened. The nightmare did not end there, not only did it happened and I wasn't alerted but when they made the attempt to reimburse while the investigation was made, it took them 4 business days to send me the money while rent was due literally the next day. Horrible experience, terminated my account right after.
I opened an individual savings account online with Barclays in June 2012 after researching APYs on BankRate.com. After trying to add my wife as a joint account holder in the middle of the next billing cycle (to double my FDIC coverage and add another $200k to my account), I was told by phone customer service "it can't be done" (Call #1) and to create a new joint account online and transfer the balance from my individual account. It was not difficult creating the new joint account and transferring the funds. However, after the next billing cycle, Barclays automatically debited $98 of interest due in my individual account.
So, I call customer service to discuss this (Call #2) and was told that it was a "software issue since the individual account had a zero balance at month end, but a ticket will be created to reverse the debit and the $98 will show up in the account in 2-3 business days". I said this was satisfactory.
After 5 business days and no interest money appearing in either account, I call customer service (Call #3) and inquire about the status of the missing interest money. The agent seemed confused as to why it had not yet been processed, but assured me that he knew what the problem was, would get a supervisor to resolve it before the close of business that day, and he would personally call me before his shift was over to confirm that the interest was in my account - no one called back and no interest money appeared in my account.
I called after another 5 business days (Call #4), maintaining a calm tone but firmly informing the next agent about my history with this issue and that I was very frustrated at this point. Again, he reviewed the past ticket and could not understand why the interest had no been processed into my account. I told him I wanted the matter resolved during this phone call or Barclays would be at risk losing my business over my experience with their customer service. He did seem to work on getting a supervisor to handle my issue ASAP during the call, but after 40 minutes of being on this phone call with him, he finally said "Sir, my supervisor says that the issue is being held up with Barclays Banking (???), so we will have to call you back before close of business today at 8 pm." I asked him if he remembered and understood what I said before about wanting this issue resolved on this phone call - he replied that he appreciated my patience and definitely understood - no one called back and no interest money appeared in my account, so I wrote this review to inform others.
It's a completely online bank. I have never had any problems with them. They do have a Barclays building in Wilmington, DA that houses customer service, cc folks, and a few others. They really downsized a couple of years ago, so the group might be really small. You couldn't walk into the building and withdrawal money.
The only issue I didn't like is they can change the interest rate without advanced notice. The change from 1% to .9% was abrupt. Not enough to make me switch, but would have liked to have known within a reasonable amount of time. They also have a bit of a lag for incoming transfers. I believe it's 5 business days after transfer before you can use the money. This is a bit long as other banks require a day or two.
I would recommend it as long as you are simply parking money there and wiring it out once in awhile. I wouldn't recommend it if you plan to access the money multiple times a week as there are better accounts for such things.
I took up an account while I spent a sizable amount of time in London. The bank decor was sleek, simple, and very modern, and I should have known I would pay some fees. My account had an annual fee that I paid at the start of the year, and my debit card also had some fees to maintain, and there were international fees when I needed to exchange currency or use a debit card in another country. Aside from that, they were very accessible and the service was almost worth the cost! And their branch availability was very good while I spent time in London. Once I had a Barclay's ATM not recognize my card, but I think this was a fluke, because there was no issue with my card or other ATMs. Overall, a good line of services, but you will pay for the privilege, to a degree.
I have been using Barclay's Bank for a while now, particularly for savings. The customer service could be improved a bit as I do not like interacting with an automated system every time I call to ask questions. However, once I do get to talk to Barclay employees, they are knowledgeable and helpful. In addition, the website is not the most user friendly and could be more intuitive, especially after logging in to review one's account. The best aspects of this institution are the fees, or better yet, lack thereof: there is no minimum balance to open an account and there are not monthly fees. This aspect is particularly appealing to me and is something other banks could learn from. The range of products seem to be above average as well: I have an account tailored to my individual needs (financial goals, savings per month, etc.). Overall, the experience has been pretty good so far.
On February 25th, I decided to open a Dream Savings account with Barclays U.S. I opened the account that day and I entered in all of the information and just within three days, I was able to verify my current checking account at PNC with Barclays and start transferring money into the account. The savings account is better than anything I have ever seen before. I receive a 1.05 APR on the account alone with a 5 percent bonus every six months I consistently deposit money into it and refrain from taking any of the money out of the dream account. The only thing I wish I could change would be to be able to deposit more than just 1,000 dollars a month since I have a few thousand in my other savings right now and its only receiving .05 percent interest a year. Other than that, the bank has been great so far and the customer service has been great at answering all of my questions!
Barclays has excellent customer service. The representatives are friendly and knowledgeable and have always been able to help me resolve my issues, which are usually related to the website. I have a savings account with Barclays and my only qualm is their online technology. The app (for iOS) always seems to be undergoing upgrades and their website was most recently having issues with my apple computer and logging in, but as I said the staff has always been friendly and capable. Their return on investment is one of the best available for someone who is just starting out saving and investing with very easy to understand terms and no fees. I would highly recommend this bank and their money market and savings accounts to anyone out there.
We just opened three accounts with Barclays two weeks ago and setting up the accounts was really easy. No problems at all. I read that some people get nervous when their initial deposit is not clear by the next business day. As clearly explained in the account terms and conditions, Barclays will take 5 business days to process any deposit. So make sure to read the terms and conditions. Easy web interface and great rates for saving accounts. Really happy with the experience so far.
I have been a customer of Barclays for over three years and have earned a lot of money in interest using their Online Savings account. With the excellent 0.9% APY, you can let your money work for you. Transfer times to get access to your money are pretty quick too. Customer support is also excellent, if you for some unforeseen circumstance lose your password a simple call with customer service is very quick and easy as long as your have your information gathered and ready to confirm your identity. They don't currently have a lot of locations in the US, so for the most part you'll have to rely on the website to get access to your account, other than that there isn't a reason why you shouldn't sign up. There are also no fees and no minimum account balance restrictions. Overall, this is a very good bank and offers a terrific savings account if you are looking for something non-long term as this will not make you rich overnight.
I have been with Barclays for a couple of years now after coming from U.S Bank. Barclays is a top tier financial institution. I love using their savings assistant. The savings assistant helped me set a savings goal based on my current income. You don't need to open an savings account with Barclays money in it and there are not any monthly maintenance fees. I travel internationally sometimes and Barclays is good for that. If you see any machine with a Visa sign you can put your card in the ATM and it will automatically show English instructions while I am abroad. When I banked with U.S bank and traveled abroad, I always ran into problems with them not accepting any foreign transactions even after I had notified them that I would be making an international trip. Having Barclays is so much easier and has saved me a lot of time and headaches.
Mailed in a check as a deposit to the Illinois address. A week later the deposit did not appear in my Barclays account. A month later received a letter from a loan company in Florida returning my check. Very poor safeguards wherever mail deposits are processed. Customer service said there was no way such a mistake could occur and implied the post office must have screwed up. Unlikely that an envelope addressed to Illinois would have been inadvertently delivered to a Florida location with a different name and address.
When I had an account with Barclay's before I moved, I was very happy with service. I had everything that I needed explained to me and the staff that I talked to over the phone was very patient. I will use this online banking again. I had been over-drafted due to some miscommunication and they cleared it up without a fuss! They listen and take care of their customers. I have used other companies but Barclay's is top notch. Never had any issue transferring money or having it deposited so I can't say enough great things. Thank You Barclays!
I currently have a 12 month term CD with Barclays. The rate was better than my current investment account with Capital One bank. (formerly ING Direct) After shopping around about a month ago I opened the account. I used a site like this to start and compared a few other rates. Opening the account was relatively smooth. I was able to transfer the funds with my checking account with no fees. They also have a better rate than my current bank and I considered switching. I haven't had to contact the customer service center yet. I did setup the account online without any major issues. I would say I am tech savvy and those with moderate computer ability should be able to set one up easily enough. When the CD matures I will be able to have is transferred back to my account or reopen another one. I also had the option to have the CD disbursed monthly, which I did choose. That seemed like a nice option they had.
I opened 3 CDs for $10,000 each online without any problem. I did not use Barclay's system to get the $30,000 into my Barclay's savings account so it was as if I made a direct deposit and the money was immediately available to fund the CDs from my savings account. It was very easy to have the monthly interest swept into one of my linked bank accounts. On the first of May (2014), the interest from the three CDs was transferred out of Barclays without a glitch.
I am very satisfied with Barclays. I've had a savings account with them for two years now.
Opening a savings account online was a breeze and when I called customer service to make sure there were no hidden fees, the woman on the phone was very polite. I have transferred all my money to them and earning a nice interest rate. This was after an awful experience with Ally bank who aren't capable of doing a simple transaction.
The online application is a complete failure. First, it asks you for unreasonable personal information such as your mother's maiden name. Second, I started the process multiple times, but it never succeded. Besides, return to an existing application feature does not work either. I ended up with my very personal information blocked somewhere inside Barclays, and I am not sure it is secure enough. At least I did not initiate money transfer to the new account.
Barclays is hands down one of the best banks that I've done business with, ever! What stands out about them is the way that they encourage positive habits, which have helped me to reach some of my financial goals! I'm something of a savings account connoisseur because over the years, I have had many, from online only banks as well as their "bricks and mortar" competitors. From Barclays, I have the "dream account" and honestly, it could not have a better name. They offer incentives to help keep savers on track, for instance, I received a bonus on my interest for depositing money consecutively each month over a six month period. I also received another bonus for not withdrawing any money during that time, which gave me an extra incentive to keep my savings intact and to establish a healthy savings habit. Having these incentives helped me to be keep the account open and very well padded, both habits that will help me to continue to save in order to reach all of my financial goals!
Barclays is a nice on-line bank. I surfed over there and signed up for a free savings bank account and they were really helpful and provided me a fee free savings account really quickly. The whole process only required a really small period and the people who helped me on-line were really nice and helpful. Barclays even provided a welcome pack for me and the welcome pack included a good overview of information on how the savings account worked and any fees that would be charge with using the savings account. Barclays gave me a good overview of information within a quick period. I didn't have to wait for them to mail me the information or anything, as they emailed me the overview. They just emailed me the overview within a brief period following my signing up for the free savings account so I would be able to familiarize myself with their account.
I recently spent a year in the UK for schooling and wanting to use a locate bank. I found Barclays after many positive recommendations. I was very pleased to know that there were no minimum balances to join, as there were in other banks I was looking at. There online system made it easy for me to not only sign up for an account, but also allowed me to deposit money into my checking whenever and from where ever. Being an American, I went to visit home and was so happy to find out that I could use any ATM to with take out money I had deposited overseas. There were no hidden fees or maintenance fees on my account for the whole year. As a result when I moved back to America I decided to keep my account because I was so pleased with not only how easy the online system was to use, but also the customer service.
Update March 2016
BARCLAYS REMAINS A FIVE STAR EXPERIENCE
I have maintained a money market account at Barclays since I posted below (July 2013). Barclays has been fantastic in every way. The website is easy to navigate and works flawlessly. We often transfer large amounts of money from linked accounts. We have never had any problem whatsoever. Barclays continues to be worthy of FIVE STARS!!
I recently (July 2013) opened a savings account online. At first it was a bit tricky because they set up a profile (user name and password) for each person on the account. Once I figured out I needed to set up my husband with his own profile and then do mine, it was a piece of cake. From there I was easily able to link external accounts and transfer money in. I haven't tried to take money out. I had to call once with a question. My inquiry was handled quickly and professionally. I give Barclays five stars!
I had planned to move an expiring CD from Alliant CU to Barclays, but I couldn't log on to my Barclays account. (My computer had been slow and weird for a couple of days.)
I called Barclays customer service and the phone guy went way beyond "bank teller" and walked me through clearing the cache on my computer and doing diagnostics and fixed my computer!! I logged on to my account and quickly set up my new CD.
Kudos to Barclays for going above and beyond.
I signed up for a Barclays account after I was tired of the small interest rate I was getting from my traditional bank. The interest rate with Barclays was the highest that I could find in my research. The account was easy to set up, and security was never a concern of mine. The Barclays dashboard is super simple to use, but the interface does not offer a lot of "extras" like being able to mail a check to anyone in the U.S. like some of the other banks. Overall, I have nothing bad to say about Barclays and I will continue to be a customer for the foreseeable future!
For years we had been with our local bank. The thought of banking online scared me feeling like all our info was out there, but after we had one to many run-ins with our local bank and very poor customer service, we began to wonder if there was a better solution. So, we withdrew all our money and put it in a local credit union (Savings and Checking). Bad idea. They were worse than the local bank. They even turned us down for a credit card with $20,000 of our money in their accounts. Anyways, we began researching online banks and finally decided on Barclays because it was a well known name. They did not disappoint. They have awesome online customer service. When we have called, we haven't had to sit on hold forever. They were very responsive. Their website is safe and secure and very easy to use. I am so glad we are with them for our checking account. I highly recommend Barclays.
I opened a Barclays online savings account last month. There's a test deposit process for them to verify an external source to fund the account. I've gone through this process TWICE now, and I still can't verify my accounts. Hence, I can't fund the Barclay's account, hence the big interest rate that attracted me to Barclay's in the first place has been utterly useless to me. If you're going to offer online services, for godsake, fix your website!
I opened a savings account with Barclays a year ago. What drew me in was the 1.00% apy and it was no minimum balance to open an account. I made several deposits and thanks to the interest rates, I have more money for my upcoming vacation. I couldn't get this kind of interest with my usual bank. The only flaw I could say is the customer service. I made a deposit recently which didn't post to my account right away as my previous deposits did. I called customer service and they couldn't locate the deposit. A few days later the deposit showed up. I called to follow up and my deposit was flagged for security reason. I was told it was a random occurrence with new accounts but it shouldn't happen in the future. Other than that, I've had a good experience.
Signing up for a Barclays online savings account was quite easy. I had no problems whatsoever. No credit check, either. I am quite comfortable with Barclays' online security.
While the interest rate is not outstanding, it's better than keeping my money in a mason jar.
I have been able to link my Barclays account with my other accounts, such as Paypal, a traditional checking account, and an American Express Serve account without hassle and relatively quickly. I find that deposits and transfers take about one business day.
Overall I am very pleased with my Barclays online savings account and would recommend it to anyone.
Barclays is one of the best banks I've ever used.I trade stocks online so most of my money is ACH transfers through online banking. Barclays really make banking online easy and simple for there customers and the customer service is very helpful when I run into problems.I would like to say that i used other banks for my online business, but nothing really compare to Barclays and the way they run their banking business. Their fees are reasonable, and I love how they work with you to lower your fees. I've been with this bank for 5 years, and I have not ran into any major problems with Barclays. I love and highly recommend them.
I opened my savings account, set up a direct deposit with my employer, and from there on it was simple. There are no minimum balances or monthly maintenance fees with Barclay's 1% APY. They do not have ATM access and I do all transactions by ACH and have never had any problems. I really appreciate the "savings assistant" feature. It allows you to set goals and monitor your progress on the fly.
I have been a customer a Barclays for a few years now and I am very satisfied with the service I have received. I have a savings account at the bank that gives me great rates and perks. I have had problems with a previous bank in regards to my account, they would overcharge me regularly and have fees that would often be hard to spot. When I switched my online savings account to Barclays, I got much more transparent service that gave me far more incentives than before. I bank requires no minimum balances as well, which made it easier to open an account. I was hesitant at first so I waited until I transferred more of my money in, but once the bank gained my trust, I was willing to put a majority of my savings in the bank. The CD's are also very hassle free at this bank, there are no hidden fees and I have seen more growth in my accounts in comparison to previous banks. Overall I have had great customer service and transparency with this bank and it's services.
I was recently doing some research for a new bank and was told about Barclays. I had heard of them but had never done any business with them. I travel a lot so I have different needs than most people when it comes to banking and needed to get a hold of them to make sure that I would be able to do certain things that weren't listed on what the account could and could not do. I called them and was able to talk to a very helpful young lady who got all of my questions answered for me. She knew all of these things off the top of her head and did not even have to put me on hold. Again these are not standard questions and I was pretty shocked that it went that smoothly. I went ahead and checked with their chat support and they both said the same things. I was very impressed with how good their staff is.
I tried to open an account this evening. I went through the entire process, then at the end was informed that there was an error, and that I should call their toll-free number.
I have had no problem opening online accounts at other banks.
What's the point of an online bank that can't open accounts online?
Barclays is a very impressive bank, I love the rates they offer on there cds and savings accounts. They are some of the best rates I have seen in a very long time.
Their site is easy to use and very simple. I love there Calculator that lets you see what your investment will bring back. Also like that they have a mobile application that can be used for quick access. I look forward to doing business now and in the future with my investment needs.
The fact that they offer no hidden fees, no minimum balances to open. This is better than most banks that make you open accounts with a certain amount of money. This will defiantly be a bank I refer to friends and family. Thank you Barclay for being a caring bank.
Barclays is a very good on line bank. I personally find the on line banking to second to none. For me that means a secure web page that is clear to understand and easy to use. Barclays is just that. I have loved their credit card, so about two months ago I signed up on line for the savings account. The dream account works great for me with 1 percent interest. I put 100.00 in to start but they did not require any amount at all to begin. This is what I needed to have the motivation to save. I am able to access my funds anytime without a penalty too. I can transfer online or withdraw. Barclay Dream account is a very excellent savings instrument for anyone who wants on line tools for savings and access. Also the one time I phoned in to ask about my password issue the girl was very kind and very quick to help me reset it. The online Dream assistant tool is a great easy to use savings calculator that I love to play with and also to get serous with and help me achieve my goals.
I have been a Barclays customer for 8 years now, and of the many institutions I have worked with, I can honestly say that it doesn't get much better than this company. All of my banking used to be done through them, and I still have open credit accounts due to their respect for longstanding customers. In my opinion, I have never been hit with any unfair fees in my time with Barclays, and their customer service is top-notch. A few years back, my wallet was stolen while I was on vacation, and I had to go through the process of canceling my cards. After explaining my situation, the Barclays customer service representative offered to overnight both of my new cards to the hotel I was staying at, free of charge. This was the only institution that offered such a convenient replacement, and it allowed me to continue my trip without worry. The only downside to this company is that they don't have great starting rates, but they reward loyal customers with consistent interest upgrades and other perks. Definitely a great place to do business.
I opened a savings account with this bank in 2012 because I had just finished college and was looking for a place to start saving for retirement. I liked that there were minimal to no fees and the online account access page was very user friendly. A friend of mine had recommended me to this bank so I figured I would give it a shot. I did have one situation where I needed to contact customer service because my account had locked me out due to password protection. I found that the customer service line was quick and easy to use. Overall, I have been satisfied with this bank and would probably recommend this service to friends. I have have a few other savings accounts in the past, but this one seems the easiest to use. I will probably keep this account open for many years until I am ready to put the money into more long term and productive investments like Vanguard retirement savings plans.
When I studied abroad in the U.K., I opened a bank account at Barclays so I could transfer money from my U.S. bank account. I had a savings and a checking account at Barclays. Having an account at Barclays allows the customers to access the standard features like online banking, check books, debit cards, etc.. What really set Barclays apart is their exceptional customer service. I once had trouble wiring money from my U.S. account to my Barclays checking account. The sum was stuck at the international clearing house. The U.S. bank was reluctant to deal with my issue and I became very frustrated as the sum was not negligible. Out of desperation, I approached Barclays to see what they can do about it. Even though they have little information, they were able to track down the sum of money and, thanks to their effort, the sum eventually went through and arrived in my Barclays checking account. Throughout the entire ordeal, the employees at Barclays were very professional and understanding. The customer service that I received was the best at any bank that I have done business with. I highly recommend Barclays if one has to deal with overseas transfer or other complicated matters on a regular basis.
I like this bank because I can do my online banking. I was very nervous at first but they make it easy to log in and get what I need done. Their rates are competitive. I find most places have the same rates after much research. I am hoping rates go up more on my savings so I can earn a higher rate. There are always fees involved but this bank keeps them to a minimum. I appreciate that!
I just finish speaking with a representative and he told me he couldn’t help me with investing $13000.00 in to a IRA account,
Then I wanted to invest $62000.00 and he said he still couldn’t do nothing for me. My question is how much money does one need to open a account with your bank?
Barclays is a great bank. They have the best interest rate available anywhere for a bank account. Interest rates are really bad nowadays and it is really hard to find somewhere that has a good interest rate. Barclays provides that interest rate that is really the best I have found anywhere. I am an internet guru and I spend a lot of time on the internet looking for the best interest rat and was not able to find anywhere that had a good rate like barclays does. I have had to call them a few times and every time I call them they are really helpful and fix whatever the issue is when I call them. They make it so easy to use their account!
I opened a Barclays savings account roughly one year ago when I grew frustrated with the savings rates of other banks in the industry. At the time, Barclays was offering .9% interest on a savings account and since, they have increased it to 1%. The online interface is very easy to use, but that is mostly because there aren't a plethora of features. If you are looking for one of the top interest rates in the industry without a complex dashboard to learn, Barclays is probably a good choice for you. I do hope that they update their website to stay with the times in the next year or so. The credibility of the website design was one reason why I almost decided not to sign up, but I decided to go with them for the lack of fees and strong interest rate.
Barclays is a bank I have been with for 4 years. When it comes to banking I don't like just trusting anyone with my money and I had generally preferred not having a bank account. That changed with them. They are so helpful and offer a ton of benefits. They have a better interest rate for their saving accounts than anyone I have considered by far. Most other banks I have seen offer like .1% or .2%, Barclays offers 1%. That is ten bucks on every thousand a year which isn't a ton but it's nice to have your money making the most for you that it can. Their mobile app is awesome and they offer as many features as anyone else like mobile deposits and easy balance and activity checking. Also if you're broke don't worry, they don't have a minimum deposit to start an account. So if you're on the fence and looking for advice on where to go, you will not go wrong with a Barclays checking or savings account.
Barclays has a great website with a good interface to check your Savings account. It is a strong security checking system with a more advanced password screening with a username check, password check, and special words check. Barclays also provides higher interest rates than other banks for CD's and other Savings accounts, so you accrue more money over time. The customer service representative I spoke with was also amiable and very easy to work with. It's an international bank and they have that high quality air about them which has you, as a customer, feeling well taken care of. Banking with Barclays makes me feel good about myself.
Barclays is a great bank to go with. I only had there barclaycard, but it had amazing interest. The interest if your late is pretty high but that is understandable considering how much they give you in the beginning and how generous they are even though your credit might not be good. Getting started with this card I used it to buy a laptop from apple and its so awesome that they give you 12 months no interest to pay it off. There customer service is helpful and they are very nice. I've only had to call once, because of how easy it is to understand there website and the instruction on the card. The way the buttons and pages are set up on the website, I think could make it easy for anyone to understand it. It's so simple and easy to use that it's something I would recommend my family and friends if they needed a bank or credit card.
I recently opened a savings account with Barclays after researching a number of online banks. My previous savings account had a rather abysmal APR, and I was looking for somewhere better to park my emergency fund. I chose Barclays based on its established reputation and competitive interest rate (1% for the basic online savings account as of this writing - among the best out there at present). Barclays also offers their "Dream Account", which offers a marginally higher APR (1.05%), as well as bonuses if you jump through hoops such as making a certain number of deposits per month; however, it restricts the amount you can deposit monthly. I wasn't interested in waiting to transfer all my money or doing tricks to get a better interest rate, so I went with the regular online savings account - no fees, 1% APR, very simple. Account verification and initial money transfer from my other savings account went smoothly. The website is cleanly designed and intuitive to use. I can't comment on customer service, as I have had no complaints and no need to contact them. I look forward to saving with Barclays as long as their interest rate remains competitive.
I am a risk taker and taking a risk is exactly what I did when I decided to go with Barclays. They were new to the United States market and I had never heard of them but I was willing to give them a try. This was one of the best decision I have ever made because I have gotten nothing short of a great experience from them. There was a time that a small company wrongly charged my credit card after I canceled my subscription with them. I tried to handle the matter by myself but I could not because they kept hanging up the phone in my face. When I got in contact with Barclays to explain the matter to them they were quick to respond and give me the results that I wanted. They deactivated my card and sent a new one out to me so that this company would not bill me monthly. The only down side about them is that their website is not so appealing to me, it is quite bland.
Overall, I have had a decent experience with Barclay Card. However I have been experiencing problems with the mobile website. I have tried multiple times to pay my credit card bill on my phone. I have been unsuccessful each time. Its extremely inconvenient because I handle most of my business via my smart phone. The problem mostly lies with trying to get into my account. Usually when I enter my username and password it will act as if it is letting me into my account and will return back to the log in page. I will try several more times. Out of those trials I have been able to log on a few but still unsuccessful in paying my bill. It is unfortunate because I really like this company. However it is frustrating to try do something and the website is incapable of the request. Hopefully they will get a legit app or mobile capable website soon.
I needed a hassle free savings account that I didn't need to pay ridiculous fees to keep. I reviewed several banks and found that Barclay's bank seemed the easiest to deal with. Let me tell you, this is an understatement. I went on their website and opened an account as easily as they promised on the website. Within less than 10 minutes I had set up my new account. I contacted customer service just to be sure that I had done everything correctly and understood everything. The customer service agent I spoke with went above and beyond... she went over everything with me. I asked about their CD's and she was not only helpful but extremely pleasant to deal with. Within a few minutes of talking to her I was convinced I needed to set up a CD with Barclay's. I went ahead and set up a CD as well. I like the features on the website too, they help you make goals for yourself and figure out ways to save money a little more efficiently. I am extremely happy with Barclay's and every time I have called them they treat me as though I'm their only customer.
I started banking with Barclay about 2 years ago and have been thrilled with my experience. At first I thought that it might be a bit of a pain to use them since there was not a location close to be but I have learned that they have made everything so simple to use due to the amazing app they have and their website is so easy to access. I have called customer service in the past over an issue I had with my credit card and it was literally taken care of before I got off the phone with them. I have to say I am very happy I use them and have been more then pleased with my past experience and continue to use them for quite some time in the future.
So far my banking experience with Barclay has gone pretty well. I have been with them for a little over a year, and have had not many problems. The one main problem I had was when I lost my job and fell back on payments. They contacted me and helped me by removing late fee's and interest rates, and lowered my monthly bills to a more affordable one meanwhile I got on my feet. That there ended up helping me a lot, and I was able to get on my feet and started paying my bills again when I got a job. I am now debt free, and use their card when I do want to charge something on credit. I do know to not charge more that I can't handle now.
I was looking for an account to stash money away for an upcoming vacation. Accessibility was not my foremost concern -- the interest rate was. I searched google for an hour or so and found Barclays. Located in Delaware, opening an online savings account took all of 5 minutes. Once I confirmed my bank account, I was able to make transfers back and forth within 12 hours. The interest rate is head and shoulders better than any brick and mortar bank or credit union. My only concern is their hold policy. I have an automatic transfer set up with Barclays to debit my checking account at another bank for $15 each week. Barclays holds that deposit for 5 business days before its available. Like I said earlier, availability is not a concern for me, as the purpose for the account is still 8 months away, however the amount of money in the account + the fact that its an electronic transfer does leave me confused as to why they do prevent accessibility to the funds for so long. I can understand a day or two, but five seems a little lengthy. Especially when the amount of the transfer is less than 3% of the account balance. Outside of that one concern, this bank has been great and easy to deal with. I did lock myself out of online one day and called their customer service to get the password reset. Took all of 3 minutes, and that was on a Friday!
I was very unhappy with the overall service of this bank. I had a credit card through them and they ended up being like every other bank in terms of high fees, hidden costs, etc. My APR went from 8% to 22% for no reason within a year of having the card. When I asked them about lowering it because of my positive history with them (payments on time, higher payments than the minimum amount), I was told there was nothing they could do. Their internet banking website was also difficult to deal with. Payments were not credited immediately and would sometimes take 3-4 days to post to my account, which would make it difficult to post on time if I would ever have been close to my due date with a payment. Overall, I would recommend finding another internet bank to deal with.
I have dealt with Barclays numerous times and their customer service exceeds my expectations every time. Unlike other companies I have dealt with Barclays seems to have their employees trained to deal with many different issues. I do not have to be transferred to someone else who can help me with my problem, the customer service representative that picks up the phone is the one who can resolve all of my problems. The customer service representatives are always polite, professional, and easy to speak with. The times I have had to call customer service there is never a long wait time or a lot of computer prompts to go through. Receiving help via phone is very easy. It is as simple as dialing the one eight hundred number, typing in your credit card number, then speaking with a representative. Another good thing I have to say about Barclays is their websites are easy to sign up on, easy to login, and easy to use. I have never had any problems with using Barclays online service, their website is very user friendly.
I had been banking with local and national banks for years and have been receiving the usual less than 1% interest rate. Then my brothers recommended Barclays and I immediate made it my only savings account. The challenge is that there is no easy way to quickly withdraw money. But they have recently added an app that will allow remote check deposits making depositing money easier. I would only suggest that they follow in CapitolOne360's footsteps by partnering with some national ATMs and allow a certain number of ATM fee-free transactions each month. This would make withdrawing money easier and more readily available.
The Barclay's interest rate is the highest that I am aware of and I have not had any challenges with the bank at all. However, I must be honest that the only thing I ever do is deposit money, withdraw by wiring money to a national bank's checking account, and change my name since recently marrying. So I have never encountered any true challenging situations with them. But, if you do not need fast cash and are looking to simply find a trustworthy bank to save your money at a higher than usual interest rate, this may be the bank for you!
I am a college student on a budget, and must control my finances. I read about Barclays online and read about their superb account security and investment output. I decided to create a savings account in Barclays, never to touch that money, unless it is truly an emergency. I realized that Barclays has a savings interest rate greater than any major bank. Interest is not that much greater, but over years it becomes a very significant amount of interest. It even has a setting where you can choose how much time that money cannot be touched. The longer choices to accept, the greater the investment. And since I'm not choosing to use that money any time soon, this is really a wonderful service to me, helping me improve my finances. So, thank you Barclays for your efficient service and I shall continue being one of your clients. I shall also spread word of this service for my friends with similar financial struggles.
I first opened a checking account with Barclays in order to have a higher return than I had with my other bank. I had an account with Mutual of Omaha and only had 0.75% return. The Barclays account offered a 1% return rate, which was the best I could find without any fees attached. Since it was the only account that I had with them, it became a little annoying to have to go to multiple websites. I also like to move funds around between accounts and that could not happen. I have a checking account with USAA, which could not be matched by Barclays. I only had my account for about a year and then closed it in favor of USAA. The website was easy to navigate and customer service was helpful in setting up and closing my account. In the end, it was a personal choice to not use Barclays anymore, nothing bad about the company.
In my time with Barclays, I was fortunate enough to have had fantastic customer service. A mate once deposited funds into an incorrect account, but customer service was able to fix the issue far faster than I expected. I was never overly pleased with many things: the fees on the account, the lack of options, the expense of international transfers, the difficulty of direct deposit, the lack of locations near me. Would it be too much to ask to have easier integration with the major services of the day, like Bitcoin, Paypal, Amazon Payments, Western Union, and others? Surely one of the world's largest banks can do better! I also had a good deal of issues using my Android phone when I was with them: timeouts, random gibberish, etc. I wonder how much of that was my phone and what was the website, though.
In spite of my complaining, Barclays' customer service was always stellar.
When my son was born, we wanted to save the money he received from relatives for birthdays, holidays, celebrations, etc. We decided the best way to do this was through a CD. We didn't know much about them, so we asked Barclays about their options. The customer service department was very helpful in relaying the options and what each type of CD (and other offers) entailed now and in the future. We got the basic CD as a starting point, because the terms and interest rate were suitable to our current needs and we were told that we could roll it back over when it is up or change to something new that suited any new needs that we had obtained over the years. We have been happy with our choice. We would like the interest to compound more quickly, but that is the nature of banks. Overall, we are happy with Barclays and this product.
I joined as a member of Barclays after becoming frustrated with my previous bank and experiences there. I was recommended to join by a few friends and members of my family. The biggest selling point for me in the beginning was the fact that Barclays does not instate monthly maintenance or account fees upon you. Their banking truly is free.
They offer checking and savings accounts, both of which are easily accessible online, and allow you to transfer money between the two at will. The online layout is easy to navigate and makes using it a plus, which is very important in the age of digital banking. The customer service with this bank has been exemplary, they are especially understanding and kind if you have had an overdraft or similar issues. In the past I have had trouble now and again with this, but Barclays gives me assurance that if an error or mistake is made, it will be easily corrected and at no cost to me.
Another perk is that they offer what is called a "Dream Account," which is a special online savings account that awards you with bonuses when you make smart choices regarding savings, with no minimum monthly deposit. I feel this gives extra inclination to be responsible with my money, as I find it very rewarding, and you can have up to three of these to reap the benefits of. They also offer online accounts for children under 18, which means I can get my kids started on responsible finance early.
The only qualm I have with Barclays is that they currently do not accept wire transfers, although I do not receive these often, it would be a bit of a hassle if someone is not willing to go to a different service to use these. All in all, however, it's a great fit for myself and my family, and I would very highly recommend this bank!
I opened a Barclays Bank account last year and in general I have been satisfied with this savings account. To date I haven't had any problems with depositing or withdrawing money, and their debit card service is functional. I have however had two minor problems when dealing with Barclays. First their customer service leaves a lot to be desired. On multiple occasions I have had minor issues (confusion about deposits etc.) and I found both their online and telephone customer service process to take too much time, and on occasion involve somewhat surly customer service reps. My other issue is that I find the international wire transfer fees from Barclays to be too high, and I often choose to use other wire transfer services when making international bank transfers, which is frustrating because I then have to withdraw money from my Barclays account to so. So overall, I would call my experience with Barclays average, it is a fine bank to work with, but nothing to rave over.
Let's face it - banking is not fun, but it's a part of life. Looking for a bank doesn't have to be a dreadful experience. Take my advice and just use Barclays! I have several accounts with Barclays, but my favorite, by far, is my Dream Account. Barclays' Dream Account offers incentives to deposit money into your account, and keep it there. So if you move money around, this account isn't for you. But, if you're currently making a quarter of a percent on your savings account, then look into the Dream Account. You can put up to $1000 into it per month, and if you make deposits into the account for six straight months, you get a 2.5% bonus on the already great interest rate (currently 1.05%). You can't lose. This account meets my needs perfectly, and I am so happy I have a better place to park my emergency fund. I've been adding $750 per month into my Dream Account, and I can't believe I'll have over $8000 in the account by the end of the year! This account helps keep my goals in focus, and I feel like I'm actually making money on my savings. It encourages me to save more and more. It's a great feeling!
Originally I was with a big bank and went to a small credit union, after being tired of the hassle that comes with a small localized credit union I decided to go for the biggest, best bank I could find with the most attractive rates. After a few days I stumbled across an excellent savings rate at 1% through Barclays.
I decided to try it and haven't look back since. I now I have savings account and a "dream account" that has built up some quite nice interest. Their mobile app is awesome and their "dream account" is pretty sweet (basically a twist on the old "X-mas/Vacation" clubs. I've never had poor customer service with Barclays and I have yet to have any issues with fees or problems like that.
If you're looking for the the benefits and security of a large bank, but still a small bank "we care about you" feeling, this is the bank for you!
Okay so I have a Barclays Dream Account (Savings) that I use for my future retirement. One of the best deals about this company is that it gives customers a 1.05% Annual Percentage Yield and interest that is compounded daily. There is absolutely no minimum deposit to open an account and interest and bonuses are offered to people who save their money in the account; and don't touch the money for 6 months and you receive an additional 2.25% in interest added to the money that was saved, who would deny that excellent offer? Barclays is a really good bank and is really quite enjoyable. I really like the company on the whole, and customer service is excellent. Friendly, native English speaker I could hear clearly on the phone whenever I needed to call. What a good bank. Love it! I plan to continue saving with Barclays and taking advantage of their competitive offers. I am proud to say I am a Barclays' customer.
I have a CD ladder with Barclays. It is ok compared to other banks. The rates are a little on the low side for short length CDs (.35 percent I believe). But the longer end ones (60 months) have a nice yield at around 2.5 percent. I liked their customer service via telephone. They explained the CD laddering investment technique to me and helped me set it up. I learned a lot. Their website is the WORST though. It is very clunky, difficult to navigate. It looks outdated and gives you the feeling you are operating with a sketchy bank. I never have any trouble getting someone on the phone though, and have an easy time rolling over my CDs when they mature. I like that you can do everything online and don't have to deal with anyone in person or over the phone if you don't want to. Overall I would recommend this to anyone new to CD laddering who needs help. There may be higher interest rate banks out there, but this is a reliable bank that offers a rate that can't be scoffed at.
My all around experience with Barclays Bank has been for the most part has been satisfying as far as banks are concerned. Whenever I need help I am usually helped with satisfying results. I can honestly say that I have only had one experience where I felt frustrated with the person trying to help me. I was trying to add my son to my account because he was entering the Army and she kept trying to convince us that he needed to open his own account. He was planning on opening one through the Army and she just didn't understand why he wouldn't open one with them, of course she was only doing her and I really couldn't blame her for that. I want him on my account simply because it is a good thing to have another person on your accounts. I have bought CD's from them and was quite satisfied with the person that helped me and explained how they worked, and am glad that I did get them.
As a person who has problems saving consistently I really enjoyed Barclays Dream Account. Rather than many other accounts that simply deposit a dollar from every purchase into a savings account with a horrible APY, Barclays Dream Account is a standard savings account where you choose to deposit. Though you can only deposit up to $1,000 a month, if you deposit consistently you're rewarded for it by an increase in the APR for the past six months. So if you deposit monthly for six straight months, they'll give you (at the time of this writing) an additional 2.5% bonus to the interest earned over the last six months. No other bank that I know of treats you as good as that. It actually rewards you for saving, which gives better incentives to actually save. Furthermore, if you don't withdraw for six months you get another 2.5% bonus to the interest over that six month period. Added together you get a 5% bonus if you continue to deposit but don't withdraw for that same six month period. Those two things together have allowed me to save consistently throughout the past year and get rewarded for it. I think it is the rewards that keep me motivated to do it. I used to always take money out, always justifying it in some way and before I knew it I had wiped my savings out. Barclays helps me work towards my goals by motivating me to keep saving.
I remember when I first opened an account with Barclays, I accidentally requested to transfer $200 instead of $20. Yes, decimal points make a HUGE difference. Anyway, this ended up causing an overdraft from my other bank since I didn't have enough funds to cover the transfer.
I called up my other bank, since that was now the bank with the negative account balance in it, and explained what happened. Not verbatim, but they basically told me "So sad, too bad. It's your problem, not ours, so shut up." I was thought I was "s" out of luck. I mean I made an honest mistake and now not only was I in the negative balances but they were also charging me overdraft and sustained fees.
I figured, all right, I'll give this a shot. I called up Barclays, and first of all, I was able to speak with a representative who spoke fluent English in a very friendly tone. It sounded like they actually wanted to help me and not just "put up with" their job. Anyway, to make a long story short, they ended up refunding all the fees that my other bank charged me. I just had to e-mail them a screenshot of my account activity - very simple process. They sent the refund in a few days. Awesome!
My second thumbs up experience happened when I got an e-mail from Barclays, claiming they were changing their interest rate on all savings account. Great, that's all I need. Nine times out of ten when a bank sends you an e-mail along the lines of "New Interest Rate Changes" that means your interest rate is going down. Well, not at Barclays. Nope. At Barclays, believe it or not they actually RAISED their interest rate recently. They raised it on their already high rate.