| 5 star: | (50) | |
| 4 star: | (10) | |
| 3 star: | (5) | |
| 2 star: | (15) | |
| 1 star: | (212) |
A checking account with $0 monthly fees, $0 overdraft fees, and no opening deposit. Plus you get $100 when you open your account!
https://www.chime.com/r/bestbank
I've been using Chime for a few months now, and I must say, it's been a game-changer for my banking needs. One of the standout features is the lack of monthly fees and minimum balance requirements, which makes it incredibly accessible and budget-friendly. The mobile app is user-friendly and intuitive, allowing me to manage my account effortlessly. The "Get Paid Early" feature is also a huge plus, as it lets me access my paycheck up to two days before payday. Additionally, the automatic savings feature helps me save money without even thinking about it. The customer service has been responsive and helpful whenever I've had questions or needed assistance. Overall, Chime has simplified my banking experience and provided me with peace of mind knowing I'm not racking up unnecessary fees. If you're looking for a hassle-free, fee-free banking experience, Chime is definitely worth considering.
This is a warning to everyone... I have been waiting over 8 days now for a check to clear. My power was shut off what did they say, "sorry but you are SOL, If I had the power I would help you" SMC... I will be telling everyone from now on to never use chime... this was a slap to the face they don't care about people not one bit...
Stay away they are a fraud been with them for years just noticed money disappearing out my account $3 on transactions or money just disappearing been screenshotting my account I call them they tell me what they think I want to here thinking I'm stupid they don't into they just robbed me for money right in front of my face they transferred it I'm transfering my direct deposit and getting in touch with lawyer they refuse to even look into it stay away bad back
They think they're slick. An ATM ripped me off and it was obvious because chime knew the ATM shut down on me but they denied me a refund. Sounds familiar everyone? I gotta move banks ASAP before they get me for more than 103$. PLEASE NEVER OPEN A CHIME ACCOUNT!!!
They been lying to me for days blaming the merchant,little did they know he merchant was in the other line . Now chime still holding my money . Continues to lie . But .we are fighting back . On certain day chime will get flooded with calls from over 2,000 very part customers chime rob from to flood there lines where no calls come in no calls no money moves causing he financial looser to lose . Money . We will flood the food with calls causing a busy signal. Lol alut if investors will get the point . Do if your seeing this happen do your part .
Chime advertises they will give you and your referral $100 each after $200 is direct deposited into your Chime account within 45 days. Both me and the person who referred me to Chime completed the requirement. When i called to find out why they did not give us the 100 bonuses, I could barely understand them (they knew little English), they said the deposits had to BE $200 or more (not total $200). I asked to speak to a supervisor and was put on hold for 10 minutes and then disconnected! I called back and got another non-English speaking person who gave me the same answer. I said i would close my account and the person who referred me would close her account and we would spread the word to NEVER USE CHIME!!!
I've been a customer for 8 years until recently. My tax refund was sent to my account on March 6th, it is now April 6th and nothing! Chime is blaming the IRS! Chime even sent a notification that they received the deposit, knew the amount and of course give "tips" on how to use my refund wisely! I plan on closing my account, but have to wait for my refunds...yea still waiting on my state refund as well!
In the 3-4 years that I’ve had Chime, I never had a problem with them. Back in October I purchased something from a scam site not knowing it was a scam site. Over the course of a few months after that in total the scam site took my card information and used it on several crypto cites, bought crypto and I have been fighting with them since. I would dispute the claim, and kept getting the same result after sending in the proof that I did not make these funds, sending in a police report about it, etc. they have denied them multiple times. I have asked for an actual explanation as to why it kept getting denied and everyone I talked to stated “we don’t have the ability to tell you that, you have to wait for the investigation team to tell you, which will take 7-10 business days.” When I have escalated for that claim notification multiple times, I kept getting the same email that stated what I had disputed, my initial intake form that the person on the phone originally had messed up but couldn’t change it… and nothing stating why it was actually denied. I had disputed these claims and had 6 rebuttals on them, which at this point they can’t do anything about them now since it has been 6 times. I am not one to complain, I am not one to get upset easily but when this bank is holding $1,837.05 from me that could literally help me get caught back up on my bills and REFUSING to look into my actual claim, I am pissed. So, they work fine, but when it comes to disputes if anything were to ever happen, just call it a loss.
My money was stolen I filed a dispute sent information and chime denied my dispute by any means necessary I will fight for my many and I'm taking all necessary action at this time to get this out putting this on all platforms how denied a person in 2 days without even putting any effort into it
If I could put no stars I would. Chime told me that my money would be taken out of either my checking or savings, since they share the same account and routing number I am using to pay for school. I wanted to use my savings. As a result of that, my schools dropped all my classes and I can’t re-enroll. I now have to take it up with my school department to hopefully re-enroll and make a payment for my classes as soon as possible.
After being A customer for three months, I have found that there are many things that are not supported by Chime. One of them is putting a stop payment on a transaction. You can block the merchant But the transaction may still go through. There are other things that are not supported that are just default at many banks. I was surprised because I thought all banks were the same. I am getting my direct deposits very early, which is good, but I find the technical support to be difficult to understand. Some of them can barely speak English.
They have been my main bank since 2020, and I've had o issues for the past two months, getting double charges and what not. Today was the last strike; their SUPPORT is not professional AT ALL! I kept getting cut off mid-sentence, and he kept trying to mansplain things to me. He tried to excuse the double charges as they are pending transactions and therefore the money is still in your bank but hasn't been fully transferred yet. If I got charged for something two days ago, and they charged me again today the same amount, CLEARLY SOMETHING IS WRONG!!! So for their crappy support, I will be leaving them.
Beware: Unhelpful in Fraudulent Transaction
I am writing this review to express my extreme dissatisfaction with Chase Bank's handling of a recent fraudulent transaction on my account. On Christmas Eve, I was scammed out of 350.00 through a unauthorized transaction from a scammer. I immediately contacted Chime and they left me on hold for 25 mins, I then called for the 2nd time to report the fraud and request a refund.
Here's what went wrong:
Lack of urgency: This delay allowed the scammer to potentially move the stolen funds further out of reach.
Unconcerned and unbothered customer service: I was met with long wait times and unhelpful customer service representatives. They seemed more interested in protecting the bank's money than in helping me get mine back.
Unfair policies: Despite providing Chime with all the necessary evidence, they denied my request for a refund. I believe their policy is unfair and puts the burden of responsibility on the victim of the scam.
The impact of this experience:
This entire ordeal has been incredibly stressful and frustrating. I feel like Chime has completely failed me as a customer. They haven't just taken my money; they've also taken my trust.
Call to action:
I urge everyone to be cautious when banking with Chime. They do not prioritize the safety and security of their customers' money. If you are looking for a reliable and trustworthy bank, I suggest taking your business elsewhere.
I became a customer in 2019. I have some things to say regarding the Early Direct deposit and SpotMe features they lure most of their customers in with that are on benefits and of limited means. As far as the early direct deposit for those who are to receive government benefits on the 3rd of each month if you count the days of a lot of the months you receive your benefit with Chime bank you are actually receiving it over a month later. This feature really only benefits you the first time you receive a direct deposit after signing up.. Early Direct deposit really only means the actual DATE is early, not the amount of calendar days. As far as the SpotMe feature is concerned, I got 3 set direct deposits a month from the same places the entire 4 years I was with this bank and they increased never decreased and the only time my SpotMe ever increased from $20 was as a pitiful sorry for the outage in October of 2019 and one other time long ago as well. I only ever made it to $90 in those 4 years for almost $2000 a month in income. I have left Chime Bank for good here in November of 2023 and switched back to a brick and mortar bank with early direct deposit where it actually comes a set 2 days early every single month and you aren't left wondering when because the early day varies every month with Chime Bank. Another reason I decided to leave these Fintech banks is because I started seeing customers were having their accounts closed not understanding why and then having to wait forever to receive their balances at time of close. I have rent and bills and those won't wait. I experienced that with my Varo account I only had for short time which thankfully I had no money in it, they just closed it out of nowhere and I only had it open for a short time.
So, this is my story. I went to one of their fee free ATMs And went to take $400 out. The atm did something funky and told me to take the cash… NOTHING, came out. Not even the receipt. Then it restarted itself twice. I told the manager at Walgreens and she called the atm provider and explained what happen. I then called chime. So then I called them the next day after it no longer said pending. While doing that they opened a case. They since denied me and I am still 400$ out of luck. I’m currently working with the atm provider to settle a resolution for this. My best advice for anyone, don’t use this company. The perks may seem nice but unfortunately they don’t care about their costumers. I will be switching banks once I get my next paycheck to a more reputable banking service.
I received a text message from the bank asking me if I had attempted a 903.00 purchase from Walmart. I responded, "NO". They advised me that my card had been restricted and that a representative would be contacting me shortly. I then received a phone call from the bank advising me that my account had been hacked and they would be moving all of my money to a new account. They put me on hold and never came back to the phone. I hung up the phone and called the bank back. They advised me that this was not them calling me and wasn't sure how the person who called me had gotten access to my account, but they had "tricked" me. I provided proof of the transaction being initiated by the other party as well as the multiple calls that I received from Chime and filed a dispute. My dispute has been denied three times. I am starting to believe that maybe Chime has something to do with it because I don't understand why they wouldn't approve a dispute that I have shown proof of it not being an authorized transaction. I am fighting to get my money back and they are not trying to assist me at all. I have been with this bank for 8 years and they treat their loyal customers like scum.
I had a $56 unauthorized transaction. I keep getting the run around from chime. I opened a dispute and the have denied it twice. I did not approve the transaction or obtained any services for the transaction and no one is able to tell me who charged or who the merchant is. They did not even review for 24 hours before denying the transaction. This company is the worst
My fiancé made a mobile deposit over a week ago. (No, this was not his 1st deposit, it was from a reputable ins co... Workman's comp ck, & the amnt was less than $1k.) The app indicated there would be up to a 7 day hold placed on the ck but then it showed a partial dep of $187, give or take a few dollars. After 7 days, the remaining funds still had not been applied to his balance so he called c.s. This is where the "fun" began. I'm not going to detail each call as there have been quite a few, some with regular csr's, some with supervisor's...or so they say. At 10 this morning after being accused of submitting a blurry check and/or entering the incorrect amount when he made his deposit, by various employees at the bank, a "sup" finally admits to their error & states it is very clear the amount on the check is not $187 & she will have it corrected & the funds would be available within 4 hrs. It is now 1AM, & guess what?!? THEY STILL HAVE NOT CORRECTED THEIR ERROR! I think at this point I'm more upset than he is. In fact, I'm livid! I can't believe they are acting the way they are, talking to their costumers the way they do, straight up lying about why he doesn't have HIS money, oh! And I failed to mention he's been hung up on TWICE! I overheard most of the conversations earlier today & he was beyond calm, respectful, & courteous. I had to walk away numerous times because I was getting so upset at what I was witnessing & blown away at what all they were saying! I highly recommend STAYING AS FAR AWAY AS POSSIBLE FROM THIS SHADY FINANCIAL INSTITUTION, or whatever they are called. Unless of course you don't mind them trying to steal your money & then treating you like you did something wrong. Think about this...would you deposit a check for $800 but only ask that $187 be placed into your account? I highly doubt it. I personally don't know anyone who would. Remember, that was the 1st thing he was accused of when he made his initial call regarding the hold/error. Give me a break.
I will never ever open an account with this company as long as I live, even if they are the last bank on earth!!! They stole over a grand from me and I’ve heard of this happening way to much but only after it happened to me did I find anything about it!! I was using chime for over a year as a banking service which is what I had thought it was, and I am a business owner, I run a daycare out of my home and didn’t think it would be a problem, I also have social security for my daughter I. That account and child support as well. One day I got a large stipend from the covid support thing from the government and when it was almost gone I had about 1200 in my account they flagged my account and said I wasn’t suppose to be using it as a business account and refused to give my money back. And there customer service is near none existent and I wasn’t ever told I wasn’t supposed to be using it as a buisness account!! They are a joke and there thief’s!!!! Don’t recommend them ever to anyone!!!
I have been a customer with Chime for over 7 years. Recently I had to deposit a payroll check using the mobile deposit option. They placed a 7 day hold on my check causing me to accrue several late fees on bills that I had to pay. There were previous direct deposits from the same company. I called everyday and could not get the funds released or the deposit cancelled. Absolutely ridiculous to hold a persons money for 7 days with no warning. If I would have known, I would have never deposited the check. Stay away!
I have had a a chime account for years with no issue. They used to have my mobile deposit within hours , now they hold checks for 11 business days , but they say it’s 5!!! This is absolutely ridiculous!!!! Disgusting!!!! I’m so pissed off. DO NOT TRUST THESE CRIMINALS!!!! I caught them in several lies on the phone with customer service. I’m going with capital one!!!
I have over 20k In my chime account that I been banking with over 6 years sorry I never had a issue like other people till now ???????I tried to transfer my funds to my new bank after connecting the banks sending small amounts first everything was good till I got my tax refund and decided to transfer all funds to my new bank now there’s a suspension on my account for trying to make a transfer of full amount but when I spoke with a agent I’m being told they can’t verify my identity for my account and won’t give me any updates or can’t never get a supervisor or manager without being hung up on for asking to speak to one due to this crisis I have had to take out multiple loans to pay bills ect. That I been paying wit auto pay for years with the same chime account also I had to change my work direct deposit after waiting 2 weeks to get a return paper check when I’m paid weekly I will be taking legal action into suing this company Please Do Not Bank With Chime Financial Institution
I have been using chime for just under 6mos now and it's the worst mistake ever made! My direct deposit is never early, I have not been able to get pass a $20 overdraft even though I been getting direct deposit for 6mos now and because I just changed employer my first direct deposit is going to be 2days late and all they can tell me is to reach out to my employer. My employer did their part and released the money to chime and now they just want to blame the employer on the delay. The time delay is nowhere in the terms and agreement contract but they don't care. They don't even read reviews that customers leave because all they care about is that you downloaded the app and opened an account. They advertise that they are the most downloaded banking app but they don't tell you that half the people disabled the app almost immediately.
This Bancorp chime has held my early paycheck my awesome boss wanted to give me and has made me loose a client by NOT paying payroll check on the date of the payroll check. They did NOT have my back when I really needed my funds to move forward in life
I was an early adopter of Chime. I opened my account in 2015 and many people thought I was nuts to make a bank that has no physical branches my main bank. I really liked the app and the interface of the website. Mobile deposits work fine and the Spot Me and Credit Builder features were cool. But I decided to leave them after many years. Why? Well customer service is like non-existent. I did a bank transfer from one of my other bank accounts. It was lost for 6 weeks and Chime rejected it. But their customer service told me nothing. It was my other bank that went above and beyond to help get things sorted out. Also, their debit card network goes down a lot. Sometimes I go to use my card; it declines; go to the app or Twitter and find out their system is down. I've NEVER had such a thing happen with my other accounts. And finally when applying for a mortgage, I found out that Chime's SpotMe feature makes you look like you are over drafting your account. Even though Chime encourages you to use it. So I decided to just move on. Chime is good as a secondary account -- but not as a main account.
In June I put in a dispute for over $1700+ that was stolen out my account the day one charge went through I called them to let them know they told me it was nothing they could do! If they are backed by the visa promise FDIC backing them why have my claim been denied saying they are not a bank then claim to be a bank on certain situations! I don’t understand, I have put in so many different disputes about my money and they keep giving me the run around. I have never in my life seen a bank claim not to be a bank to not hold up to there end to pay back the unauthorized charges to their customers and lies about keeping our money safe to get us to put money in but then can’t hold up when there are unauthorized charges. $1700+ may not be anything to them but it is a hell of a lot to me and it’s sad that you tell me my money is safe but come to find out anyone can take your money n get away with it!
I have been with chime for over 2 years and still have not received $200 overdraft fee and I have been receiving direct deposit for over two years and they only give me a $30 overdraft which is a spot me from friends and family how long does it take to bring you over to receive an overdraft and you're getting direct deposit after over 2 years my direct deposit is almost $1,000 and I can't get a $200 overdraft or a loan it over 2 years the only good thing is that they give me my money a couple days ahead of time
Where to begin? The nicest way to put it is this is the worst app and experience one can have. I first deposited a 3,000$ check and waited weeks and it never came in, so i called and talked to a staff member for hours and he said they just don’t take that check, that was his excuse. so i stopped using chime for a while.. i gave it another chance and now i am waiting on money from Federal Reserve and again, the same issue, it’s like they are taking money from me or something? but why is there always an issue when money is involved and funds are supposed to show up in my account, customer service also gave a BS answer once again. Just for your safety and the sake of your money don’t even use this.
WORSE BANKING APP EVER! CHIME HOLDS PEOPLE MONEY AND THEN WILL LIE AS IF IT IS OKAY! I HAD BILLS TO PAY, THESE SLIME BALLS MADE ME GET MAD AT MY EMPLOYER AND THINK THEY WERE LYING ABOUT A DEPOSIT! WHICH CHIME KNEW THEY HAD THE WHOLE TIME! IF YOU DON'T HAVE CHIME RUUUUUUUUUUUN I WOULDN'T RECCOMEND THEM TO ANYONE! THEY ARE WORTHLESS!!
Ok. My phone and wallet was stolen about 2 weeks ago, and I informed chime so that they could send me a new debit card as well as a new credit builder card, which they had no problem doing. Friday I was able to buy a new phone, attempted to download my Chime app to my new phone, which did not happen so I just said ok and went on withy day. Later on that night, I went to the ATM to withdraw $40 out of my account, and the ATM would not accept my card which I found to be strange. So I went and attempted to purchase some good out of the store, and the clerk tells me my card was declined. I called chime and let them know what was going on, and they told me that my account was suspended due to a "red flag" notification of fraudulent activity in my account. At first the representative would not tell me what the fraudulent activity was, but after me further pressing her, she told me that a attempt to log in from another device was detected, and because of me trying to put my mobile app on my new phone, this caused my account to be suspended. So I was asked to send certain documents by chime to prove my identity, which I did, and it is now Monday evening and chime has not released my money and still has my account in suspension status. After reading these reviews, I think I have become one of the victims that has had there money stolen by chime. I am further investigating chime, and looking into what I have to do to start legal action against this company. If anyone reads this review, please reach out and let me know what other actions I need to take that can help me in my endeavor to bring light to this situation so I can help myself as well as others that have fallen victim to chime. Thanks.
After reading some reviews I see Chime makes it a habit of stealing and allowing their so called employees to steal. Ive had Money taken and they also denied it but I redid it and am waiting. I also filed a complaint with FDIC. If I have to we will go to court. I refuse to stand by an allow this. All my savings for me and my daughter to get new more reliable car gone. They even used the over draft which in return was taken out my check because I had direct deposit. It is really really upsetting and idk what to do now. I have nothing. They do not care, Chime does not care nor do they keep anyone account safe, that's proven facts. Please so not get a chime account, do not its not worth it at all!!!! We need to get them shut down!!!!! They are thieves! I want to close my acct but then I'd really never get it fixed. Go to a credit union! Our privacy is their top concern. To all of u I'm so sorry .
I submitted a dispute however it got denied I was told to put in a revital and I should receive it within 10 business days however this is my 3rd revital and I have waited 26 business days I was promised I was going to receive my money in the amount of $785 on April 4th but they replied April 5 saying to put in another revital such a scam company they said I was eligible for a provisional credit but lied about they got the power to manually release it they giving some bogus excuse saying the system got to release it this company is a total waste such scammers and con artist and the employees are rude and disrespectful I really hope this bank get shut down I was one of the first members to bank with chime but I have to cut ties because this bank is not healthy such a disappointment to know you been lied to multiple times about something that is mine like if you don't wanna give it to me just say that but you don't got to lie about it..and of course broke people will make a big deal over $785 I make over $10,000 cash monthly so $785 dollars isn't that big of a deal I'm just blessed it wasn't a large amount total waste shit bag company and the investigation team is the worst they tell you to message them about your dispute or provisional credit but they don't even respond to what I was talking about they talk around the circles like crack heads one of my biggest blessings will be to see this bank get closed down like the rest of the unprofessional scamming banks yet you say I'm eligible but won't release my money how pathetic I can actually make more money than this bank can bring revenue Losers. Total Scam con artists
I have read several reviews of others stories about chime and although I sympathize with all of you who had bad issues, I am a current chime member and have been for a while now. I love chime never had any issues in fact because of the build your credit feature I am currently able to rebuild my credit for one, two my checks always hit two days before my actual pay day and three friendly customer service every time. I am so sorry to everyone who has had a bad experience with chime but to be honest no bank is perfect even major bank corporations had cases of fraud and misrepresentation,unfriendly customer service agents.
My daughter opened a Chime account after her divorce. It was easy and didn't need a large amount of funds to start the account.
Little did she know that just a month or so later "Someone" whom I not convinced is an insider, moved all of her savings balance into her checking account and stole all of it in small amounts: $59, $89, $29, etc. until all she had left was .16.
Even though she caught it 2 hours after it happened and the transactions were still pending, they are now telling her it will be 3 MONTHS!! before she gets any of her money back, MAYBE!!
DO NOT USE CHIME!!!!! THEY ARE NOT SAFE!!!
We have been w chime prolly 4 yrs. Jan 2023 someone used my mother's card to pay a oge elect bill of $496.16 on her acct she did not authorize. She did not let anyone use her card. We have disputed this 4x now with a police report!! Yes that's right and they refuse to give back the money. They see nothing wrong with the transaction. B Warned, chime does not know how to handle disputes at all!!! And I'm gonna tell anyone who will listen to me.
Please can anyone brief me here,I try sending from my chime to another chime but they put me on 24hours verification
Chime is full of shit they're playing with people's money they take money from your account before the month is over I don't trust chime anymore and will be switching to a real bank chime ain't it
Just read a review about their dispute issues with other customers as well. I have several disputes that were denied having no appearant investigation done at all. I requested documentation of the reason for their decision and how they reached the outcome back on 1/09/23. Today is 2/17 and I STILL haven't received anything that was required to be delivered within 10days. But it was impossible for them to have investigated it "thoroughly" because it's impossible the company was able to prove I received product I never received and even I don't have access to the account because the company locked me out. Chime has done zero investigations outside of maybe a phone call and is obviously scared to tell them they're lying. So don't ever plan on getting it from Chime. Your best bet is going to the vendor, who never wants to give your money back in the first place. Basically if you're planning on relying on Chime? You're gonna be SOL and highly disappointed
So I put a $1000 in my time account that is for my rent and buy food for me and my kids John it's time cancels my card they just sent me says there was a mistake so they have to send me another 13 or 5 days so I link time with my cash app card so I can move the money over and still use it time freezes my account so I can't use it that way they locked my account down completely for no reason now they won't do it unlock it and let me have my money until I verified me so now I can't pay my rent or feed my kids and it's because of chime
I've had a (backup) Chime account for awhile. No problem, even after I moved my Direct Deposit account away from and to a local CU. Once my activity slowed, so did their treatment of me and my account. I recently remote deposited a check, I've received, for my 8th time. While this is a obviously a different check, in the past year, I've remote deposited a check from the this same person, actually same amount! This time, I received an email stating there would be a "7" day hold!? I contacted several of Chimes Reps, was told no Policy changes, couldn't explain why? I was told I cannot talk to anyone else, Supervisor or other? I could only email "REVIEW" or "SUPPORT"@chime.com. I submitted emails, several times, in a week. No callbacks, a couple auto-emails, written in broken English, horrible sentence structure, repeatedly asking for more information!? Emailed bank statement proof to Chime, from my check issuer's bank. Submitted to Chime, no response!? Finally, filed CFPB and FDIC complaints........waiting on resolution. HORRIBLE....DO NOT OPEN a CHIME ACCOUNT, CLOSE YOUR ACCUNT, if you have one! **(FYI, The Bancorp or Stride backing, you'll never reach them by phone).
They sent me info with the incorrect routing number on it. My tax returns are now being mailed to my house. Can I deposit them in my amount. No, because I have to have a direct deposit go thru first, but they can't because everything has the wrong routing number. Called customer service. They can't do anything.
I love my chime account. It is the fastest money transfers. Great for my fast paste life
My money was stolen they could not fix login issues I hate this bank they need to shut down this there all thief's
They stole money from me and closed my account without notice and now saying they can't reopen my incorrectly closed account. They are crooks
I opened a Chime account, transferring everything from my bank account with the promise of ease and less stress but that has been quite the contrary, as I’ve had nothing but problems from the day I started.
DO NOT SIGN UP FOR CHIME. The debit card stops working unexpectantly and without any notification. This has happened to me at least five times in one year. When I call the customer service line, their solution is to cancel my card and mail a brand new card each time.
Once I was in the airport and needed to pay for baggage on a return flight. I ended up having to ask a stranger to pay for my baggage, thankfully they were willing to do it.
Chime will cheat you. My friend opened an account and recieved a direct deposit within the 45 days but Chime refused to give us our $100 bonuses. LIARS AND CHEATETRS. DO NOT OPEN AN ACCOUNT WITH CHIME!!!!
The employees main focus is keeping the company ratings high so that the valuation for IPO remains high. Chime Financial Inc, has horrible work environment, retaliation against staff by "eliminating their positions", firing for poor grammar, rather than helping and empowering staff, WHITE senior staff who think immigrant employees are not as intelligent as they are... Chime preaches that they are "HUMAN", BUT THEY ARE NOT! Not human to staff... not human to customers, their approach is changing and will change completely one the CEO and COO bank on their shares. DO NOT BANK W CHIME... Boycott racism!
Chime is a bad bank to have due to disputing items. I seen a lot of people say something about disputing and them not getting their money back its true they want even try to get it back so please do yourself a favor and go to a real bank if your able to where you are able to go in don't waste your time on chime they are just like the ones that your disputing against.
I was declined on 3 requests for wrong PIN. Chime took the $1000 out of my account anyway. Still in dispute status. They say 45-90 days to get my money back. I don’t believe them. Worst financial mistake I’ve ever made.
I paid for an item charged my mind before leaving the store and they said they couldn’t cancel the charge so I called chime customer service and they said they couldn’t cancel the charge even though I had not taken possession of items made me wait for the charge to go through and now I have to wait 10 days to get refunded my Issue is I never took possession of the items so the charge should’ve just been canceled. Why do I need to be refunded on something I never took possession of $400 might not be a lot to some people but it is to me and now they’re making me wait. Very bad customer service department don’t care about your personal situation. Only try to do things the easy way for them. Would not recommend using this institution for banking anybody ever again
I have been with Chime since they started. It seemed great for years. I only use my chime card and have over 4000 a month deposited in that account. They had my spot me limit at 90 I have repeatedly asked for an increase and I’m given the same line every time. Which I do I use my card, I have direct deposit and they never work with me. I’m disappointed in the false advertisement.
Beware of this bank!! I decided to give them a try and was very disappointed... First off, the mobile check deposit has NEVER worked. The one issue that really sent me back to Chase was I was put on hold for 30 minutes to dispute an unauthorized charge on my account. Had to call them back as after a half hour I figured they forgot about me. After another 20 minutes on hold, an agent told me I may get my money (that is mine) by March!! It is December!! Do I get interest while I wait?? Going back to Chase. They refund disputed charges in 2 to 3 hours, not 3 effing months!! What a joke. Thank you for wasting my time!!
Chime is not a good bank they will hold your money and it says two days early that’s a lie I don’t recommend chime.. they tell lies!! I would give them a zero but it want let me.!!
Chime clearly showing my walmart authorization hold has cleared and they are still holding my remaining funds instead of people it back in my account
I switched to Chime from my local bank for some of the benefits. Major down side is it is taking two weeks to process a check I deposited. I'm out $1600 when this should have been settled in a few days. Wouldn't recommend using them for this reason.
Chime sent me an email that was said to be from The Bancorp Bank requesting proof of me being me and all direct deposits made to my checking account. Well I gave them the proof they requested on 2 separate occasions. Today they closed/suspended my account. I get my paycheck later today and I am not able to get it to pay my bills and care for my kids. I called chime they claimed Bancorp said I didn't send enough proof which I did I asked for a number to call and speak with Bancorp I was told I could only email them through the emails they sent me I have not received and responses at all still can't access my account they have stolen my money money I worked hard for money that I need to care for my kids they stole it and keep giving me the run around . I contacted consumer fraud legal services I am suing chime I suggest anyone else having same issues fike lawsuit
Don’t do it! Just don’t! They will LIE- they will steal! You will never be able to get someone in the US to help you. They don’t have E transfers to pay bills. They don’t understand what Stop Payment means vs Expired. Then they LIE about where they’ve put YOUR money! I had to STOP PAYMENT on my car payment and the guy couldn’t understand English- so put it a expired! It NEVER posted to my car payment account- so now 6 months later when I’m SUPPOSED TO HAVE MY MONEY BACK - they’re still saying it was cashed! They REFUSE to send me an image of the settled check!
I honestly regret not doing my research before I opened up a chime acc. At least I did not opt to have 100% of my pay deposited to this acc.
THERE WAS A CLASS ACTION LAWSUIT against chime in 2019 that I just found out hindsight, chime had to pay out 1.5 million dollars to it’s customers.
I only allocated 10% of my wages to chime because I wanted a test run with chime. I initiated a transfer from my real bank and now we wait for the funds to hit chime. Their customer service is VERY poor and even lie or give you misleading and misinformation.
I am just waiting for my money to post so I can take it all out and close this acc. I’ve only used chime for 1 week and sadly they have not lived up to what they advertise. Your BANK will give you better features and is user friendly as well. The money transfer process is way better and secure using Zelle which chime does not offer.
I do not recommend nobody to chime because they are rip off . And they are a scammer
Do not use chime. I filed a dispute and they said it won't be resolved until dec 18. Dec 18 are you kidding me. I asked for provisional credit they said no. I asked them to increase my spot me they said NO. Does this sound like a bank that cares about you??? They don't care.,there customer service agents I think are in the south Pacific? Im telling go bank with somebody else.
So I never dealt with Chime before but a friend of mine has a Chime account and was fairly new to it as well but that's where all of their money was currently held and needed to wire me some money for an emergency and it was a somewhat difficult but pain but eventually went through!
Not so much the second time! I had opened up a Chime account expecting it to be more efficient, simple and quicker than the first time, and MAN WAS I WRONG! they withheld my money well over 6 months ago and I still haven't gotten it back because I don't have my physical social security card but I've sent them front and back snapshots of my state driver's license, a bill with my legal name and current home address, front & back of my birth certificate, even numerous other types of identifications but they would not accept them and still to this day I haven't got my money from them!! $500 is a lot to me right now! They shouldn't even be allowed to hold a dollar from somebody let alone that amount! DON'T EVER BANK WITH CHIME!!! THEY'RE A BUNCH OF THIEVES!!!!
Just FYI, If I was able to give them zero Stars, I would!
Chime was great when it first came out. Trustworthy, money on time, etc. Never had a problem. Not so anymore. CONSTANT fraud charges on the account over the past 3 months. After 4 years of using this money service (not a bank folks) this happens. Two different card account numbers. Never used the card in an unsafe fashion (gas pumps, etc.). Trying to get your money back is like pulling teeth, because "No Error Found" is their response. Absolute garbage. And done. Please read up at the BBB and CFPB for more tales of woe from this money service. And just DONT DO IT.
My son hubby and myself have chime did the whole referral thing never received the 100 none of us then said we were late lol and now that I have someone going over my account because some numbers are not adding up plus I had a return back to my card it showed the return but didn't add the money back from return but in the bright side my credit is doing a little better so not sure how to feel about them yet ??
I have been with Chime for so long that I don't remember. A guess would be over 4 years.
I have always received great service from Chime. I switched over from B of A after 21 years with them. Their customer service sucked.
With Chime, I have had no Issues. I was impressed when I received a text asking if I made a purchase for this amount & this vendor. All I needed to do was reply Yes or No. I did not make that purchase & replied No.
Chime canceled my card & sent out a replacement. While I was waiting for the new card I was able to use a temporary card that I could access on my mobile app.
There was 1 occasion when I did make a purchase of over $300 with a vendor that was a scammer. I contacted Chime & within 90 days was reimbursed every cent.
I've been very satisfied with Chime & I can only speak about my experience.
Chime is the worst bank I’ve had in 8 years. They hold on to your money way longer than their said time and depositing money into Your account is a complete headache, if you transfer money from another bank into chime it charges you way more than any other bank. Whenever you ask to speak to a manager or supervisor they start playing stupid & leave you on hold & never pick up
Chime is a scammer and I think it time for them to pay for how they scam they good hard working people who trust them with our money.If I need what I new now I would never put my money into them . Those fucker closed my account and lie to me I had over $7.000 in my account and I have not received it yet but trust believe my God sit hi and it in his hand karma definitely going to hit all involved.It ashamed they keep doing this to us it not fair and they will pay for what they doing.Like I said I think it's time for us all to get together and and whole them bastard accountable for what they are doing. Sign Ygreen
Someone made a fraudulent transaction on my account and stole $1399.99 from my account. Chime denied my dispute, and refuses to return my money in spite of my filing complaints with CFPB, BBB, and my local police department. I am pulling my remaining money out of Chime and preparing to close my account with them, because they are not trustworthy and they allow fraudsters to steal from their customers with impunity.
Do not do business with these clowns.
I have an open account there. I added Chime to Apple Wallet. Then I went to add about $300 to the account that way. Apple comes back with a message that Chime is not available for this transaction.
So I can add it to Apple Wallet but it doesn't work with Apple Wallet.
No one to ask about why this is so several nightmare scenarios went through my mind and I crossed Chime off my list.
I got Chime when they first came out. I didn’t really have any issues with it other than their horrible outages that would happen ever so often. I used the account for a few years and then got another account with a regular bank. I recently decided I wanted to use my Chime account again but when I tried to log in, my account was closed! I went back and forth with support only to be told that my account couldn’t be reopened and they couldn’t assist me any further. No explanation. Pissed off is an understatement because it is to my knowledge my account had been be hacked. At one point I was getting a bunch of declined transaction notifications that weren’t mine. I explained this to Chime but they didn’t care! I even called customer service to try to explain my plight only to be hung up on when my baby started crying!!! Like what the heck kind of customer service does this company believe in! Apparently none because I received less than satisfactory service and received no appreciation for even having the account as many years as I did! Consumer beware! Their customer service is outsourced so good luck on understanding one word they speak! I will NEVER recommend this company to any one and suggest getting a real bank. If you can’t get a bank account, use the CashApp to get paid early.
It was pure hell trying to updated my email for a whole week straight and they still failed. Customer service stick together like a mafia, everybody tell lies and send you in circles.. I was told to take a selfie with my name on a sheet of paper with my name on it with today's date. This really impossible but I tried only to be unsuccessful. Wow!! These guy can barely speak English which is already confusing.. I canceled my account, we need our jobs back over here in the U.S.
I sent $700 to Meta pay support to replay my friend a loan so I had issues with mega pay support they cancelled my transaction and they told me they sent my money back to Chime and I dispute the money with support saying from Meta pay so the investor said that wasn’t enough and just closed it out but what funny is the customer service people I spoke with said that you should be getting your own money back so now I just filed a complaint with bbb let’s see now but keep in mind they steel customers money
The longer you are a customer with Chime the later your automatic payroll deposits take to deposit into your account. Originally when I signed up, my deposits were made consistently at 2:16pm; then they started coming in at 2:46pm, then 4:08pm, then 4:16pm and last week it started at 4:53pm. Like most people, I live paycheck to paycheck and the few hours of difference can make a large difference to one person. Last time I called Chime at 4:45pm to ask where my deposit was as my HR department auto sends my paystub info in the same format through the same software at the same time as I'm salary (I have screenshots) but Chime is holding the deposits longer. Maybe it's because the company has grown too fast and does not have the ability to manage as effectively as before, but to treat long term customers worse than new ones is an issue and is going to be why I resume a physical banking location. Not to mention they actively lie to you about processing their deposits as soon as they're received. This is very clearly not the case. While being on hold waiting for a manager to provide my HR screenshots for verification that they were lieing, my deposit magically showed up in my chime account. This is the second pay period in a row that it has happened. I'm going to take my business elsewhere because I truly don't like being lied to about my money that I have earned nor the inconsistency or lack of assistance their customer support has to offer.
I don’t know if they are getting too big to fast etc, but it shows. I have had two issues in the past month and they can. Not help stating everything is “automated” and there is nothing they can do. I remember years ago when I started chime and whenever I needed help someone was always so happy and very helpful.
Now, for example, they told me my mobile deposit is going to take till the 23rd. I deposited on the 7th. So that’s new.
I texted them and told them to cancel the deposit please. Unfortunately I need these funds a little sooner. They said it’s already been approved and it would not be a good idea to just go cash the check.
I think I’m gonna be poor till Monday and see what happens.
The other small issue was. I actually signed up a referral to from my account! The person told the HR girl $200 please from every check. The HR didn’t calculate taxes, and the amount of 198.50 something happened. So clerical error .
But nope, missed out. Nothing we can do because it’s AUTOMATED. Automated and bring online and new technology is fantastic. However when you go cheaper on on service, the human aspect suffers. You do business with a institution that treats you well. I haven’t felt like I have been treated fairly as of late.
Thanks
Whoever has a problem with Chime isn't doing things on the up and up. I've been with them for years and never had one problem. A five year old could bank with Chime. They do all the work, you just deposit or withdraw money. How can you mess that up? I'm good with Chime
I'm giving chime one star because there was no option for negative Stars.I agree with the person from before who said that it's the bank itself stealing the money I had $1,200 taken I was only banking with them for 6 months I got the card to help build my credit it has actually hurt my credit. My wife got her card the same time I didn't and within 4 months $150 was taken out of her account she had to be given another card with a new number a few weeks after that my account someone kept changing the phone number and it would ask me if I did this I would say no and then fix it finally I called them they helped me change it back and then told me to change my password well I went to change my password and someone has changed my email I can't log in I run to the bank to try to take out all my money and it says my cards pin number isn't correct I call them and they say well if you can't give me the password then you'll have to give me the last charges I give him the last charge they say that's not a reason enough charge because somebody else is using my account so I don't know what they spent on what then they tell me to email chime support I'm on the phone with chime why would I get off the phone to email chime. I emailed them about 36 times and never got a single response I've never gotten my money back and now on my credit report it's showing that there is negative $800 on my credit report for the chime account that had already had $1,200 stolen out of it these people are the worst they are shady they will not give you any help and the fact that they give you the runaround tells me that they're the ones taking the money there's no way they could have accessed all that stuff that fast and that easy unless they were on the inside you can believe all of these fake reviews that are probably people from their company telling you how great they are or you can believe me a real human being who almost lost his apartment because they stole all my money out of my account and refuse to do anything about it I had to take out a payday loan and go into debt to pay my rent and put food on the table whenever I was working 60 hours a week and my company when I called payroll to have it taken off they said that they have had so many complaints about chime accounts that they have stopped accepting them for direct deposit so that should tell you everything you need to know right there.
RUN!!!
Being a customer of this company is very uncomfortable, customer service is terrible. I called in for assistance with a transaction dispute. The agent was very rude and aggressive over the phone, so I requested to speak with a supervisor. I had to continue making this request, while the agent informed me that a supervisor had no power over him or the situation. He then informed me that he was writing me up and flagging me in the system as an aggressive person. He said his name was Edward. After a long hold, Edward finally approved my request to be transferred to his supervisor, who silly enough was just as rude and named “Ed.” This eventually lead to “Ed” hanging up on me when I asked to speak to someone not named “Ed or Edward.” This company being online only, puts the risk on the customer and so far has only antagonized an already difficult situation, which is the only reason I needed to call-in from the start. I have referred several people before this experience, never again. I am still waiting on assistance, I was informed it could take 45 days from the day I receive and email; that has not arrived.
Twice now, one a paycheck, one from the state. Followed Chimes instructions, had to write on the check "Only deposit into Chime" then void. Was told the money would be available later that day, 3 days later and there's no record of me depositing said checks. They stole $904.07. Customer service is a joke, had the nerve to tell me I was lieing. I love how brave these cowards are over a phone.
Did anyone ever get their money back?? Same think happen to me yesterday for $509.40 for an airline ticket for aeromexico and it was my rent money. Chime says they cant do anything because it shows pending. I will be evicted today but they dont care!
First and foremost, I'd like to say they're only good for their SpotMe and early direct deposit payments. Other than that, they don't give a crap if your card information was stolen and used online that was unauthorized.
A year and a half ago was my first experience of debit card fraud. They immediately resolved my dispute in 48 hours. Now, when someone uses my card for $97.83 at Chili's on the complete opposite side of the city from where I work, they say they see no error that occurred. I called the Chili's and spoke to someone 4 minutes after I got a notification that my card was used at their location and they confirmed it was fraud on behalf of a woman or fake alias of "Lindsay London." I immediately turned off transactions and requested a replacement card. I filed the dispute when it got settled at 9PM my time and they denied the dispute at 3:58AM. How the hell did they conduct this investigation in 6 hours in which was overnight? They said they'd call the merchant which they didn't. I appealed the denied dispute and submitted my work schedule and call log showing I was clearly working that day and that time and they still denied it. I called again and spoke to a Manager and they said they're emailing me the documents of their findings of the investigation as to why they're denying it and then I can appeal again. This is all a load of crap.
This is pretty embarrassing. I even just sent them a surveillance video of me at my work and now I'm going to have to file a Police report but I know damn well they'd still deny it. They help you once, and never again after.
Stay away!!! They're a scam!!
I will never use chime again, been with them for over 2 years. The credit building is a joke. Most recently they returned a direct deposit for my tax refund because it didn’t match my employer deposit. Even after I said yes it wouldn’t it wasn’t from them. The deposit was from the state of Maryland. Their reply was “oh it’s not from your employer” now I have to wait for a paper check.
I stayed in a hotel on July 15 and the following day the hotel returned my deposit. Chime claims that the hotel didn't even though they sent me proof.I called Chime again the next day with the proof and they then say I already have it in my checking account which was not accurate because I took a picture of my starting balance and ending balance .My funds are no where in the account and they refuse to do anything about it.I closed my savings and credit builder and will be closing my checking as soon as my direct deposit hits today.DO NOT BANK WITH CHIME !!
I’m not here cause I’m mad they close disputes without telling you why well Fargo in etc don’t do that & they steal money if you bank with they one day you with see
I've been using Chime for about 6 months now. I signed up because a friend was using it, and I wanted to give it a shot. The free-free overdraft was a big reason I was interested.
So far I haven't had any issues with the service, but I did have a situation where my card was stolen and I had to order a new one.
Honestly, I'd have to say my experience with that was 1,000% times better than any brick & mortar bank.
I suspected that I left my card at a gas station, so I jumped in the app and hit the toggle switch to disable the card.
In the meantime while I was looking for my card, I was easily able to toggle the card back on, use it, and toggle it back off. It was seamless and little to no delay.
I was sitting at home and I got an alert that a transaction was decline. It told me when and where the transaction was, so I know now for a fact that my card was in the hands of someone else.
I went into the app and marked the card as stolen and requested a replacement.
Within 5 minutes I had a new number to use virtually with GPay and other online services, so I didn't have to go without access to my money.
Eventually I got my new card, logged into the app and activated it.
With a brick & Mortar bank. I would have to call to ask them to freeze the card, then call to unfreeze. I don't get those convenient controls.
Additionally, you tell your bank your card might have been stolen, the immediately and irrevocably cancel the card. (If you call an hour later because you found your card in the laundry, sucks to be you), wait 7-10 days for your new card in the mail. While waiting your money is completely inaccessible to you, unless you go to the bank and perform a withdrawl, which is only available during banking hours which are never when I actually have a need to pull money.
As of right now, i only use my Chime account as spending money and I don't tie my monthly bills to the account. Everything else I have in my credit union.
I have to give Chime 5-stars because it's just the best banking experience I ever had.
So many people are giving it 1 or 2 stars stating how awful it is, but some of the experiences I see aren't always the banks fault, but are hangups due to external circumstances, that may be the fault of another third party, but Chime is being blamed because it's easy to.
I tried so many times to warn people about chime even through Chines page on Facebook and Nobody listens to me about these SCAMMERS! After they stole 1,600 that was it for me!! My heart goes out to all of you and I’m praying we all are able to file a class action lawsuit against these thieves!! Sooner than SOON!! Keep fight people nothing last forever they will all fall soon!
My experience with them was great at first, my son & I even got the referral fee after calling a couple of times to inquire where it was. Then a couple of weeks ago my card was stolen at a gas station. I called to have it cancelled and new card issued. The rep said he had cancelled it and I asked so no one can make anymore charges on that account correct? I even transferred my balance to my credit builder account first leaving $0.62 in my account., and he guaranteed me it was canceled and if for any reason a charge should appear they would handle it. Yeah the next day a charge showed up for $40.62 for gas that was purchased at the same gas station the card was stolen at. I called they said they would investigate and gave me a temp credit of the $40.62. Since I had $40 available for boost that's what they were able to charge. The denied my dispute request. So i rebuttaled as nd gave them the store info and everything, within probably 20 minutes I received a message stating they were sticking by their decision. THEY DID NO INVESTIGATION THEN TOOK THE &40.62 BACK OUT OF MY ACCOUNT WHILE I WAS OUT OF TOWN,AND COUNTING ON MY BALANCE TO HELP GET ME, AND LEFT ME STRANDED AND I HAD TO SLEEP IN MY CAR FOR 2 DAYS BEFORE FINDING A WAY TO GET HOME. I AM DISABLED AND LIVE ON DIDABILITY. WHAT CHIME DID SHOULD BE CONSIDERED A CRIME. I HAVE CHANGED BANKS AND WILL NEVER USE OR RECOMMEND THEM EVER AGAIN. ABSOLUTELY HORRIBLE BUSIBESS PRACTICE AND TBEY DON'T CARE ABOUT THEIR CUSTOMERS, JUST HOW TO RIP THEM OFF.
This is one of the many emails that I sent to chine and I want to warn everyone about a few things 1st of all everything they are doing is completely illegal to not send them your ss card or anything!
Every one of these people is located in another country they will not tell you where or any information they do not have the ability to Do anything to your account like unsuspended or closed it or anything yet they have access to all of our information what they are doing is trying to steal your identity!
I have been dealing with this for almost 2 weeks now and they are still giving me the run around but I finally located the person to contact because they will lie to you and tell you that you're talking to the correct department this is the letter that I received showing that my complaint was sent.
I highlighted the area where the phone number is call them and they will have you send in a formal complaint this is the only Legitimate department that can do this for you do not trust chime just chime I actually tagged Chris Britt on Twitter calling him a thief Demanding that he helped and he actually blocked me instead of doing anything these are garbage people who don't think that they have to follow any laws because they're International but look up the EBA they do!
I firmly believe that the reason the CEO and all of the other people are making so much money is from stealing from people like us they are not returning the money and it is impossible to Get it back because it's a digital bank therefore we need to get this place shut down contact the IRS the FBI the FDIC and the FTC But most importantly contact this department they handle chime and the lady was very nice That sadly claimed that she deals with complaints for this company on a daily basis so we all need to work together and shut them down permanently!
I repeat do not give them any information they they didn't ask for this stuff in the beginning when I opened it a year ago and it only happened when they tried to freeze my account to my account which they did they Suspended my account for no reason literally within 24 hours after me asking how to shut it down because I had opened another account with a real bank as soon as they heard that I was suspended and they claim that they cannot close an account while it suspended which means they are forcing me to keep an account open which is against International and federal law!
WE NEED TO SHUT THESE THIEVES DOWN! I have seen at least 50 more sites like this with thousands of complaints just like ours imagine all of the money that they're making from stealing!
This is one of about 30 different emails they have responded to me several times without any explanation or Resolution and only responded to me because I've called 60 times at least and on top of that always always make sure that you record every phone call which is how I I'm able to prove all the illegal demands.
Unfortunately as I started writing as I didn't realize that I could not attach a file so I can't attach the letter from The commissioner but I will put the phone number on here so contact them immediately don't wait they will help you!
??????????????????????????????
CALL IMMEDIATELY!!
Office of the State Bank Commissioner
302-739-4235
??????????????????????????
BEGIN EMAIL
I have been dealing with this for over a week now and complaints have been made you have given me the run around and then I just found out that you are not compliant.
I am in the process of contacting the OCC to file a formal complaint so they can investigate since it does not seem that these employees that are working in different countries are regulated by our laws in the United States.
I expect either an email or a call back immediately informing me that my account is unsuspended so that I can retrieve my money and close my account which is what I've been trying to do for over a week.
It specifically States that a bank cannot keep you from keep you from viewing your account or retrieving your funds which is what you have done this whole time so the FDIC is going to bury you.
I am getting ready to call the FDIC and Federal Reserve who will freeze the entire company until this investigation is done and I am not playing around.
I have a website that shows hundreds and hundreds of people making plants but you're stealing thousands of dollars and that they are still waiting to get it back years later which I intend to get to launch a class action lawsuit against chime.
Fix my account and stop giving me the bogus run around because the IRS is Already investigating.
Get it done!
END EMAIL
In April 2020 when the first stimulus went out I wasn’t aware of it. When I heard about it i checked the IRS website and learned it was deposited into an old bank account of mine I hadn’t used in a year or so. I attempted to login to my account and was unable. Therefore I had to go through the identity verification process and once in my account I learned my money had been transferred out of my account into a couple accounts also with chime bank. While talking to chime it was told me prior to getting access to my account that it appeared my account had been accessed by someone else. Well, they helped me file a claim for unauthorized transactions and denied that I would need to close this account for further use would be “safe to use”. Was informed my refund would be deposited within 10 days. After 10 days I called and have been fighting with them ever since. They have denied my requests of unauthorized charges stating due to the persons info on the account that stole my money is only 11 minutes from my home address that it’s not fraud. After about 9 rebuttals, hundreds of hours of phone calls with chime bank, the police here in my town have also reached out several times AND they have issued a subpoena for the people info that stole my money. Chime hasn’t even cooperated with my local police or courts! They denied every rebuttal with different excuses. Then closed my account denying me further access.
CHIME DEPOSITED $14,595 OF MY BACKPAY FROM MY UNEMPLOYMENT INTO A ACCOUNT THAT DOESNT HAVE MY NAME ON IT. AND REFUSE TO ACKNOWLEDGE THE MISTAKE AND WONT RESPOND TO DISPUTES.
I deposited $1,000 FROM MY WELLS FARGO EPPICARD TO MY CHIME AUGUST 2020 CHIME CLOSED MY ACCOUNT BUT KEPT MY MONEY!!!!
They sent me the first cashiers check drawn on BOA THERE IS NO BANK OF AMERICA EITHIN 100 MILES OF ROSWELL NM WALMART WOULD NOT CASH IT CHECK N GO WOULD NOT CASH IT SO IT EXPIRED.
I had to JUMP THROUGH SLL THIER HOOPS TO GET THE SECOND ONE I LOST IT
I NOW HAVE BEEN TRYING FOR 3 MONTHS TO GET MY 3rd CK FROM CHIME!!!
I HAVE SENT A SELFIE OF ME HOLDING MY DRIVERS LICENSE WITH A PIECE OF PAPER W THE LAST 4 OF MY SS# AND THE DATE!!!
MANY TIMES NOW!!! CHIME STILL REFUSES TO SEND MY MONEY!!!
I was LIED TO BY 3 MANAGERS SAYING I WOULD GET IT APRIL 03 2022 TWO YEARS LATER NOW!!!
THEN THEY SAID NO LATER THAN MAY 03, 2022
THEY SAID ITS IN THE MAIL WE ARE SO SORRY ITS ON THE WAY LIARS!!!!!!
IT IS NOW JUNE 06,2022 I STILL HAVE NO CHECK!!!
NO WAY TO CALL THEM THEY HAVE BLOCKED ME.
SUPPORT @CHIME.COM GIVES YOU AUTOBOTS WITH AUTO RESPONSES!!
Now THEY ARE ASKING ME TO UPLOAD A PICTURE OF ME HOLDING MY LICENSE AND ALL THAT BULLSHIT I HAVE ALREADY DONE MORE TGAN TEN TIMES!!!!!
WTF HAPPENED TO MY CK IS IN THE MAIL???
CHIME IS LIARS AND THIEVES!!! THEY DO NOT HAVE YOUR BACK AT ALL!!!!
DO NOT GET CHIME!!! BAD BANKING THEY WILL STEAL YOUR MONEY!!!
I ALSO REPORTED FRAUD $380 IMMEDIATELY THEY DID NOTHING!!! I HAD TGE BACKING OF WESTERN UNION POST OFFICE PAYPAL EBAY POLICE IN 2 DIFFERENT STATES THAT ALL AGREED WITH ME HAD EVIDENCE AND OPENED THIER OWN INVESTIGATIONS
I DID MY OWN AND FOUND HIS NAME ADDRESS CITY STATE PHONE AGE PICTURE OF HIM VIDEO OF HIM TAKIBG MY MONEY ITS A FEDERAL CRIME
BUT CHIME SAID NO FRAUD N REFUSED TO PAY BACK THAT MONEY TOO!!!
DO NOT GET CHIME THEY WILL STEAL YOUR MONEY YOU WONT GET IT BACK
MY GUY HAD $8,000 GO HACKED OFF HIS OVERNIGHT
I HAD $7,000 GET HACKED OFF MINE OVERNIGHT
CHIME REFUSES TO REFUND ANYONE FOR ANYTHING
THEY KEEP YOUR MONEY AND CLOSE YOUR ACCOUNT
$1,000 REFUND SINCE 2020 STILL DO NOT HAVE 2 YEARS LATER!!!!
CHIME SEEMS TOO GOOD TO BE TRUE BECAUSE IT IS A SCAM AND FRAUDULENT!!!
LOOK AT ALL THE BAD REVIEWS AND POOR RATING
YET THEY GIVE THEMSELVES A 5 STAR RATING AND FAKE AUTOBOT REVIEWS ALL FAKE AF!!!!
DISCRIMINATION THEFT FRAUD SCAM LIARS THIEVES HEADACHE RUN RUN RUN DONT LOOK BACK!!!!! DO NOT GET CHIME!!!!!
Iv had several issues with chime .I received my taxs.which it was okay for me to receive more than your daily limit.but when I tried to get my money off there to purchase a car ..they wouldn't let me .then my card was lost / stolen they denied my dispute immediately. With no explanation. I have direct deposit set up.i guess it's my fault for thinking they was legit bank and would not recommend anyone to use chime
My fiance has a chime account until recently we haven't had any problems with it. But about a month or two ago my sister got a hold of my fiance's phone he was asleep and transferred $600 from his account to hers via Facebook pay. We disputed it we had proof where she admitted in her Facebook to somebody else that she took it, they denied our dispute. Sorry I'll start a rebuttal again nothing $600 gone. Then we recently found out last week that the direct deposit information that my fiance gives to his employer is not the routing and account information apparently that goes to the finance company where we get our car through. So he gave them the accounting and the routing number for his direct deposit whereas a normal bank it's the same. As the finance company was trying to receive the money there we had promised to pay it kept coming back as a negative balance and a bounce like a check. Chime says I can't do anything I've been on the phone with them for days directed the here and then transferred there and then directed back here again and then transfer to someone else and on and on it went no one can help . A total of 570 something dollars went to where where did it go ? Does anyone know anything that can help me what do I need to do about this I'm in a bad position my car is in the shop and running the place to rent and we had the money if Chime would just give us our money back. No one can tell me where the money went that bounced like a check , like I had no money when there was. Any help is appreciated. Thank u in advance have a blessed day.
I have had many problems with them.... today is the last straw..... as soon as my deposit hits I'm pulling my money n this bank can kick rocks..... too many unresolved issues..... over it
Scam scam scam took my money and never put it back . I called to complain they where rude and didn’t even replace the money at all.
PLEASE DO NOT USE CHIME! Yes the getting paid a few days early is good and everyone loves the spot me feature and no fees but if your money gets hacked don’t expect any help from them. No one there know what they are doing. Everyone will tell you something different. And 9/10 you won’t get your money back. The customer service is disgustingly awful. Worse I’ve had with any company I’ve had to deal with. I had to do my own research on the company for ME to tell THEM what to do. Stay clear from them! I wouldn’t even give them 1/2 star on anything but it says I have to at least give a 1.
WELL I DID NOT RELIZE THE CRAP THAT THESE PEOPLE CAN CAUSE ,, MY MPONEY WAS THERE AND THEN IT WAS GONE . TRANSFER'S TRANSFER'S SO WHAT I HAVE FIGURED OUT ON MY OWN IS THIS,, CHIME HAS PAY A FRIEND , AND ANYONE CAN ACCESS YOUR ACCOUNT.. IT IS NOT SAFE .. I LOST 1500 BUCK IN A MATTER OF A FEW HOURS ,, ,, THEN THEY HAVE ME SEND THEM A PICTUIRE OF MY DL SS AND A NEW PIECE OF MAIL.. NOW WHY DID THEY NOT ASK FOR THAT IN THE BEGINING ,, I JUST NEED MY MONEY BACK
I've been a chime customer for 3-4 years, and I've never had a single issue. On the contrary, I'd recommend it (and have, several times)! Chime doesn't hold money, they release it to you as soon as they receive it, so I always get my money before friends and family, and certainly sooner than my traditional account. There are no fees, but you can use the spot me feature to "borrow" small amounts of money. And it is accepted pretty much everywhere (with a few exclusions). And it's great for those who have had issues getting a traditional account. In my case, I very rarely use my traditional account at all anymore, as I live Chime and it's features. I also like that I can lock my card and the app is so easy to use. HOWEVER... I would STRONGLY urge people to NOT use the Credit Builder feature... I thought it would be great, as I have both a checking and savings with Chime and it is super easy to move money back and forth. And with the Credit Builder, they send another card, and you can move YOUR OWN MONEY into that account as well, and using it supposedly build your credit... in my case, it showed up as a negative account on my credit when I stopped using it, even though there was no negative balance on the card, account, OR even on my credit report!! I'm still dealing with it, and for some unbeknownst reason the credit account was closed due to this imaginary negative balance... sooo... all in all, I still strongly recommend Chime, just DO NOT USE CREDIT BUILDER!!!! P.S.- as a side note, I DID have fraudulent use on my checking account in the past, and they resolved it ASAP and with no issue- and Idk if I'm backed by Stride or Bancorp (they have used both)... sometimes it appears as either or when linked with other accounts, if that matters...
I made a online purchase never received my money and chime denied my claim so i am out 63.99 for shoes that were never sent
My brother told me about the Chime card on December 23, 2021...I signed up for the card..I got a free $10, great...I signed up for the direct deposit from my social security to Chime in January (one requirement to receive free money was to have dd process done in 45 days)..well it took 60 days for my social security administration process to be done...$$ not renderd..dont be fooled your dd may not get processed in that 45 day term........the funny thing about all this I still told my daughter about Chime and she signed up...I gave 3 stars because Chime did honor $10 free to my card twice and I also was able to get "SpotMe"
they do not honor their promotion and cannot communicate.
Worth your time to post bad reviews given the bad experience
So I've used chime for a couple years and appreciated what they offered. Checking and credit builder utilized.
After I switched my direct deposit to the family account my credit limit on my credit builder was lowered with no notification to me. The lowering of my credit score reduced my credit score by 30 points. I had no chance to mitigate this thanks to their failure to follow state law. They want to bind your rights as a consumer by their service agreement and arbitration process...which btw you're supposed to fork over 200.00 to start that they will "reimburse" you for. Yes it's helped more than the 30 points I lost but if they can't follow their own ToS than what good is it all to trust them.
Update: the details of this while situation have gotten more hazy. The original credit report entry on transunion said credit reduced, during the discussion of details with transunion and chime...showed credit balance...when I tried to check as to why the entry was suddenly changed neither party could explain it or as to why a positive standing balance with good payment history would get a positive report entry but reduce my credit score by 35 points. No other entry was present during that time.
Whatever though, they closed my account and said bye bye. I'm closing all other cases into the matter and leaving them behind as well. I bumped the rating to 3 because they actually provided a resolution...but no explanation. Use the checking side all you want but be cautious with the credit builder.
CHOOSE TO USE AT YOUR OWN RISK JUST TELLING MY STORY
So I've been using chime credit builder for 2years and I hadn't experienced a problem until now I was charged 166.56 when I called spoke with a supervisor these ppl really had the nerve to tell me I paid a payment to chime because I used the credit builder card as a credit payment mind u this is my money I put on it how the freak u charge me a payment of 166 for a card I had to put my money on to use I can see if they gave me 100 spending limit in charged me 66 extra because I used free money if I wanted a secure card I would've gotten a secure credit card from my bank not a card that was and is being advertise as a free way to build your credit because you're adding the money you need to spend and can only spend what u add with no extra fees deducted MIND U NEVER IN THE 2 YEARS I BEEN USING THIS CARD HAVE I BEEN CHARGE FOR USING IT
I had $800 stolen out of my account and nothing was refunded! You put your trust in them and thats how they treat you! Im so furious..all they did was reset my password wich the hacker already had obviously..to whole public DONT PUT YOUR HARD EARNED ?? IN CHIME????
So I had $520 taken out of my account that was UNAUTHORIZED I reported it immediately to the FBI chime said they were "investigating" the report was made on Saturday and yesterday (January 31,2022) they already came back with a decision but they take 10 days to "investigate". So I took it further and reported it to the BBB, FTC, AG, and multiple other agencies I will be filing a lawsuit. There is a website if you type in chime lawsuits multiple people have lawsuits against chime. Not to mention I even showed proof and still NOTHING was done. I'm going somewhere else and I've had chime for 2 years. Sad but I have to do what's needed. Hopefully nobody else will deal with this EVER AGAIN!!!!
my wife recently used her CHIME debt card for a hotel and was over charged for 3 different amounts 3 days straight for close to 1,700. she called customer service and had the representative on the phone while she spoke with the desk clerk which said they hadn't charged her card and she even received proof that the hotel had over charged her card. The CHIME representative stated it did show her card had been charged on the dates stated and that her money would be put back on your card in no more than 48hrs when she called back to check the status of the claim first the representative told her that they didn't see the charges on her account and immediately after she said she'd already talked to someone from chime and that she had a printout showing the multiple charges the rep from CHIME told her they can't dispute the charges against the hotel even if it does show they charged her card... I've been a chime card account holder for a little over two years now even last year when they started stealing everyone's money I thought they'd get better but I see now. I'm done
I needed a temporary solution while I worked to get my financial situation sorted. I was using a Money Network Bank prepaid card previously without a hitch but somehow got sucked into Chimes marketing and promises of getting paid two days early and the benefits of the Credit Builder credit card. What a Big mistake this was. It was only a month after getting this account that I started experiencing problems. The biggest and most infuriating issue was when I paid my rent for the first time with my chime card. My rental company accepted the payment and provided confirmation that it was received. The next business day the money was taken out of my account so I thought all good right? Wrong. The following day I recieved an email from my rental company informing me that the payment was reversed due to an error and so I still owed my portion of the rent still. Okay slight panic on my end, but surely I can reach out to Chime customer service and get this squared away, again wrong. I was told by chime that the amount settled correctly on their end and that the merchant must have the funds (i have rented from this company for years and have never had an issue, they are very reasonable and had no reason to be dishonest with me, not to mention i always pay my rent on time if not early). I informed Chime that i would provide emails and photo proof that the payment was reversed on the merchant's end but it was no use. I was told that they would file a dispute if and only if i was denied the service i was paying for, aka if i was kicked out of my apartment for non payment of rent. I was transferred from agent to agent and while it was not their fault, they all repeated the same thing over and over again. I ended up having to pay my January rent twice. This all happened whilst getting sick with covid and being out of work for two weeks. I begged and pleaded for a refund but it was no use. Needless to say i have since opened a trusted bank account because i don't infact like throwing my money in the trash. I advise anyone thinking or currently using Chime to close out your account while you can before something like this happens to you, not to mention as the tax season arrives, the last thing i want to do is lose my tax refund or have it tied up due to an error.
This has been postponed until the chime agent
Hello this is the Chime crew member guess we're going through it for 2022 we need to go so digital still waiting for a New Visa debit card
?
Hi Melody,
Thanks for reaching out to Chime Member Service. I hope the pandemic hasn’t been too harsh on you. I also apologize for the delayed response as we recently received a higher than normal volume of emails. I am here for you and I'll definitely check this for you, Melody.
I understand having your money when you expect it is very important. After looking at your Chime Spending Account, I'm pleased to confirm that the following direct deposit has become available for use in your Account.
Deposit Source
Amount
Date
Time
Status
SSI TREAS 310, XXSUPP SEC
841.0
December 24, 2021
09:54 PST
Deposited
In the future, we recommend turning on your notifications as we'll always update you when your deposits arrive. You can also check the status of your deposit on the Spending Account Transactions page.
Your satisfaction means everything to us! If you have additional questions or concerns, feel free to get back to me. I will be more than happy to help you. We are here 24/7 for all our members as you are the most important thing to us. Do not hesitate to let us know if we can assist you with anything else.
You are a gem to Chime! Stay safe and take care.
Thanks,
| Chime Member Services
I have only been a customer for about two months. Customer service is terrible! I have called to get my account unsuspended because I made some international purchases...So I called and verified. 1st level support said they would send an email to the support team that handles suspended accounts. I needed to make some transaction to pay for some items that I wanted to buy. Well, here we are on day two, no response, can't use any banking function, can't use the card and all I hear is crickets. This is definitely not a Teir 1 banking establishment. Stay away and save yourself the trouble of banking with them.
When you have to contact chat 4 times via the app, try responding to their emails, and email their support email and GET ABSOLUTELY NO HELP after 22 hours JUST TO SET UP DIRECT DEPOSIT you know they are a garbage company that doesn't give one whit about you and will NEVER provide help onve you are established as a customer.
If they aren't willing to help you get set up as a customer, and they ARE NOT, they certainly aren't going to give a damg about you later. They aren't waving a red flag. They're beating me over the head with it. Wasn't worth the 50 MB app download.
RUN! RUN! RUN AWAY! AND DON'T LOOK BACK.
I have been with CHIME since 2018 and they are wonderful!!! Anytime I have a question about a transaction or deposit their Customer Service goes above and beyond to answer any questions I may have. My money is always credited the second it hits and the Automatic Savings option is wonderful. People can not find a better bank with better options. I just wish they had joint accounts but I know that they will get there soon. Stop wondering and join!!! You'll be glad you did
Chime will not allow me to cash most checks without giving any reason. Customer service is no help. Therefore it fails to meet the criteria of a bank. No fees and high APY is useless if you cannot deposit money into the account,.
Again I’ll write this: chime does not protect the consumer nor their money, and when I wrote negatively about then they took all my money away I don’t know the legal rules so if someone k owe more then I do please give me some guidance to take them to court.
I applied for a chime card because my daughter and others I knew had it. It was an easy and fast way to send and receive money without the ridiculous fees like paypal has. I would deposit money into the account that I put aside in case I need to send some to my daughter and use it as needed. Done this for over a year. One day out of the clear blue sky my account was closed. No warning, no explanation. I contacted chime, they blamed it on Bancorp Bank and said they had no further information. I call Bancorp Bank and the person I spoke to talked over me and yelled at me for asking why my account was closed. I asked politely to speak to a supervisor and they hung up on me. I then again contacted Chime and was told the same crap line that, "After carefully reviewing your account details, Chime's partner bank, The Bancorp Bank, has determined your account is not in compliance with their internal policies and/or the customer agreement provided at account opening." They refused to tell me what was wrong and how I can fix it to get my account back. These people are a freaking joke and a sham. Don't waste your time and effort. I had money on that account (only 75 dollars but still my money) that still 3 years later I never got back. I am only leaving this review now because I once again tried reaching out to them and was again, all these years later, met with the same lie they told before. They steal money by cutting off people's account. Glad I used my regular bank for direct deposit. They would have stole my whole darn pay check if I had got direct deposit with them.
I could not get money transferred into the account because of the name that was on my other bank account. When they returned the money that was deposited from another bank ($3,000). They told me it was out of their hands since it had been returned. This was over 7 business days. I did not get to experience any other features of this bank because it would not accept transfers from my other bank account and after getting $3,000 tied up once I decided to close my account instead of continue to go back and forth with it.
Do not waste your time with Chime. They have horrific customer service (email only, no phone number to call other than an automated system) that is of no help in times of need.
My identity was stolen a few months ago, and fraudulent accounts were opened in my name with Chime, Wells Fargo, and TD bank (that I know of!) and Chime has been the only AWFUL bank to deal with. I was simply asking for the account to be closed, and for me to receive a copy of the statement for my records. A month and 24 emails later, I have yet to get this issue fully resolved. I ended up dropping my request for the statement because I was getting different people pasting the same response to different questions. It was infuriating. Spare yourselves the extra stress and take your business elsewhere.
My wife and I have had chime for 3yrs with no major issues. My wife passed away on Thanksgiving day. 9 days later they close our account without warning because my wife was reported deceased. then they said we were not eligible for a refund of any of our funds. so now it emails back and forth to get any answers. who does that, just takes your money and says nothing. Chime does, just keeping your money knowing there's nothing you can do because it's a certain amount. Unethical and Unmoral, flat-out theft. They know all the stuff ill have to do to get this straight while my money sits in their account somewhere collecting interest. You've been warned!
On 12-3-2021, I received 2 emails from Chime stating that the phone number and email address associated with my account had been updated and if I didnt initiate this change to contact them immediately. I did just that and they emailed me back asking for a pic of my drivers license front and back, the email address and phone number thats associated with the account and picture of me holding up my drivers license with a piece of paper with the date and my name on it. Did exactly that. NOTHING!!!!! My paycheck was direct deposited into my account and now my children and I dont have any lights or water because I set up a payment arrangement to pay and I cant because of it and they act like they dont care. They keep sending me emails telling me to email them from the email address associated with my account but the email thats on there is not mine. I even forwarded them the email they sent telling me my information had been updated and still nothing. They are a bunch of crooks and I am closing my account once I get my money situation squared away
My employer sent me a check for unused vacation time. Net pay= $576.95 what I recieved= $468.89??? I contacted customer service they told me to contact my employer because that is what they were sent. I contacted my employer and they showed me proof of what was sent. I contacted customer service again and have been going back and forth with them for 2 days and all they have done is send me a copy of my bank statement showing me that the $468 as deposited into my account. Like I didn't know what was deposited. I keep asking them where the missing $108 is and no answers. Will be looking for a new bank!
I was having a lot of trouble with a charge labeled Walmart Grocery made at 3:19 am. I know that groceries at Walmart have to be bought in the store in person, and Walmart stores aren't open at 3:19 am, so I appealed. The first appeal found no error, so I filed a rebuttal. The rebuttal told me to prove that I didn't do the transaction. Someone tell me how you don't do anything! There's no record of something not done. I saw that I had to appeal to their holding bank instead. I told them my story and added a screenshot of an official from Walmart stating clearly that Walmart stores would not be open 24 hours during the pandemic. That was the proof that the transaction could not have been made by anybody at all. It was then that my money was refunded. It was resolved in the end, but the lack of logic in the earlier stages of investigation worried me considerably.
If you are a gig economy worker like I am, DO NOT USE THIS BANK. I only get paid with checks most of the time, and I set up all the ACH debits and requirements. I was PROMISED that after November 7 I would have access to mobile check deposit, and I do not have that. I checked on all of this before opening an account and Chime's representatives lied. I closed my other account and opened this one, acting in reliance on the information provided to me by this terrible company. I am immunocompromised, in the middle of a pandemic, and Chime's response to their terrible lies was to tell me to just "go to a store." This bank discriminates against gig economy workers, poor people, and the sick and disabled. And they blatantly LIE to people. If anyone wants to get together and sue these people, let me know, lol.
This was the worst service and scam ever! I trusted Chime with my money and thought that the credit card builder was just like the capital one bank card i have in which your payments become your line of credit once you pay on time. This was horrible they took $327 without telling me, sending an email, and just moved it to the credit builder. Then they kept my money - it was not on my credit line. they took all of my money, leaving me with no money but $1.47. I called and spoke to 4 people just to get a verbatim speaking guy at member services to tell me I cannot get my money back and speak to me as if I was some uneducated dummy. Chime credit builder is a hoax. I have no way now to even get to work thanks Chime. Chime lacks integrity ! DO NOT TRUST THEM!
i have been with chime since april , all was good i was getting my money 2 days early sometimes sooner , well its november of 2021 and all of a sudden they diddnt wanna give me my dissability payment and said the SSA never paid me when my SSA portal says they have paid me and they even did on the phone , whats worse is that i got a new bank account with a local bank and only one part of the account was right , now i have to make a appointment with ssa so i don't get evicted for non payment of rent , beware of this major scammed bank , they took my money and wont even try to give me the money anyway they just keep saying they don't have any idea where my money is , i never touched my bank account with them and they just randmly refuse me my Dead moms money that is all i have in my life as i am mentally impaired , i am going to ssa office and they are gonna know what they did , better get ready for a lawsuit chime cause the Feds gonna come after u guys !
I have disputes.she can't keep money.fraud.i had send them they need.banks won't gives my disputes back.worse bank for it.i admire no fees
Do Not Use this prepaid card! it stole $1250 of my hard earned money. My son passed away, I buried him with all my savings and had enough left to pay my rent. I did a pay friends and the money was never received. I filed a dispute and they denied the dispute. they have been reported to the BBB and I am going to fight hard to get my $1250 back. this is insane.
They didn't accept any checks that I tried to deposit, it costs money to deposit cash, and before I closed my account I opened a new one to transfer the funds to but "the system" messed up and didn't do it correctly, and now I have to fight them every day to get my $1200 back that they are trying to steal. They are the most unreliable, inconvenient, poor excuse of a "bank". DO NOT trust them with your hard earned money.
I deposited $1000.00 to open account. I couldn’t do a direct deposit so I requested they refund my $1000. back to Chase bank. That was June 8-2021. It is now Sept 20-2021. I call several times a week and still don’t get my money refunded.
I am a 72 living on ss I need my money refunded but what can I do? I am at my wits end. If anyone knows how I can get my money back please help me.
I don't know what is going on with Chime!! It seems like they get later and later with their direct deposits, and they like to blame the employers, the customers, the government, pretty much anyone but them. They do not seem to get the concept that people work hard for their paychecks and they expect their deposits to come in on time EVERY time, not just whenever they get around to it. Get that through your thick skulls! Deposits are to be in ON TIME, PERIOD!!!!! If you can't do that, you guys do not DESERVE to be in business!!
Chime is freaking ridiculas! Don't EVER get Chime! I paid an electric company $225 deposit. The next day the electric co says they cant service my area. I say refund my $225. Nothing so I file a report with chime July 9. Today is Aug 23 and chime has still done nothing.
So I was reading all the good things about CHIME and thought I would try them out. BIG MISTAKE. I had zero issues setting up my account and everything looked great! Well as soon as I set my direct deposit up and also set up to get my card they completely locked me out of my account and took $1000 dollars from my direct deposit. That money was for my bills and food! So while I'm scraping the bottom of the barrel trying to get money for bills to eat, chime is delaying reopening my account. I've sent them my ID and my mail and everything else and they still haven't opened it. I'm screwed until my next check now, then I have to play catch up. AVOID CHIME AT ALL COSTS
unlike what you might think, Chime is just an app. it is not FDIC ins. or regulated. I had account with them but about 2 month ago something went wrong, computer kept going down, Threats from Chime and Stride neither of which is FDIC ins. They even use deposit funds in private business accounts that are not trust or escrow accounts. Bottom line be careful they have many pending investigations and not IF but when they get shut down we will all loose everything with them. I still have not been able to cash my closing funds check because is NSF so just waiting hopefully can get lucky
Hey Chime
Be careful, your days are numbered
Enough is enough .
A simple thing of cancelling an order made to a fake business they said to wait 90 days. Told them from the start the merchant didn't exist. On the day the resolution was supposed to be finalized, no responses to texts..live support did nothing and no refund or notification on the date expected. Scammers and liars and thieves. Do not use them please.
Had a fraudulent transaction on my account. I notified Chime and requested a new card. Chime refused to issue a refund. I called and they made me fill out a form and said they would keep my money for at least 10 extra days. The transaction was for a lot of money. If this happens again. I'll be screwed! Most banks will give you an instant refund then investigate, then get back to you in 3-6 months and either take the money you owe, or let you keep it. NOT CHIME! They'll take your money until their investigation is over! Even if it takes months. Only due to complaining was I able to get them to agree to give it back, and even then, I have to wait 2 weeks! NOT OK! I'm closing my account! I already opened a new account with a different bank or replace them! If you want fraud protection do not use CHIME.
This is the worst bank in history because they allow you to block transactions and then you cannot access the app because you change your phone number and it wont allow you to reset it no matter what. You call in to the number and they want you to verify your state ID number when they only asked for my social security number. They refuse to help the customers I called and canceled and they dont even ask why you cancel they dont care. They dont ask because they refuse to help the customers.
BEEN WITH THEM OVER 4 YEARS JUST LIKE ANY OTHER BUSINESS THEY HAVE SITUATIONS THAT MAY BE TECHNICAL THEY HAVE NEVER NOT INFORMED ME ABOUT A GLITCH IN THE SYSTEM THEY LET YOU KNOW 24 HOURS AHEAD OF TIME I LOVE CHIME AND THEY LOVE THEY CUSTOMERS!
IT'S JUST LIKE ANY OTHER BUSINESS THAT HAS TECHNICAL DIFFICULTIES IT'S LIKE ANY OTHER BUSINESS THAT MAY NEED TO UPDATE THEIR SYSTEM BUT FAR AS ALL THESE OTHER BAD THINGS ON HERE ABOUT TIME IT IS VERY HARD FOR ME TO BELIEVE BECAUSE I HAVE BEEN WITH THEM FOR WELL OVER FOUR YEARS AND THEY HAVE TREATED ME WONDERFUL JUST AS WELL AS I HAVE SEEN THEM TREAT OVER A MILLION OTHERS WONDERFUL ????
All this crap you here about Chime and there imperfections is definitely bad news. But people. Please do your research. Chime is not insured the way traditional banks are. Whoops, paycheck to days early!! And then your broke 2 days sooner as well. Anyways, after 6 years with chime I had to leave online banking in general.
this bank is terrible for deposits for rent, my husband and both had a horrible time with this bank
So I have doing a mobile deposit of a certain check for months, this month they decided that they couldn't accept the check. Not because the check was not valid but because they just didn't want too this month. So dang ridiculous. I have had my direct deposit delayed due to technical glitches, and had money held for more than a week for an instacart order. Just skip them and use PayPal or another bank like Chase. Oh and they do debits before credits and returned my insurance and car payment on payday.
I went with chime because I was sick and tired of brick and mortar Banks and their overdraft fees. Between Wells Fargo being that wouldn't even put a freeze on my account when I was having really hard time, continuing to let the overdrafts and fees can happen as well as literally charging me an overdraft fee for a debit card transaction on payday, stating that I got overdrafted because the money wasn't there 3 days later when the merchants Bank took it out of their account. That's a big load. Then viridian credit Union who swore that they didn't practice such atrocities, he got pretty bad as well. I was over drafted in the morning before it all went through the process and it was my understanding that I had at least until the end of the day to get the funds in there before it was processed. Well I did yet I got not only that overdraft fee but two other ones that came in that should have been covered when I put the money in before the first one. And then when I was talking to the customer service for Veridian we both noticed that there was an overdraft charge that happened within minutes of the offending purchase. That right there was the last straw so I came to try Chime. At first everything was fine but I will no longer be with chime because they still continue to let charges happen even if there's no money in your account. So instead of stopping that purchase from happening which sometimes that's the only way that you can stop some of those automatic payments from companies coming out, they let the purchase happen and then you still got to pay money. I like credit Karma they're pretty transparent so far and they have not done what chime has done.
Chime is a great all around bank. You will basically never pay a fee - it seems in their DNA to not charge fees. They allow you to overdraft $200 for free, whereas the big banks will charge you for that - gives me good peace of mind. The savings rate is pretty high, and the mobile app is better than anything I thought was possible for banking.
I'd love to see them add investments, or mortgages - so for the customer who wants all of that in one roof, that's one downside.
So Chime's last excuse for delaying my direct deposit was the Federal child tax credits. Wonder what their excuse will be this time. They have made it clear that they DO NOT stand by their "get paid up to 2 days earlier rule" they need to change it to "Get paid the day after your co-workers if you're lucky because at Chime we do what we want when we want with your money and don't our our customers any explanation." I wish I could give you negative stars to make up for all the fake 5 star reviews you did yourself. Pathetic. Like favoriting your own Tik Toks. Petty.
After years of no problems with Chime and my biweekly paycheck arriving on Wednesday nights, suddenly Chime can't get it right! Where's my check? Customer Service doesn't know didly. They say getting my check on Wednesdays is a "courtesy." They can hold it if they want and don't owe me a thing. Also these reviews are fake. Two can play at that game Chime. Silly rabbit.
I didn't activate my account with Chime until March 2021. I needed to set up an account in the event that I was awarded Social Security (SSI) benefits. After 10 long years of denials, appeals, and refiling claims for my disabilities, I was finally approved for SSI benefits May 26, 2021. I resided in Yakima, Washington at that time in a homeless shelter. On April 1, I left Washington state to volunteer my services at the new Nevada Cares Campus in Reno, Nevada. When I finally arrived there, I was told I was not wanted nor needed. During my time in Reno, I went to the homeless encampments there to help out those people any way I could. On May 24, Social Security paid out the first of three installments, $2382, and deposited it into my Chime account. On that same day, my account was cleared out except for $29 of that money. I then requested a new debit/ATM card from Chime. My account was suspended, and I was told to file a dispute claim over the missing funds of $2365. Then Chime had conducted an investigation over the disputed transactions, and I was also told that I would be given "provisional credit" in the amount of the missing funds. On June 1, I received my first monthly stipend from Social Security, in the amount of $794. I used this money to set up new phone service with T-Mobile, and purchased an Amtrak ticket to leave Reno for good. I returned to Omaha, Nebraska on June 6. When it came close to the time that Chime's "provisional credit" would become available to me, they had inexplicably closed my account, stating that I had violated their transaction rules. I still have yet to figure out just what rule I had violated. About 2 weeks later, I was told that Chime concluded their investigation and were found to be in error, and that the $2365 would be refunded to me in the form of 2 checks. They stated that the checks were mailed in a green envelope on June 25, and to expect the checks to arrive at my new address within 10-14 business days. The 14th business day was July 15, the same day my fiancee came out of quarantine for COVID in Colorado. The checks still hadn't arrived, and on that same day my fiancee came out of quarantine, she became the victim of COVID a third time. Her home was ransacked by her so-called friend and roommate, who made off with all her valuables, as well as her $1400 EIP stimulus debit card, and her Colorado UI debit card, in which she received enhanced benefits due to the pandemic. I contacted Chime immediately and told them the checks still hadn't arrived, and that it was a pretty stupid idea to send that amount of money via the regular mail without any insurance or not sending them via registered or certified mail which would've required a signature. I demanded that those checks be sent by overnight or express delivery via UPS or FedEx. Chime immediately canceled the checks mailed by USPS, and told me the checks would be expedited to me via UPS, and was also told I would be given a tracking number within 3-5 business days. When the 5th business day came, I still was not provided with a tracking number. I tried to send an email to their customer member services, but had not received any reply, not even confirmation that they received the email. So I sent an email to the CEO of Chime, demanding that they send me the tracking number they promised me, that the checks be sent via overnight express, and that I was not going to send them any more verification of my mailing address, as this constant requests of my personal information was putting that information at risk online. They made numerous requests to verify my mailing address by sending them documents. I thought it was quite suspicious that they wanted photos of my documents as opposed to scanned copies from Adobe Scan, but I did comply with their requests up until I composed the email to the CEO. I then began reading various articles about how Chime scammed their customers, even read one review about a lady who wanted to purchase a headstone for her deceased husband. As you probably know, headstones do not come cheap. She told of the problems she had in trying to recover her money from Chime, and that all she got for her efforts was a measly $2! The $2365 was supposed to be used to pay for my upcoming wedding and honeymoon on August 12. The wedding has already been delayed TWICE. Chime has ruined our wedding and honeymoon plans with their stonewalling tactics and schemes to keep me separated from the money that is due to me. I have filed complaints with the Nebraska Attorney General's office and this law firm that claims to specialize in lawsuits against Chime, CPLS. CPLS has refused to take my case, and the state attorney general's office has suggested I file my complaint with the Office of the Currency Comptroller (OCC). I did file a complaint today with the Better Business Bureau. Trying to make alternate arrangements for our wedding and honeymoon has caused enormous undue stress, humiliation, and embarrassment. It has even affected my physical and mental health. It has even taken up much of my time in trying to find permanent housing in Omaha, as I am still homeless, living out of a shelter. I am trying to get back on my feet again after being homeless for over 2 years. This situation that has been created by Chime's incompetence and their mishandling and mismanaging my money certainly has not helped things any. It has made things in my life much worse, and has left me very angry, bitter, and confused. I don't know where to go for help anymore. I certainly cannot afford an attorney on my SSI to go after Chime. Is there no one that can hold Chime to account for all the suffering and misery their greed and incompetence has caused?? I have resigned myself to the possibility that I may never see that money again. They have ruined what should be the happiest time of my life by their insanity. Please do not EVER do business with Chime or any other online bank. My money, and yours, would be best kept in a regular brick-and-mortar bank, with paper statements and a single ATM card to access your money at any time.
I've been with Chime for almost 3 years and I absolutely love this bank. No fees other than ATM's that aren't in network. I would recommend Chime to anyone that needs a bank without fees.
Been with them for about 4 year and its the best experience I've have with any bank ever!!!!! Checks always a couple days early never have issues receiving money and when my card was stolen they took immediate action and send me new one the only issue well not even a issue but more like a rant is i wish i could have one at lease one of their giveaways or sweeps by no but unfortunately not but finger crossed thanks chime for everytime yall have done for ppl
I have had a chime debit card for several years and have no complaints.
I haven’t ever had any problems with chime. They have always been more than helpful. My bank got hacked one time within 48 hrs all my money was back in my account, they really saved me! It doesn’t hurt getting your paycheck 2-3 days early ?? I’ll keep them as my main bank forever! #chimestrong
The best online banking service provider out there. I would recommend Chime to all my friends.
I opened my chime account well before I started using it for my direct deposit. I made some bad financial decisions a few years ago and couldn't get an account with a brick and mortar bank... Chime to the rescue! I was able to set up direct deposit easily and get my pay. I was so worried that it would take to long and I wouldn't get paid that month and living paycheck to paycheck that meant total financial devastation. Chime saved me and I am so grateful ??
I’ve had chime since the end of 2019 and I love them dearly!! They haven’t failed me yet and I promote it to all my friends and family!! #GooChime!!!
I have had chime almost 10 years and they have never let me down. Why face the hassle of any other bank when chime makes all your banking needs possiable I will never leave chime. Other banks make Mistakes and won’t even write there wrongs but chime they always put the customer first and to me that what family does put each other first thank you chime for the love and support and being apart of my family ????.
I love chime. The enabling/disabling card through the app would have to be my favorite feature EVER!!! Makes it so easy to keep up with your money and transactions. Gives me a sense of security to know I can really track my money and auto payments set up. I’m always recommending chime to everyone I come across. I’m going to be sticking with chime for a LONG TIME??
Switching to Chime has been one of the best moves I have made. There are so many positives! Let's see.. My payroll checks are always on-time, if not earlier. I absolutely love the round-up feature and the FREE overdraft! And the Credit Builder Card is something no one esle has offered which has done wonders for my credit! The mobile check deposite feature is great as well! Sonif you truly want a happy and healthy relationship with your financial institution then take my advice and put some Chime in your life! You won't regret it! ??
I have seen the bad press as of late however in the 7 months that I have had Chime, I have had no issues with them. From online support to an app that is easy to use and navigate. I have nothing but praise for Chime.
Chime just makes EVERYTHING about banking so easy. You can do it ALL on mobile. They offer credit building! Fee free overdraft! They literally have you covered. It's great. I personally had someone hack my card info from out of state. They somehow ordered over $100 of food with door dash. Since I had my transaction notifications turned on, I immediately knew of it. Reported it. Was issued a new card in just a few days and the charge for the transaction was reversed. This was my fault that my info was stolen but they were able to rectify it for me without issue. You can easily get live agents attending to your needs. It's just smooth man. Hassle free. Travel free lol.. I love it. #Chimeforlife
Chime has been saving my life since I opened my account in 2018. From 2 day earlier paydays to their easy to navigate app and saved the best for last.... I just love my 200.00 OVERDRAFT SERVICE(NO FEE ) CHIME IS SECOND TO NONE!!
When I turned 18 I discovered that my estranged mother had stolen my identity. My credit was destroyed. I had no idea how the world or credit worked and basically just lived without it, as best I could anyway. I’m 34 now. I opened my Chime Spending account in late 2018. I got the credit builder card in 2020. When I got it, my credit score was around 480 or so. Not good at all. In the time that I’ve had the credit builder card, about 9 months, my credit score has sky rocketed. It’s currently at 734. I applied for, and was approved for, my very first non-secured credit card today. It’s only a $300 limit, but that’s the most valuable $300 anyone has ever given me. I owe this tiny victory to Chime. It’s been a long road to get here, and it feels good. Thank you!
I’ve used chime for the last 3 yrs and I absolutely love them! Paid 2 days early, the spot me feature has helped multiple times…I’ve referred 3 others to join and they can say the same thing!! It’s just a good bank, give it a shot and you won’t be disappointed!! I have never paid a fee for any reason using this bank!!
I love getting paid early , entering contests to win money and having a safety net with SpotMe to get mw thru to the next pay day . Lastly I love having a cool metal card that I get compliments on !
I have been with chime for multiple years at least over 7 years and this is the best online bank I've ever had I love the spot me I love the no fees I just love how I can send money and receive money for the chime members it is so convenient and fast Chime is just the best.
I personally ABSOLUTELY love Chime.. To be honest its better than any bank I've banked with. They get back with you fast I never have to actually speak with anyone and it helps me through tough times. I can build credit , save money, and utilize my transactions whenever I want. Your missing out if your not a member.
Love chime! I had multiple duplicate charges from a store. Chime fixed it within a few hours and sent me a new card over night! Great customer service!
I love getting paid two days early. Whenever I need to overdraft my account for anything, SpotMe helps me with no hidden fees!!!
I have been with Chime now for going on 3years. I love that they have the credit builder card, and the spot me limit based on how much income you’re bringing in monthly.
They give me the wiggle room to financially take care of bills and be able to survive through the week.
Been w Chime for over 3years and I LOVE THEM. From the Support team .. then all the cool features they have on the app .. I appreciate the spot me took so much and WHO DOESN’T LOVE GETTING PAID 2 DAYS EARLY!!! Chime rocks!
I have been with chime through two jobs a pandemic and yes issues. Yes every know and then there is a outage or a hiccup but over all I receive my checks has seen my credit report and credit score go up I have saved some money had received help on spot me .I really like chime and it has made recent changes not sure yet on them but it's been about 2 years I have had it still going
As soon as I started using chime the micromanaging and stress from banking went away. I’ve been using chime for over a year and will continue as long as they’re around.
Chime is customer driven and although it’s solely online, their level of care is unmatched. I never have any issues with anything!! My deposits are always early sometimes up to 5 days early, but in most cases it’s 2 or 3 days early. If I have an issue with a transaction their chat bot is super helpful and it is really easy to chat with a rep instead of the bot which is greatly appreciated and hard to find with other mobile banks. They have an unbeatable overdraft system set up as well, get this, you can literally send your friends and family a $5 overdraft boost, no other bank offers this. Traditional banks don’t even have such an awesome and customer driven system in place!!
2 days early on your paychecks!
No overdraft fees!
They spot up to 200 dollars!
You can get more money by referring a friend!
Very friendly service through customer support and they are always helpful! Love this bank!
I’ve been with Chime since 2016. Over the years, features have only been added and I couldn’t be more satisfied. Coming from a “big” bank, I was used to fees for anything whether it be an ATM withdrawal or NSF charge… With Chime, these don’t exist! They have a fairly decent network of ATM’s. The only thing I would like to see happen is the ability to make a cash deposit at an ATM with zero cost vs having to go in to a CVS type locations and paying $4.99 to use cash.
I am a recovering addict who couldn't get a traditional bank account.. Chime has been everything I could ask for in a bank. I always get my deposit 2 days or more early, customer service is always easy to get ahold of and the app is AMAZING! I love that I can turn my transactions on and off! I can also easily send my children money when needed. And the free overdraft has really helped me when I needed it... CHIME you ROCK!
They say you must have 3 months of 500$ deposits in order to get the 100$ SpotMe it's a lie I found out that if you don't tip them when you pay off you're SpotMe they'll never raise you're limit I receive SSI every month which is guaranteed income they still say it's not good enough I've been stuck at 40$ SpotMe for 4 years now I'm not happy. Their customer service is the ABSOLUTE WORST instead of helping they cancel you're card and send out a new one without any notice or without asking you're permission to do so I think we should all sign a petition against chime
I don’t know what other people are thinking I have now had this bank for three years, and honestly it is the best thing I have ever had, and I have been banking since the mid-80s. This is the only bank then I never get any slack, never has any charges, and the customer service is right on top of things and are doing their job! So anyone that complains about this bank obviously has on personal problems and it really has nothing to do with the bank because you can’t have a better bank. As I said I’ve been banking since the mid-80s and every single bank I’ve ever had I’ve ended up having to change the move somewhere else because of their customer service or charges I didn’t degrees to! There are so many things I could say better than banks but without making myself look like a hater I’ll keep them to myself! But as I said, there is not one single thing I can say bad in regards to this bank! I have never had one single problem, and it’s the only bank I’ve ever had in my life where there’s no fees or snatch side charges, and everything is perfect! I’ve been disabled since January and I have no income, and I have never had any charges late fees or anything and what money I have is all the money I have and they handle it excellent!
I started using chime after I overdrafted my brick and mortar bank account and was charged $250USD for it looking for an alternative banking solution I started using cash app but they aren’t insured and to get deposits of 1,500-2,000 every 2 weeks scared me with no insurance so after about a month I came across a Chime ad scrolling through YouTube and thought they are insured, no overdraft fees, no account maintenance fees No fees at all! This was all about 4 years ago and I’ve never thought about leaving chime. Their customer support isn’t the best but when you actually can talk to someone they get your issues resolved right away. Some people have bad experience with them and others a great experience. For me I have nothing bad to say about them except they could use an upgrade in the customer service aspect and give a heads up when they are doing APP maintenance to where I can’t get on and transfer money or if they can activate their accounts to be able to withdraw from a savings account to where it’s no longer an issue of their app goes down for maintenance
I found a Chime Credit card on a bathroom floor.
I called the # listed on the card to report it and there was literally no way to talk to a CS rep.
I finally found an email and explained how I found the card and since I couldn't talk to anyone was putting in the trash can as I couldn't do anything else with it.
I had to take a picture of the C.C. to include it with the email so they would know who's card and # it belonged to.
This is definitely a NO-TRUST company with my finances.
I could have had a lot of fun with that card if I'd been dishonest.
Two major drawbacks;
(1) the inability to choose the amount of funds I wish to transfer between Debit and Credit Builder
(2) the fact that it can take FIVE BUSINESS DAYS to move money electronically between this "digital" account and my other online accounts.
Decentralized finance must disrupt this archaic practice immediately!
Chime is the best bank I have ever used. They covered me on a lot of overdrafts and got me our of a lot of mess situations. I'll never go back to a regular bank. Thanks Chime for all you do.
I don't ever do reviews unless I'm extremely unhappy with a service or business but Chime hasn't done me wrong, not once.
There was a small frustration in the beginning when I referred a friend, who set up direct deposit within the first week of the qualifying $200.. but I never received the $75 promo and neither did he. That was OUR fault though, well his lol. Dumb Dumb signed up without using my referral link so in that situation, there was nothing they could do to help.
My paychecks always come 2 days early and they spot me money in emergencies. My spot me limit continues to go up, the longer I'm a customer, as long as I repay the previous spot me amounts. They give monthly boosts of $5 that you can send to friends with chime and they can send them back; which only makes your spot me limit rise even more.
I've been overall, extremely satisfied with chime and their customer service. Thank you!
I’ve had Chime for a little over three years and my spot me is up to 160$ I got negative sometimes when I don’t feel like using my cash on hand ! There are hundreds of atms in every city that I vacation or move to. Their mobile app is easy to use and customer service responds fast I had a issue with mailing my card to my new Denver address and they fixed the issue and gave me a spot me boost and sent my card fedex express ! ! THANKS TEAM CHIME ! Reaching for that 200$ spot me !
I opened my Chime account less than a year ago not long after closing my 23 year BofA account over overdraft fees a manager wouldn't adjust I was charged a day after I made an ATM cash deposit making my balance in the positive. As of now my Chime account hasn't been closed. My earlier deposits were small amounts until my second & third stimulus payments were deposited in late May 2021 only after filing my 2020 tax return. In 2019 I was driving Uber fulltime & like millions became unemployed due to Covid-19. I applied & received PUA/Self employed. My benefits were deposited to the US BANK Reliacard which I understand was the card offered nationwide. I have found that Chime accounts that were closed had one thing in common. UI benefits were deposited. With US Bank & ATM's virtually in every city withdrawing cash has zero fees. Why have UI payments go on Chime where zero fee withdrawals are not as accessible. Perhaps that's why algorithms targeted those UI as possible fraud. When you consider Chime as having over 12 million customers, the total of just under 1000 complaints & not all of it are for closed accounts amounts to less than 1% of all of Chimes customers. Chime has been awesome for me & after some serious research I'll take my chances with leaving what little stimulus money I have left. I feel if Chime is gonna close my account it would've been closed already. My comment is just my opinion & experience thats all.
I had thought it was a good idea. Decided to use direct deposit. I was getting per diem (gas money) from the same company of my direct deposit. They have an option where you can upload a check. Most of everybody I know their check goes on there within the next business day. They had mine on hold for 3 weeks. Well I had called customer service three times in one day because they said that they would release my check after the second check I put in or deposited or took a picture of. So I have one check already on hold for 3 weeks the second check that they lied to me and said would automatically go through was on hold for another 3 weeks after the 3 weeks from the first check. Mind you already have direct deposit from the same company over $600 every week for the first 3 weeks before I decided to upload my per diem check. They gave me the runaround they lied they kept lying and they said that this happens a lot but the first customer service spoke to a supervisor said that once I upload my second check my per diem check that they would release all the funds they lied it's a bunch of b******t I'm definitely going to end up with a regular bank because they lie and a lot of times you can't understand the people on the phone so this is my rating I'll give them a one star.
Chime "Bank" is absolutely the most horrendous financial institution out there. First of all, they outsource ALL of their Customer "Service" agents to some 3rd World country to save a few bucks, and you can barely understand anyone. I submitted a fraud claim regarding 63 transactions that occurred in The U.K. (I live in The U.S.A.), almost $850 in fraudulent transactions, they said a provisional credit would be applied within 10 business days if the claim wasn't finalized by then.
They never did.
I had to call them back to figure out what the hell was going on, they "escalated" the claim and told me to wait another 3 business days to get the provisional credit, meaning someone LITERALLY wasn't doing their job. 3 business days later, they denied my claim and said it was closed, however the individual transactions say "Still working on it" with a Closed claim status via the Chime App. Oh, also, they want you, the customer, to print out and fill out by hand all the transactions and charges being disputed/submitted as fraudulent. What the hell year are we in, 1993?
I tried to get a hold of the claims dept, and got transferred about 3 times until I finally got a Customer Service "Manager," she was EXTREMELY rude and kept talking over me and cutting me off, never gave me an answer to my question of "If the provisional credit was supposed to be issued within 10 business days, then why was it never issued?" I even asked her to put me on hold and go talk to someone in the claims dept, because apparently they literally don't have phones in that dept (at least, that's what she told me) and no communication is available via telephone between customer or employees to the claims dept.
What an absolute joke of a "bank," STAY AWAY! I'm filing a police report and possibly contacting a local news station to shed some light on these scamming pieces of s**t
Let me start off by saying chime at first seems like it’s a good bank but trust me they are he opposite of good! They will steal your money!! BEWARE!! They locked my account due to “suspicious activity “ so I called customer service and they told me to send them prof of identification! Like shouldn’t u have asked for that before I opened an account and linked my
Direct deposit with you a$$hole$!! After looking up
The reviews for chime and reading all the negative reviews and seeing the exact same thing happen to so many people! Omg it scared the crap out of me! If someone can help me to point me in the right direction on who I should talk to about getting help with a lawyer....
They will send u an email that says this “ We’re sorry to share the news that your Chime Credit Builder Visa®? Credit Card Account has been placed on hold for the following reason(s):
There has been unusual activity on your account. If you’d like to get in touch with Chime Member Services about this decision, please contact Member Services at (844) 244-6363 or write to us at the address below.
Sincerely,
The Chime Team”
THEN ONE THAT SAYS THIS..:
“
Thanks for reaching out to Chime Member Services. In order to move forward, please provide the following documentation to verify the deposit(s), or attempted deposits, from the State of Massachusetts.
Your primary government-issued photo ID (such as a Driver’s License or State ID card). Please send a photo of the back of your ID.
W2 form, 1099-MISC, or Paycheck stub from the job you held in the state where the benefit payments were disbursed along with a PUA verification letter if applicable.
For security purposes, please provide a photo of yourself holding your ID card
A photo of a secondary form of ID (such as a Passport or Social Security card) OR proof of Address documentation from the state where the UI benefit was received (ex: utility bill)”
I have read many, many complaints about Chime on the Better Business website, the Consumer Affairs website, and other websites. People need to complain about Chime on the Consumer Financial Protection website. This is the agency that can and will bring a law suit against Chime if there are enough complaints. There is so much fraud going on with Chime, and freeing accounts so they can verify identity, which they should have done in the first place. Chime should be making Suspicious Activity Reports to the proper authorities if they believe fraud is happening. But I doubt they are doing this. I think they are evading fraud investigations totally, just like Wells Fargo did. I am pretty sure Chime is not in compliance with Anti-Money-Laundering laws. In addition to freezing accounts they believe are "suspicious" and refusing to return funds promptly, they are sending out pre-authorized cards to people who never asked for an account with Chime and they are creating fraudulent accounts with either no authentic identity documents required, or they are accepting counterfeit documents.
Chime is no longer allowed to refer to itself as a "bank" in the State of California. It is a payment processor, also known as a "Fintech." That aside, someone opened a fraudulent Chime account in my name linking U.S. Bank and BBVA USA Bank. SInce BBVA is headquartered in Spain, at first glance it looked like someone was trying to create a United States bank account to send funds out of the country (money laundeirng). This account was opened in July, 2019. Someone deposited and withdrew $5,000 into the BVA account. I am on Social Security and I did not find out about this until Social Security conducted an annual review. I immediately reported this issue to the FTC but at the time I did not know it was Chime who opened the account. The Chime account was opened using an address from ten years ago, and an old throwaway email address that I no longer have the pass word to. Also, my first Economic Impact Payment of $1,200 was not directly deposited into my account that I receive S.S. benefits like it was supposed to, and it was sent to that same address of ten years ago.I.R.S. told me they believe someone may have filed a false tax return in my name, but I have no actual confirmation of this. There is no possible way that Chime had any kind of legitimate documents to open this account. Any identification from my old address would have been long ago expired. I have the originals of my birth certificate, Social Security Card, California State ID, California Medi-Cal card, my lease (I have been living at this address before the account was opened in July, 2019), a utility bill to my residence (propane), and I have had these documents in my possession at all times. Either Chime did not require ID or they accepted counterfeit ID. The real problem now is that Social Security considers the five thousand dollars to be an "over payment" which rendered me ineligible for benefits for a time period. Social Security has begun deducting $95 a month effective June, 2021 until I pay back the five thousand dollars deposited and withdrawn into the BBVA account! I did not authorize that account and I did not authorize anyone else to open the account. I have not benefited in any way from that money. I have provided the authentic identifying documents to Chime, but I require a response that acknowledges the account was opened by fraud to prove it is a fraudulent account to Social Security. Judging from what many other people are saying, I doubt they will conduct any "investigation" at all but will simply close the account and notify me the account is closed. This will not prove the account was fraudulently opened. They are deliberately evading an investigation because they are scammers, just like Wells Fargo. I have reported them to every possible regulator and law enforcement agency I can. Recently I made a public post on the Consumer Financial Protection website demanding that they provide a Suspicious Activity Report to the proper authorities so that it WILL be investigated. I have asked for a hearing with Social Security but that could take as many as eight months, and meanwhile they will deduct the $95 a month. This is very hurtful to me. I was trying to save money but used it all up during Covid. People need to complain to the Consumer FInancial Protection agency. They are the agency that can bring legal action against Chime. I agree that Chime should not be operating. Chime is a scam bank.
Yesterday I tried transferring funds from my chime account to my personal bank of america account. I was not able to because I was prompted to activate my chime card. However my card has not arrived yesterday nor today. I called customer service and the issue was not resolved. The options were to link to a 3rd party institution. I tried that with Cash app and it still did not work. The other option was to pull it from my bank, but if I do that I will be charged a fee. Another option that was presented was that I can shop with the temporary card. Which is not what I'm trying to do I'm not trying to shop all I want to do is move my own money from my Chime account to my personal bank account and I can't because my card has not arrived which is no fault of my own. I should not be penalized and be unable to move my own money because the postal system has not delivered my chime card. I should have the option to freely transfer money even if the card has not arrived and once the card arrives I should be able to proceed but in the mean time the card has not arrived and I can not do any transactions which is unfair to me as a new customer. I am extremely dissatisfied and I do not want to recommend Chime to anyone and once I have this matter resolved I would prefer to close my account
I had a motel room left that place and was billed after leaving for another week. So like anyone would do I disputed the charge. Chime then put me in a negative amount owed of 442.49. I had to put that money back because my dispute was found to be no good. So like a good pearson with any amount of credit would do I had norten 360. They told me to dispute the charge again. So I did just that! After having disputed it again chime put 442.49 in my account as a temp amount to cover the charge. So I spent the money because I paid you the negative Ballance. After this dispute is done Im told they find me to be liable. So they instead of reajusting my account with the money I paid when it was negtive they charge me the full amount again. Basic accounting told me this was a mistake. So when I talk with them they just say we are sorry there is nothing we can do about it. Really!
I have had my account with chime for a couple years now and I have have nothing but good things to say about them. Any little question or issue I’ve had had always been taken care of very promptly and customer service is always so knowledgeable and helpful.
Its now over 55 days and still can't get my money from them I'm now contacting the FDIC and filling a formal complaint. I've sent everything they asked for. And they just are playing games I'm not letting them get away with 18,000.00 they have now closed my acct as of yesterday telling me that they won't release my money until I send them proper paperwork all of this when I'm on vacation and my wallet gets stolen. I can't even get on a plane to get home to get more ID. I wouldn't give them any stars if I could and customer service sucks.
I don't know how it happened, but someone opened a Chime account in my name, using my email. Alarmed about identity fraud, I called to investigate. After giving them my personal info, the Chime representative verified that an account was opened that day, but no money was in it. He tried to assure me that just having an account in my name was not a problem, which upset me.
I requested that he close it, thinking someone set it up for illegitimate funds as I had recently had a fraudulent unemployment claim made in my name. I also have a
watch on my credit from the credit bureaus and asked why an account was able to be opened without my verbal verification. After having to go through multiple people, they told me it was closed.
Now, after thinking about it, I wonder if it was just a scam by Chime to boost their profile by opening up accounts in unsuspecting customers' names so that they can claim an increase of "x" number or "x" percentage of accounts to report for investors in the company. Like the Wells-Fargo scandal. They had my email, then my call gave them the info they needed to set up a ghost account.
Either way, they are either lax with security or fraudulent with their accounts. The sound you hear is not a "chime", it's alarm bells!
Would someone please send me information on a lawsuit. They should not be allowed to get away with this. They took my stimulus check and I'm getting the same run around as everyone else.
You will have money randomly gone from your account and there dispute system is a joke. Nothing is free and stealing your money is how they fund There scam of a business!
The stuff they Pull and take your Money should be Illegal in The United States, they should be shut down and not be able to run a Company In The United States. To make it Worse whenever you Call you’re connected to Someone India who doesn’t have a Clue how to even do their Job. I will Never Recommend Anyone to Use Chime….,Go With a PayPal Cash Account and Receive the Debit Card threw PayPal and All of Your Funds will be Protected Unlike 82914 are with Chime. I’ve Lost $1,975 threw Chime. WORST BANK EVER!!!!!!!
They accepted my unemployment deposits 2 weeks ago, they closed my accounts with no warning what so ever. They keep telling me that the final processer has to print a check and they have to send it express mail, but due to covid, well it's taking longer.
It's all bs, they're trying to keep my money, that I very much need! It's not neat as much as some of the ones I've read about but $900 is alot of money to me!
I want in on the lawsuit as well please! Can someone please send me the information? Thanks in advance.
I would love to have this place shut down!
I’ve been with Chime Bank a little under a year and they put a hold on my account for what they said was fraudulent activity. I purchased a car and the car broke down so the dealership refunded my money back to my account this happened in March they put the hold last month well I didn’t keep the original receipt so there were some items they asked me to send them the receipt wasn’t one of the items now that I’ve given them everything they’ve ask for they telling me they need the original receipt I called the dealership and the salesman that sold me the car told me that they shredded that information so now Chime is telling me that they can’t release the hold until I send them the original receipt.So I want in on the Class Action Lawsuit send me information
We need to all find a lawyer that handle this class action lawsuit there is 100’s of us that all have had similar encounters with this so called company. This is like a story you would read in a book. This kind of thing is not suppose to be happening.. they can close our accounts that’s fine but they can’t keep our money… if we all get together we might have a fighting chance to get our money back.
Have you had a legitimate issue with chime? Like a real issue where your money is gone? Do you have hard evidence? Have you been mislead?
I have and I'm not going to sit back. I woke up and $7000 is gone. This is not right. Luckily for us, banking regulations are there.
It's a scary thought to have money taken from you, then not get the customer service that should be available in this event.
I would like to get a group of people together. You email me stuff about what happened, nothing personal, like account numbers or anything. After this is done I want to contact a lawyer that practices class actions.
Once this is done we can work on getting back our money, then money for the serious stress that comes with the sheer fear of never getting our money back.
Luckily America is a nation of laws. Youu may get screwed, but you may seek retribution after
I would like to have people reply to my posting just saying "I". If we get enough people I will create a dedicated email. You then will all send me a specific breakdown of what happened. WITHOUT providing any specifics that Guthrie more put your identity or monies at risk.
I received my last 2 deposits from chime on Wednesdays between 8-9pm. Today nothing. I rely on my deposits to be on time because I have obligations. Why the heck is my deposit not here. I never had an issue now I’m having issues.
Chime will falsely advertise they do not withhold your direct deposits. They will withold direct deposits as long as they possibly can, and falsely accuse the Federal Reserve of being the issue. They will not acknowledge any error on Chimes behalf. They will defamate your employers, your state government, even the Federal Government in order to avoid any sort of accountability.
I loved Chime when I first enrolled with them. That was until they didnt told up their end. The have a promotion that states "if you refer a friend and they
1. Click on your link to sign up.
2. They get a qualify deposit of $200 or more with in the first 45 days of enrollment you both would receive$75 and $10 spot me.
Ok I sent my link to my friend with her sitting right beside me. She clicked my referral link and enrolled. She set up direct deposit and started receiving well over $200 in deposits. About a month had passed and she asked if i ever got my $75 from chime. I had not and neither had she. So I called Chime support and was told "Yes we see here where she did click your link and quality's all you need to donk now is have her call and verify her info ". So she did so and was told "it could take up to 45 days to receive. So about 2 weeks into the 45 days I called chime just to get an update and this is what I was told. "We dont have record of her using your link you need to email chime." So I did so. I was asked to verify information, so I did just to be told there's NOTHING they can do because she didnt use my link. Are you kidding me..? You customer service records every conversation you can clearly see where I have called over the same issue. We did as the deal asked and you dont want to follow through with this deal..? CHIME IS A LIEING CHEATING THIEF wish I could give then -0
Get a real bank, chime won't pay the rent. This bank will hold your money for up to 2 weeks after a holiday. Why ? Federal reserve interest. I used chime for 5 years and yes they are a shit bank. But after 5 years of use and thousands and thousands of dollars monthly going thru it. I never lost money. Does not surprise me though. Chime taught me to read up on and understand where you put your hard earned money. Yes y'all. I'd rather pay a fee to know about my money!
So I have had numerous issues with chime the latest is a mobile deposit. Now this my problem I get a 1400 dollar check from the irs our government should be available quick, I deposited it at 1452 on Friday but since it was after 1400 the full amount of funds wouldn't be available until June 1st, the little auto bot u can speak with says 200 will be available then the next business day the rest well that was false so it being Tuesday and after speaking with 5 different reps start at 7 am my time I've heard so many different answer yes sir the check has been accepted ok should be available soon.......now after the 5 reps lied I get supervisor number 1 at 1723 he tells me it will be available at 1809 so at 1820 I call back ask for supervisor this one says it will be in my account today ok so when today by the end of the day and sorry I can't tell u a specific time. Wtf!!!!... I came to chime because like most Americans I live pay check to pay check and they advertise get your money up to 2 days faster once we have confirmation funds our coming we make it available then why the hell don't I have my money its been approved and it's from our government but you still havent given me a penny and when I asked this 2nd supervisor for her boss she told me know because he will say the same thing. I'm done with chime like I said this was just the latest issue and I can't anymore so please trust a Marine when I tell you to stay far away from. Chime I mean run far away
Out of nowhere Chime is closing my account. I recieved an email that my account would be closing in 5 days so I immediately contacted Chime to find out what was going on and they refused to tell me the exact reason my account would be in violation. I use it for everyday purchases and my tax refund and these jerks are saying this! It's ridiculous but thank goodness I have no money being held with them because they can buzz off and I'll be sure to let everyone know not to use them. They were ok at first but this is totally unacceptable.
Like the rest of you they stole my money between 4 to 6 thousand dollars the question is how do we get it back I'm not letting them get away with i will not stop tell I'm paid back!!!
The advertisement says, "$200 fee free spot me." To me this means I get the card I have $200 spot me. Oh no that's not how it works. You have to spot a friend to get extra or it increases over time. That's not what the advertisement says. I get to the store thinking I'm covered but to my surprise I'm not so embarrassed. Chime I want my $200 spot me as you advertised! Big shout out to the customer service reps who have to deal with the customers you lie to. They do a fantastic job you should give them all a raise because your company sucks.
My account was closed May 11th and I called to find out why. “Suspicious Activity “ bull. Sent them all the proof they required. And they repetitively kept asking for the same information over and over. After a week I asked them to close the account. Has any one that had this experience received their funds back?
I was banking with chime for 3 years and i was stupid enough not to notice $20 here $20 there well this last time they took everything i had $4000 its not much to most but it was everything to me and my children i tried fighting it calling and talking to costumer service even got hung up on a few time because they didnt want to deal with me or my problem you can plainly see on my statment the moneys there then its not and there was no transactions they refuse to give me my money back if the pandemic wasnt enough!!!!! Do not trust chime with your money!!!!!
Once thought this was the best bank I had ever had. Only bank to not charge me this fee and that fee. I bet you all know what I'm saying which is why your here. From Wells Fargo to Bank of Amercia their all crap! Only interested in making money off your money, that's a bank for ya am am I right? Difference between them and chime...they actually help you when some one steals your money!!!! DO NOT BANK WITH CHIME UNLESS YOU WANT YOUR MONEY GONE!!! After I sent a wire transfer through Facebook and was never received I filed a dispute however I was informed that my dispute did not qualify for immediate money replacement and that I will have to wait up to 90 days to hopefully; hopefully receive the money that was stolen from my account...Only dispute I ever had since I opened an account 2 years ago or better and I'm told should've read the fine print? I received zero assistance but the worst part is...all you connect with is people from India...no physical bank to walk into...Again I stress....THEY WILL STEAL YOUR MONEY!!!! THIS BANK IS CORRUPT!!!! Federally insured my ass!!!!
I recieved confirmation that my school posted a refund to my account. By posted to account I mean as in legit the ACH process WAS completed TODAY and have a deposit date OF tomorrow WHICH happens to be a Saturday. Despite the refund CLEARING the ACH process I WAS informed by agents at chime THAT my deposit WILL NOT post UNTIL MONDAY. They HAVE MY FUNDS. I HAVE the confirmation information TO SHOW this. Yet as its Friday evening, I'm SUPPOSED to recieve my money in the morning (Saturday) BUT CHIME wont give it TO me UNTIL Monday. I May not be a rocket scientist in my day to day profession, BUT it's clear that leaves A TWO DAY GAP OF CHIME POSSESSING MY MONEY AND 'HOLDING' IT. FOR A COMPANY WHO PRIDES THEMSELVES ON NEVER DELAYING OR HOLDING A DEPOSIT IT seems as though that tag line is VERY much a scam as they DO in fact hold deposits... Generally I love chime. This however is really disheartening to find out that their biggest selling point for most of their customers IS also a lie.
Closed account an keep 8500 dollars from meSMH
I have had Chime for over a year and depositing the same amount from the same Employer for that amount of time. This Wednesday, my paycheck was deposited and for some reason, Chime suspended my account with all of the money I had and said that the deposit was suspicious. It was from my employer.... BANK OF AMERICA. Their response was, please provide identity documents so that they could "review" my account. It's now Friday, the account is still suspended, and what's more, the suspension department can only be contacted... BY EMAIL. There's no direct communication whatsoever with people that lock and unlock accounts!!!! This is absolutely absurd!!! I cannot wait to close this account after I get my money out of it!!!
I have been calling and emailing them for 24 days and still haven’t heard back from them they froze my account I send them all the information showing that it my taxes n still ain’t heard back yet They are taking everybody money we need to sue them
On April 24, 2021 I noticed fraudulent activity on my Chime credit builder card. On April 22nd my card was used fraudulently 6 times at exactly 6:05pm at Targets in Las Vegas NV totaling $1,142.36. On April 23rd my card was used once at 7:58pm at Target in Henderson NV totaling $192.00. April 24th I noticed this activity and called to dispute these to Chime. I filed the dispute and sent back the dispute form as requested. Chime cancelled the card and stated that they would mail me a new card. On April 24th my card was again used fraudulently at Target 13 times at exactly 8:04pm. I again called chime to dispute these charges and again was told that the card was off and that the disputes department would look into this and that it could take up to 90 days. At this point I spoke to a members services agent who told me that the card had been used at multiple different locations around Southern California at the exact same minute. On April 27th I received and activated my new card and transferred $1.41 into my credit builder account. On May 4th at exactly 5:18pm my old card was used 4 times at Target totaling $824.00 and another dispute was filed with Chime and same steps were taken in changing my passwords etc. On May 5th my old card was again used at Target totaling $66.81. I filed yet another dispute with Chime and this dispute was resolved same day. At this point I had both my old card and my new card deactivated. No purchases should have been able to go through and a new card was being sent to me. On May 10th at exactly 4:55pm just as I was clocking out for lunch at work my first card was charged 11 times at Target totaling $2993.01. I reported this to chime on May 10. On May 11th I called the dispute department to make sure they had received all documentation and additional documentation that I had including screenshots of my location at the time of every single dispute, my target shopping history both in store and online and my clock in from work. All disputes were closed by May 12, 2021 stating that my dispute was denied. I asked for more information on why a dispute was previously denied and was sent an email containing a basic printout of the transactions and the time and station ID of transactions. To me this is not proof at all. Today I received an email that my account would be closed as of June 1, 2021. When I asked the Chime agent the reason he said that it was not listed. I do not want to be held responsible for these fraudulent charges. I have done my due diligence in reporting within a reasonable time. Changing my passwords etc in order to keep my information safe. The only helpful people at this company are in member services.
Go get a bank account please stay far away from these guys. They will fuck with your money and then say whoops. I called Friday inquiring about a mobile deposit. Asked can I cash my boyfriend's us treasury unemployment check if its not in my name. Can he sign it over to me. She said yes. As long as he writes for mobile deposit through chime only he sign and you sign. So I hung up and also looked on their faq about mobile deposit. I trusted them. And did as we were told. 2 days later I'm told it was not accepted. It was not accepted because the check has to have my name on it as well. Yet the agent knew that and told me it was fine. Also thr mobile dposit information says nothing about that. Says they offer mobile deposit and you can cash spouse's check if you have an account with direct deposit. Call them about the check being denied and I'm told we are sorry. We do see she misinformed you and we will let her know the correct policy. But we can't cash the check. So now the check can't be cashed anywhere and has to be sent back for a new one. Went to wells fargo where it's drawn. They said no because its signed already and says for mobile deposit only. Then check cashing and Wal-Mart. So because of them he has to wait another month. If they didnt tell me I can deposit it, it would have been fine. Would have went elsewhere. But instead I trusted chime and now its an issue that they wont resolve. Only a whoops. If you want a good bank, follow me and leave their asses. Ive never in my life seen such poor customer service. I recall waiting in a return to be refunded. I called them and try were same way. They can care less. Not their money. Not their family. Stay away from chime. Read the other comments and reviews. People being hacked. Them not doing good by their customers or providing the best customer experience.
I recently got my unemployment that I have been waiting on for months… 6000 dollars and they decide to put my account on hold and then close it because of some deposit agreement. Well that’s all fine they can close my account but then they say I’m not getting a refund of my money…. I have read a lot of reviews where this has happend to a lot of people… do not use this bank… a brick and mortar bank would never do this… and of course they don’t have a location you can fo to and talk to anyone… they won’t even take my calls when I call them. It says to email chime support… this is all legal for them to because they put it in the small print that they can close your account if they think you are using your account for anything they don’t see fit I am not going to stop until I get my mo why back.
We need to all get together an do something about this to many ppl are taking loses an nothing is done they took my whole tax check of 5000 told me they were sending me a check never got it. Closed my accounts for no reason i had chime for 2 years, i never got a warning call text or anything befor the accounts where closed.
I went though so much with chime they stole so much from me and not once did I get my money back I had about $167 in my credit account and over 5000 in my spending account then next thing I know my account was close I called them no answer did the chat they said we will send you a check in the amount in the account and guess what they sent me $10 am pissed I never cash that I ripped that shit up that’s how mad I was this is sad never again something needs to be done ASAP so many people being robbed for there money but if I rob somebody I go to jail what’s the difference for them.
After banking with them for years,now they wanna close my account for no reason and still haven't give me my 8000 dollars STILL! CANT SPECK TO ANYONE GET A EMAIL BACK NOTHING! THIS COMPANY HAS GOT AWAY WITH TAKEN MY MONEY!
I’m going through this now has anyone had any luck. They got $4900 of my money. I’m supposed to get provisional credit tomorrow but after reading review I hope I’m going to get it.
I'm incarcerated for 7 months these…
I'm incarcerated for 7 months meanwhile Chime banking let $1,000 and something of mine be taken out of my account I send them proof of all the time that I was in jail and they dispute me. And today just because I switch devices in the middle of an emergency they block my card and then when I call them and ask them how long is my car going to be blocked they tell me they don't know because it's automatic and when I asked to speak to a manager they hang up the phone on me this is ridiculous businesses like this should be put out of business immediately!!!
They froze my account had over $500. I reported to bbb. I finally recieved check in mail for refund of $87 through bank of america today after it's been two months.. smfh.
I used to love chime bank until recently these people have stolen $1869.92 from me they changed all my statements and made it look like i owed money even though every time i made a purchase i made sure to eitheri add money to my card or be sure my balance was positive this money came into my chime account and chime immediately stole it and claimed i owed even though they wouldnt explain to me why they did this. i tried to dispute but their comeback was due to their "policy" they cant wont dispute my claim and there was nothing they could do about it meaning they didnt care how or why my money was taken they refused to do anything to help resolve this situation, i have already reported them to the bbb this service needs to be shut down before more innocent people have their money stolen like they did to me. Beware stay far away from chime they make it look good but when you in it for a while they start stealing your money. stick to real banks
CLASS ACTION LAWSUIT HERE WE COME!!!!!! I swear they will pay for everything that they made me go through throughout the month of March and this month now April they closed my account for absolutely no reason they talked about for me to send them photo ID proof of address W-2 form to prove that I am the intended recipient and they still do not want to open my account I have about close to 10,000 in there and don't want to give it back talking about no refund that it is an in compliance with this loads in my account it's not my fault that my stimulus check was 4200 why would you guys say to get our income tax refund direct deposit into chime but then again closed our account after I we get all our money you guys are trying to keep money you guys are misleading and chime will pay for everything and it should be shut down I wish I can give it negative -10 Stars if there's anyone interested in filing a class-action lawsuit please let me know we need to take action let the news know about this as well but don't just do it for yourselves do it for everyone that's what I'm trying to do I'm trying to help everyone out add to sell things that has sentimental value to me just because of chime closing my account this is not right for me or anyone to go through this especially throughout the pandemic!!!!!! I will not rest until I see a judge and see them pay for everything chime here we come!!!!
Just use your regular bank account if you can. I had a refund issued to this account which triggered something and now Chime has frozen all my cash and told me to screw off. Avoid at all costs.
I was gotten for hundreds my account went in the negitive 694 all in one min 25 to 50 charges 4 diff merchants from honking and chime said no error found forced transactions I’m disputing their decision but it has put me in hardship cuz they said if I had my dd go to credit builder it would not pay the 700 they lied ! Lucky I have one star
DO NOT USE CHIME THEY ARE SCAMMERS !!!
ok so I’ve had chime for over 2years they we’re good , the out of no where I started receiving text messages an emails saying if i was trying change my pin call chime customer service, so i changed all my info so no one would be able to hack my account, then here it is February i file my taxes, my funds were deposited in my account march 1 same day they closed my account with no warning, so i tried calling i get no answer then i was told by the automated system to email chime because my accounts have been closed, mind u i had 151.00 in my credit builder and 4545.00 in my spending acc. I messaged them almost every day about my money starting from march 1, so today i reach out jus for someone to tell me they sent my checks out an the checks where cashed when i never received my checks at all something has be done i see they’ve been taking everyone money an nothing is getting handle.
My account was hacked. I've called in at least 5-7 times. I get different information every time. The people I've spoken with don't seem to know what they're doing. I'm the customer and the victim and yet I'm the one being punished. 90 days to complete an investigation into disputed charges!? As soon as I get refunded, I will be closing my account.
Chime place a hold on my account a few days ago when I received my PPP loan of 10,650.00. I opened a savings account with Capitol one for $ 200.00 dollars, then I tried to pay for a bill that cost 1,119.00 but they would not let me do the transaction, so lastly I just transferred that amount to my Business Cash app,plus an additional $ 200.00 dollars. a few minutes later they place a hold on my account for suspicious activity. I called their customer service number and spoke with a Chime representative, who told me I needed to prove that I owned the account. She said she was very sorry that my account was on hold, I ask what's the next step to remove the hold, she fore I did not receive an email from chime. She said I should be receiving an email with instruction. So, I got the email with documents chime needed to see in order to remove the hold from my Chime Account. They asked for Driver's license/Government I.D, proof of address, and all documents proving that the money is mine and where it came from. So I sent all I had, but that still isn't enough for them. They now want more documents. They also stated that they will send my money back to the bank that send me the money. So now I am unable to pay bills and buy what I need. Chime is not worth the trouble. Please..please ...PLEASE DO NOT Sign UP With Chime.
I've had Chime for a couple years and just this month switched direct deposit over and got a credit builder card. My first deposit landed and 2 days later a transaction occured that I did not authorize. Filed a dispute and after 3 weeks of lies and the run around, the dispute was denied. I demanded a reason, they sent a PDF with a phone number and merchant name (neither I've ever heard of) with them saying my name and email was used to verify i made this $105.83 purchase. I called that number. They never had anything with my name, address, email or card number on file anywhere. So, Chime, where is my money? When I asked they told me to file a dispute about my denied dispute. 45 more days. My money should have been secured, they refused to stop payment while it was pending and refused to give me any merchant info. On a fixed income, $105 is what keeps the electric on. I would never just toss that much money around. I'm disgusted and worried about my next direct deposit because it can't be changed until after next month. No shame, care or concern from this company or the BOTS they use for everything. Wondering who the single human is behind all this
I've been with chime since 2015. It sucks ordering new cards with them. They'll send you one and say wait 5 to 7 business days. But after 10 days no card has shown up they will re-submit you a new one and there goes another 5 to 8 days waiting again. Something got to change!
Not sure why everyone else is having issues with Chime. I've only had two: Paypal has occasionally denied charges linked to my Chime account for no reason (which is more a Paypall problem really), and that one weekend in 2018 when service went down entirely for a whole day (no excusing that).
Otherwise, my direct deposits go in a day early, my last Stimulus check when in a whole weekend early, I don't have to worry about overdrafts, the only fee is if I don't use a network ATM, but those are common in my area. Can't comment on customer service but that's simply because I've never had a reason to contact them. Recently they even added a secured credit card, allowing me to easily build up credit.
They're not great if you want paper checks, and they expect you to sign up to have your paychecks direct deposited, but they don't hide any of that.
I have had chime since 2013 and now they closed my account. I had a deposit date of 03/17/2021 for the 1400 stimulus. They are not saying what is going on. I just want to know if it bounced or they took my whole funds. Im homeless and that would really help me alot if i just know where my stimulus went.
Had this crap card for over 2 years now.. ABSOLUTE TRASH... Customer Service is worse than a room full of toddlers. A. they are legit unable to do anything logical. B. Forget actually speaking to anyone.. on hold an hour, get hung up on. C. they lost my last bit of patience when they cant even fix notifications for spend/deposit transactions that I have had for well over a year now. Simple fix and all they want is my drivers license, social security card photos. I think not. I gave it the VERY FIRST time and I am not going to keep doing it. D. Half the time the stupid card doesnt work anywhere. Not even the Credit Builder. The app is always jacked up also. I left an actual legit bank for reasons similiar, and I will not be using this crap card again once its at zero/ I transfer what money is left to the bank I used to have as a teenager. Also, their bs on early payday stops after 4 times.. Same payroll, yet they come up with excuses worse than a 2 year old. ZERO respect for customers.. RUDE isnt even nice enough for these jackwagons... Cant fix a simple issue, but can send me alerts for marketing? if you can do that, you can fix ALL notifications that I actually want to see. 1 star ONLY because I have to. Also, they get hopping mad when you can explain their job better than they can. I.E. they cant even read their scripted instructions properly, have a coronary if you tell them they are wrong and show THEM how to use their own computer over the phone.
I opened an account with the sole purpose of collecting rent from a tenant because they use Chime and I figured this would make their life easier. After the first payment came in I set up my bank and attempted to transfer the money. The next day they closed my account without any explanation. When I tried to call they said I wasn't a customer and hung up on me. Further attempts to call just got pushed through the automated system and of course you can never get a live person. Each time it ended with them hanging up on me. I emailed them and received a generic response stating a transaction was attempted that was against their policy. When I requested further information I got no reply. After numerous emails I am still being ignored. I still do not know why the account was closed and I still do not have the money that was in the account. It is clear that Chime does not care about their customers and make it ridiculously difficult to talk to anyone or get and issue resolved. They have a complete disregard for the people they serve. Just wanted to inform you and anyone else I can so others are not put in the same situation.
Also, my tenant paid someone else, they never received the fund, he never received the money back. He had to close his account and open a new one, according to Chime. And now he is missing that money and his last pay check too. Most people need their paychecks for food, rent, utilities, etc.. and they are basically tell him he has to wait. No explanation or answer to how long or any consideration for him and his family. That is the company you rated 4.5 out of 5. Thanks for your time.
My stimmy went here after closing of bank due to begin hacked by chime i don't know what to do
I had a savings account into which I deposited $5,000 each month for the 1% interest rate they advertised that dropped to .05% immediately. I asked to put a second name on the account and was told I could not. I asked to put a POD on the account and was told to just put it in my will and have my heir go through probate to get the money. I then closed the account over a month ago. Multiple calls to their overseas call centers where agents barely speak English revealed that my check has still not been mailed to me over a month later. They are not paying interest, of course, while they hold and use my money. STAY AWAY IF YOU VALUE YOUR MONEY!
I'm a victim of Chime on 4/14/20 1,660 was stolen from my account I was given Provisional credit 15 days after the incident occurred only for them the say they found no error and reversed the provisional credit, now my money is set to go into this account even though I closed it!! I'm tired of Chime I wish I never got with this company, ?? it's like a curse and everyone is suffering!! We need help and now, tomorrow I will be contacting the IRS, News stations, and Attorneys! I'm so sorry to hear about everything you all are going through as well, A CLASS ACTION LAWSUIT NEEDS TO TAKE PLACE AND NOW! LET'S GET CHIME SHUT DOWN TOGETHER?I Give chime No stars?
I received an email on March 5th that my account would be closed on March 7th due to a violation of terms about direct deposits. They could not give me further details as all their bots kept telling me there was privacy issues that kept them from giving me details on why. It's weird how that happens only 1 week before the stimulus package goes out and the email closure I received only mentioned savings account not that my credit builder or spending account also closed. My stimulus is due to deposit on 3/17/2021 and I am praying this is not some shady way for them to intercept people's pandemic relief funds. Their short notice of closure has left me in panic trying to get a hold of the irs because the stimulus is being direct deposited and my 2019 taxes were filed before I moved which is why I can't file still. My w-2 forms went to my old address. Screw you chime. Your affecting the lives of 2 struggling parents and 4 special needs toddlers who survive month to month on my direct deposits and the stimulus funds.
So many people down talking chime, been with them 3+ years and they are always on point people will really try to say a good bank account is bad. I encourage everyone to get chime. Very cool features and reliable features.
Chime closed my account with no explanation. I have money in there and now they get to keep it for free. I have pending ach payments that will bounce and now will have to incur a fee from my creditors due to late payment. How the hell they advertise themselves as consumer friendly and 'we got your back' with a straight face when they just close bank accounts willy-nilly. Why don't you advertise on how you close accounts? I regret ever tipping them for using their spot me services.
I have been with Chime for years and had nothing to complain about until the day I needed a representative to help me with a lost check.
A check I had them send was never received by my landlord and never cashed. I called Chime to place a simple stop payment on my account. The representatives (it took 5 of them) who barely spoke English, instead of placing the simple stop payment, "disputed" the check and I soon received an email stating the dispute was denied and would NOT be getting my rent money back.
I called yet again and spoke to someone else who barely spoke English, who told me what I already knew, that this is a simple stop payment and the money would be placed in my account within 3 days. I then looked in my account after 3 days and discovered that they had placed a stop payment on the proper check, and another check that had absolutely nothing to do with my original lost check. Chime was great UNTIL the day I needed a representative to help, these people are not trained properly to work for a so called "bank" and do not care about the level of service that a Bank employee needs to. I am leaving Chime so this never happens again as unfortunately I can never get back the time and effort I had to go through for a simple bank transaction to be done property. Watch out if your planning on going with them!!
Chime is doing some shady and very dark weird internet money stuff...... I’m like the other THOUSAND of ex Chimes customers. Jus read the reviews below. This happened to me too .
My daughter recommended Chime. We were both to get $75.00 if I opened an account with $200.00 and arranged for direct deposit within 45 days. I arranged for direct deposit the same day I opened the account after arranging a transfer from my credit union. Social Security notified me it would take longer than the 45 days to set up. I notified Chime who did not take the delay on the government timeline into consideration. I transferred the account balance back to my credit union waited 2 days for the time the site posted the transfer would take. I contacted Chime regarding the closure. I never saw the money transferred back into my C U account . I called Chime who claimed the money was returned to them. My C U showed no record of this. Chime claims it waits 14 days when an account is closed and then sends a paper check. This outfit has found a way to hustle and hold onto money and especially with seniors. It fails to disclose upfront that social security may delay direct deposits to make incentives void and that it blocks transfers from leaving its account.
Had chime for a few years, no issues. Heard other peoples horror stories. Was dumb and figured it wouldn't happen to me. When I checked to see if my unemployment had been deposited today couldn't log on to app, said my account was closed. So I check my email, said my direct deposit was in my account at 1:42pm, then I see the email titled, ACCOUNT CLOSED at 2:!3pm. Figured out how to talk to an actual person. Not helpful, gave me zero answers as to why my account was closed. Pretty messed up to take all my money on the 1st of the month. So screwed.
Chime steals money from so many people. I used the ATM and the ATM said no but still there was $520 deducted from my account! They are crooks!!
Do not ever use Chime.
If anyone is looking into class actions please reach out to me
2/29/21 At 1:00 am I got an email that my Chime card was declined because I had international purchasing turned off in my settings. Super thankful I did, because I have no idea who that was trying to use my card. I'm also super glad in this instance I don't have shit because this is scary.
they stole my rent got me evicted and my child is in icu as result of chime making us destitute. pure scumbag trash
I opened a chime account recently and in the past three days, I have had FIVE fraudulent charges for apple.com. I'm an Android girl and I don't do anything with Apple. Filled out the lengthy form that you could barely read the font on for each charge and we will see what happens. I want a safe banking app. I live alone, no one has access to my phone, computer, or my card. I don't give anything out to anyone. I am shocked!
I have been with Chime over 2 years now, using it as my primary bank account, direct depositing between 4-5k a month. I began to get perterbed when I saw new customers getting $75 spot me coverages while I was sitting at $45 so I reached out to customer support. I was basically told, too bad! I was told it's based on multiple factors, well apparently not if a brand new customer of 5 minutes with no direct deposit history can get the max spot me but a customer such as myself cannot. I have tested this theory btw by having my wife who is unemployed open an account and immediately get a max spot me limit. So I will say this about Chime ZERO customer loyalty!
They make you write “for chime deposit only” on checks and if the system can’t read the check (they never can) then they tell you to retake the picture over a dozen times as if you cannot hear what they are saying. Meanwhile, they can see every picture you take and can see that you are taking clear pictures, they just don’t want to help.
I lost over $2000 due to these issues.
Then they tell you you’re dumb for not understanding them or give you false information saying a person will manually review the check. No one does that.
They closed my account two days after I opened my account because I entered the wrong pin in once. I had 400.00 in the account when it closed. That was 25 days ago. It took me two weeks to get an email back from an actual person. Now there telling me that a subsidiary company are they ones that have to cut the final checks, and when they receive it, it will be expedited to me. I now don't have insurance on my car because the money I allocated for my car insurance chime has conviently kept. Do not be fooled Chime is a criminal organization, and there needs to be a class action law suite.
Chime is stealing people's money who knows any civil attorneys. We all need to ban together and get our money back this is illegal
Any one know of any attorneys that will file a class action suit against chime. I opened a chime account deposited 500.00. In the account the same day and the same day they closed the account and kept my 500.00 then they cut phone contact and then said on 2 occasions that my money was expidited to me and it never came so now they won't respond to me thru email as well. This has to be illegal and how are they getting away with stealing people's hard earned money. Please help
Chime is THE WORST. I thought AMEX Serve was bad.. here's my deal. Never had issues. Been a customer for 2 to 3 years now. Well recently filed my taxes. Put chime as my DD acct. My phone BROKE. I have no money for a new one. So I contacted chime to update the phone number and since the new number was tied to someone else acct they couldn't update my phone number. They asked me to send my ID to prove it's me. I did as asked. Then I asked if they can send the 2 step verification code to the new number and I can verify it's me and I have that number. Of course they couldn't so anything about it. Pretty much saying I was SOL in getting into my OWN ACCT. Wtf Chime...I swear chime needs to be SUED. REPS ARE THE WORST. ONE LAUGHED AND HUNG UP ON ME. The rest couldn't do anything to help me. Smh. ZERO STARS
I had direct deposit on a chime card and at first it was great; then the bull began. I saw the commercial where they said you would get paid upto two days faster. Two days before friday is Wednesday. So why do I get my money on Thursday at 12-8am in the morning? But wait! There's more...I would often go shopping for house hold products and food just to be charged a hidden fee when I would use the chime card. I called to complain about the false advertising they displayed on TV and was charged for that call as well!!! They want you to stay calm while they lie to you and rob you of your money. No thanks Stride Bank, I must make noise. Don't fall for this scam like I did, use Card.com or Current.com or something like that. Do not use chime they are scammers that only care about taking your money and selling tons of wolf tickets.
I have had no problems with my chime. I have had it a year and I love mine! I have a checking, savings and credit builder! I can transfer money instantly, as many times as I want! This is by far my favorite banking experience. I get all deposits early and have never had any issues. I was the first person I know to get the stimulus checks! Both times! Chime is legit, the sh.. ;-D if you have direct deposit, you have the option to enroll in their "SpotMe" program. It will cover up to $100, and then you pay it back. I never qualified for more than $20, but even that came in handy MANY times in the past year. I would highly recommend giving them a try. I'm actually surprised that Chime's rating is so low on here. ??
Chime closed my account without prior notice b/c they said I made to many transactions within a period of time. My child's child support was deposited into the account the day the account was closed.
When Chime closes your account they make it so you can not speak to a live person. A recording comes on and tells you to email customer service. When I did they sent me generic a e- mail. My money was Never returned!
I also informed Bancorp Bank however, they were not helpful either. Stay away from Chime! I wish I could give them 0 stars.
So I've been using chime for over 6 months now. I keep seeing money that I know I havent spent disappear. I try to talk to customer service that's a joke. They cant understand English at all. Well I have brought it to their attention my name needs to be change because I was divorce. I've sent my driver's license, my social security card all with my legal name. They refuse to change my name an now the refused my stimulus check because it had my legal name I carry now. Now my tax return is going too the account an they said they would refuse it too that they can only use my legal name. I have sent them all my identifications to show my current legal name. They refuse too change it. So now I will be screw on my tax return too. I'm leaving this bank an never looking back. Not to mention they say they have 38,000 atm for you too use that dont charge that is a lie. So everytime you use a atm your going to pay 5.00 to 6.00 in fees if you use your chime card.
Chime needs to be sued for poor faith practices. They offer easily hacked services and our money is not safe. Hundreds have had their money stolen using chime. They cannot as an FDIC organization, continually lose people's money and close accounts without being investigated. I want to see a claims report for how many people in this year have filed fraud claims!!!
Violations of the FDIC policies...tons. SUE!!!!!
These people are the biggest ripoff there is in banking. The froze my account because they wanted me to verify where I was getting my funds from. I sent the the letter from the unemployment agency and that still wast good enough. They asked for my ID, front and back, Social security card, a picture of me holding my identification card and my 1099 document. Then they asked for a utility bill which I don't have because I am staying with family. they tell me they want a check stub and a utility bill, and I informed them that I sent you my 1099 and I don't have a utility bill in my name. I tried to call them and received a message that they closed the account and that I would have to send an email if I wanted to speak with someone. I repeat DO NOT HAVE YOUR MONEY SENT TO THESE PEOPLE. I wish I had saw these reviews before having my unemployment money sent to these assholes. Do you know how many people money they have kept? This company is making out like a fat rat, and it seems that there is nothing you can do about it.
been a customer for only 10 days, did a transfer from my bank to Chime and it took a week to get the money credited even though it took them 2 days to take money out. had my unemployment going there, normally i get the money in 2 days, been 4 days and nothing yet. They claim u get the money faster, but its a lie. will withdraw my money and run close Chime forever.
This has been by far the worse banking experience I’ve had!!! Chime and The Bancorp Bank is a total rip off!! They have over 10,000 of mines that they are not wanting to let go of! Yea that much money because I received Pandemic Unemployment payment through them! As if it isn’t hard enough out here with CoVid and school closings!!! I’ve never heard of a bank so invested in you business that they actually hold your money for no apparent reason I’ve sent them all information to verify myself and my money which I shouldn’t have had to do in the first place! And I’m still fighting to get my money back I would not recommend them to my worse enemy!!
I happened upon this site while conducting research on pending charges/hold policies for Chime. I was very surprised to see all the negative reviews. I have used a number of bank services such as Chime, including American Express Serve for 5 years (which I have switched from in favor of Chime). This, by far, has been the best. Is it perfect? No. But as one reviewer stated, be aware of what you signed up for. I have had one security issue of an unauthorized charge and it was handled smoothly, with little effort on my part, and I had my money back within 3 business days. Just that simple. I never have problems with my paychecks being deposited. I never have problems depositing cash (It'd be nice to not have to pay that fee). The handful of times I have had to contact customer service, it has been positive. I really love the extras that they offer me, and having the credit builder card has been awesome.
To all those who have left reviews about theft, and in agreement with a couple of other reviewers, you have to stay on top of your online activities, not just Chime. I also turn my "allow transactions" off until I'm read to use my card, allow it process, then turn it back off for safety's sake.
My negative experiences have been scant to none and things that are full disclosure to people who are signing up for an account (7 days to release/credit funds that have been placed "on hold" but such was the case with Amex Serve too). All in all, until I decide to go back to traditional brick and mortar banks (I do not see that happening any time soon), this is where I will stay. I love the amount of control I have over my own money with Chime.
So i thought they were cool until i wanted my money back for a purchase i made almost a month ago. Not only has Chime sided with the merchant but did not give me provisional credit when that was my last $66.05 until i get paid next Thursday. They are of no help and no use. Oh and if you are stupid enough to think they got your back, they really dont!
Dont get me started on their "customer service department"
THEY ARE ABSOLUTELY HORRIBLE!
I've been using Chime for about 4 years now and haven't had any major issues with them. I love that you can instantly receive and send money from/to friends. I also really enjoy not having to deal with a brick and mortar bank. The only thing I would say out of constructive criticism is that I wish they didn't outsource their customer service. The few times I've had to call in (to replace my card or discuss a dispute claim), the customer service agents usually don't know much about Chime or their job, and I often have a hard enough time knowing what someone is saying on the phone even without the speaker being new to English. Overall, a pretty good service, they've helped me get my money back in the event of Forever 21 trying to scam me out of a refund they promised.
Chime will double charge you! I started keeping screen shots of every notification of every transaction. When I caught them,which was an hour and fifteen minutes of over seas transfers to another individual trying to beat me out of my money with question after question on the phone. They were literally making huffing grunting noises before saying I need you to speak to my supervisor. They still stole my money! They put the money back in my account for 136.63 than told the place I charged to I did not have the funds available but still on the original date of charge took the money from my chime account and deducted from my balance at the time. If I give you four stones to hold for me and tell you to pay Bob two stones and you give Bob two stones and take four from me. You than take two stones back from Bob and give them back to me I am still missing two stones!
Chime is stealing money and getting away with it!!! Chime stole $60 dollars from my account. I had $200 on my account and then I withdrew $160 from the ATM. After I got the $160 I moved the remainder to my Credit Builder which was $27 dollars because of the $160 I also had $3.00 atm fee. So, after the $25 was on my account I went to Walmart to load $140 on to my card and immediately moved the $140 to credit builder which made the balance $160. I spent $83 dollars at Walmart which should have made my balance $77 dollars but instead, it was $16.80 and I was like WTF!!!! So I called Chime for weeks asking about my money and showing them clearly where the money was missing and they agreed on the phone that I was right, but finally after a week of complaining, they emailed my back saying....that is was a glitch in their system!!!! Thats a DAMN LIE!!! My account was never below Zero EVER!!!!! LYING POS!!!!! Here's what they said below!!!
During your account review, I noticed that the balance dropped below $0.0 due to a glitch in our system. This glitch allowed you to make purchases when no money was available on the card (like the SpotMe). However, please note that the SpotMe feature is not currently compatible with the Credit Builder. Before the $140.0 transfer you made to your Credit account, your balance was $-43.57. To corroborate this information, here is the internal record of your account with the transactions that were made when no funds were available to spend in your Credit account:
I recieved a notifaction on my phone about my info being changed I immediately contacted chime and asked why? They didn't know ,so I requested that I wanted to Cease All transactions on my account ,that my email and chime account had been compromised .They we responded ok we can do that.The person that stole my money changed my email address 17 times in 3 days.I had 5,342$ in my account in 3 days I had negative 9$ 2 days later my account closed.And refused to refund my money.
Don't bank with CHIME. I had direct deposit from a Fortune 50 acct deposited weekly and when I wrote a bad review, suddenly, my Bonus and regular direct deposit DID NOT get deposited. I had to call my corporate office who verified that there were no rejections on the routing and acct numbers and the money should be in the account. Chime said it had nothing pending. How? The acct was working fine for 5 straight weeks and suddenly NOTHING. That's only 1 issue. I would NEVER recommend their services. CHIME is GARBAGE!!
When she start building up money and time you need to be proactive with your chime account for security reasons. For one thing I turn all transactions off unless I'm using it then I go into the app and turn it on make the transaction once it goes through immediately then I turn all transactions off again within the app. I also update my password every week the two weeks. I now have the time credit card and so I'm able to pay particular bills and do certain things with my Visa debit card but then I move a great portion of money to my credit card that I don't use except for rare occasions that I need to use a credit card like car rentals and such... You have to be control of your security and your chime account and be on top of it and don't assume things or yes you can have your money stolen...
I don’t know if this bad comments for real or just like to destroy,
I’m ok with it though there some cons. No one is perfect when it comes to good or bad..??
At first everything is great!! Then they process mobile deposits slower and slower , even checks from the IRS. I’m so over Chime!!!!There is always a standard answer and your question never is resolved . I’m going somewhere else !!!!
No one who chooses Chime as their bank has their life together. Let's be honest here. We all chose Chime for multiple reasons; all of which includes the zero fees.
If THAT was the sole reason why you picked it then everything you are complaining about is on you. Yes. The costumer service is pretty awful. I mean, it's not the worst.... But not that much better. Yes. The limit on how much cash you can withdrawal is ridiculous. Over the summer I watched a friend of mine go into tears while trying to get out the money needed to buy a car within 48 hours before it was gone.
But we all knew what we signed up for. I have no problems with forgoing the perks of normal banking. And when I needed Chime the most they delivered. I fell pray to phishing a few weeks back that wiped my account. Going into contacting Chime, I was fully prepared to having to suck that one up as a stupid mistake. Privacy with Chime is pretty much only as good as YOU make it, and I got really lazy about that. Chime came through for without really any issues. It took a total of 10 days. I have another friend that went through a stolen card incident with a "legit" bank before my situation occurred and that person is still in the waiting process.
When I needed Chime the most, Chime was there for me. If you are that worried about if Chime is as good as mainstream banking service then I'd suggest just go with the big bank. I rely on Chime for my needs and they deliver. That's all I need. That metal Chime Credit Building card sure is a nice touch, though. I wanted it for the sturdiness, but the amount of compliments I get is really refreshing.
DO NOT OPEN A BANK ACCOUNT WITH CHIME FIND ANOTHER LOCAL BANK
THEY ARE SCAMMERS
THEY ARE FRAUD
THEY Are STEALING EVERYONES MONEY
DO NOT USE CHIME
My bank account was hacked a few weeks ago, they changed my number, and transferred $2450 out of my account. I spent over four hours on the phone being transferred from person to person, all of which barely spoke English, and was hung up on once. I got some of my money back, but not all of it, so I submitted another claim. They sent me an email last night saying my account was being closed, and didn’t give me a chance to transfer my money out. Nobody will speak to me on the phone now because I don’t have an account, and all they reply with when I write is that I will be sent a check with what my balance was within 30 days.
I’m a single mom with a diabetic son, and bills to pay.. and now have no access to my money. I’ve been trying to figure out how to get my sons medications all day. They have the worst customer service I have ever seen.
Someone changed my transfer account number and Chime refused to investigate never again the worst customer service i think its time for a 2nd class action lawsuit
Chime has had my paycheck for a week now and not issued it. They lied to me on the phone telling me employer hadn't sent it. But I had proof in my hand that they did. I have even talked to my employee in person to verify. Yes my direct deposit was sent to my chime account. Then the guy says he needed to get his supervisor. Then told me that yes they see it the dd on the 8th and told me that it was from ford which is where I work. Told me that I should see it within a few hours it was being processed. That was Tuesday. Its Thursday. And still no check. Now tomorrow will be a 2nd check owed to me. I'm beyond livid.
Beware!!!! I was paid today from work like always but after paying some bills and transferring to my credit builder account I logged on to see all my money was Gone! Someone by the name Chevis Pitts logged into my account transferred all my money back to my spending account then via pay friends sent it all to themselves it took my hours to get the dispute and information over to chime whom were not helpful and said it takes 45 days to complete and I may or may not get my money back! WARNING SIGNS! If you noticed that you’ve been logged out of your account or you go to sign in and have to type in your info again that means someone else has been logging in your account! I reported to the FBI & FTC if this has happened to you please report it as well so all these people can go to prison.
Chime Bank completely ignores their customers and provides ZERO ability to speak with a real person even when money has been stolen from their account. I went to make a purchase Saturday morning and it was declined. I logged into my bank account to find that somebody had hacked into my Chime account, transferred all of my money from my Credit Builder account and Savings account into my Spending Account, and then used the Pay Friends feature to transfer that entire balance out of my bank account, leaving me with NOTHING. I proceeded to call Chime Bank and followed all of the prompts to get to a person, at which point I was told that there as an extended hold time due to call volume and to use the app and the call was disconnected. How is it possible to have a hold time if there isn't even an option to speak to someone? Of course, I went onto the app and reached out and submitted a request.
The irony in the fact that their chatbot tell you "I'm here you you 24/7" and then logs and completely ignores your request is not lost. That is just insulting. That money has now been missing from my account for 58 hours with ABSOLUTELY ZERO CONTACT FROM CHIME. There is no ability within the app to disable the Transfer to Friends feature, which I find ridiculous, especially in light of the fact that there are SO MANY COMPLAINTS online that this actually happens quite often to Chime Bank customers over and over through the exact same method. I've never used that feature before and have no need or desire to and I definitely think that there should be the ability to disable it and also a multiple authentication process required when transferring money out of the app to another person.
Even if someone had hacked my account, if there had been a second authentication required, it could have prevented them from being able to complete that transaction. I NEED MY MONEY BACK ASAP. Chime Bank needs to have human beings available for customers to speak with in cases of fraud at ALL TIMES. No person should have to wait going on 3 days to even get a response. I've got 4 kids to take care of and I'm a single parent, so getting this money back is of the utmost importance.
These clowns are really kicking people when they are down. I am working on getting enough people to qualify for a class action against them and there practices. We need to hold them responsible and the only way to do that is go at them as a force! Seriously though i have a ready been in contact with my state senator as well as financial groups involved in investigating and prosecuting companys that feel they will get away with this. There are hundreds of thousands of people still awaiting payroll deposits from last week, disability, ssi and stimulus. They are holding these funds so they can profit off the interest accrued from the federal reserve. Then they are slandering the companys we work for saying its the companys fault not theres. Well Chime, anyone with common sense knows that is not the case. In my decades of getting direct deposits, i have never experienced this so called problem your blaming on my company of 13 years. Also forward any email or communications Chime sends you stating this is your companys fault and not theres. I talked to the legal team at my company yesterday and they are working on what to do legally. The more of this that happens the easier it will be to pursue this and get Chime front and center of banking regulators. I will update info once i have everything setup for the class action lawsuit. Lets pay these thiefs back for thinking this is ok.
UPDATE 03/08/2021: i opened a new bank account with a real bank and have had ZERO ISSUES like I did with Chime. They always blamed my company for my week delayed deposits! 13 years without delayed deposits and then all of a sudden 2 deposits took over a week to get. Anyways. Get as far away from them as you can and you will experience the downfalls of dealing with shady , scam bank. At one point it was a great bank. Then they got to big for there britches. Only a matter of time before they go out of business. I still think a class action lawsuit is needed. Id like to put them in the position they put me in! Good luck everyone and get a real bank! I forgot how nice it was to have issues handled promptly and having actual people to talk to on the phone and in person. Not to mention i got a fat promo! $600 for opening my account after $5,000 worth of deposits.
So apparently this is a practice that they do because I just read a bunch of other reviews that say the same thing but today I found out that they have close my accounts all three of them and they tell me that I might only potentially get my money back if I tell them with proof what was in it of course my Accounts were paper list when I told him I need to speak to somebody else who can actually tell me they told me there was no way that they could tell me why they close my account and then they refuse to answer me about speaking to someone else I have been raped for my money and now I don’t even know what to do and they don’t they don’t even care
They close your account
And never send you your money its been since Nov 23 and have received my money they play to many games
This bank sucks
My account was hacked on 01/02/2020 someone got into my account and transferred all my savings into my checkings account then used the pay friend feature to sent themselves my entire disability check i had just received $1350.00 . I spent 7 hours on the phone trying to speak to someone when they finally answered they said it doesn’t look like an unauthorized transaction so there refusing to give me my money back. This was my rent money to keep a roof over my 4 kids and I . I filed a police report contacted the FBI and my attorney general office. Legal action will be taken
Here I am a week later and my money was not transferred from my bank to my chime card. Chime withdrew the money within seconds but has held the money for a week stating it will be available tomorrow, 8 days later. This is Corporate greed at its finest, they draw interest off your money so they hold on to it as long as legally possible. Notice they don’t hold money from one chime card to another but will from a bank. Why transfer funds, because you need funds immediately usually....hold my money so they can make their millions. That money was for baby formula for someone who needed it. I was also told this is the # complaint of Chime users, it will not change because of their greed so DO NOT DO IT. I can’t break chime but I can atleast warn others.
Use this Bank online bank at your own risk but I tell you right now you will be greatly and I mean greatly disappointed. Let me give you an example of some of the shenanigans that they do. First of all they claim that they will pay you your paycheck or you get paid two days early that is a lie. you don't get paid 2 days early what they do is they deposit your paycheck that was received earlier that day and they don't put it in until minutes before midnight so they can technically say you get it two days early. Number two one of the bigger scams that chime is running now is taking advantage of people who get paid on say a Friday and there's a bank holiday on Monday they will literally hold your money put a hold on your direct deposit until the following Tuesday so you have to literally wait almost 5 days to get paid when you should have gotten paid that Friday. I also noticed that every single person I know who has time they all get there paycheck direct deposited around the same time which is minutes before midnight so something fishy is going on here and I'm going to get to the bottom of it I already found the complaint with the New York State banking department and I'm going to file a bigger complaint with the Federal trade commission there needs to be a class action lawsuit for the joker's that's why I say you we need a surge in general's warning on the back of the time card because when you use it you will be severely disappointed it creates a great deal of stress and depression.
DO NOT USE- I only out one star otherwise I couldn't leave a review. Don't waste your time or money with this app. It is too easy for someone to get into your account and they DO NOT investiagte and you will be relyable for the money taken.
My roommate hacked my account while i was in the hospital away from my phone. 5,000 was taken from my account that has not been returned. They did not see any red flags when 100s of dollars was withdrawn from my account daily for 3 weeks. This is not normal behavior from me. I have spent hours on the phone and been transferred multiple times and still have not gotten any money back. No one will help me. I can’t pay my mortgage. Chime has ruined my life.
So chime got me for 7589. I started investagation myself well the despute was for 5000 they emailed me 3 weeks later saying we are canceling ny d
5000 dollar dispute i emailed back i did no such thing. They emailed said they are reopenkng my case do to erra on them ok they give me back 2800 then they took it back sent ne email saying sorry erra on there part once agail well when they stole my monet for the second time welm that made my Account say negative 2800 i was never negative anythkng so now they admitted to everything then week goes vy nothing call they sit me on hold 4 hrs eatcch time to switch me back and fourth i need a number to talk to. Someonenin mr kings office or we file suit i got all the data supporti g my claim