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I received an email that my account was opened, then when I tried to access the account. I was given the run around and the customer was very nasty and rude. I felt like I was being interrogated. They ended up closing my account, they said it was a red flag. I think they are prejudice and was very discriminatory against me. I will be filing a more detailed report with the BBB. Don’t bank with them at all. They are horrible.
I opened a chk saving account, and i now learned all the loopholes
1. Their online chat - bad... never opened
2. the 8 month CD - dont have a chance online
3. the IRA CD - will never have a chance - they say visit the bank? how do i get there if i live far away!
4. They doing everything by MAIL? For real, at this current year of 2024 when everything else is electronic! Why bother answering the phone calls then!
On January 5, 2024, I opened a checking, a savings, and a CD account. An hour later, my phone nearly exploded with alerts that my credit score had dropped 4 points due to a serious inquiry. It turns out that FPCU penalized me for investing my money with them. I indicated several times that I'm extremely disappointed, and a person promised over the phone that they would restore my credit score within 5-10 business days. Today, the evening of February 9th, I still see my reduced credit score. It doesn't appear on my profile, "your credit score is not available", but I check with any other bank, it shows the reduced number and that FPCU serious inquired on my credit rating, because of them, my credit rating decreased. DO NOT INVEST at FPCU because they will punish you as they punished me. SHAME ON YOU FPCU!!!!
Complete trash. I was quoted 1 rate over the phone, then sent paperwork for a rate almost 3 times more. The honored their mistake, fast forward 8 years and I move out of state and register the car out of state. 2 years go by and i pay off the vehicle. They send my title to the wrong state and now the DMV for a state the car has not been registered in for almost 4 years wont release my pink slip. This is also AFTER MY ADDRESS WAS UPDATED WITH FINANCIAL PARTNERS FOR YEARS. they still sent this to the wrong address and wrong state DMV. Told me oops. DONT BANK HERE
they will lock your account, tell you it doesn't exist, and put you on hold to hang up on you after wasting 20 minutes. multiple times.