Financial Partners Credit Union

Overview / Commentary
7800 Imperial Hwy
Downey, CA 90242-3457

Financial Partners Credit Union is headquartered in Downey and is the 36th largest credit union in the state of California. It is also the 215th largest credit union in the nation. It was established in 1937 and as of September of 2020, it had grown to 262 employees and 84,829 members at 12 locations. Financial Partners Credit Union has an A health rating.

Field of Membership Restrictions

Membership in Financial Partners Credit Union is open to anyone through membership in the American Consumer Council, regardless of residency or employment status. Individuals who live, work, attend school, or worship in the California counties of San Diego, Orange, or Los Angeles counties, or the California cities of Alameda or South San Francisco also qualify for membership. Eligibility also extends to members of AARP, as well as employees/retirees/members of nearly 700 Select Employees Groups, including Boeing Aircraft and Missiles Division and Rockwell International. (A full list of SEGs can be found on the credit union's website.)
See current membership details

Reviews (8)

Great Customer Service

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I’ve been banking with FInancial Partners for several years after it acquired my local credit union in GA. I’ve had nothing but good things to say about them. Ease with signing up/paying auto and personal loans, transferring funds from external accounts, savings accounts and a credit card. Their new online app is also easy to navigate. Despite not having a competitive APR on their savings, they do have good rates on their CDs. Overall we decided to bank with them based on these factors and their exceptional over-the-phone customer service.

Westminster, CA Branch-Opened 5 Year CD Today

Posted by: |

Today opened a 5 year jumbo CD (base rate of 2.323%, APY of 2.35%) with my aunt. The rate is very good for the California market. Were able to do a Living Trust vesting and able to use POA for absent uncle (invalid at home) so the signature sheet could be finalized. Required to also open a share account with a balance of $25.

Able to obtain a monthly interest check by mail. Early withdrawal penalty on this CD was modest 180 days of interest.

Asked about Living Trust with two Trustees, if 1 dies, the remaining Trustee can close account early with no penalty.

This Westminster branch recently moved within a large shopping center to smaller quarters, Was told rent went up like 60% on old space. The space is functional and lobby had bar seats at high tables. Since my aunt was older, were able to go to a private office to open the account.

Representative who helped us was Sergio, who pulled out all the stops to get us in and out in about 30 minutes, with careful attention to account details. Good treatment with respect for older customer was appreciated. Will consider further CD business with this CU!

Positive Experience

Posted by: |

Opened the 5yr special cd, very easy process. Staff was very helpful. Need to reside in the Los Angeles area.

Fee: IRA Accounts (Outgoing Transfer) - $25

Yep, a fee for moving your IRA money out.

Not The Best Place For Your Main Bank

Posted by: |

Not the best place to bank for your main financial institution. In person at the branch, there are no longer any live tellers for any regular transactions (cash a check, deposit a check, get cash, etc). There are employees to help you with paperwork, open a loan, etc., but NOT for any transactions that require cash (ie, regular banking transactions). For those, you must now walk up to the special ATM with a TV screen, and interact with a person, whose face pops up on the screen, to do any such transactions (ie, you insert your check, wait for your cash back).

This is pretty bad for a number of reasons: (1) the long wait. At the local branch there is only one of these machines -- and each time someone steps up to it, they have to wait, and are put into queue, because people from other branches also need customer service, and you have to wait until someone at the head office is free to help you out. So if you're the only one waiting, you might have to wait 2-3 minutes. If there are other people waiting, be prepared to wait for a long time. (2) Since it's through a machine and video chat, and not with a live person, they're limited by how they can help you. If you want your change in $10 bills, forget it. Their machine will only dispense $20s and $5s. Trying to save on a few dollars by outsourcing ALL teller functions to the head office by way of video chat and an in-branch machine is a lousy way to bank.

As well, when I opened a CD there a few years ago (it's since matured, and I no longer bank here), they wouldn't accept a check made out to me using the commonly-accepted form of my name (ie, "Tom" instead of "Thomas") -- even though my drivers license and passport and other official forms of ID had my signature with that commonly-accepted form of my name. No other institution in my 40+ years ever gave me this hassle about this. These guys did.

There may be worse places to bank than here (ie, Wells Fargo, Bank of America etc) but there are certainly also much BETTER places to bank than here. If all you're doing is opening up a CD (sometimes they have decent CD rates), it should be okay (if they don't hassle you by refusing to accept a check made out to, for instance, "Tom Smith" and will only accept it to "Thomas Smith", even if you sign your valid government IDs as Tom Smith) and other little things. So again, for certain products here and there, they're okay, but it's not a great place to be your main financial institution.

Find Another Credit Union

Since FP toook over my local credit union here in San Bernadino,Cali, there has been nothing but problems.
* Personal Human Interaction- Gone
* Because I had two different loan accounts, FP took my payment among themselves to put in my other acct without my knowledge. My acct number was on the paperwork. This happened more than once.
* Had to call FP and have my acct audited, bc my pymt history was not adding up. ( That's bc of putting my money in other acct)
* Sent my statements to an old address for well over a year, even though they were updated. Talked to agent Michelle and she did not return my calls regarding an update on my acct.
* Director emailed me to confiscate my car, bc I was 3 months behind. Not true. FP put my car note in another acct. They had to rectify this problem AGAIN.
* I definitely will find another CU. It looks like Navy Federal for me.

Total Amateur Hour. Awful Waste Of Time

I live outside of CA
Called spoke to rep
Advised that AARP membership was sufficient to join
Filled out app
Got error message after inserting all my data
Spoke with different rep
Now told that I was given bad information
Must work or live in their trade area
Total amateurs

Terrible Credit Union

Posted by: |

Financial Partners Credit Union is a terrible and unsafe credit union. The customer service is terrible and your money will not be safe. There are good choices of credit unions and banks but Financial Partners Credit Union is not a good choice. Beware of FPCU!?


Health Grade Components

NCUA #68457
Year Chartered1937
Primary Regulator
Profit Margin
Return on Assets - YTD0.73%
Return on Equity - YTD8.5%
Annual Interest Income$38.4MM
Assets and Liabilities
AssetsQ3 2020vs Q3 2019$1.73B$1.49B
LoansQ3 2020vs Q3 2019$1.08B$1.18B
DepositsQ3 2020vs Q3 2019$1.45B$1.21B
Equity CapitalQ3 2020vs Q3 2019$145.2MM$135.4MM
Loan Loss AllowanceQ3 2020vs Q3 2019$4.7MM$4.3MM
Unbacked Noncurrent LoansQ3 2020vs Q3 2019$3.4MM$3.9MM
Real Estate OwnedQ3 2020vs Q3 2019$0$0
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Financial Partners Credit Union Savings Account Rates

0.10%$100-Regular Savings
0.10%--Christmas Club
0.10%--Add-on IRA Savings

Financial Partners Credit Union Money Market Rates

0.20%*$250k*-Premier Money Market
OTHER TIERS: 0.05% Up to $5k | 0.10% $5k - $50k | 0.15% $50k - $250k
0.15%*$50k*-Money Market Checking
OTHER TIERS: 0.05% Up to $5k | 0.10% $5k - $50k

Financial Partners Credit Union CD Rates

1.30%$100k-60 Month Jumbo CD
1.15%$1k-60 Month CD
0.95%$100k-48 to 59 Month Jumbo CD
0.85%$100k-36 to 47 Month Jumbo CD
0.80%$1k-48 to 59 Month CD
0.75%$100k-24 to 35 Month Jumbo CD
0.70%$1k-36 to 47 Month CD
0.65%$100k-12 to 23 Month Jumbo CD
0.60%$1k-24 to 35 Month CD
0.50%$1k-12 to 23 Month CD
0.45%$100k-6 to 11 Month Jumbo CD
0.40%$100k-3 to 5 Month Jumbo CD
0.30%$1k-6 to 11 Month CD
0.25%$1k-3 to 5 Month CD

Financial Partners Credit Union IRA Rates

1.30%$100k-60 Month Jumbo IRA
1.15%$1k-60 Month IRA
0.95%$100k-48 to 59 Month Jumbo IRA
0.85%$100k-36 to 47 Month Jumbo IRA
0.80%$1k-48 to 59 Month IRA
0.75%$100k-24 to 35 Month Jumbo IRA
0.70%$1k-36 to 47 Month IRA
0.65%$100k-12 to 23 Month Jumbo IRA
0.60%$1k-24 to 35 Month IRA
0.50%$1k-12 to 23 Month IRA
0.45%$100k-6 to 11 Month Jumbo IRA
0.30%$1k-6 to 11 Month IRA
0.25%$1k-3 to 5 Month IRA


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