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You can't get product rates beyond their specials on the rates. I wanted to verify a rate on this site and check other CD rates and when I reached out, they said they don't put them on the website and you have to visit a branch. There are no branches in my state so I am out of luck. It is really bad practice to not post rates and make people visit a branch in this digital age is backwards.
I had a 5 month CD mature recently. It is now going on two weeks and they are just processing my close account request and indicating that I will receive a check in another two to three weeks. What bank in today's technology environment does not allow ACH transfers out. Sheesh they allowed an ACH transfer in. I don't have this issue with other banks where I have CDs. I would forgo a half basis point of interest before I would do business with this bank again
Oh my goodness, it seems unbelievable but I just got my deposit back with the help of Rose, she is very reliable. At first I thought it was not possible and that it was a scam, but to my world I got my money back in less than 72 hours. Am so happy, Contact::
WHATSAPP:: +1 _(_9_2_0_)_ _7_1_4_ _7_7_7_6
EMAIL:: r o s e h o o v e r 9 0 @ g m a i l . c o m
Account Type MBD High Yield Savings
Actual Interest Rate 5.220% In AUGUST 2024
They have an online business arm called mybankingdorect which has been advertising the highest rate CDs. I got two of them. Now that they have mature Flagstar is trying to make it impossible for me to get my matured funds back. They keep making me reply to an identical email over and over but no funds ever got released to me. I’m on the phone with some flunkee who tries to make it that I’m inquiring about my money for the first time. It is obvious they roll your CD then hit you with an early withdrawal penalty. It does no good yelling and talking down these grownups the industry exploits. I had to appeal to third parties to get my money.
Yeah customer service is decent at my specific branch but I really question the security of our funds with that bank. Someone from Instanbul, Turkey (I live in the USA) tried to take money from my account and I reported it as fraud. So they send me a brand new card and all is well until not even two months later and the EXACT SAME transaction tried to go through but luckily I had my card turned off in the app. Why is it I got two different cards and the exact same person has my information both times?!? Someone in that branch is giving out very sensitive information and I will not be having it. I am closing my account permanently tomorrow!!! DO NOT GO THROUGH FLAGSTAR UNLESS YOU WANT CONSTANT FRAUDULENT CHARGES!!
NYCB's and Flagstar's Bank's big exposure to the ailing commercial real estate (CRE) sector made this merger a match made in hell. The cycle for commercial real estate losses is just beginning as loans come due this year and next, which will probably cause more problems for lenders. The FDIC had already privately vetoed the transaction over concerns about the banks' lending practices. It was the OCC who approved the deal even though it was in the middle of an examination into potential discriminatory lending at Flagstar. NYCB’s stock was down 6.6% today. The stock ended the week with a loss of 3.7% over the past seven days. It’s lost 18% in the past month and is down about 67% so far in 2024. New York Community Bank said yesterday that it lost 7% of its deposits in the turbulent month before announcing a $1 billion-plus capital injection from investors led by former Treasury Secretary Steven Mnuchin's Liberty Strategic Capital. The bank had $77.2 billion in deposits as of March 5, NYCB said in an investor presentation tied to the capital raise, down from $83 billion it had as of Feb. 5. NYCB also said it's slashing its quarterly dividend for the second time this year, to 1 cent per share from 5 cents, an 80% drop. On February 6, 2024, Moody's Investors Service cut the bank's credit ratings to junk. The Bank has been using stall tactics to avoid honoring external funds transfer transactions. Do NOT exceed FDIC insurance limits in deposits in this bank. After all, it is the Bank itself that says that it found "material weakness in the Company's internal controls related to internal loan review, resulting from ineffective oversight, risk assessment and monitoring activities." That should make everyone nervous.
I can't seem to connect with a customer service agent to save my life. I contacted them 3 separate times and was disconnected 3 times. After trying their online chat, that was the only way to connect with them. There is no information on rates on their website either. I just switched due to their great HYSA rate but I don't think it's worth the lack of customer service they provide.
This bank is very bad at online systems. I have had to call customer service numerous times because the software is poorly written and account management doesn't work. Today I finally decided to give up on banking with them and tried to transfer my checking account balance. The system broke and I have to wait up to 48 hours to get my money. If you read this post, don't do it... do not go to this bank - you will regret it, just like me.
There loan process was so tedious - coming back asking for more and more paperwork, I almost nixed the HELOC I was requesting... such a dumb mistake - all the signs were there that the bank would jerk me around, and the did. They jacked up they jacked up the interest rate - so I called to close it and they charged all kinds of fees.
Buyer beware, they probably make all there money on fees and not actually being a real bank lending money and getting repayment.
We have been trying to refinance for months and we kept getting conflicting information about what FG needed from us to process our application - we went through the whole thing twice. I posted a BBB complaint and got a number to call which was just a generic CS number, and no one ever called us back. Now they denied our refinance application and send a debt collector to our door on a Saturday - we're refinancing with someone else, and
we've been on the mortgage deferral program, so we owe them nothing.
Deceitful management at FlagStar Bank, horrendous customer support and they don't even know how to keep a ledger balanced. Avoid this bank at all costs or you will regret it.
When they purchased my mortgage the paperwork was screwed up (which they admitted to me in writing as being their fault) and they ended up sending me to collections despite the fact that I have paid in full each month, and have provided the receipts to prove it. Not only that, for one of the payments they double charged me and they couldn't send the extra money back. Dozens of hours on the phone later, and having to take two full days of leave from work I am no closer to a resolution. When you call these people on they phone they pay excellent lip service to you, and even give a case number, but when you call back they deny ever receiving a call. When they promise to send the case to an internal investigator to get to the bottom of it, they fail to follow through and tell you that no progress has been made. Again they promise to do something about it, and again they sit on their thumbs and ignore the case.
Now I am forced to make extra full payments on my mortgage above what they are owed just to satisfy them and keep a roof over my head while this process trudges on for what will likely be years at the rate they are going. I'm a nurse and work in a nursing home that was hit hard by COVID-19 and the time I have had to spend on this only increases the burden on my my fellow nurses.
I do not believe in coincidences. who knows how many other people they are doing this to? Don't take the chance that it will happen to you too.
November 24th 2020 bank stopped allowing mortgage payment to be made from business accounts. This is a mortgage that was purchased by Flagstar bank. It is listed as a business loan and it shows that my LLC owns the property. It was very short notice and leads me to believe that the bank was probably kicked off of the transfer system due to banking irregularities.
I would not have any funds in this bank due to this issue. I would hate to have the bank close and have to wait until the FDIC payed me.