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| 1 star: | (5) |
I'm so disappointed. I was denied a loan with my bank.I have been banking with for over 15 years.When skip was loan officer I received 4 or more loans.Fsnb was like a family to me.I started with fsnb making 8.40 per hour.now I'm making 25 per hour. I applied for under 2k.an was denied for the 1st time.i am disappointed I was in a rut.dealing with bone cancer.but I still had my checks faithfully coming at fsnb only.
I jumped on this bank because of the 7% interest rate on their savings account. Simple enough to open an account but then when I was looking to transfer money from an external account to my FSNB account, that is nowhere to be found. I chatted with a rep that says they don't have the ability to link external accounts (even though I had to go through a verification process with my external account to fund the FSNB account) and the only way to withdraw the funds was through Cash App, PayPal, or a cashier's check which comes with a $7.50 charge.
This bank is probably ok for people that live near a branch, but if you are looking to get the best rate, don't bother with FSNB.
Their app is archaic, the chats are less than helpful and the fact that they don't have a way to send money to external accounts or transfer in from sources outside of their own ecosphere makes it a big flop.
Don't ever get an account with this bank because ever since I have been with them fro mday one I signed up they have declined e ery transaction because of fraud. No it is not visa or my other visa debit cards would be doing the same thing. It is the bank
I have been stranded before trying to get gas and they decline transaction.
You start depositing checks with their online banking the first field go through with no problems and then they'll start saying they can't get in touch with certain Banks so they put a 7-Day hold on your check which is about 10 regular days cuz it's 7 working days, they will then offer you a chance to pay $15 to get your check to go through in seven regular days, literally holding your check for ransom, then they will start doing it to every check, when you start to ask questions they'll say all you're getting too many checks we're going to report you as a business and you can no longer put checks in our bank, they are complete fraud buyer beware!