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| 1 star: | (6) |
Green state has the worst customer service I've ever seen. I had a insurance claim with gap insurance that green state has done absolutely nothing about to get it settled other than hound me to keep paying them. They have ruined my credit overnight. Wouldn't recommend them for anything!!!
They set me up for late payments for over a year and told me it was my fault because I didn’t call sooner when I had no knowledge of it. I have auto payments set up so I wouldn’t get late fees! They only refunded the last 3 months. Ridiculous. I would give 0 stars if I could.
Well I paid off the loan on my manufactured home in full on May 9th of this year, and received a letter of payoff in the process. Two weeks later, I had made plans to sell the home back to the park its located in. The park asked me if i had received the title yet. I had not, so I reached out to Greenstate to inquire about it. They informed me that I owed them money still, after an hour long phone call they admitted that they were at fault and my account was in fact closed. They provided me with a second letter of payoff and said they would mail the title that day. This meant that I would be on the hook for another month of lot rent for the trailer and maintenance fees, so in short Greenstate cost me roughly $800 due to their negligence. So if you ever have the misfortune of dealing with Greenstate, keep an eye on all of your paperwork and do you due diligence because they certainly will not. The final cherry on top was when I didn't receive the title for over two weeks.... They sent it to the wrong address. Unbelievable.
Thankfully this bank was kind enough to show me they are run terribly right off the bat! Signed up online, went in to get a card, they promptly cancel that card to issue a different one by mail leaving me stranded 30 miles from home. Hopefully I got my payroll stopped in time so my check does not go into this garbage-tier bank and I can cancel this account. Sadly 0 stars does not seem to be an option.
Had an account here which I used, had an overdraw and an old account, Made ZERO effort to contaqct me, account went into default. How can the Honest Weight Coop still find my address, but a bank, which had my new address and still had a credit card account not be able to locate me? NO EFFORT