| 5 star: | (1) | |
| 4 star: | (3) | |
| 3 star: | (0) | |
| 2 star: | (1) | |
| 1 star: | (4) |
I opened a CD with this bank. Their limit is $50,000.00. If you want to open another you're out of luck. I wasted two hours (FIVE phone calls) with this bank's representatives. Each one gave me a different story. It was maddening and a total waste of time.
I found this credit union to be rather persnickety and, frankly, in some respects manifestly unreasonable. The interest rates are good . . . but they come at a price.
Has taken forever to get a response about opening an account (whereas elsewhere you get a response right away after you apply online). It seems they do not want people's money. Suggest you go elsewhere where your money can be appreciated and you get more attention
I had a problem recently where my bank debit card with the chip was not being read properly when I inserted it into the reader for payment. I called the customer service number and spoke to someone who said I could stop by the local branch office to have it checked, or another one could be ordered. I opted to go into into the office during my lunch our. I had to wait a few minutes before someone coluld help me. They have an odd set up - there is no customer service area. The representatives are in offices that call you in or come out to greet you. A woman called me into her office. She checked my card and indeed it was not working. She ordered a new one for me. Unfortunately, it took about a week to receive.
I opened a checking and a Thrive CD with them a month ago. Although there were some errors made they were corrected after I pointed them out. I found them to be a very friendly Credit Union.