| 5 star: | (3) | |
| 4 star: | (1) | |
| 3 star: | (1) | |
| 2 star: | (0) | |
| 1 star: | (4) |
Financed a vehicle throu IHMVCU.
I caught COVID and was out of work, missed two payments. I was in contact with them the whole time and had arranged to pay more on my monthly loan payment to cover the difference. That was 11/2022.
EVERY PAYMENT after that was made and was paid with extra to cover the difference I owed.
Come 7/6 they showed up to my house to REPO THE CAR! OVER SOMETHING THAT HAD ALREADY BEEN COMMUNICATED! I got it back the next day but my lord.
What a fucking joke. This place sucks balls and will never see another dollar of my money. IDIOTS!
Beware of anything done in the Credit Union. We had a guaranteed direct deposit that they felt they could use wherever they wished and purposely shorted our payment on our truck. By doing this they never told us and we than became short 6 months in a row without being notified. Not a phone call, e-mail. Not anything in any shape or form. We actually found out through checking out Credit Report seeing than they put a delinquent payment on us for 6 months. What they did was completely illegal and poor business practice. The BBB is being report on them and Regulatory Commission also.
I first came to Mississippi Valley Credit Union (MVCU) because of a recommendation from a friend. She had been a member for a long time and she knew I was looking for a new credit union because I dislike traditional banks. I went into the bank and was surprised at the amount of services they offer. The staff is really friendly and they help me make financial decisions which I sometimes have trouble with. I recommend them to anyone in the local area whenever they ask me for advice. I love this bank and I believe we will have a long lasting relationship. I use them mainly for savings accounts and bonds and hopefully they make me a lot of money. I will use this union for a long time to come.
When my credit union was bought out by IHMVCU I was skeptical. I stayed with the new credit union they had several different offers one of them intrigued me (free checking). I have been faithfully with them now for several years. The credit union has a do it yourself change machine once it's done your given a ticket to take to the teller this has been a nice amenity.
Beware of the services you need from this credit union. Good rates the but not most up to date on technology. Still havent updated to taking payments over the phone or online for my auto loan (though they claimed that the technology was coming soon when I got my loan). Service is hit or miss and varies wildly from one branch to another. For most younger professionals that are used to doing most thing remotely definitely steer clear!