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I opened a checking and savings account a few years ago because the interest earned was exceptional for a particular program. A few months after I opened up my account the interest rate dropped to 1/3 of the original amount offered. I still kept the account because it would be a pain to close it. I’ve had to call a few times with questions and it is not easy to get anybody on the phone and get answers. I just called yesterday because I saw a posted interest rate on a savings account and The person I was speaking to had no clue what the interest rate on a savings account was. I was put on hold for quite a while, she came back with an answer which did not make sense to me. The manager was not available, she said the manager would call me back, and I have not received a return call. As far as I am concerned this is terrible customer service. I need to transfer my money
Liberty Savings Bank is not offering this rate: 1.06%
Verified by calling.
Liberty Savings was not transparent this time as they were in the past.
Big Interest Savings pays 0.5% on ALL balances.