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If you’re looking to do business with a credit union, I recommend you do not choose workers credit union. I have had poor customer service interactions with them.
I’ve been a loyal customer with them for about 5 years and I am finding out today they have an online platform - and I found out by accident. I could go on but in a nutshell, they do not value their customers.
I’m looking forward to closing my account with them.
I have a auto loan with workers and i have been paying faithfully. I wish to purchase a newer vehicle, but no one will give me a payoff figure so that i can calculate my payments and see if i can afford to purchase a newer vehicle. I have made several attempts and no one can tell me the reason but they take all my information. very sad i will never do business with these people again.
Excessive and Invasive Documentation Required to Open a DEPOSIT account. No credit sought. Repetition of What is Already Known and Impossible Personal Verification. So much I could not do it, despite having been a regulator of banks/credit unions for 30 years. Have gotten mortgages with less interrogation, they know what to require that people cannot readily find to prevent new memberships.