Workers' Credit Union is headquartered in Fitchburg and is the 4th largest credit union in the state of Massachusetts. It is also the 158th largest credit union in the nation. It was established in 1914 and as of December of 2016, it had grown to 235 employees and 91,197 members at 16 locations. Workers' Credit Union has an A health rating.
Membership in Workers' Credit Union is open to those who live or work in the state of Massachusetts.
See current membership details
I've had a good experience with WCU for several years. Customer service representatives are knowledgeable and if they can't help you directly, they will see that direct you to someone who can help you. They offer competitive interest rates, and their online banking is pretty easy to use. Depositing checks via smartphone is a nice feature, though at times it can be difficult to picture the check just right, but this isn't enough for me to take off a star for web/mobile rating.
I've been a member of this credit union for a little over 10 years. I chose them when I decided to open my first bank account because they didn't have any minimum balance requirements or monthly maintenance charges. The one fee that I did come across was an ATM fee if you used your card at a different bank's ATM more than five times per month. Also, you had to have a savings account set up with a minimum balance for $25.
This bank has an overdraft policy that allows its members to overdraft their checking account for a fee of $30. When my husband lost his job, I found myself using this feature to cover necessary purchases between my bi-weekly paychecks. A short while later, I also lost my full-time position and ended up with only a part-time position. My bank account ended up being over-drafted for more than 30 days and the bank was just going to close my account. Instead, I went into my local branch and spoke to one of the tellers about my options. Even though I was extremely embarrassed about the situation, the woman I spoke with did not make me feel ashamed or stupid for letting this happen. She took the time to explain to me about their Fresh Start program that brings your bank balance back to zero, keeps your bank account open and functioning, and allows you to pay off the amount of money that was negative in small weekly installments. I decided that this program was my best option, and the woman helped me fill out all the paperwork. Before I left the bank that day I was all set up on the program, with one less thing to worry about. This bank cares about its members and will try to do its best to help you out if you need it.
|Return on Assets - YTD||0.88%|
|Return on Equity - YTD||8.17%|
|Annual Interest Income||$56.2MM|
|Assets and Liabilities|
|Assets||Q4 2016vs Q4 2015||$1.50B$1.31B|
|Loans||Q4 2016vs Q4 2015||$1.06B$941.1MM|
|Deposits||Q4 2016vs Q4 2015||$989.6MM$869.7MM|
|Equity Capital||Q4 2016vs Q4 2015||$160.9MM$154.9MM|
|Loan Loss Allowance||Q4 2016vs Q4 2015||$11.4MM$5.7MM|
|Unbacked Noncurrent Loans||Q4 2016vs Q4 2015||$8.5MM$10.0MM|
|Real Estate Owned||Q4 2016vs Q4 2015||$449.00K$489.00K|
Rates for Workers' Credit Union are currently being reviewed.