Workers Credit Union is headquartered in Littleton and is the 4th largest credit union in the state of Massachusetts. It is also the 205th largest credit union in the nation. It was established in 1914 and as of March of 2025, it had grown to 332 employees and 123,247 members at 16 locations. Workers Credit Union has a C+ health rating.
Field of Membership Restrictions
Membership in Workers Credit Union is open to anyone by joining the Financial Fitness Association or through a $5 contribution to United Way of North Central MA (membership fee and $5 contribution will be paid for by Workers Credit Union). Individuals who live, work, worship, or attend school in Lowell or Worcester (Massachusetts) are also eligible to join. Employees/retirees of 12 participating employers also qualify, as do their immediate family and household members.
See current membership details
Workers CU Is Awesome Professional & Attentive!
Workers CU in MA is simply GREAT! They are knowledgeable they value there Customers, they are attentive friendly respectful and over all refreshing in Customer Service every time, they listen and follow up, if they do not know something they will research and get back to you.They offer competitive interest rates also! In particular Mr. James Daisy VP, Relationship Manager & Gicelle Brito is awesome also! I also had the pleasure of speaking with the President of Mr.Petersen and I found him to be TOP NOTCH! Thank you Workers CU! Joel Barry
Rates Have Been Lowered.
.85% comes up on the business MM search over $100k. Rate now .60%
Loan Services
Consistently pay ahead, this bank will not credit forward will take all payment paid and post for that day. Even if you send 2 payments and note you are paying the next. They will tell you that you can pay 90 days ahead, NOT SO!! Go somewhere else!
Go Elsewhere
If you’re looking to do business with a credit union, I recommend you do not choose workers credit union. I have had poor customer service interactions with them.
I’ve been a loyal customer with them for about 5 years and I am finding out today they have an online platform - and I found out by accident. I could go on but in a nutshell, they do not value their customers.
I’m looking forward to closing my account with them.
Terrible Service
I have a auto loan with workers and i have been paying faithfully. I wish to purchase a newer vehicle, but no one will give me a payoff figure so that i can calculate my payments and see if i can afford to purchase a newer vehicle. I have made several attempts and no one can tell me the reason but they take all my information. very sad i will never do business with these people again.
Forget This One
Excessive and Invasive Documentation Required to Open a DEPOSIT account. No credit sought. Repetition of What is Already Known and Impossible Personal Verification. So much I could not do it, despite having been a regulator of banks/credit unions for 30 years. Have gotten mortgages with less interrogation, they know what to require that people cannot readily find to prevent new memberships.
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 24923 |
| Year Chartered | 1914 |
| Employees | 332 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | -0.51% |
| Return on Equity - YTD | -15.26% |
| Annual Interest Income | $28.1MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $2.44B$2.6B |
| Loans | Q1 2025vs Q1 2024 | $1.71B$1.62B |
| Deposits | Q1 2025vs Q1 2024 | $1.85B$1.85B |
| Equity Capital | Q1 2025vs Q1 2024 | $82MM$89MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $22.2MM$24.9MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $27.5MM$36.8MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $0$0 |
