River Region Credit Union is headquartered in Jefferson City and is the 10th largest credit union in the state of Missouri. It is also the 873rd largest credit union in the nation. It was established in 1954 and as of December of 2020, it had grown to 62 employees and 26,290 members at 5 locations. River Region Credit Union has an A health rating.
Field of Membership Restrictions
Membership in River Region Credit Union is open to the following: (1) those who live or work in Boone, Callaway, Cole, Miller, Moniteau, or Osage Counties in Missouri; (2) employees of the Missouri Department of Transportation, Missouri Highway Patrol, Missouri Adjutant General's Office, Missouri Hospital Association and other Select Employer Groups; (3) all employees of the Missouri National Guard.
See current membership details
Great Credit Union
RRCU is the best financial institution around. I am blown away every time I walk into the Columbia Branch by how friendly they are. Matt, Karen and Jon make me feel like a member of their own family. They remember my name, my kids names, and ask about things we talked about several months prior. I have accounts at three other places in town for businesses I run and I never get anywhere near that treatment at those other banks. This is the reason I do my main banking at RRCU. They also have great loan products and their technology is top notch. If you want to be treated like family, go visit the team at the Columbia RRCU Branch.
Great Experience! I Bank With Over 10 Banks And It's One Of My Favorites
I bank with a lot of different banks and RRCU is one of the best for sure. The people are nice and they are way more tech advanced then most other credit unions. The only draw back is I do a decent amount of International transactions and they can't really accept checks from there (it takes about 5 weeks). I bank at US Bank for that though. However, I don't really expect a credit union to be big on International. If most of your business is domestic or Regional it's amazing. Matt..Adam..(bank managers) have made every effort to learn and maintain a high level of customer service.
HORRIBLE CREDIT UNION
I attempted to get a loan through the credit union and was told by the loan consultant that if I got them a loan estimate that they would match the rate. I got them a loan estimate from my bank and when the loan consultant got my final loan estimate paperwork from the bank with the lower interest rate she stated to me that she could not match it and stated to give me a run around. After asking to speak with her supervisor she refused to give me his number, but I was able to get it through calling the main company he started to treat me like I was a liar even tho my credit rating is around 770+ and my wife's is around 790+. He stated that the loan consultant didn't tell me she would match the interest rate and that he could listen to the phone conversation we had. I advised to listen to the conservation and after listening to it he got back on the line with me and started he could see where I thought that she was going to match it because she said she would. This is a very unprofessional business and are obviously liars. The only reason I gave them a 1 star is because I can't give them anything lower.
Data as of Q4 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 64283 |
| Year Chartered | 1954 |
| Employees | 62 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.08% |
| Return on Equity - YTD | 12.02% |
| Annual Interest Income | $11.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2020vs Q4 2019 | $323.5MM$267.5MM |
| Loans | Q4 2020vs Q4 2019 | $252.5MM$212.8MM |
| Deposits | Q4 2020vs Q4 2019 | $289.9MM$237.6MM |
| Equity Capital | Q4 2020vs Q4 2019 | $28.5MM$25.0MM |
| Loan Loss Allowance | Q4 2020vs Q4 2019 | $2.9MM$1.9MM |
| Unbacked Noncurrent Loans | Q4 2020vs Q4 2019 | $1.2MM$1.2MM |
| Real Estate Owned | Q4 2020vs Q4 2019 | $0$0 |