Rivermark Community Credit Union

Overview / Commentary
9125 SW Gemini Dr #100
Beaverton, OR 97008

Rivermark Community Credit Union is headquartered in Beaverton and is the 10th largest credit union in the state of Oregon. It is also the 332nd largest credit union in the nation. It was established in 1951 and as of March of 2022, it had grown to 263 employees and 88,292 members at 12 locations. Rivermark Community Credit Union has an A health rating.

Field of Membership Restrictions

Membership in Rivermark Community Credit Union is open to anyone who lives, works or has immediate family/domestic partners residing in the Oregon counties of Clackamas, Gilliam, Hood River, Marion, Multnomah, Polk, Sherman, Wasco, Washington, Wheeler, and Yamhill.
See current membership details

Reviews (8)

I love this credit union

I've been with Rivermark for a long time. Over 25 years ago I went to them with bad
credit and they helped repair my credit in a way that did not cost me any money.
I've been loyal to them ever since. I love the free checking that pays me interest.
I use them as my primary bank. Also, they have a dollar dog program for kids to save
and they have incentives where kids can earn prizes for saving money. When you go in
the staff is always really friendly and I'm happy that they started having Sat.

Not a bad start for credit unions.

Posted by: |

Everyone told me that I should just try a local credit union to escape the fees from a big banks. They helped me learn a lot about banking - helping me open my first checking and savings account as an adult. I had never had one before, just Paypal. It was a really smooth transition actually. They helped me learn new things too - like how to use mobile deposit. Whilst I didn't have any issues with them in the three years I used them, once I moved to Arkansas and struggled to stay in the black, it was time for me to say goodbye.

Rivermark Hits The Mark

I have been with Rivermark for over 20 years and would highly recommend them and even got my mom to open an account with them. They offer higher than average interest on savings and checking. The checking is free and even offers refunds on atm feels as long as you do ten debit card transactions per month. They also have a great kids program where kids can earn prizes to save money. The mobile banking works and I deposit checks using my iPad. If had one criticism it is that they seem to have a fairly high turnover of employees. It would be nice to see the same people instead of always having a new trainee. However, the employees are super friendly and competent in their work.

Great interest rates and service at Rivermark

Posted by: |

I've had a checking and savings accounts with Rivermark for a couple years now. They were the first credit union I had joined, and I'm glad I made the change from a big bank. The few times I've been in to their physical branches, I've received excellent customer service: every banker has been professional and felt more genuine than the tellers I've interacted with previously at bigger banks. One big perk of Rivermark is that I can take care of nearly anything I would need to online: I even opened my account that way. Their online banking system is easy to use and well laid out. They also have a great mobile app for banking that also runs completely smoothly. Best of all, they offer good interest rates on your money in regular accounts - my rewards checking and savings accounts with them both net me a 1% interest return on my money per year. For comparison, my last accounts with US banks were making a measly .01% per year. Overall, I've had no bad experiences and am consistently impressed by the rewards they offer on the basic accounts which I maintain. Highly recommended if you live in their service area!

Always a good experience

Posted by: |

I went into my local branch about 3 years ago to make a deposit into an account for my landlord at the time.

The people there were all super friendly, the place itself is nice and clean and it just feels like you are in a place that is superior to banks.

Based on my interaction I inquired about banking there. After a few minutes I they had me opening a small savings account so I would qualify as a member then completing the process for checking.

I rarely use these accounts but have NEVER had a single problem with them and have been in the branch on a few occasions... they're always as friendly as day one which is much more then I can say for other places supposedly in their same line of work.

Nice place, easy to recommend.

RiverMark Review

I've been banking with this credit union for 25 years and I have always been pleased with them. When I was young they gave me a secured credit card for free to help build my credit. Now my kids have kid accounts where they are learning to save. I recently started using the mobile deposit where I take a picture of the check with my ipad and everything has gone smoothly. Their customer service is always good and their rewards checking has above average interest rates.

Recently, they expanded their services to all kinds of loans including mortgages. I wished they had done that back when I took out my mortgage because it would have been nice to have the excellent customer service that they offer for the complexity of a mortgage. I did take out a personal loan for 10k and they offered me the best interest rate I could find since they are a nonprofit credit union.

Overall, I'm very happy and would not think of changing banks.

Long term customer and reliable service

Posted by: |

I am loyal to Rivermark. I have been a customer there for nearly 20 years. They have consistently offered competitive products and services and the non profit no fees that you would expect from a credit union. Their free rewards checking offers above the market rates of return. However the real reason that I am loyal is that years ago I applied for a credit card with them even though my credit was bad. Instead of rejecting me outright, they offered a free secured credit card and said that if I made regular payments, they would convert it to a regular credit card. This was the first step in helping me to establish credit that eventually led me to buying my own home. They also have a very fun savings program for my kids.

The Insults And Poor Service Are Only The Start.

Passive aggressive managers, incompetent staff, really long wait times on the phone, 30-45 min is average. I am actually on hold right now! I thought I would take the time to write this review after being on hold for exactly 22 min only to be quickly put on hold again. It has now been 38 minutes and the lady checked in with me once to tell me she was having computer issues?! She seemed to Rush me when she finally became available on the phone with a smart attitude. I am so happy to have made my final transaction with these unprofessional, dishonest Banksters. Honest people Beware!


Health Grade Components

NCUA #65644
Year Chartered1951
Primary Regulator
Profit Margin
Return on Assets - YTD0.5%
Return on Equity - YTD7.14%
Annual Interest Income$8.6MM
Assets and Liabilities
AssetsQ1 2022vs Q1 2021$1.31B$1.21B
LoansQ1 2022vs Q1 2021$629.4MM$546.7MM
DepositsQ1 2022vs Q1 2021$1.19B$1.09B
Equity CapitalQ1 2022vs Q1 2021$90.2MM$109.2MM
Loan Loss AllowanceQ1 2022vs Q1 2021$2.1MM$5.1MM
Unbacked Noncurrent LoansQ1 2022vs Q1 2021$1.2MM$1.1MM
Real Estate OwnedQ1 2022vs Q1 2021$0$0

Rates for Rivermark Community Credit Union are currently being reviewed.



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