Rivermark Community Credit Union is headquartered in Oregon City and is the 4th largest credit union in the state of Oregon. It is also the 145th largest credit union in the nation. It was established in 1951 and as of December of 2024, it had grown to 579 employees and 179,805 members at 19 locations. Rivermark Community Credit Union's CD rates are 2X the national average, and it has an A health rating.
Field of Membership Restrictions
Membership in Rivermark Community Credit Union is open to anyone who lives or works in any county in Washington State or in the Oregon counties of Clackamas, Gilliam, Hood River, Marion, Multnomah, Polk, Sherman, Wasco, Washington, Wheeler, and Yamhill. Immediate family/domestic partners of existing members are also eligible to join.
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Rivermark CU
The overall rating of this credit union should be 4.75
Earlier today I looked at my account online, and noticed that Rivermark didn't give me my 30 day grace period on two different credit cards that I have with them, and they requested payment the same day the charge was made: 09-22-22.
Strongly suspecting this to be a web error, I contacted Rivermark Credit Union, and was incorrectly notified that Rivermark had cut their grace period from 30 days to 10 days. Even the evening supervisor affirmed this, but this was refuted by online support staff that pointed out that the 10 days was referring to the period after the 30 day grace to pay charges.
Other problems with this credit union are that you can't file disputes electronically, and have to call them. This is amazing because they had no problem verifying my credentials, drivers license etc via the internet in order to open an account.
There are some good things I like about this credit union. Historically, they have been very good with honoring contracts, and properly handling merchant disputes. Additionally they have a long history of having some of the more competitive rates, and products in the industry.
Looking back, the only thing that Rivermark needs to improve is allowing customers to initiate disputes online rather than calling someone, and provide better training of their phone staff. In spite of this, I will still give them a 4.75, and would give them a 5 if they fix these two things. Rivermark is one of the best credit unions on the west coast.
Data as of Q4 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 65644 |
| Year Chartered | 1951 |
| Employees | 579 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | -0.29% |
| Return on Equity - YTD | -2.41% |
| Annual Interest Income | $121.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2024vs Q4 2023 | $3.33B$1.45B |
| Loans | Q4 2024vs Q4 2023 | $2.15B$852.7MM |
| Deposits | Q4 2024vs Q4 2023 | $2.94B$1.19B |
| Equity Capital | Q4 2024vs Q4 2023 | $301.1MM$80.2MM |
| Loan Loss Allowance | Q4 2024vs Q4 2023 | $35.4MM$7.5MM |
| Unbacked Noncurrent Loans | Q4 2024vs Q4 2023 | $38.9MM$18.6MM |
| Real Estate Owned | Q4 2024vs Q4 2023 | $0$0 |
