Rockland Federal Credit Union is headquartered in Rockland and is the 3rd largest credit union in the state of Massachusetts. It is also the 153rd largest credit union in the nation. It was established in 1985 and as of September of 2022, it had grown to 178 employees and 190,946 members at 8 locations. Rockland Federal Credit Union's money market rates are 6X the national average, and it boasts an A+ health rating.
Field of Membership Restrictions
Membership in Rockland Federal Credit Union is open to residents of, and those who work in, the following counties in Massachusetts: Bristol, Barnstable, Middlesex, Plymouth, Norfolk or Suffolk. Immediate family of membership eligible individuals or current members may also join.
See current membership details
Awful Customer Service
USE CAUTION if you decide to choose Rockland, as they will not work with you and have zero compassion for people who become sick or ill. Please read other comments/reviews and go with a more reputable credit union.
Rockland FCU's response to removing negative credit mark for late payment. "Rockland Federal Credit Union has received your request for us to delete information in your credit report relating to the loan described above. Because the information you have asked us to delete is accurate, it would not be appropriate for us to delete that information. Financial Institutions and many other businesses rely on credit reports to make fair decisions, so it is important that we do not delete accurate information." -Michaela Billings.
Used Rockland for a car loan and haven't missed a single payment since being a member for nearly 3 years on top of having an 800+ credit score. I ended up in the hospital for multiple weeks and missed a payment. When I called after getting out of the hospital to explain my situation (as well as making sure I was up to date on all payments) the manager said there was nothing they could do to help and it was going to hit my credit report as a late payment. They had mailed me 1 singular letter to notify/contact me of the late payment. Hanscom Federal Credit Union would never do this. DO NOT USE Rockland, I learned my lesson about going with the lowest rate and will end all future business with them and continue to educate anyone I know using Rockland currently about the customer service and my experience.
Data as of Q3 2022
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 24224 |
| Year Chartered | 1985 |
| Employees | 178 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.31% |
| Return on Equity - YTD | 11.23% |
| Annual Interest Income | $59.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2022vs Q3 2021 | $2.64B$2.51B |
| Loans | Q3 2022vs Q3 2021 | $2.44B$2.14B |
| Deposits | Q3 2022vs Q3 2021 | $2.30B$2.15B |
| Equity Capital | Q3 2022vs Q3 2021 | $304.3MM$271.7MM |
| Loan Loss Allowance | Q3 2022vs Q3 2021 | $20.8MM$19.9MM |
| Unbacked Noncurrent Loans | Q3 2022vs Q3 2021 | $4.7MM$3.6MM |
| Real Estate Owned | Q3 2022vs Q3 2021 | $0$0 |