Royal Credit Union is headquartered in Eau Claire and is the 5th largest credit union in the state of Wisconsin. It is also the 71st largest credit union in the nation. It was established in 1964 and as of March of 2025, it had grown to 805 employees and 324,461 members at 56 locations. Royal Credit Union's money market rates are 7X the national average, and it has an A health rating.
Field of Membership Restrictions
Royal Credit Union is open to anyone in Minnesota and Wisconsin through making a $5 donation to the RCU Foundation. Anyone who lives or works in the Minnesota counties of Anoka, Carver, Chisago, Dakota, Goodhue, Hennepin, Isanti, Olmsted, Pine, Ramsey, Scott, Sherburne, Wabasha, Washington, Winona, or Wright, or the Wisconsin counties of Adams, Ashland, Barron, Bayfield, Burnett, Buffalo, Chippewa, Clark, Douglas, Dunn, Eau Claire, Jackson, Lincoln, Marathon, Pepin, Pierce, Portage, Polk, Price, Rusk, Sawyer, St. Croix, Taylor, Trempealeau, Washburn, or Wood also qualify for membership. Immediate family are also eligible to join, regardless of their place of residence. Employees of: Marten Transport, the University of Wisconsin-Eau Claire Alumni Association, the former Uniroyal plant, or Tenneco-Packaging Corporation in the Colby, WI or Appleton, WI plants may also join.
See current membership details
So Far So Good
I originally came into contact when I purchased my car. My loan, via the dealership a few years ago is through Royal.
I have had mostly stellar service from them with regard to any assistance I have needed. They are always friendly. Yes, sometimes one is placed on "hold" for a bit, but not always. And I found that happened more during the pandemic, as many folks worked from home. This can present new navigational challenges at times when assisting someone.
But overall, my experience has been good and I just opened another account with them.
Gross Insecurity With Regard To Older Account Numbers
If you opened your account years ago as I did, you quite possibly have a 4-digit member number, which is also used as your savings account number.
All you have to do to steal money from someone's savings account is to get their routing number (readily available from 800-341-9911 with no additional verification) and then guess a number between 0000 & 9999 that is still associated with an existing account, then Bingo! You've hit the jackpot for that account.
So far I've gotten the run-around between emails & customer service. They even had to audacity to suggest that I call the two venders where the fraudulent charges originated and negotiate directly with them. I don't think they really want to deal with & fix this problem.
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 66834 |
| Year Chartered | 1964 |
| Employees | 805 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.9% |
| Return on Equity - YTD | 9.11% |
| Annual Interest Income | $76.5MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $5.47B$5.25B |
| Loans | Q1 2025vs Q1 2024 | $4.72B$4.66B |
| Deposits | Q1 2025vs Q1 2024 | $4.86B$4.51B |
| Equity Capital | Q1 2025vs Q1 2024 | $535.5MM$486.5MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $38.2MM$36MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $22.1MM$7.7MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $0$0 |
