SAFE Credit Union is headquartered in Folsom and is the 16th largest credit union in the state of California. It is also the 88th largest credit union in the nation. It was established in 1940 and as of June of 2024, it had grown to 708 employees and 234,333 members at 21 locations. SAFE Credit Union's money market rates are 7X the national average, and it has a B health rating.
Field of Membership Restrictions
Membership in Safe Credit Union is open to those who live, work, worship, or attend school in the California counties of Alameda, Amador, Butte, Contra Costa, El Dorado, Nevada, Placer, Sacramento, San Joaquin, Solano, Sutter, Yolo, or Yuba. (Membership requirements are listed in the online application)
See current membership details
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Worst Shared Branching Experience Ever
At about 1030 on 8/9/2024, I attempted to utilize shared branching services at a SafeCredit Union in Rocklin. My credit union is EFCU financial. The SafeCredit Union atm gave me the option to deposit onto my EFCU debit card. I deposited $1600 and the atm did a hard reset, taking my money and my debit card. SafeCredit Union manager, Ronila Prasad, informed me that I would have to have EFCU dispute the atm transaction to be refunded. Ronila informed me that she could not help me at all since I was not a SafeCredit member, she did not even ask for my information for when the atm was counted down. She was nice enough to let me know that counting down the machine would do no good since SafeCredit doesn't own the machines or provide service to them. After speaking with EFCU, there is no transaction to dispute, as the atm never sent information before resetting. It has been almost a month and no one from SafeCredit can tell EFCU anything about this or will return calls to EFCU to clear the matter. After several unreturned calls, I finally had to walk into SafeCredit and hand Ronila my phone with an EFCU representative on the line. Ronila again refused to help, just said to call shared branching. Shared branching doesn't know what to do because the atm sent no transaction information. Do not use the credit union for shared branching services if you actually want your money. Ronila told me their atms are not setup for shared branching, though they give you the option and do not have sign saying otherwise. Ronila said this happens a lot at her atm. This is not right and needs to be corrected asap.
Stay Away From Safe Credit Union, They Are Same As Cancer
safe credit union is stealing interest from your account by manipulating your account type by tricking you.
I would stay 100 miles away from their employees and con leadership from their ceo including the Professional con Faye Nabhani
To all wonderful, hard working SCU customers, take your money elsewhere as the executives at this bank will throw you under bus.
Ali
Safe Credit Union Stealing Hard Earned Interest From Customers
Safe credit union stealing hard earned interest from customers
We went to Natomas branch and were told that CD is due 7/12/23 which SCU staff had included the grace period. Talked to John branch manager who was of no assistance. Micah Grant, VP of Corporate Communications called us to so we can resolve the issue. Instead of also representing the SCU customer, he was a shark and sided with VP of Retail Staci Corral who only understands and cares about her bonus. They did not even bother to call a 80 year old woman but stole her hard earned interest money. There isn't sufficient time allocated or allowed at the time of signing the disclosure to go over every detail. What recent effort was made to let customer aware of these?
It is unfair that you are stealing our earned interest in the name of disclosure that your staff does not read or allocate adequate amount of time.
Micah and Staci - you have failed to respond to SCU customer questions about predatory practice at your bank.
To all wonderful hard working SCU customers, take your money elsewhere as the executives at this bank will throw you under bus.
Thank you,
PBS Kaur Singh
Data as of Q2 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68366 |
| Year Chartered | 1940 |
| Employees | 708 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.57% |
| Return on Equity - YTD | 8.12% |
| Annual Interest Income | $93.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2024vs Q2 2023 | $4.64B$4.74B |
| Loans | Q2 2024vs Q2 2023 | $3.26B$3.28B |
| Deposits | Q2 2024vs Q2 2023 | $3.92B$4.08B |
| Equity Capital | Q2 2024vs Q2 2023 | $330.2MM$296MM |
| Loan Loss Allowance | Q2 2024vs Q2 2023 | $30.6MM$28.6MM |
| Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $13.9MM$13.4MM |
| Real Estate Owned | Q2 2024vs Q2 2023 | $0$0 |
