SAG-AFTRA Federal Credit Union is headquartered in Burbank and is the 102nd largest credit union in the state of California. It is also the 829th largest credit union in the nation. It was established in 1962 and as of March of 2021, it had grown to 44 employees and 23,477 members at 5 locations. SAG-AFTRA Federal Credit Union has an A health rating.
Field of Membership Restrictions
SAG-AFTRA Federal Credit Union is reserved to professionals in the news and entertainment industry. Immediate family or household members of a credit union member also qualifies for membership.
See current membership details
Terrible! Fees Galore And Bad Products. I LEFT Them!
I was a member of the local Musicians Credit Union, which was small, but okay. Then they decided to be taken over by SAG-AFTRA CU, and I became a member of SAG-AFTRA CU. It didn't last long. I was so repulsed by their sky-high fees (including for things that no other CU charges for) that I closed out all my accounts and left them for good. Good riddance.
Fees up the wazoo for anything and everything, terrible customer service, and products that are nothing to warrant joining them for. Do yourself a favor and find somewhere else. Don't bank here just because you're in SAG. You'll regret it. There are plenty of wonderful all-access credit unions (like Alliant, for one -- but many, many others, including many local SoCal ones too) that are light years better than this place.
I can't put it better than this: I'm a member of multiple credit unions, but I never actually LEFT one -- and closed out all my accounts -- until SAG-AFTRA.
Go elsewhere.
Terrible Performance And Customer Service
Wrote a check to one of their members with an older WAMU check on my Chase account. Have never had a problem with the older checks which are guaranteed by Chase. The Sag clearinghouse said they could not find the account so the check was not honored and their member was charged a fee. SAG refused to step up and take accountability for the mistake of the clearinghouse even tho I had Chase on the phone with me telling them it was a mistake. Finally, I convinced them that if it wasn't my fault and it wasn't Chase's fault and it wasn't their member's fault, that thy should refund the fee, which they said they would do when their member called.
Given it was their clearinghouse's mistake and SAG should be taking it up with them, they would not just give the member the refund, it became that person's responsibility to call them to get the credit.
Terrible customer service, head in the sand attitude, incompenence at every level. I had to get on a conference call with Chase and fight with them for an hour. BTW, it's still not all sorted out.
Data as of Q1 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 15317 |
| Year Chartered | 1962 |
| Employees | 44 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.41% |
| Return on Equity - YTD | 5.3% |
| Annual Interest Income | $2.2MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2021vs Q1 2020 | $374.6MM$327.3MM |
| Loans | Q1 2021vs Q1 2020 | $127.4MM$139.1MM |
| Deposits | Q1 2021vs Q1 2020 | $342.3MM$297.4MM |
| Equity Capital | Q1 2021vs Q1 2020 | $28.6MM$27.4MM |
| Loan Loss Allowance | Q1 2021vs Q1 2020 | $1.5MM$1.1MM |
| Unbacked Noncurrent Loans | Q1 2021vs Q1 2020 | $993.00K$518.00K |
| Real Estate Owned | Q1 2021vs Q1 2020 | $0$0 |