Sallie Mae Bank is a financial institution affiliated with Sallie Mae, the company widely known for its student loan business. The SLM Corporation (the formal name for Sallie Mae) is a publicly traded (NASDAQ: SLM) education finance corporation with a plethora of divisions and subsidiaries that offer an array of debt management services and business products. Sallie Mae Bank is a recent venture by the company into the retail banking space.
The bank offers three different types of savings products on its personal banking side, including Money Market and savings accounts, and Certificates of Deposit (CDs). DepositAccounts.com has featured Sallie Mae’s Money Market account in the past for its competitive rate offering, and it is still usually one of the top offerings in the country. The MMA comes with check writing capabilities and has no minimum balance requirement, no monthly fees, and no tiered interest rates. The savings account offering is very similar, having no monthly fees or minimum balance requirements, as well as a comparable interest rate. The main difference between Sallie Mae’s Money Market and savings account is that the savings account offers a 10% annual match on Upromise rewards, whereas the Money Market account comes with check writing but no rewards. The bank’s CDs are available in 12-, 36-, and 60-month term lengths and come with fixed rates and minimum initial deposit requirements. Sallie Mae Bank also makes undergraduate and graduate student loans available, as well as family loans for kids in K-12 grades.
Sallie Mae Bank online banking provides the only way for customers to access their deposit accounts, as the bank has no physical branches. The web-based platform gives account holders the ability to perform functions like direct deposit, bill pay, and funds transfers, but because the bank doesn’t offer a checking account to the public, customers should be careful to avoid going over the six transactions per month limit.
Sallie Mae Bank is a subsidiary of the SLM Corporation, which was created in 1972 as a government-partnered mutual loan entity. In 2004, the company permanent severed ties with the U.S. government and became a private sector company. A year later, in 2005, the bank was started in order to complement its loan business. In the summer of 2013, Sallie Mae announced that it was going to divide its education loan management business from its banking business in order to offer more consumer lending products on its banking side. Sallie Mae Bank is currently headquartered in Murray, Utah, and maintains it customers’ deposit accounts through its online banking system.
Have used SallieMae for years, and enjoyed the ease of opening and funding new certificates of deposit.
Since they rolled out their new website, it is extremely cumbersome to open a new CD. Basically all you can do online is open it. You cannot select the amount, you cannot add a joint owner, you cannot add a beneficiary, nor can you fund it with your SallieMae Money Market account. You have to call them to set up - they need to fix this asap - what a headache!
UPDATE: January 2020 - this seems to be fixed - might have to refresh during the process, but seems much better - thanks Sallie Mae!
Been with Sallie Mae for over 15 years, and their Money Market Account (with limited checkwriting) has usually been the best rate out there and pretty convenient to access via free ACH transfers.
They have changed recently, however. Not crazy about their new website and some policy changes, however. For example, without notice, their money market account is now considered a savings account for ACH purposes when it used to be a checking account. They gave no notice of the policy change and simply removed the ACH guidance on this entirely from their FAQ's. I also can't get prior year 1099's anymore.
Today, I also had a very big disappointment with them worth bringing to everyone's attention. Although the bank offers same-day domestic wire transfers for a $20 fee and accompanied by photo ID, and even has a special wire transfer request form to specify the destination party and account, etc., somebody at this bank has seriously misinterpreted their own Deposit Agreement to mean that all wire transfer requests are "preauthorized transfers" and can only be made to one of your linked accounts for online ACH transfers. That means no wire transfers may be sent to third parties, and even no same day transfers to a new external account of your own (as to be an eligible linked account, it also must be ACH verified via trial deposits first).
I tried arguing with their representatives that a wire transfer request is not a preauthorized transfer, and the section of the Terms and Conditions Agreement which describes the wire transfer service makes no mention that a wire can only be sent to a verified linked account, but of course they won't budge. I'm likely going to submit a dispute claim with their compliance team on the matter for the money that I have now lost due to their refusal to execute the wire request, but who knows where that'll go...
Honestly, somebody there seems to have lost their mind by limiting wire transfers to only external accounts for which 2-day ACH transfers can already be performed by the customer (up to $500,000). And the information collected on their wire transfer form and photo ID requirement is totally unnecessary and ridiculous if they still only allow wire transfers into previously linked accounts, which they already know about and have verified that you own!
As a VP of an insurance company and a of broker-dealer, we post our customer’s money the same day as received. It is unbelievable to me and frankly negligent that Sallie Mae takes more than 5 days to post a deposit that arrives in their office by Federal Express on a Monday by 10:30 am. Worse, they could not even verify that they received it. The interest rates and no fee environment are good but going forward, I will no longer mail deposits or do any deposit that can not be done by ACH, EFT or wire. The latter are immediately posted with no hold. What is Sallie Mae possibly doing with the money for 5 days that they can not even confirm they have it? I sent a bank cashiers check by overnight mail but will stop payment on it tomorrow after a 5 day vacuum. This is the second time in 2 years they have apparently lost two deposit checks for over $200,000. I will be sending a registered letter to their CEO, Johnathan Witter tomorrow and formally requesting an bank audit by the regulators. Something is very wrong with the processing of their deposits. I have had no trouble getting money out but depositing large deposits of greater than $5,000 is a HUGE problem at Sallie Mae. Do business with Sallie Mae but just limit your deposits to wire, ACH or EFT where posting is immediate to avoid stress and anxiety. You will live longer. (All banks put holds on deposits but I am talking about simply acknowledging receipt). This is the problem. You will get postal confirmation but once at Sallie Mae, it enters a vacuum or a black hole and nobody can tell you if they have it or not. The bigger your deposit, the more your anxiety. Again, proceed with caution with your deposits and maybe only do them by ACH, EFT or Wire. Good luck!
Sallie Mae closed my account for (what they call) "suspicious activity" three weeks ago. They won't tell me what this "suspicious activity" was supposed to be, they won't tell me when I will get my money back... they won't even tell me what the closing balance of my account was (so I can figure out whether my account was hacked). I've been in a constant state of panic for three weeks because I don't know if I'll ever see my money again.
To be clear, I'm a college professor, excellent credit, above-average financial wealth, I haven't even had a traffic ticket in 15 years. I'm not some shady character. The only thing I ever did with my Sallie Mae account was put money in it, and they won't give me any answers about where my money is or when I'll get it back. So if you think "Oh, this couldn't happen to me," IT COULD EASILY HAPPEN TO YOU. Do not run the risk, it isn't worth it.
|FDIC Certificate #||58177|
|Return on Assets - YTD||2.03%|
|Return on Equity - YTD||19.63%|
|Annual Interest Income||$2.34B|
|Assets and Liabilities|
|Assets||Q4 2019vs Q4 2018||$32.60B$26.59B|
|Loans||Q4 2019vs Q4 2018||$24.68B$22.27B|
|Deposits||Q4 2019vs Q4 2018||$24.62B$19.33B|
|Equity Capital||Q4 2019vs Q4 2018||$3.25B$2.91B|
|Loan Loss Allowance||Q4 2019vs Q4 2018||$441.9MM$341.1MM|
|Unbacked Noncurrent Loans||Q4 2019vs Q4 2018||$95.4MM$73.9MM|
|Real Estate Owned||Q4 2019vs Q4 2018||$0$0|
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|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|0.95%||$2.5k||-||12 Month CD|
|0.95%||$2.5k||-||36 Month CD|
|0.95%||$2.5k||-||60 Month CD|
|0.95%||$2.5k||-||13 Month CD|
|0.95%||$2.5k||-||15 Month CD|
|0.95%||$2.5k||-||18 Month CD|
|0.95%||$2.5k||-||24 Month CD|
|0.95%||$2.5k||-||30 Month CD|
|0.75%||$2.5k||-||6 Month CD|
|0.75%||$2.5k||-||9 Month CD|
|0.75%||$2.5k||-||11 Month CD|
Sallie Mae Bank is an Internet only bank and does not have branch locations. Its headquarters is located at 175 S West Temple - Salt Lake City, UT 84101