First Credit Union is headquartered in Chandler and is the 10th largest credit union in the state of Arizona. It is also the 569th largest credit union in the nation. It was established in 1935 and as of March of 2025, it had grown to 144 employees and 44,207 members at 8 locations. First Credit Union has an A health rating.
Field of Membership Restrictions
Membership in First Credit Union is open to those who live, work, or worship within a ten mile radius of any First Credit Union branch. Employees and retirees of several SEG are eligible to join. Immediate family members and household members of current First Credit Union members also qualify.
See current membership details
They Refused To Return Funds From Fraudulent Activity
I reported fraudulent activity to FCU after I saw the charges on my account in Dec. '24. Over $300 in charges, including bank fees for transferring money from my savings to checking to cover the fraudulent charges. I've been waiting for them to resolve it and today, after I followed up with them again yesterday, they told me it's more than 60 days so they won't process my fraud claims. And although we processed 2 of my disputes they didn't do the others and they're saying I didn't file disputes. This makes no sense because they processed 2, what about the other 10 forms I filled out? I knew they didn't want to process them when I went in because they told me I needed to reach out to Uber first then if they didn't refund me they would start their process. When Uber finally responded to me I took the email in and they said they would start the process. No mention of what they are saying now... It's more than 60 days. It's my fault for staying with them after a lady walked in wearing a hat and large sunglasses with a fake ID with my name and l told them she couldn't remember her account number, so the teller literally helped her find my account and gave her $500 out of my account without asking my safe word and without noticing that my last name wasn't correct in the ID. I feel like they are committing fraud against me all over again! When will financial institutions be held accountable and made to do the right thing for their customers. Well, enjoy your bonuses knowing that you participated in fraud against a single mother.
Don't Waste Your Time
I wanted to open a $200K IRA with First Credit Union, meaning I wanted to lend them MY money for a while. I was not asking to borrow THEIR money.
I do business with many banks and credit unions and have never been refused an account.
Not the case here, though. I was refused membership. Why? Because ChexSystems shows multiple inquiries. Why? Because I use many banks/CUs to hold my assets (due to NCUA and FDIC insurance limits).
Contrary to common sense, higher net worth customers who diversify their assets are apparently considered "undesirable" by First Credit Union. My FICO score is >820, my debt is zero, and my net worth is several $M.
Why pretend to have a banking business when you make zero effort, while making your customers jump through hoops for the privilege of letting you hold their money?
Heed my warning. Stay far away unless you are looking for a $1200 loan on a 1995 Toyota Tercel beater with 300K miles, in which case you may qualify as "preferred" clientele. You may be borrowing at 50% annual interest, though.
Feel free to contact me for further details. Click on my name and then "Send PM".
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68444 |
| Year Chartered | 1935 |
| Employees | 144 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | -0.08% |
| Return on Equity - YTD | -1.07% |
| Annual Interest Income | $9.2MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $766MM$729.4MM |
| Loans | Q1 2025vs Q1 2024 | $447.7MM$391.3MM |
| Deposits | Q1 2025vs Q1 2024 | $675.5MM$617.1MM |
| Equity Capital | Q1 2025vs Q1 2024 | $58.3MM$55MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $7MM$4.6MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $2.7MM$3.8MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $0$0 |