Seacoast National Bank is headquartered in Stuart and is the 9th largest bank in the state of Florida. It is also the 219th largest bank in the nation. It was established in 1933 and as of June of 2016, it had grown to 784 employees at 63 locations. Seacoast National Bank has an A health rating.
I have never had a problem with them holding money or any of the nonsense posted here. I love them checks are available before I leave the bank but of course I have the money in the account to cover them. Almost always friendly at the various branches I have been to. Never had a nasty call when I have called in not many times over five years because they do what they are supposed to without me calling them. The loans on the other hand are not competitive for the average beacon no matter how much money you move through their bank. So if you want decent terms you will not be financing anything with them so for loans they very well may suck. I have numerous loans and none with them, I thinks it's kind of funny really. But for checking saving banking need they are awesome and have been for five years. I appreciate them.
At first everything was yes, yes, yes, then once they got me in, and the loan process started the contacts over there have since become hard to get a hold of and started taking forever to return phone calls or return emails. I have on separate occasions emailed asking specific questions and were replied with generic information and not answering the questions I needed answered. At times they have taken days to get back to me with time sensitive information. I'm in the last stages of the loan process and they decided to back to me after 5:00 on a Friday on a holiday weekend, and that is why I would not recommend them for a loan. I wish I could have a better report.
Since Seacoast took over Floridian, I have had 4 different issues with them. 1) When the accounts got transferred they screwed up the transfer amounts; 2) I repeatedly had to go through the process of entering my online username and password and receiving the phone call to verify it was me 3) They arbitrarily changed my no fee Floridian account to a $7/mo. fee and I had to call and ask them to switch the account back to a no fee account; and 4) I could not get into my account online this morning, apparently, now I have to call their 1-800 number to respond to their message: "We need to set up you accounts for online banking before this information can be displayed". Along with this message I received two separate e-mails from persons I do not know requesting me to log-on to a "securemail" site?? Am I stupid enough to do this??? No. I am going to the bank this morning to find out what is going on and why I need to re-set up my online banking when I have been using it for all the time I was a customer with Floridian and subsequently Seacoast. I think its time for a bank change.
STAY AWAY FROM THIS BANK!
their customer service is some of the worst that I have ever experienced, and at 60 years of age that's quite an accomplishment. I recently e-mailed and asked for the payoff amount of my mortgage. as a retired finance manager in the automobile business I know that a payoff is available via computer in seconds. it took Seacoast over a week and two calls to get the payoff amount. yesterday my mortgage statement arrived and on a second page was a $25.00 "ESTOPPEL PROC FEE". on 5/27/16 I called for an explanation. repeatedly a message plays telling you that due to a high volume of calls go on line or leave a message. just an attempt to get you off of the phone. when I got a human she wanted my acct.#, Moms maiden name and my password so she clearly knew who I was. when I asked for an explanation of the charge it became clear that she had no idea what an Estoppel is. she disconnected me and never called me back. I called again, same message, same wait, and the next rep also had no idea what an Estoppel was. on hold for eight minutes she told me that my Insurance Company asked for it. THAT IS A LIE! I explained that it's a seven year old 307 unit high rise on the water so we have to have Citizens Insurance, and they have never requested an Estoppel. back on hold. then she tells me that because I requested a payoff that they had to report the request to the State of Florida which they had to pay for, thus passing the cost on to me. AN OUTRAGEOUS LIE! I told her that as my mortgage holder there is no legal requirement to report their own customers request for a loan payoff. back on hold. now I'm told it will only be charged if I pay off my loan. really? then why show it as a charge now? I can't wait to be rid of these liars and I may very well file a complaint with the States Banking Commissioner.
My wife and I have been Floridian Bank customers for many years. Seacoast is taking over and the account we've had FREE will now cost $7 per month. We've had banks take over our bank several times and, in all cases, our terms have been grand-fathered in. In one case I still have the same terms for an account I opened 20 years ago, that has been taken over by another bank twice.We will both be closing our accounts prior to Seacoast conversion. IMHO Seacaost is a SHYSTER bank,
I opened a small business account and had nothing but issues with them. They held checks for over a week, even after my "90 day probation" was up I still had to wait 7 business days for client checks to go through. Their mobile app is awful. Their customer service was worse. The representative I talked with multiple times at my local branch was rarely helpful and even blamed the mobile app for the checks having a hold placed on them. They said, "You should come into the bank to deposit checks." Why even have a mobile app? When I did go in to deposit, I'd still get a hold and they would say, "I'm sorry, but it's policy, every bank does this." Well, no they don't. I closed my Seacoast account and opened another small business account with a different bank. Their mobile app is fantastic and my checks clear in one business day. Seacoast needs to overhaul their entire way of doing things. I would NEVER recommend opening an account with them.
I had to pay to close my account. There were never any customers in this bank. I had little confidence in this bank. I had planned on depositing again with them until they informed me that they had been charging me 5 dollars a day. I had money in the account but had to pay it to them and pay more to close the account. They were arrogant. Dont use this bank.
|FDIC Certificate #||131|
|Return on Assets - YTD||0.51%|
|Return on Equity - YTD||4.54%|
|Annual Interest Income||$68.8MM|
|Assets and Liabilities|
|Assets||Q2 2016vs Q2 2015||$4.38B$3.23B|
|Loans||Q2 2016vs Q2 2015||$2.61B$1.94B|
|Deposits||Q2 2016vs Q2 2015||$3.50B$2.61B|
|Equity Capital||Q2 2016vs Q2 2015||$481.1MM$354.0MM|
|Loan Loss Allowance||Q2 2016vs Q2 2015||$20.7MM$18.8MM|
|Unbacked Noncurrent Loans||Q2 2016vs Q2 2015||$15.8MM$19.7MM|
|Real Estate Owned||Q2 2016vs Q2 2015||$8.7MM$5.9MM|
Sorry, we do not have rate data for Seacoast National Bank.