Seacoast Bank is headquartered in STUART and is the 6th largest bank in the state of Florida. It is also the 124th largest bank in the nation. It was established in 1933 and as of June of 2024, it had grown to 1,425 employees at 89 locations. Seacoast Bank has an A health rating.
Great Service
I'm the treasurer for a small non-profit. They treat us like we are a big corporation. No fee checking from day one even when we opened our account with a few hundred dollars. Our accounts have grown as our non-profit had expanded. Always smiling faces, always remember us. They are very active in the local Chamber of Commerce.
Incompetence
This bank REFUSES to credit direct deposits before a holiday. Horrible business practices. I'm closing this account asap.
'It's Not Our Responsibility To Tell You Your Account Balance"
"You should know what you make and what you have in your account"- this is what I was told when I called about an overdraft of $600 to my account. Even though I called not only the after hours on call system, but the actual bank and spoke to a representative. Their banking system doesn't actually keep track of your account balance, and so you will never know how much is actually in your account. I made an account to run idly for a while with $5+ base, 6 months later I recieve a letter stating I have an "outstanding overdraft of $0.75 and the account will be closed". They don't actually keep accurate track of your balances and will charge you fee after fee for nothing. I haven't called them yet about it because I know I'll be met with attitude and blame shifting. Absolutely horrible business module. Their paper policies are trash. Their customer representatives are incredibly rude and narcissistic about their faulty banking opperations and blame you for their errors. This is a very bad bank and I resent them for buying out a perfectly normal bank.
Loan Payments
Have been sending in double payments so we can get ahead since Seacoast likes to call if you are 1 minute late on your auto loan. So, this was working, load was paid ahead and then BOOM, they decided to change it. Now if you send in more then one payment they apply it to principal whether you ask them to or not. This bank is the worst. We use to have checking accounts there and closed them all. They have the worst customer service ever and they never tell the whole story. And, miraculously, after having an auto loan now for over 3 years they had none of my information. No phone numbers, no email no nothing. I had to go thru this massive approval process answering all kinds of personal questions just to get my phone number back on the file. This loan will be paid off in 6 months, THANK GOODNESS. They pick and chose what to tell you! HORRIBLE, do yourself a favor and bank elsewhere. Not worth the headache or the hassle. The worst bank Ever!
Data as of Q2 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 131 |
| Year Established | 1933 |
| Employees | 1425 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.78% |
| Return on Equity - YTD | 5.45% |
| Annual Interest Income | $355.5MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2024vs Q2 2023 | $14.94B$15.03B |
| Loans | Q2 2024vs Q2 2023 | $9.9B$9.96B |
| Deposits | Q2 2024vs Q2 2023 | $12.12B$12.29B |
| Equity Capital | Q2 2024vs Q2 2023 | $2.13B$2.03B |
| Loan Loss Allowance | Q2 2024vs Q2 2023 | $141.6MM$159.7MM |
| Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $54.3MM$49.8MM |
| Real Estate Owned | Q2 2024vs Q2 2023 | $6.9MM$7.5MM |
