Security Service FCU is a large, Texas-based credit that offers its members a wide range of personal and commercial products and services. It also provides home and consumer loans on the lending side of its business.
Its checking accounts range from standard and free, to interest bearing with requirements, to youth-focused accounts that come with a debit card and free checks. Security Service’s basic savings and money market accounts offer unlimited ATM transactions and have low minimum opening balance requirements. Its Club Savings account does not allow for withdrawal due to its higher rate of interest return. CDs and IRA CDs are also available in term lengths from 3 months to 7 years, and one CD account allows for penalty free withdrawals. DepositAccounts.com has recognized security Service in the past for its CD offerings. The credit union also provides access to investment and insurance products through its agents. On it business banking side, it offers many deposit accounts that are similar to its personal products. Security Service FCU also has a rewards program that gives incentives to members to both save and spend.
Security Service FCU online banking was the first credit union in the San Antonio area to implement the feature for its members. It has a network of Security Service ATMs and is also a member of the CO-OP ATM network. Its web-based banking platform provides members with the ability to perform account management functions like bill pay, paperless statements, fund transfers, and ordering checks.
Security Service FCU was chartered in 1956 and is headquartered in San Antonio, Texas. It was originally organized to serve the needs of members of the U.S. Air Force Security Service and has since expanded its membership after acquiring dozens of credit unions over the years. The credit union offers scholarship opportunities to local high school students as it seeks to provide a community-oriented atmosphere among its members.
Membership in Security Service Federal Credit Union is open to those who live, work, volunteer, worship, attend school, or business located in select areas of Texas (San Antonio, Austin, El Paso, Rio Grande Valley, Corpus Christi), Colorado (Denver, Colorado Springs, Pueblo, Fort Collins, Loveland, Boulder, Broomfield), or Utah (Salt Lake and Utah counties). Membership is also open to employees of the Department of Defense at specific military bases.
See current membership details
I've had several banks and one other credit union in the past and I've never felt as if I've mattered to any of them. But at SSFCU I know that I'm not just some other random person! The employees at this credit union have gone out of the way not only to help us get the best loans but to help us when we recently moved out of state and ran into some problem with getting our new direct deposit set up! The person who attended us stayed 2 hours after her shift ended to ensure our documents were received and recorded so our loan payment would not be late!! I don't know of any other bank establishment caring so much as to even stay open for another 5 minutes to help someone in need!!
I have a been member at Security Service Federal Credit Union for well over a year. In my time with the credit union, I have had absolutely no issues. My checking and savings accounts have no fees associated with them, due to my have having direct deposit and maintaining a minimum balance.
My mother has been apart of the credit union for over twenty years, so when I turned 18, and got my first job I opened an account with them. Basically milked me dry with overdraft fees, and their customer service was absolutely awful to boot. I ended up eventually just canceling my account and taking my business to another bank.
Security Service FCU purchased my local credit union when it was closed by the State of Colorado. It was strange though because SSFCU ran that credit union as a subsidiary for nearly 4 years before finally changing my accounts to SSFCU accounts. I never really gave SSFCU much thought but then one day I went to the website and nearly fell out of my chair when I saw how excellent the rates on deposits and loans were. 0.10% on regular savings; 0.30% on money market ($1000 or more); 6.49% MasterCard; 5.99% personal loans and 6% on a line of credit (for very qualified applicants of course). These are some of the best rates out there, easily beating Navy and PenFed. However, SSFCU's auto loan rates are higher than most other credit unions locally and nationally at over 3%. I have been very disappointed by the service I have received at the local branch here; the employees are not overly friendly or helpful and one was downright insulting. I would have expected better service from a credit union 1) based in Texas (y'all are stereotypically nice) and 2) a credit union with service in their name. My biggest complaint was when I had to provide documentation for my line of credit application; I entered my income at $4K more per year than what I earned at my new job-this was because I had switched jobs in the middle of the year and for that year, my income really was $4K more; but since the income on the earnings statement was not what I had entered the employee very loudly informed me and anybody else in the building that this income was incorrect. Basically calling me a liar. Then, after that, I had to wait in the lobby for approval; one of the member service people called me over and then realized that the approval was still pending and just sat there looking at her screen for 5 minutes without engaging me in conversation until the computer finally indicated that I was approved. Bottom line; I am not impressed with the service at that one branch location but I am completely impressed by the deposit and loan rates (except car). If you are eligible to join, you should!
Overall | |
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NCUA # | 11065 |
Year Chartered | 1956 |
Employees | 1715 |
Primary Regulator |
Profit Margin | |
---|---|
Return on Assets - YTD | 0.21% |
Return on Equity - YTD | 2.1% |
Annual Interest Income | $380.2MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q4 2020vs Q4 2019 | $9.83B$9.82B |
Loans | Q4 2020vs Q4 2019 | $8.71B$8.65B |
Deposits | Q4 2020vs Q4 2019 | $8.51B$8.31B |
Equity Capital | Q4 2020vs Q4 2019 | $1.00B$979.5MM |
Loan Loss Allowance | Q4 2020vs Q4 2019 | $156.0MM$76.8MM |
Unbacked Noncurrent Loans | Q4 2020vs Q4 2019 | $68.8MM$77.9MM |
Real Estate Owned | Q4 2020vs Q4 2019 | $92.00K$78.00K |
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
0.05% | $5 | - | Basic Savings Account | |
0.05% | $5 | - | Youth Savings Account | |
0.05% | $5 | - | Club Account | |
0.05% | $5 | - | Variable Rate IRA |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
---|---|---|---|---|---|
0.25%* | $250k* | - | Money Market Account | ||
OTHER TIERS: 0.05% → $5 - $50k | 0.10% → $50k - $100k | 0.15% → $100k - $250k |