Self-Help Federal Credit Union is headquartered in Durham and is the 6th largest credit union in the state of North Carolina. It is also the 271st largest credit union in the nation. It was established in 2008 and as of December of 2018, it had grown to 296 employees and 74,159 members at 28 locations. Self-Help Federal Credit Union's money market rates are 4X the national average, and it has a B+ health rating.
Field of Membership Restrictions
Membership is open to anyone through joining the Center for Community Self-Help ($5 one-time fee). Membership is also open to those who live, work, attend school or worship in select areas of Oakland, California and to employees of over 100 Select Employer Groups.
See current membership details
Related Posts
Not Meant For On-Line Usage, Best Only If Local To Branches
I saw the attractive rates and really like the mission of this Credit Union. However, you can really only take advantage of the rates if you are local to their branches. First clue: There is no way to apply on-line; you have to go local or mail in an application (with a $5 donation to be part of the CU affinity). In my case it took almost a month before I was able to open the account! But once you get the account open, you discover they have no ACH transfers to/from another institution in the online banking, so...good luck moving your money in or out from their side. You can push or pull money from another bank/CU to here, but that will not work for me.
Worst Credit Union I Have Dealt With
I was attracted by their high savings rate and later regretted it had I known their incompetent and unprofessional customer service skills. They consistently lost paper work requests and once I forced them to find it in their e-fax database they came back blaming me for filling out the form wrong. And this was 3 weeks after I faxed the form. Like others have said there is no online ACH so good luck with transferring $$. Checks are not free so expect to pay $20. Don't try to close the account with 6 months and you will be penalized. Bottom line there is something else better so don't trap yourself in this small, unreliable & incompetent credit union and you will have to find other means to self-help yourself. Now I finally figured out where their name came from.
Data as of Q4 2018
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 24802 |
| Year Chartered | 2008 |
| Employees | 296 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.42% |
| Return on Equity - YTD | 21.3% |
| Annual Interest Income | $64.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2018vs Q4 2017 | $1.12B$1.10B |
| Loans | Q4 2018vs Q4 2017 | $961.7MM$944.4MM |
| Deposits | Q4 2018vs Q4 2017 | $823.3MM$827.4MM |
| Equity Capital | Q4 2018vs Q4 2017 | $75.4MM$58.5MM |
| Secondary Capital | Q4 2018vs Q4 2017 | $107.0MM |
| Loan Loss Allowance | Q4 2018vs Q4 2017 | $12.8MM$10.4MM |
| Unbacked Noncurrent Loans | Q4 2018vs Q4 2017 | $3.4MM$5.6MM |
| Real Estate Owned | Q4 2018vs Q4 2017 | $0$475.00K |
Always verify rates and promotions with the bank or credit union. We are not Self-Help Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.
Self-Help Federal Credit Union Savings Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 2.12% | $100 | - | IRA Account | |
| 0.25% | $100 | - | Savings (all types) | |
| 0.25% | - | - | Club Accounts |
Self-Help Federal Credit Union Money Market Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 1.88% | $500 | - | Money Market |
Self-Help Federal Credit Union Checking Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 0.10% | - | - | Basic Checking | |
| 0.05% | - | - | Small Business Checking | |
| 0.05% | - | - | Nonprofit Checking |
Self-Help Federal Credit Union CD Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 2.89% | $500 | - | 60 Month CD | |
| 2.74% | $500 | - | 48 Month CD | |
| 2.63% | $500 | - | 36 Month CD | |
| 2.38% | $500 | - | 24 Month CD | |
| 2.17% | $500 | - | 18 Month CD | |
| 2.12% | $500 | - | 12 Month CD | |
| 0.25% | $500 | - | 3 Month CD | |
| 0.25% | $500 | - | 6 Month CD |
Self-Help Federal Credit Union IRA Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 2.89% | $100 | - | 60 Month IRA | |
| 2.74% | $100 | - | 48 Month IRA | |
| 2.63% | $100 | - | 36 Month IRA | |
| 2.38% | $100 | - | 24 Month IRA | |
| 2.17% | $100 | - | 18 Month IRA | |
| 2.12% | $100 | - | 12 Month IRA |
