Service Credit Union


Overview / Commentary
800-936-7730
3003 Lafayette Rd
Portsmouth, NH 03801

In 1957, Service Credit Union (SCU) was founded (as Portsmouth Air Force Base Credit Union) to serve the employees (both military and civilian) of Pease Air Force Base in Portsmouth, New Hampshire.

Today, SCU provides financial services to well over 200,000 members at more than 50 locations throughout New Hampshire, North Dakota, Massachusetts, and Germany.

In addition to loans and insurance, SCU offers a range of personal depository banking products, including checking, savings, money market, and Certificate of Deposit (CD) accounts, as well as IRA CDs. The money market accounts include varying rate tiers, depending upon the account balance. CD terms range from 3 months to 5 years. Additionally, SCU offers business checking, business savings, business money market, and business CD accounts.

Field of Membership Restrictions

Membership in Service Credit Union is open to the following: (1) employees of the Department of Defense and their families; (2) those current members, veterans, retirees and reservists in all branches of the U.S. Armed Forces and their families; (3) those who live or work in Belknap, Cheshire, Carroll, Grafton, Coos, Merrimack, Hillsborough, Rockingham, Strafford, and Sullivan Counties in New Hampshire; (4) those who live or work in Bourne, Falmouth, Sandwich, and Mashpee Townships in Massachusetts; (5) employees of America's Credit Union Museum, Armed Forces Financial Network, Credit Union Executive Society, Credit Union National Association, National Association of Federal Credit Unions, National Association of State Chartered Credit Unions, and Defense Credit Union Council; (6) family members of someone who is serving or has served in any branch of the military or Department of Defense; (7) those who live or work in the state of New Hampshire.
See current membership details

Related Posts

Service Credit Union 60-Month CD APY Ranks Near the Top - 9/4/2020

Service Credit Union's (easy membership) 60-month Share Certificate currently earns a competitive rate. Minimum opening deposit is $500. Also available in an IRA.

Service Credit Union 18- And 24-Month CDs Still Competitive - 1/31/2020

Service Credit Union (limited easy membership) has a history of offering competitive CDs. In January 2020, it had offered competitive rates on 18-month 24-month terms.

View all posts from:

12/21/17 - Service Credit Union Adds 18-Month CD Special
9/5/17 - Service Credit Union Adds 30-Month CD Special
7/5/17 - Service CU Unveils 11-Month Certificate Special
5/2/17 - Service CU Rate Reduction On 5-Yr CD (2.60% APY no longer listed)
5/1/17 - 5-Yr, 2.60% APY CD May Still Be Available
3/31/17 - Service CU Celebrates 60 Years With 60-Month CD Special
12/6/16 - Service Credit Union Adds Two Short-Term Certificate Specials
12/6/16 - 20Month CD Special, 1.50% APY $1,000 Minimum
11/11/16 - 10% 3-Month CD Special BUT $1,000 Max At Service CU
2/16/16 - 11 Month CD 1.50% New Money
1/16/16 - Service Credit Union Has Three New, Very Competitive CDs
11/23/15 - Black Friday 3 Month CD Special 10% APY
11/11/14 - Great Deals for Military Members at Service Credit Union
11/4/14 - Service Credit Union's Black Friday Top Rate 15-month CD - Limited Time
11/2/14 - Service CU Black Friday Promo 2% 15Mo No Max
6/1/13 - Serivce Credit Union Offering 3 Month Member Internet Special Cd
11/5/12 - 10% 3-Month CD - $1K Max - Black Friday Special At Service Credit Union
5/18/12 - Checking and CD Deals at Service Credit Union - Limited Membership
11/22/11 - Service Credit Union's Black Friday Specials
11/26/10 - Cyber Monday $100 Checking Account Bonus At Service Credit Union
11/14/10 - 10% 3-Month CD ($1K Max) Black Friday Special At Service Credit Union In NH & MA
8/3/10 - CD Specials and Top CD Rates at Service Credit Union - Limited Membership
7/6/10 - CD Specials and World Wide ATM Rebates at Service Credit Union - Limited Membership
4/2/10 - Competitive CD Specials at Service Credit Union - Limited Membership
3/12/10 - 2.02% 11-Month CD Special at Service Credit Union - Limited Membership
2/22/10 - I See Service CU Is Offering A 9
2/14/10 - 2.15% 13-Month CD One-Day Special at Service Credit Union - Limited Membership
1/25/10 - 2.25% 19-Month CD & 2% 9-Month CD Continue at Service Credit Union - Limited Membership
1/4/10 - 2.25% 19-Month CD & 2% 9-Month CD Continues at Service Credit Union - Limited Membership
11/16/09 - 2.25% 19-Month CD & 2% 9-Month CD at Service Credit Union - Limited Membership
10/19/09 - 2.00% 9-Month CD at Service Credit Union - Limited Membership

Pretty Satisfied!

Posted by: |

I didn't see many reviews from 2020, so I wanted to add my perspective. I discovered SCU when they opened their membership eligibility to anyone who joined the American Consumer Council. I decided to join after a lot of research of other CUs and found SCU met a lot of my financial and technology requirements.

Opening the account was very easy. I did a bit of research and selected 4 products to open: Savings (currently yielding 5% on $500, Holiday Club (currently yielding 3% on $3,000, Money Market (for the rest of my savings), and Checking (free ATM reimbursements with direct deposit).

I spent a long time researching credit unions in my area and those open nationwide. What I found was that SCU has one of the highest paying interest accounts without having to go through a lot of hoops (no need to use debit cards to get the higher rate) and they reimburse a certain amount of ATM fees with direct deposit. Additionally, SCU natively integrates with Zelle, which was important to me as I use this service a lot to pay back friends and family.

SCU participates in Shared Branching so I can go to a participating branch basically anywhere in the US.

Finally, the mobile app and online banking are both easy to use, intuitive, and I get notified via text and push notification anytime there is a deposit or withdrawal. You can't do everything on the mobile app (such as external transfers), but it's good enough for 99% of my needs.

A nice added bonus is that SCU will release your direct deposit 2 days early before your pay date.

Overall, I'm very satisfied with SCU. In summary:
(+) Deposit rates higher on average than other credit unions
(+) ATM reimbursements
(+) Shared Branch
(+) Zelle integration
(+) Mobile app/online banking
(+) External transfers
(-) 25 transaction limit per day on both credit and debit cards (discovered while trying to shop Christmas gifts, but no big deal as I can better plan next year)

10% Is Only For Deployed Military In Combat Zone

Posted by: |

I have no other info or opinion about the bank, just want to say that for DOD who are not deployed, their savings rate is 5% on 1st $500 and .5 above that.

Customer Service Was Awful!

Posted by: |

After many years of being at Service credit union, I'm finally leaving to a different bank! After speaking to a customer service representative on the phone, I made my decision! This lady was the rudest customer service person I've dealt with in a long time, I never write reviews, and complain, and this lady made me want to write a review, and complain anywhere I can! Very rude, to me even after being a costumer for years, just hung up and was plain rude!

Disgraceful

Posted by: |

I applied for a checking account and was denied a checking account even though I allowed them to do a soft pull of my credit and emailed all requested documentation. It took a few days so I decided to follow up by email. The customer service person had the nerve to get smart in their response. Long story short.. They denied me stating that couldn't verify my identity on my online application. Huh?? Come to find out after looking at there reviews I wasn't the only one that had an issue with this place. Please save yourself some trouble and stay away!!

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Health
A+

Health Grade Components

Overall
NCUA #68375
Year Chartered1957
Employees735
Primary Regulator
Profit Margin
Return on Assets - YTD0.65%
Return on Equity - YTD5.95%
Annual Interest Income$105.0MM
Assets and Liabilities
AssetsQ3 2020vs Q3 2019$4.41B$3.74B
LoansQ3 2020vs Q3 2019$3.41B$3.08B
DepositsQ3 2020vs Q3 2019$3.68B$3.06B
Equity CapitalQ3 2020vs Q3 2019$472.5MM$438.7MM
Loan Loss AllowanceQ3 2020vs Q3 2019$12.2MM$9.7MM
Unbacked Noncurrent LoansQ3 2020vs Q3 2019$5.3MM$7.2MM
Real Estate OwnedQ3 2020vs Q3 2019$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not Service Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Service Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
10.00%-$10kDeployed Warrior Savings
5.00%*-$500Youth Club
OTHER TIERS: 0.25% $500+
5.00%*-$500Primary Savings
OTHER TIERS: 0.25% $500+
3.00%*-$3kHoliday Club
OTHER TIERS: 0.25% $3k+
0.25%$50-Business Shares
0.25%$50-Business Secondary Savings
0.25%$50-Club account

Service Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.75%*$100k*-Money Market
OTHER TIERS: 0.50% $2.5k - $25k | 0.60% $25k - $100k
0.75%*$100k*-Business Money Market
OTHER TIERS: 0.50% $2.5k - $25k | 0.60% $25k - $100k

Service Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.40%*$25k*-Business Plus+ Checking
OTHER TIERS: 0.35% $10k - $25k
0.15%--Dividend Checking

Service Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.00%$500-60 Month Share Certificate
1.00%$500-Business 60 Month Share Certificate
0.86%$500-48 Month Share Certificate
0.86%$500-Business 48 Month Share Certificate
0.75%$500-36 Month Share Certificate
0.75%$500-Business 36 Month Share Certificate
0.65%$500-24 Month Share Certificate
0.65%$500-Business 24 Month Share Certificate
0.55%$500-6 Month Share Certificate
0.55%$500-12 Month Share Certificate
0.55%$500-Business 6 Month Share Certificate
0.55%$500-Business 12 Month Share Certificate
0.55%$500-18 Month Share Certificate
0.55%$500-9 Month Share Certificate
0.55%$500-Business 9 Month Share Certificate
0.55%$500-15 Month Share Certificate
0.55%$500-Business 15 Month Share Certificate
0.55%$500-Business 18 Month Share Certificate
0.50%$500-3 Month Share Certificate
0.50%$500-Business 3 Month Share Certificate

Service Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.00%$500-60 Month IRA Certificate
0.86%$500-48 Month IRA Certificate
0.75%$500-36 Month IRA Certificate
0.65%$500-24 Month IRA Certificate
0.55%$500-6 Month IRA Certificate
0.55%$500-12 Month IRA Certificate
0.55%$500-9 Month IRA Certificate
0.55%$500-15 Month IRA Certificate
0.55%$500-18 Month IRA Certificate
0.50%$500-3 Month IRA Certificate
Locations

Availability

Boston Area

Interactive local rates map


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