In 1957, Service Credit Union (SCU) was founded (as Portsmouth Air Force Base Credit Union) to serve the employees (both military and civilian) of Pease Air Force Base in Portsmouth, New Hampshire.
Today, SCU provides financial services to well over 200,000 members at more than 50 locations throughout New Hampshire, North Dakota, Massachusetts, and Germany.
In addition to loans and insurance, SCU offers a range of personal depository banking products, including checking, savings, money market, and Certificate of Deposit (CD) accounts, as well as IRA CDs. The money market accounts include varying rate tiers, depending upon the account balance. CD terms range from 3 months to 5 years. Additionally, SCU offers business checking, business savings, business money market, and business CD accounts.
Field of Membership Restrictions
Membership in Service Credit Union is open to the following: (1) employees of the Department of Defense and their families; (2) those current members, veterans, retirees and reservists in all branches of the U.S. Armed Forces and their families; (3) those who live or work in Belknap, Cheshire, Carroll, Grafton, Coos, Merrimack, Hillsborough, Rockingham, Strafford, and Sullivan Counties in New Hampshire; (4) those who live or work in Bourne, Falmouth, Sandwich, and Mashpee Townships in Massachusetts; (5) employees of America's Credit Union Museum, Armed Forces Financial Network, Credit Union Executive Society, Credit Union National Association, National Association of Federal Credit Unions, National Association of State Chartered Credit Unions, and Defense Credit Union Council; (6) family members of someone who is serving or has served in any branch of the military or Department of Defense; (7) those who live or work in the state of New Hampshire.
See current membership details
Related Posts
8/17 - Service Credit Union Ups 15-Month CD Special
3/2 - Service Credit Union Boosts 5-Year Share Certificate
3/2 - It's Another 5-Year CD Earning 3.00% APY!
9/5/17 - Service Credit Union Adds 30-Month CD Special
7/5/17 - Service CU Unveils 11-Month Certificate Special
5/2/17 - Service CU Rate Reduction On 5-Yr CD (2.60% APY no longer listed)
5/1/17 - 5-Yr, 2.60% APY CD May Still Be Available
3/31/17 - Service CU Celebrates 60 Years With 60-Month CD Special
12/6/16 - Service Credit Union Adds Two Short-Term Certificate Specials
12/6/16 - 20Month CD Special, 1.50% APY $1,000 Minimum
11/11/16 - 10% 3-Month CD Special BUT $1,000 Max At Service CU
2/16/16 - 11 Month CD 1.50% New Money
1/16/16 - Service Credit Union Has Three New, Very Competitive CDs
11/23/15 - Black Friday 3 Month CD Special 10% APY
11/11/14 - Great Deals for Military Members at Service Credit Union
11/4/14 - Service Credit Union's Black Friday Top Rate 15-month CD - Limited Time
11/2/14 - Service CU Black Friday Promo 2% 15Mo No Max
6/1/13 - Serivce Credit Union Offering 3 Month Member Internet Special Cd
11/5/12 - 10% 3-Month CD - $1K Max - Black Friday Special At Service Credit Union
5/18/12 - Checking and CD Deals at Service Credit Union - Limited Membership
11/22/11 - Service Credit Union's Black Friday Specials
11/26/10 - Cyber Monday $100 Checking Account Bonus At Service Credit Union
11/14/10 - 10% 3-Month CD ($1K Max) Black Friday Special At Service Credit Union In NH & MA
8/3/10 - CD Specials and Top CD Rates at Service Credit Union - Limited Membership
7/6/10 - CD Specials and World Wide ATM Rebates at Service Credit Union - Limited Membership
4/2/10 - Competitive CD Specials at Service Credit Union - Limited Membership
3/12/10 - 2.02% 11-Month CD Special at Service Credit Union - Limited Membership
2/22/10 - I See Service CU Is Offering A 9
2/14/10 - 2.15% 13-Month CD One-Day Special at Service Credit Union - Limited Membership
1/25/10 - 2.25% 19-Month CD & 2% 9-Month CD Continue at Service Credit Union - Limited Membership
1/4/10 - 2.25% 19-Month CD & 2% 9-Month CD Continues at Service Credit Union - Limited Membership
11/16/09 - 2.25% 19-Month CD & 2% 9-Month CD at Service Credit Union - Limited Membership
10/19/09 - 2.00% 9-Month CD at Service Credit Union - Limited Membership
I've been with them for almost 10 years.
I have been with SCU for over 10 years, and in all of this time I have consistently been a member for their online banking program as well. I find that the website is easy to navigate, and their mobile platform is also easily accessible. I love that they give a breakdown graph of everything I spend my money on, so I can further budget for the months to come. I also like that I can shop for products to redeem from my rewards points right on their website. The interface of the mobile site is very user-friendly, and not cluttered by unwanted and/or irrelevant information. The only thing that I would change, is I am not a fan of how those pop-up ads come up right when you go to check your account. Even if you click not to receive them again before you go to your overview, they still end up appearing, or another one will. That is the only thing that I do not like.
Careful With ACH
Turns out there is a $7.50 fee to use ACH. Not immediately noticeable. They do have a notice, but only displays after you complete most of the screen and is easily missed. Does not have anything to do with the requested delivery schedule. They did grant me a one-time reversal of the fee. THANK YOU. But I am writing this notice to remind folks that this ACH feature is ALWAYS a chargeable event. I have asked that they post the warning as soon as the external transfer page is loaded. There is ALWAYS a fee, so it should be noted immediately on that page.
10% Is Only For Deployed Military In Combat Zone
I have no other info or opinion about the bank, just want to say that for DOD who are not deployed, their savings rate is 5% on 1st $500 and .5 above that.
Customer Service Was Awful!
After many years of being at Service credit union, I'm finally leaving to a different bank! After speaking to a customer service representative on the phone, I made my decision! This lady was the rudest customer service person I've dealt with in a long time, I never write reviews, and complain, and this lady made me want to write a review, and complain anywhere I can! Very rude, to me even after being a costumer for years, just hung up and was plain rude!
Health Grade Components
| Overall | |
|---|---|
| NCUA # | 68375 |
| Year Chartered | 1957 |
| Employees | 730 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1% |
| Return on Equity - YTD | 8.46% |
| Annual Interest Income | $134.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2019vs Q4 2018 | $3.82B$3.50B |
| Loans | Q4 2019vs Q4 2018 | $3.17B$2.99B |
| Deposits | Q4 2019vs Q4 2018 | $3.13B$2.85B |
| Equity Capital | Q4 2019vs Q4 2018 | $448.0MM$414.7MM |
| Loan Loss Allowance | Q4 2019vs Q4 2018 | $9.9MM$9.9MM |
| Unbacked Noncurrent Loans | Q4 2019vs Q4 2018 | $8.6MM$7.0MM |
| Real Estate Owned | Q4 2019vs Q4 2018 | $0$0 |
