Service Credit Union

Popular Accounts at this Credit Union

APY	ACCOUNT TYPE	ACCOUNT NAME
1.50%	1-year CD	11 Month Share Certificate Special 1.50% - Ally Bank No Penalty 11-Month CD
1.50%	1-year IRA	11 Month IRA Certificate Special (Traditional, Roth, CESA) 0.62% - National Average
2.00%	5-year CD	5 Year Share Certificate 2.25% - Ally Bank High Yield 5 Year CD

View all Service Credit Union rates »

Overview / Commentary

www.servicecu.org

603-422-8300

3003 Lafayette Rd
Portsmouth, NH 03801

In 1957, Service Credit Union (SCU) was founded (as Portsmouth Air Force Base Credit Union) to serve the employees (both military and civilian) of Pease Air Force Base in Portsmouth, New Hampshire.

Today, SCU provides financial services to well over 200,000 members at more than 50 locations throughout New Hampshire, North Dakota, Massachusetts, and Germany.

In addition to loans and insurance, SCU offers a range of personal depository banking products, including checking, savings, money market, and Certificate of Deposit (CD) accounts, as well as IRA CDs. The money market accounts include varying rate tiers, depending upon the account balance. CD terms range from 3 months to 5 years. Additionally, SCU offers business checking, business savings, business money market, and business CD accounts.

Field of Membership Restrictions

Membership in Service Credit Union is open to the following: (1) employees of the Department of Defense and their families; (2) those current members, veterans, retirees and reservists in all branches of the U.S. Armed Forces and their families; (3) those who live or work in Belknap, Cheshire, Carroll, Grafton, Coos, Merrimack, Hillsborough, Rockingham, Strafford, and Sullivan Counties in New Hampshire; (4) those who live or work in Bourne, Falmouth, Sandwich, and Mashpee Townships in Massachusetts; (5) employees of America's Credit Union Museum, Armed Forces Financial Network, Credit Union Executive Society, Credit Union National Association, National Association of Federal Credit Unions, National Association of State Chartered Credit Unions, and Defense Credit Union Council; (6) family members of someone who is serving or has served in any branch of the military or Department of Defense; (7) those who live or work in the state of New Hampshire.
See current membership details

Reviews (18)

Featured Account Options

Great Bank

Posted by: Kalifornia32 | Jan 8, 2017

These reviews below are trash, if you read them you will see most of them are people blaming the bank for their problems. I've had this bank for ten years and would not trade then for the world. I finance my vehicles through them and any time I need any type of loan I go through them. Easy, friendly, and very customer oriented.

Comment

2

Careful With ACH

Posted by: Anon456 | Feb 24, 2017

Turns out there is a $7.50 fee to use ACH. Not immediately noticeable. They do have a notice, but only displays after you complete most of the screen and is easily missed. Does not have anything to do with the requested delivery schedule. They did grant me a one-time reversal of the fee. THANK YOU. But I am writing this notice to remind folks that this ACH feature is ALWAYS a chargeable event. I have asked that they post the warning as soon as the external transfer page is loaded. There is ALWAYS a fee, so it should be noted immediately on that page.

Comment

4

Fees And Limits To Your $

Posted by: fesanford70 | Jun 3, 2017

As a NH resident where they are from and military member, I thought I'd give them a try a few years ago. I also have USAA accounts and my only real complaint with them was the lack of local branches, hence the trial run. After starting a basic account I quickly found that their rates were always significantly worse than USAA (and my other accounts with Citizens and TD bank). In one case they turned me down for a car loan when I have very good credit and every other bank not only approved me, but with excellent rates. So, experiment ended, I soon closed the account and moved on. Now, a few years later upon a PCS to Germany I decide to give them another try since they have branches in country. So far I have found that they nickel and dime you with fees for every service, consistently have the worse Euro conversion rates, even though they are staffed by Americans, take both German and US holidays off, have nowhere near the convenient hours that they have stateside, and on top of it all limit your access to money like you are in a 3rd world country. With weekly spending limits on their VPAY card (only 1k Euro per week!) that they charge you for and per day branch limits of 3000Euro, which makes it pretty darn hard to do things like buy a car, furniture, or pay deposits on housing without the hassles, lead times, and additional fees of doing wire transfers, they are neither a bargain nor a convenience. By far the worst credit union - which supposedly at least nominally have their customers/owners best interests in mind.

Comment

2

Customer Service Was Awful!

Posted by: Mabi10 | Apr 7, 2017

After many years of being at Service credit union, I'm finally leaving to a different bank! After speaking to a customer service representative on the phone, I made my decision! This lady was the rudest customer service person I've dealt with in a long time, I never write reviews, and complain, and this lady made me want to write a review, and complain anywhere I can! Very rude, to me even after being a costumer for years, just hung up and was plain rude!

Comment

6

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Health

A+

Data as of Q2 2017

Learn why bank health matters

Health Grade Components

Overall
NCUA #	68375
Year Chartered	1957
Employees	615
Primary Regulator

Profit Margin
Return on Assets - YTD	0.72%
Return on Equity - YTD	6.24%
Annual Interest Income	$48.2MM

Assets and Liabilities
Assets	Q2 2017vs Q2 2016	$3.18B$2.98B
Loans	Q2 2017vs Q2 2016	$2.59B$2.27B
Deposits	Q2 2017vs Q2 2016	$2.58B$2.40B
Equity Capital	Q2 2017vs Q2 2016	$364.3MM$346.5MM
Loan Loss Allowance	Q2 2017vs Q2 2016	$8.9MM$7.7MM
Unbacked Noncurrent Loans	Q2 2017vs Q2 2016	$5.2MM$4.6MM
Real Estate Owned	Q2 2017vs Q2 2016	$0$27.00K

Rates

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