Service Credit Union

Popular Accounts at this Credit Union

APY	ACCOUNT TYPE	ACCOUNT NAME
2.00%	5-year CD	5 Year Share Certificate 2.25% - Ally Bank High Yield 5 Year CD
1.30%	6-month CD	6 Month Warrior Rewards Certificate 0.35% - National Average
1.30%	3-year CD	3 Year Share Certificate 1.60% - Ally Bank High Yield 3 Year CD

View all Service Credit Union rates »

Overview / Commentary

www.servicecu.org

603-422-8300

3003 Lafayette Rd
Portsmouth, NH 03801

In 1957, Service Credit Union (SCU) was founded (as Portsmouth Air Force Base Credit Union) to serve the employees (both military and civilian) of Pease Air Force Base in Portsmouth, New Hampshire.

Today, SCU provides financial services to well over 200,000 members at more than 50 locations throughout New Hampshire, North Dakota, Massachusetts, and Germany.

In addition to loans and insurance, SCU offers a range of personal depository banking products, including checking, savings, money market, and Certificate of Deposit (CD) accounts, as well as IRA CDs. The money market accounts include varying rate tiers, depending upon the account balance. CD terms range from 3 months to 5 years. Additionally, SCU offers business checking, business savings, business money market, and business CD accounts.

Field of Membership Restrictions

Membership in Service Credit Union is open to the following: (1) employees of the Department of Defense and their families; (2) those current members, veterans, retirees and reservists in all branches of the U.S. Armed Forces and their families; (3) those who live or work in Belknap, Cheshire, Carroll, Grafton, Coos, Merrimack, Hillsborough, Rockingham, Strafford, and Sullivan Counties in New Hampshire; (4) those who live or work in Bourne, Falmouth, Sandwich, and Mashpee Townships in Massachusetts; (5) employees of America's Credit Union Museum, Armed Forces Financial Network, Credit Union Executive Society, Credit Union National Association, National Association of Federal Credit Unions, National Association of State Chartered Credit Unions, and Defense Credit Union Council; (6) family members of someone who is serving or has served in any branch of the military or Department of Defense; (7) those who live or work in the state of New Hampshire.
See current membership details

On March 31, Ken posted a piece on a Service Credit Union CD special "available through April 30, 2017." That special is still listed on the credit union's website. According to the website, the rates posted are "accurate as of May 1, 2017." https://www.servicecu.org/personal/sideBar/content/SavingsRates.asp?pID=393&MId=450&expr=personal

Service CU Celebrates 60 Years With 60-Month CD Special (2.60% APY) - 3/31/2017

Service CU is celebrating its 60th anniversary with a 60-month Certificate Special (2.60% APY). The minimum deposit is $600, with no stated balance cap. Also as an IRA.

View all posts from:

2017
2016
2015
Earlier

5/2 - Service CU Rate Reduction On 5-Yr CD (2.60% APY no longer listed)
5/1 - 5-Yr, 2.60% APY CD May Still Be Available
3/31 - Service CU Celebrates 60 Years With 60-Month CD Special (2.60% APY)

12/6 - Service Credit Union Adds Two Short-Term Certificate Specials
12/6 - 20Month CD Special, 1.50% APY $1,000 Minimum
11/11 - 10% 3-Month CD Special BUT $1,000 Max At Service CU
2/16 - 11 Month CD 1.50% New Money
1/16 - Service Credit Union Has Three New, Very Competitive CDs

11/23 - Black Friday 3 Month CD Special 10% APY

Reviews (17)

Featured Account Options

I've been with them for almost 10 years.

Posted by: MeaghanJTP | Jan 12, 2017

I have been with SCU for over 10 years, and in all of this time I have consistently been a member for their online banking program as well. I find that the website is easy to navigate, and their mobile platform is also easily accessible. I love that they give a breakdown graph of everything I spend my money on, so I can further budget for the months to come. I also like that I can shop for products to redeem from my rewards points right on their website. The interface of the mobile site is very user-friendly, and not cluttered by unwanted and/or irrelevant information. The only thing that I would change, is I am not a fan of how those pop-up ads come up right when you go to check your account. Even if you click not to receive them again before you go to your overview, they still end up appearing, or another one will. That is the only thing that I do not like.

Comment

1

Great Bank

Posted by: Kalifornia32 | Jan 8, 2017

These reviews below are trash, if you read them you will see most of them are people blaming the bank for their problems. I've had this bank for ten years and would not trade then for the world. I finance my vehicles through them and any time I need any type of loan I go through them. Easy, friendly, and very customer oriented.

Comment

2

Careful With ACH

Posted by: Anon456 | Feb 24, 2017

Turns out there is a $7.50 fee to use ACH. Not immediately noticeable. They do have a notice, but only displays after you complete most of the screen and is easily missed. Does not have anything to do with the requested delivery schedule. They did grant me a one-time reversal of the fee. THANK YOU. But I am writing this notice to remind folks that this ACH feature is ALWAYS a chargeable event. I have asked that they post the warning as soon as the external transfer page is loaded. There is ALWAYS a fee, so it should be noted immediately on that page.

Comment

4

Customer Service Was Awful!

Posted by: Mabi10 | Apr 7, 2017

After many years of being at Service credit union, I'm finally leaving to a different bank! After speaking to a customer service representative on the phone, I made my decision! This lady was the rudest customer service person I've dealt with in a long time, I never write reviews, and complain, and this lady made me want to write a review, and complain anywhere I can! Very rude, to me even after being a costumer for years, just hung up and was plain rude!

Comment

4

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Health

A+

Data as of Q4 2016

Learn why bank health matters

Health Grade Components

Overall
NCUA #	68375
Year Chartered	1957
Employees	601
Primary Regulator

Profit Margin
Return on Assets - YTD	0.74%
Return on Equity - YTD	6.33%
Annual Interest Income	$87.8MM

Assets and Liabilities
Assets	Q4 2016vs Q4 2015	$3.03B$2.78B
Loans	Q4 2016vs Q4 2015	$2.43B$2.21B
Deposits	Q4 2016vs Q4 2015	$2.46B$2.20B
Equity Capital	Q4 2016vs Q4 2015	$353.2MM$333.5MM
Loan Loss Allowance	Q4 2016vs Q4 2015	$7.7MM$7.3MM
Unbacked Noncurrent Loans	Q4 2016vs Q4 2015	$7.2MM$5.3MM
Real Estate Owned	Q4 2016vs Q4 2015	$0$243.00K

User-submitted Promotions & Notices

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This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.

Service CU Rate Reduction On 5-Yr CD (2.60% APY no longer listed)

alan1 | May 2, 2017

The Service Credit Union's "Our Rates" page no longer lists the 5-year, 2.60% APY special. According to the web page, the APY on a 5-year CD is 2%.
https://www.servicecu.org/personal/sideBar/content/SavingsRates.asp?pID=393&MId=450&expr=personal

Comment

2

5-Yr, 2.60% APY CD May Still Be Available

alan1 | May 1, 2017

On March 31, Ken posted a piece on a Service Credit Union CD special "available through April 30, 2017." That special is still listed on the credit union's website. According to the website, the rates posted are "accurate as of May 1, 2017."
https://www.servicecu.org/personal/sideBar/content/SavingsRates.asp?pID=393&MId=450&expr=personal

1

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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.