Service Credit Union


Overview / Commentary
800-936-7730
3003 Lafayette Rd
Portsmouth, NH 03801

In 1957, Service Credit Union (SCU) was founded (as Portsmouth Air Force Base Credit Union) to serve the employees (both military and civilian) of Pease Air Force Base in Portsmouth, New Hampshire.

Today, SCU provides financial services to well over 200,000 members at more than 50 locations throughout New Hampshire, North Dakota, Massachusetts, and Germany.

In addition to loans and insurance, SCU offers a range of personal depository banking products, including checking, savings, money market, and Certificate of Deposit (CD) accounts, as well as IRA CDs. The money market accounts include varying rate tiers, depending upon the account balance. CD terms range from 3 months to 5 years. Additionally, SCU offers business checking, business savings, business money market, and business CD accounts.

Field of Membership Restrictions

Membership in Service Credit Union is open to the following: (1) employees of the Department of Defense and their families; (2) those current members, veterans, retirees and reservists in all branches of the U.S. Armed Forces and their families; (3) those who live or work in Belknap, Cheshire, Carroll, Grafton, Coos, Merrimack, Hillsborough, Rockingham, Strafford, and Sullivan Counties in New Hampshire; (4) those who live or work in Bourne, Falmouth, Sandwich, and Mashpee Townships in Massachusetts; (5) employees of America's Credit Union Museum, Armed Forces Financial Network, Credit Union Executive Society, Credit Union National Association, National Association of Federal Credit Unions, National Association of State Chartered Credit Unions, and Defense Credit Union Council; (6) family members of someone who is serving or has served in any branch of the military or Department of Defense; (7) those who live or work in the state of New Hampshire.
See current membership details

Related Posts

Service Credit Union's 18-Month Share Certificate Earns 2.50% APY - 9/27/2019

Service Credit Union (easy membership with military relationship) is currently offering an 18-month CD (2.50% APY) and a 24-month CD (2.55% APY). Minimum $1k deposit.

Service Credit Union Adds Black Friday 27-Month CD - 11/23/2018

Now through November 26, 2018, Service Credit Union is offering to nationally available Special Rate CDs: 27-month (3.25% APY) and 18-month (3.05% APY). $1k min deposit.

View all posts from:

12/6/16 - Service Credit Union Adds Two Short-Term Certificate Specials
12/6/16 - 20Month CD Special, 1.50% APY $1,000 Minimum
11/11/16 - 10% 3-Month CD Special BUT $1,000 Max At Service CU
2/16/16 - 11 Month CD 1.50% New Money
1/16/16 - Service Credit Union Has Three New, Very Competitive CDs
11/23/15 - Black Friday 3 Month CD Special 10% APY
11/11/14 - Great Deals for Military Members at Service Credit Union
11/4/14 - Service Credit Union's Black Friday Top Rate 15-month CD - Limited Time
11/2/14 - Service CU Black Friday Promo 2% 15Mo No Max
6/1/13 - Serivce Credit Union Offering 3 Month Member Internet Special Cd
11/5/12 - 10% 3-Month CD - $1K Max - Black Friday Special At Service Credit Union
5/18/12 - Checking and CD Deals at Service Credit Union - Limited Membership
11/22/11 - Service Credit Union's Black Friday Specials
11/26/10 - Cyber Monday $100 Checking Account Bonus At Service Credit Union
11/14/10 - 10% 3-Month CD ($1K Max) Black Friday Special At Service Credit Union In NH & MA
8/3/10 - CD Specials and Top CD Rates at Service Credit Union - Limited Membership
7/6/10 - CD Specials and World Wide ATM Rebates at Service Credit Union - Limited Membership
4/2/10 - Competitive CD Specials at Service Credit Union - Limited Membership
3/12/10 - 2.02% 11-Month CD Special at Service Credit Union - Limited Membership
2/22/10 - I See Service CU Is Offering A 9
2/14/10 - 2.15% 13-Month CD One-Day Special at Service Credit Union - Limited Membership
1/25/10 - 2.25% 19-Month CD & 2% 9-Month CD Continue at Service Credit Union - Limited Membership
1/4/10 - 2.25% 19-Month CD & 2% 9-Month CD Continues at Service Credit Union - Limited Membership
11/16/09 - 2.25% 19-Month CD & 2% 9-Month CD at Service Credit Union - Limited Membership
10/19/09 - 2.00% 9-Month CD at Service Credit Union - Limited Membership

I've been with them for almost 10 years.

I have been with SCU for over 10 years, and in all of this time I have consistently been a member for their online banking program as well. I find that the website is easy to navigate, and their mobile platform is also easily accessible. I love that they give a breakdown graph of everything I spend my money on, so I can further budget for the months to come. I also like that I can shop for products to redeem from my rewards points right on their website. The interface of the mobile site is very user-friendly, and not cluttered by unwanted and/or irrelevant information. The only thing that I would change, is I am not a fan of how those pop-up ads come up right when you go to check your account. Even if you click not to receive them again before you go to your overview, they still end up appearing, or another one will. That is the only thing that I do not like.

Careful With ACH

Posted by: Anon456 | Feb 24, 2017

Turns out there is a $7.50 fee to use ACH. Not immediately noticeable. They do have a notice, but only displays after you complete most of the screen and is easily missed. Does not have anything to do with the requested delivery schedule. They did grant me a one-time reversal of the fee. THANK YOU. But I am writing this notice to remind folks that this ACH feature is ALWAYS a chargeable event. I have asked that they post the warning as soon as the external transfer page is loaded. There is ALWAYS a fee, so it should be noted immediately on that page.

Customer Service Was Awful!

Posted by: Mabi10 | Apr 7, 2017

After many years of being at Service credit union, I'm finally leaving to a different bank! After speaking to a customer service representative on the phone, I made my decision! This lady was the rudest customer service person I've dealt with in a long time, I never write reviews, and complain, and this lady made me want to write a review, and complain anywhere I can! Very rude, to me even after being a costumer for years, just hung up and was plain rude!

Reliable, Friendly And Easy

Posted by: Gretta012 | May 13, 2011

i joined this credit union as a teen and have remained a customer for the past 18 years. I love this bank as all the services are free and they offer lots of great promotions at different times. The tellers are super friendly and recognize you by name when you come in. Rates are fair in this economy and banking is seamless. New perks like online deposits are great! I am a very happy customer and plan on staying with them for a long time.

VIEW MORE REVIEWS

Health
A+

Health Grade Components

Overall
NCUA #68375
Year Chartered1957
Employees686
Primary Regulator
Profit Margin
Return on Assets - YTD1%
Return on Equity - YTD8.51%
Annual Interest Income$65.1MM
Assets and Liabilities
AssetsQ2 2019vs Q2 2018$3.70B$3.38B
LoansQ2 2019vs Q2 2018$3.04B$2.90B
DepositsQ2 2019vs Q2 2018$3.02B$2.74B
Equity CapitalQ2 2019vs Q2 2018$434.9MM$398.8MM
Loan Loss AllowanceQ2 2019vs Q2 2018$9.6MM$9.7MM
Unbacked Noncurrent LoansQ2 2019vs Q2 2018$6.8MM$4.3MM
Real Estate OwnedQ2 2019vs Q2 2018$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not Service Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Service Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
10.00%-$10kWarrior Savings
3.00%*-$3kHoliday Club
OTHER TIERS: 0.25% $3k+
1.00%*$2.5k*-STAR Shares
OTHER TIERS: 0.95% Up to $2.5k
1.00%*$2.5k*-Senior Shares
OTHER TIERS: 0.95% Up to $2.5k
0.85%*$2.5k*-Select Employer Group (SEG) Savings
OTHER TIERS: 0.80% Up to $2.5k
0.85%*$2.5k*-Veteran Shares
OTHER TIERS: 0.80% Up to $2.5k
0.25%*$5k*-Share Savings
OTHER TIERS: 0.20% $50 - $5k
0.25%*$5k*-Business Shares
OTHER TIERS: 0.20% $50 - $5k
0.25%*$5k*-Youth Club
OTHER TIERS: 0.20% $50 - $5k
0.25%*$5k*-Business Secondary Savings
OTHER TIERS: 0.20% $50 - $5k

Service Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.25%*$100k*-Money Market
OTHER TIERS: 0.75% $2.5k - $25k | 1.00% $25k - $100k
1.25%*$100k*-Business Money Market
OTHER TIERS: 0.75% $2.5k - $25k | 1.00% $25k - $100k

Service Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.40%*$25k*-Business Plus+ Checking
OTHER TIERS: 0.35% $10k - $25k
0.10%*$5k*-Five Star Service Checking
OTHER TIERS: 0.05% $1.5k - $5k

Service Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.30%$1k-24 Month Share Certificate
2.30%$1k-36 Month Share Certificate
2.30%$1k-48 Month Share Certificate
2.30%$1k-60 Month Share Certificate
2.30%$1k-Business 24 Month Share Certificate
2.30%$1k-Business 36 Month Share Certificate
2.30%$1k-Business 48 Month Share Certificate
2.30%$1k-Business 60 Month Share Certificate
2.25%$1k-18 Month Share Certificate
2.25%$1k-Business 18 Month Share Certificate
2.10%$1k-15 Month Share Certificate
2.10%$1k-Business 15 Month Share Certificate
2.00%$1k-12 Month Share Certificate
2.00%$1k-Business 12 Month Share Certificate
1.80%$1k-9 Month Share Certificate
1.80%$1k-Business 9 Month Share Certificate
1.75%$250-6 Month Share Certificate
1.75%$1k-Business 6 Month Share Certificate
0.75%$1k-3 Month Share Certificate
0.75%$1k-Business 3 Month Share Certificate

Service Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.30%$1k-24 Month IRA Certificate
2.30%$1k-36 Month IRA Certificate
2.30%$1k-48 Month IRA Certificate
2.30%$1k-60 Month IRA Certificate
2.25%$1k-18 Month IRA Certificate
2.10%$1k-15 Month IRA Certificate
2.00%$1k-12 Month IRA Certificate
1.80%$1k-9 Month IRA Certificate
1.75%$1k-6 Month IRA Certificate
0.75%$1k-3 Month IRA Certificate
Locations

Availability

Boston Area

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