Simplicity Credit Union is headquartered in Marshfield and is the 23rd largest credit union in the state of Wisconsin. It is also the 862nd largest credit union in the nation. It was established in 1949 and as of September of 2020, it had grown to 83 employees and 25,345 members at 6 locations. Simplicity Credit Union has an A health rating.
Field of Membership Restrictions
Simplicity Credit Union is open to those who live or work in Adams, Clark, Marathon, Portage, Shawano, Waupaca, Waushara and Wood Counties or in the Township of Alma in Jackson County. Membership is also open to employees of CP Rail Systems, Delta Dental Plan of Wisconsin, Copps Company and Corporation, Donaldson Company, Corporate Express Industries, Inc., SNE Corp., Sunrise Medical, and Stockholders or Patrons of the Tomorrow Valley Co-op.
See current membership details
A solid credit union.
Central city credit union is a very good credit union. In terms of deposit accounts, I have a savings and a checking account currently, and had a CD at one point. Firstly, the customer service is wonderful. The employees are trained very well at how to handle any situation, and I always feel that they are doing their best to find a solution. I've always felt like they are on my side, unlike at other financial institutions. They only offer me services if it is actually something that could benefit me, they aren't just trying to make sales. They are also very understanding of situations and are happy to refund fees, which are very reasonable to begin with. They also have many products and services just like any other bank. They also have a great advantage over other credit unions through the shared branch service, where you can access your Central City Credit Union account at other credit unions that are part of the network. This lets you take advantage of the great rates no matter where you are. The online banking and mobile banking options are full featured, you can deposit checks through the mobile app. This credit union makes me feel like I am part of a family, I am well taken care of. I am happy to have Central city credit union as my primary financial.
I Would Never Recommend This Credit Union
The rate that this credit union deserves is a minus for every category.
I would not recommend this credit union to my worst enemy .
I feel they would take your last dollar if they could get by with it.
Stay away from this place.
Overall Rating No Stars
- 0 Customer Service
Web / Mobile Experience
- 0
Competitive Products
- 0
Reasonable Fees
- 0
Horrible Service Now
We have banked with this credit union when it was Point Plus, then Central City and it was a wonderful bank. Friendly, fast customer service. Now that it is Simplicity, it is horrible! Long lines in drive up, no Saturday hours, on hold when calling the bank for over 10 mins-then directed to leave a message. I will be looking for another bank.
Not Impressed
It's now next to impossible to get ahold of someone since the change to Simplicity. Not Impressed with the changes. Very impersonal and ridiculous.
Customer Service
I've had an account at this credit union since i was a child, but have since changed banks because of poor customer service thoughout the organization
Data as of Q3 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 66678 |
| Year Chartered | 1949 |
| Employees | 83 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.68% |
| Return on Equity - YTD | 6.52% |
| Annual Interest Income | $8.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2020vs Q3 2019 | $321.8MM$269.9MM |
| Loans | Q3 2020vs Q3 2019 | $210.3MM$200.5MM |
| Deposits | Q3 2020vs Q3 2019 | $279.6MM$221.2MM |
| Equity Capital | Q3 2020vs Q3 2019 | $33.3MM$31.0MM |
| Loan Loss Allowance | Q3 2020vs Q3 2019 | $1.0MM$800.00K |
| Unbacked Noncurrent Loans | Q3 2020vs Q3 2019 | $1.1MM$2.1MM |
| Real Estate Owned | Q3 2020vs Q3 2019 | $4.00K$17.00K |