Air Force Federal Credit Union was established in 1952 by Airmen volunteers as Lackland Federal Credit Union. Today, it is headquartered in San Antonio, TX, and its funds are insured by the National Credit Union Administration.
Air Force FCU provides a range of personal deposit accounts to its members, including checking accounts, savings accounts, money market accounts, Certificates of Deposit (CDs), and Individual Retirement Accounts (IRAs). Customers can securely and conveniently access their funds via online and mobile banking.
The credit union requires a basic savings account for membership, and its checking accounts include a product option for those with poor credit history. Money market accounts yield tiered interest rates, based upon the account balance. CD terms range from 6 months to 7 years, and CD funds may be used as collateral for certain loans. IRA options include Traditional, Roth, and Coverdell ESA products.
In addition to offering payroll and merchant payment processing services to its business clients, Air Force FCU also offers business checking accounts.
Membership in Soarion Credit Union is open (1) If you live, work, worship or attend school or have a business or other legal entity located in Qualified areas of San Antonio, Texas or Del Rio, Texas, and surrounding counties or Mississippi counties of Clay, Lowndes, and Oktibbeha.
(2) If you are an active duty member, reservist, veteran, retiree, or a dependent of a member of the U.S. Armed Forces or National Guard residing or working in Texas, Oklahoma, Arkansas, Louisiana, or Mississippi.
(3) If you are a family member or reside in the household of a person who qualifies for membership.
(4) If you join either the Airman Heritage Foundation or the Dream Educational Foundation.
See current membership details
It took 5 days and multiple phone calls to open a CD. It was the most tedious and aggravating CD buying experience I've ever had - and I have opened a LOT of CDs. And had I not kept checking up and prodding them it might never have been completed and my nest egg would have sat in my base member account earning .05% - not even the scant .5% many other low-paying banks still offer in a time when other banks are paying 4.00% on money market accounts and 5%+ on CDs.
The third time I called Soarion to try and fix this, I spoke to Gerard, ex.5573. He said he would send my request to the CD dept. I explained that this is what I was told two times previously but it was never done. I requested that because of the previous two mistakes the request be expedited, preferably during this phone call. He said that this couldn't be done and it could take another 2-3 business days. He refused to get the CD dept. to expedite the request. Since there had already been two attempts to correct the problem, that was a very reasonable request.
I asked to talk to a supervisor but Gerard claimed he was the head of the department and refused to let me talk with anyone else. When I pressed him for a means to contact somebody else about my problem all he would do was give me the member services email address.
| Overall | |
|---|---|
| NCUA # | 8169 |
| Year Chartered | 1952 |
| Employees | 130 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.36% |
| Return on Equity - YTD | 4.9% |
| Annual Interest Income | $16.3MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2024vs Q2 2023 | $645.4MM$644MM |
| Loans | Q2 2024vs Q2 2023 | $554.9MM$536.7MM |
| Deposits | Q2 2024vs Q2 2023 | $583.3MM$552.3MM |
| Equity Capital | Q2 2024vs Q2 2023 | $47.9MM$46.8MM |
| Loan Loss Allowance | Q2 2024vs Q2 2023 | $4.8MM$2MM |
| Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $12MM$6.8MM |
| Real Estate Owned | Q2 2024vs Q2 2023 | $0$0 |
Rates for Soarion Credit Union are currently being reviewed.
| Soarion Credit Union Locations | ||
|---|---|---|
| Branch Office | 200 Avenue C | Del Rio, TX 78840 |
| Branch Office | 151 Valley HI Dr | San Antonio, TX 78227 |
| Branch Office | 1560 Cable Ranch Rd Ste 200 | San Antonio, TX 78245 |
| Branch Office | 2180 Reese St Bldg 1285 | Lackland AFB, TX 78236 |
| Branch Office | 6000 FM 3009 Ste 206 | Schertz, TX 78154 |
| Branch Office | 1908 Highway 45 N Suite A | Columbus, MS 39705 |
| Branch Office | 9910 W Loop 1604 N Ste 129 | San Antonio, TX 78254 |
| Branch Office | 2538 Summit Church Rd Unit 107 | San Antonio, TX 78259-1610 |