Southern Bank is headquartered in POPLAR BLUFF and is the 9th largest bank in the state of Missouri. It is also the 287th largest bank in the nation. It was established in 1887 and as of March of 2025, it had grown to 713 employees at 69 locations. Southern Bank's savings rates are 6X the national average, and it has an A health rating.
Customer Service
Southern Bank took over my bank. At 130 only one person working at desk for deposits!! Customer service via phone is terrible . They act like they don’t even want to be working!
Not A Good Place To Bank-Ozark
A female employee at my location took it upon herself to speek to me, a 65 year old woman as though she was reprimanding her child. She blamed me (the victim) for my card information being stolen. First off I’m old enough and computer knowledgeable enough to know how to keep my information as safe as can be expected. Come to find out Samsung has a major security issue and my phone was hacked. How totally irresponsible and downright hateful she had while blaming the customer. You should never assume you know how someone lives and protects their personal information. Her attitude is unacceptable but I didn’t get the feeling her supervisor would correct her attitude. Now I’ll be finding a new bank.
Southern Bank Is The Worst
Southern bank took over my bank and it's been royally screwed up since... Highly don't recommend this bank they're horrible
Rude And Moneythirsty
Don’t bank here unless you like being treated like dirt any time you call customer service for assistance, and you have plenty of extra money to be drained for random charges. If you have a dispute on a charge it’ll take more than 30 days for a resolution, and you’ll have to waste your own time following up with them repeatedly to remind them to do their job and ask for updates on your case. Their reps are disrespectful and condescending, including the managers. I’ll let a more respectful bank profit from my funds instead.
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 28332 |
| Year Established | 1887 |
| Employees | 713 |
| Primary Regulator | FED |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.33% |
| Return on Equity - YTD | 13.67% |
| Annual Interest Income | $69.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $4.93B$4.6B |
| Loans | Q1 2025vs Q1 2024 | $3.97B$3.72B |
| Deposits | Q1 2025vs Q1 2024 | $4.28B$4.01B |
| Equity Capital | Q1 2025vs Q1 2024 | $483.6MM$434.4MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $54.9MM$51.3MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $21.7MM$6.7MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $1.8MM$3.8MM |
