Southern Bank is headquartered in Poplar Bluff and is the 10th largest bank in the state of Missouri. It is also the 364th largest bank in the nation. It was established in 1887 and as of June of 2022, it had grown to 535 employees at 56 locations. Southern Bank has an A health rating.
My experience with Southern Bank has been good. I setup my account with them all online and was relatively easy. They have a smooth mobile app that allows you to access your account anytime you want to. You can deposit checks using the app for easy convenience. The reason I picked this bank was because of their killer interest rate on checking accounts. Currently it's at 3% on up to $15,000. The only catch is you have to do some sort of direct deposit, 12 debit card transactions, and sign-up for paperless statements. It's easy to find 12 things a month to use my debit card on. If you meet all the requirements then they will reimburse you on ATM fees from other banks.
Don’t bank here unless you like being treated like dirt any time you call customer service for assistance, and you have plenty of extra money to be drained for random charges. If you have a dispute on a charge it’ll take more than 30 days for a resolution, and you’ll have to waste your own time following up with them repeatedly to remind them to do their job and ask for updates on your case. Their reps are disrespectful and condescending, including the managers. I’ll let a more respectful bank profit from my funds instead.
This bank will add fees to closed accounts, never contacting ALL of the account holders and then send the whole mess to collections. The account had to be closed because the debit card use was unreliable for an out of town traveler because the bank was hacked so many times and the cards were constantly declined and had to be replaced. Sending something to collections without notifying ALL the account holders of an issue (after adding $100's of dollars in fees) and threatening credit reporting is akin to extortion. They also will not work with you in any way to take care of the alleged amount owed in a timely manner. Basically you bank here, you're screwed.
Very unhappy with this bank. I have constant problems with the ATM never having money in it or being "temp out of service". This is the only branch in Batesville and the only ATM. You would think they would keep it stocked. Just in the past week, I've had to make 4 trips to the ATM to try to get money out of it since they are only open the times I'm at work. Three of these trips, the ATM was either Out of Service or had no money in it. This seems to be a constant problem. I've called and complained many times and never get a call back. It's extremely frustrating. I have called the main bank numerous times and the bank in Batesville but nothing ever seems to be done about it. I called and complained AGAIN at the main bank in Missouri ( the number automatically sends you there if the bank in Batesville is closed) I was told they would let the Batesville Manager know and it would be taken care of. I go back this morning to try to get money out of my account...( the bank is closed because they have changed their opening hours to 830am) and of course it is TEMP OUT OF SERVICE. I'm to the point of starting to use another bank. I have accounts at two other banks in Batesville (First Community and Citizens) and I have NEVER had an issue with their ATMS but Southern has ONE ATM in Batesville and it never works. I have literally pulled up to the ATM of this bank right at closing time and watched the employees walking out leaving with the ATM flashing "OUT OF SERVICE". Not happy with SOUTHERN BANK at all. VERY VERY UNHAPPY CUSTOMER!! THINK TWICE ABOUT OPENING AN ACCT HERE...ESPECIALLY IF YOU HAVE TO USE THE ATM OFTEN BECAUSE OF THE INCONVENIENT HOURS THEY ARE OPEN.
This is the worst bank I have had the displeasure of dealing with. If you are a person that has a low income and live penny to penny, don't deal with them. Never do overdraft either. They "rearrange" things in your account so they can get the maximum overdraft charges. Bank of America was sued for this. They will lock your account even when it has money in it and tell you it's a "safety feature" and not let you access your money. You can complain and they will take messages and nobody will respond. I filed a better business bureau complaint and nobody responded. Shady bank with shady practices!
As an appraiser, I've yet to receive payment for an appraisal I did in January 2016. I don't expect payment because I didn't "bring home the bacon" on their deal apparently. So much for the Appraisal Independence Requirement of Dodd-Frank.
Need I remind the appraiser's job is not to rubber stamp the value? It is to provide an independent opinion of value.
|FDIC Certificate #||28332|
|Return on Assets - YTD||1.49%|
|Return on Equity - YTD||15.28%|
|Annual Interest Income||$60.5MM|
|Assets and Liabilities|
|Assets||Q2 2022vs Q2 2021||$3.19B$2.69B|
|Loans||Q2 2022vs Q2 2021||$2.69B$2.20B|
|Deposits||Q2 2022vs Q2 2021||$2.82B$2.33B|
|Equity Capital||Q2 2022vs Q2 2021||$306.5MM$283.5MM|
|Loan Loss Allowance||Q2 2022vs Q2 2021||$33.2MM$33.2MM|
|Unbacked Noncurrent Loans||Q2 2022vs Q2 2021||$4.1MM$5.6MM|
|Real Estate Owned||Q2 2022vs Q2 2021||$2.2MM$2.2MM|
Always verify rates and promotions with the bank or credit union. We are not Southern Bank; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|0.50%||-||-||First-Time Home Buyers Savings|
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|OTHER TIERS: 0.05% → $25k+|
|OTHER TIERS: 0.10% → $10k+|