Southern Bank


Reviews (4)

Customer Service

Posted by: |

Southern Bank took over my bank. At 130 only one person working at desk for deposits!! Customer service via phone is terrible . They act like they don’t even want to be working!

Not A Good Place To Bank-Ozark

Posted by: |

A female employee at my location took it upon herself to speek to me, a 65 year old woman as though she was reprimanding her child. She blamed me (the victim) for my card information being stolen. First off I’m old enough and computer knowledgeable enough to know how to keep my information as safe as can be expected. Come to find out Samsung has a major security issue and my phone was hacked. How totally irresponsible and downright hateful she had while blaming the customer. You should never assume you know how someone lives and protects their personal information. Her attitude is unacceptable but I didn’t get the feeling her supervisor would correct her attitude. Now I’ll be finding a new bank.

Southern Bank Is The Worst

Posted by: |

Southern bank took over my bank and it's been royally screwed up since... Highly don't recommend this bank they're horrible

Rude And Moneythirsty

Posted by: |

Don’t bank here unless you like being treated like dirt any time you call customer service for assistance, and you have plenty of extra money to be drained for random charges. If you have a dispute on a charge it’ll take more than 30 days for a resolution, and you’ll have to waste your own time following up with them repeatedly to remind them to do their job and ask for updates on your case. Their reps are disrespectful and condescending, including the managers. I’ll let a more respectful bank profit from my funds instead.



Health

Health Grade Components

Overall
FDIC Certificate #28332
Year Established1887
Employees714
Primary RegulatorFED
Profit Margin
Return on Assets - YTD1.13%
Return on Equity - YTD11.9%
Annual Interest Income$129MM
Assets and Liabilities
AssetsQ2 2024vs Q2 2023$4.55B$4.31B
LoansQ2 2024vs Q2 2023$3.8B$3.57B
DepositsQ2 2024vs Q2 2023$3.96B$3.74B
Equity CapitalQ2 2024vs Q2 2023$446.1MM$404.3MM
Loan Loss AllowanceQ2 2024vs Q2 2023$52.5MM$47.8MM
Unbacked Noncurrent LoansQ2 2024vs Q2 2023$6.2MM$6.8MM
Real Estate OwnedQ2 2024vs Q2 2023$3.9MM$3.6MM
Rates

Rates for Southern Bank are currently being reviewed.

Locations

Availability



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