St. Mary's Bank is headquartered in Manchester and is the 3rd largest credit union in the state of New Hampshire. It is also the 307th largest credit union in the nation. It was established in 1909 and as of December of 2020, it had grown to 247 employees and 115,233 members at 10 locations. St. Mary's Bank has an A health rating.
Field of Membership Restrictions
Membership in St. Mary's Bank is open to anyone through purchasing a minimal $5 share.
See current membership details
Better banking at St. Mary's
My account at St. Mary's was my first real bank account. I was happy to use a credit union to avoid the fees of the big banks. At the imte I opened my account, the CD rates were competitive with other banks in town. Even though it is a smaller credit union, they had branches were I lived and offered ATM fee forgiveness outside the network. I would definitely recommend it to others.
St Mary's Review
I've had an account with Saint Mary's for about 10 years now. Overall I would say i'm satisfied them particularly after dropping my big name bank and switching over to them. The difference isn't necessarily in the interest rates or the ability to get loans but rather in the level of customer service. On the rare occasions I've had issues with my account, I've always been treated like I mattered and like they cared about my business. Overall their website is straight forward and easy to use although I will say their mobile site needs a little polishing, it tends to be slow and the interface is not as intuitive as it could be. Their app is slightly better but has a tendency to freeze if I move to quickly between menus and accounts.
Great Rate On The 1St $1000.00, If You Can Get An Account Open. Luck After 3 Weeks Of Trying.
Been trying to open a "Rainy Day Savings" for few weeks now. The primary account ("Rainy Day Savings") was approved but the secondary is still awaiting approval. They called the house and asked me to call them and when I do, they said they can't help me unless I give me the verbal password. "?" Verbal password? "I don't remember the verbal password." "Sorry" they say. So without blowing my top, I'm waiting and thinking about what to do next.
I've had another problem. When trying to sign up, the address listed on the application is not the address I typed in. I'm glad I let them take just $50 from the account I'm using to fund St Mary's. So in the mean time, I'm need to starting searching for another high interest account to place the bonus money from my job.
Horrible Do Not Recommend
Basically you get all the hassle of a big bank with none of the benefits. They expect you to overlook their low tech offerings like no apple pay for example, meanwhile they treat you like anonymous garbage when you need their help with extremely good reason after being a customer for over ten years (currently pregnant and high risk and had a difficult month financially in recovery mode with a plan that I can prove and they basically kicked me in the teeth over a 32$ fee and they also seemed to enjoy my being down.)
Data as of Q4 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 63829 |
| Year Chartered | 1909 |
| Employees | 247 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.72% |
| Return on Equity - YTD | 9.7% |
| Annual Interest Income | $38.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2020vs Q4 2019 | $1.26B$1.05B |
| Loans | Q4 2020vs Q4 2019 | $1.01B$897.7MM |
| Deposits | Q4 2020vs Q4 2019 | $1.12B$933.8MM |
| Equity Capital | Q4 2020vs Q4 2019 | $93.1MM$82.8MM |
| Loan Loss Allowance | Q4 2020vs Q4 2019 | $7.2MM$4.9MM |
| Unbacked Noncurrent Loans | Q4 2020vs Q4 2019 | $921.00K$1.7MM |
| Real Estate Owned | Q4 2020vs Q4 2019 | $0$176.00K |