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Reviews (2)

Very Good Service After Change In Management

I went to the one in DC branch. 3 years ago i would give them a one star easily. However since 2013 they've recruited new managers from the US and focus on improving their customer service, and i must admit they've done a very good job. Very good Remittance service to India and very competitive interest in loans. There are still a lot of rooms for improvement, but so far thumbs up.

Antiquated Service, Inadequate Software.

Posted by: Anonymous | Aug 17, 2012

Would have to say that they have the worst customer service of the 25 or so banks I have dealt with. Their procedures are like something out of the 19th centrury.

1. They do not have the ability to transfer funds between branches. When we wanted to move an expiring CD to a branch closer to us, we had to go to the old bank, and get a PAPER check, in order to open the CD at the closer branch.

2. The staff at the old branch gave us a very hard time because we wanted to move our funds to a more convenient location.

3. We had to fill out another form, in order to get our funds- never experienced this anywhere else,ever.

4. It took them 45 minutes to issue 2 bank checks. This procedure usually takes 5 minutes, at any other bank.

This type of antiquated service may be normal in India, guaranteeing full employment to numerous clerks, but it is like stepping back in time to the days of Charles Dickens and Ebaneezer Scrooge.












Health Grade Components

FDIC Certificate #23998
Year Established1982
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.68%
Return on Equity - YTD3.68%
Annual Interest Income$5.9MM
Assets and Liabilities
AssetsQ1 2017vs Q1 2016$636.3MM$650.0MM
LoansQ1 2017vs Q1 2016$508.5MM$514.9MM
DepositsQ1 2017vs Q1 2016$505.5MM$494.5MM
Equity CapitalQ1 2017vs Q1 2016$118.3MM$114.7MM
Loan Loss AllowanceQ1 2017vs Q1 2016$7.4MM$9.0MM
Unbacked Noncurrent LoansQ1 2017vs Q1 2016$4.7MM$19.1MM
Real Estate OwnedQ1 2017vs Q1 2016$0$0

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State Bank of India (California) Locations
Artesia Branch18191 Pioneer BoulevardArtesia, CA 90701
State Bank Of India Branch21724 Ventura BlvdWoodland Hills, CA 91364
State Bank Of India (California) - Tustin Branch2827 Park Avenue, Suite 10aTustin, CA 92782
Fresno Branch2887 W. Shaw Avenue Ste 101Fresno, CA 93711
State Bank Of India (California) - Fremont Branch39148 Paseo Padre ParkwayFremont, CA 94538
San Jose Branch675 North First Street Suite 105San Jose, CA 95112
Los Angeles Branch707 Wilshire Boulevard, Suite 2900Los Angeles, CA 90017
State Bank Of India (California)707 Wilshire Boulevard, Suite 2900Los Angeles, CA 90017
San Diego Branch9494 Black Mountain Road Ste CSan Diego, CA 92126
Washington, Dc Branch2001 Pennsylvania Avenue, NWWashington, DC 20006