SECU of Maryland

Popular Accounts at this Credit Union

APY	ACCOUNT TYPE	ACCOUNT NAME
2.30%	5-year CD	5 Year CD 2.35% - Synchrony Bank 60 Month CD
1.80%	3-year CD	3 Year CD 1.85% - Synchrony Bank 36 Month CD
2.30%	5-year IRA	5 Year IRA 1.54% - National Average

View all SECU of Maryland rates »

Overview / Commentary

www.secumd.org

410-487-7328

971 Corporate Blvd
Linthicum, MD 21090-2342

SECU of Maryland is headquartered in Linthicum and is the largest credit union in the state of Maryland. It is also the 54^th largest credit union in the nation. It was established in 1951 and as of March of 2017, it had grown to 348 employees and 245,196 members at 24 locations. SECU of Maryland's CD rates are 61% higher than the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in SECU of Maryland is open to employees, retirees and contractors of the state of Maryland, employees of Anne Arundel County, alumni, students, faculty and staff of University System of Maryland Schools, employees of organizations located in Maryland that receive federal, state or local funding, and over 500 local Select Employer Groups
See current membership details

Great Customer Service

Posted by: Logan | Oct 19, 2014

After switching from BOA to SECU I cannot be more happy with the way I am treated from branch to branch. I'm not just a drop in the hat to them and they want to resolve everything for you at the time you visit the instore. My only gripe would be the online transaction tracking does not show real time like the big name above. Usually within 24 hours all of the previous days transactions post.

Comment

2

SECU is the alternative to the big banks that you have been looking for

Posted by: ROFL | Sep 28, 2016

SECU is Maryland's leading credit union, and I have had a personal savings and checking account with them for ten years. Their rates blow the big banks rates out of the water, especially if you sign up for a long term program. They give incentives for this type of patronage and makes the deal work great for both parties. I prefer credit unions over others by a good margin, and this specific credit union by an even larger margin.

Comment

3

Good Service, Mediocre Infrastructure

Posted by: ben3629 | Nov 1, 2013

I've been a member of SECU for about ten years and it was my primary bank for most of that time. I will be closing my accounts soon only because I've left the Maryland area. Overall I'm reasonably satisfied with the bank, though I have had a few issues which required some intervention on my part but always worked out in the end. TL;DR their infrastructure leaves something to be desired, which is not surprising for a small bank, but I almost always got great customer service.

I've been in to branches many times for various services: cashier's checks, notary, car loan, CDs, etc. Most of these experiences were positive, but of course only the negative ones stick in my memory over time.

The most recent examples of my interactions with them had to do with some CDs I had in a ladder. I had a problem because I wanted my CDs be deposited into one of my accounts at maturation. The trouble was I had closed that account after the CDs were opened and before they matured, so each CD ended up auto-renewing instead. The maturations were staggered so each time I would visit a branch to get the problem taken care of, and they would back out the renewed CD and "fix" the others so it wouldn't happen again... only to find out six months later that the next CD in the chain still auto-renewed. It wasn't until the last one that this problem finally was resolved, though on the day after the maturation it temporarily showed the CD renewing and gave me a bit of a scare.

These problems were all technical with their (complex) account management system that I got a glimpse of once. I totally understand how little screwups like this happened with the system they have, and I never had a bad experience resolving them (even on one occasion where I was outside the 5-day grace period to back out of one of the CDs, they accomodated it because they realized it was their fault). The worst it ever got was when I tried to resolve one of the CD renewals over the phone and was told I had to come in to a branch to get it taken care of; a little strange but I was able to oblige.

Comment

4

Dishonest And Incompetent Credit Union With Horrible Customer Service

Posted by: yaanadol | Jun 16, 2017

About 15 years ago I opened a Checking & Savings account with SECU as I was sick of bank of America with it's fees. Later, I also opened a secured Visa credit card with them to improve my credit score as I was new to US. After 5 years I moved to another state and I did not use my SECU account as well as the secured credit card as with an excellent credit score I was able to obtain many credit cards. I sent them a letter about change of address and have been receiving their promotional mails since then. Subsequently they closed my secured Visa credit card but did not send me the funds used to secure the card. Life got busy and fast forward 8 years when I decided to close my accounts.
I sent them a letter by mail and a SM online asking them to release my funds used to secure the Visa card and close my other accounts and send me a check of the amount in my accounts and secured funds. Not only they did not respond at all to my letter but it took them over a month to respond to my SM saying "we apologize for the delay in responding and hoping that matter has been resolved to your satisfaction" . WTF?
I then called them when the CSR told me to visit a branch to close the account. I told him that I am in another state and cannot visit a branch. I also asked him about the secured funds as to why they are still inaccessible despite the Visa credit card being canceled about 8 years ago. He told me that he can't help me and that I have to visit a branch to sort it out. I asked for a supervisor and he promptly told me that none is available.
The matter is still unresolved and I will be writing a complaint to NCUA.

Comment

1

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Health

A

Data as of Q1 2017

Learn why bank health matters

Health Grade Components

Overall
NCUA #	66330
Year Chartered	1951
Employees	348
Primary Regulator

Profit Margin
Return on Assets - YTD	0.51%
Return on Equity - YTD	5.32%
Annual Interest Income	$27.7MM

Assets and Liabilities
Assets	Q1 2017vs Q1 2016	$3.37B$3.04B
Loans	Q1 2017vs Q1 2016	$2.87B$2.44B
Deposits	Q1 2017vs Q1 2016	$2.91B$2.72B
Equity Capital	Q1 2017vs Q1 2016	$319.4MM$304.6MM
Loan Loss Allowance	Q1 2017vs Q1 2016	$17.9MM$16.1MM
Unbacked Noncurrent Loans	Q1 2017vs Q1 2016	$19.8MM$16.7MM
Real Estate Owned	Q1 2017vs Q1 2016	$938.00K$1.9MM

Rates

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Money Market
Checking
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

SECU of Maryland Savings Account Rates

APY	MIN	MAX	ACCOUNT NAME
0.10%	-	-	Roth Contributory IRA
0.10%	-	-	Coverdell Education Savings Account
0.10%	-	-	Roth Conversion IRA
0.10%	-	-	Share Savings
0.10%	-	-	IRA Savings
0.10%	-	-	Holiday Savings
0.10%	$300	-	Secured VISA Holding Account

SECU of Maryland Money Market Rates

APY	MIN	MAX	ACCOUNT NAME
0.95%^*	$100k^*	-	Business Money Market
OTHER TIERS: 0.55% → $2k - $5k \| 0.65% → $5k - $25k \| 0.75% → $25k - $50k \| 0.85% → $50k - $100k
0.35%^*	$500k^*	-	Advantage Money Market
OTHER TIERS: 0.30% → $25k - $500k
0.25%^*	$25k^*	-	Money Manager
OTHER TIERS: 0.20% → $2k - $25k

SECU of Maryland Checking Account Rates

APY	MIN	MAX	ACCOUNT NAME
0.50%	$100	-	Interest Earning Business Checking
0.10%	$10k	-	Premier Interest Checking
0.05%	$1k	-	Choice Interest Checking
0.05%	-	-	Students' Choice Checking

SECU of Maryland CD Rates

APY	MIN	MAX	ACCOUNT NAME
2.30%	$500	-	5 Year CD
2.05%	$500	-	5 Year Step-Up CD
2.00%	$500	-	4 Year CD
1.80%	$500	-	3 Year CD
1.70%	$100k	-	2 Year Jumbo CD
1.65%	$500	-	30 Month CD
1.60%	$500	-	2 Year CD
1.50%	$500	-	18 Month CD
1.45%	$100k	-	1 Year Jumbo CD
1.39%	$500	-	1 Year Premier Relationship CD
1.38%	$500	-	1 Year Choice Relationship CD
1.35%	$500	-	1 Year CD
1.10%	$500	-	1 Year Add-On CD
1.10%	$500	-	9 Month CD
1.00%	$500	-	6 Month CD
0.75%	$500	-	3 Month CD

SECU of Maryland IRA Rates

APY	MIN	MAX	ACCOUNT NAME
2.30%	$500	-	5 Year IRA
2.05%	$500	-	5 Year Step Up IRA
2.00%	$500	-	4 Year IRA
1.80%	$500	-	3 Year IRA
1.70%	$100k	-	2 Year Jumbo IRA
1.65%	$500	-	30 Month IRA
1.60%	$500	-	2 Year IRA
1.50%	$500	-	18 Month IRA
1.45%	$100k	-	1 Year Jumbo IRA
1.40%	$500	-	15 Month IRA
1.39%	$500	-	1 Year Premier Relationship IRA
1.38%	$500	-	1 Year Choice Relationship IRA
1.35%	$500	-	1 Year IRA

Locations

SECU of Maryland has 24 locations. Click to view all SECU of Maryland locations.