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Overview / Commentary
410-487-7328
971 Corporate Blvd
Linthicum, MD 21090-2342

SECU of Maryland is headquartered in Linthicum and is the largest credit union in the state of Maryland. It is also the 54th largest credit union in the nation. It was established in 1951 and as of March of 2016, it had grown to 359 employees and 236,866 members at 24 locations. SECU of Maryland's CD rates are 28% higher than the national average, and it has an A health rating.

Field of Membership Restrictions

SECU of Maryland is open to the current and retired, permanent and temporary, and full or part-time employees of Maryland State, employees of the credit union affiliated select employer groups within a distance of 20-miles from the credit union office, government funded organizations, alumni, staff, faculty, and students that are enrolled or associated with any Maryland University, union members that are from or associated with a government oriented orginization, and the employees of Anne Arundel County.
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Reviews (8)

Great Customer Service

Posted by: Logan | Oct 19, 2014

After switching from BOA to SECU I cannot be more happy with the way I am treated from branch to branch. I'm not just a drop in the hat to them and they want to resolve everything for you at the time you visit the instore. My only gripe would be the online transaction tracking does not show real time like the big name above. Usually within 24 hours all of the previous days transactions post.

No Complaints! Great Rates!

To begin, no financial institution is perfect! But SECU has made me feel secure, valued and important as a consumer using their Credit Union for the majority of my banking needs. I have banked with several other popular major public banks in the past and have been severely disappointed with them all. SECU's website, employees, fraud protection services and NEW ATM banking system are incredible, safe and up to date. I look forward to being a member with them in the years to come.

Good Service, Mediocre Infrastructure

Posted by: ben3629 | Nov 1, 2013

I've been a member of SECU for about ten years and it was my primary bank for most of that time. I will be closing my accounts soon only because I've left the Maryland area. Overall I'm reasonably satisfied with the bank, though I have had a few issues which required some intervention on my part but always worked out in the end. TL;DR their infrastructure leaves something to be desired, which is not surprising for a small bank, but I almost always got great customer service.

I've been in to branches many times for various services: cashier's checks, notary, car loan, CDs, etc. Most of these experiences were positive, but of course only the negative ones stick in my memory over time.

The most recent examples of my interactions with them had to do with some CDs I had in a ladder. I had a problem because I wanted my CDs be deposited into one of my accounts at maturation. The trouble was I had closed that account after the CDs were opened and before they matured, so each CD ended up auto-renewing instead. The maturations were staggered so each time I would visit a branch to get the problem taken care of, and they would back out the renewed CD and "fix" the others so it wouldn't happen again... only to find out six months later that the next CD in the chain still auto-renewed. It wasn't until the last one that this problem finally was resolved, though on the day after the maturation it temporarily showed the CD renewing and gave me a bit of a scare.

These problems were all technical with their (complex) account management system that I got a glimpse of once. I totally understand how little screwups like this happened with the system they have, and I never had a bad experience resolving them (even on one occasion where I was outside the 5-day grace period to back out of one of the CDs, they accomodated it because they realized it was their fault). The worst it ever got was when I tried to resolve one of the CD renewals over the phone and was told I had to come in to a branch to get it taken care of; a little strange but I was able to oblige.

Don't Do Business With SECU

SECU is the worst. The reviewers who say Secu is great are plants. Employees who write these bogus experiences trying to convince you this is a good bank. It’s not. Do a little investigating. You’ll see.
I refinanced with them a few years ago. Totally disorganized. I should have realized it then. They took almost 4 months to close. I had to do everything. When I was with other banking companies, they did all the work. All I had to do was sign. Also, they lied to me. They said they provide bi-weekly payments, and they kept stating it until we closed. Well, guess what? They don’t provide bi-weekly payments.
Next, they increased my mtg by $300 per month. That’s right, $300 per month. Gave me a bunch of B.S. excuses, saying they made mistakes with calculations, this went up, that went up, etc. I have been in my home for 15yrs. This has NEVER happened until SECU.
Every time I call them they don’t know what’s going on. Please hold, or do I mind if they put me on hold for a moment. They need verification of who I am every time I speak to someone different, or when I want to pay my bill. Who in the hell is going to call them other than me to pay my bill? Sheesh. Also, the phone people will tell you they provide certain services and the branch people don’t have a clue. This bank is the worst. If I could undo my refi, I would.
Do not go to SECU. You will regret it.

WORST EVER!

Posted by: cwayson | Feb 1, 2016

Worst bank I've ever done business with. They post your transactions strategically so that you overdraw EXTREMELY resulting in fees on fees on fees. My husband and I paid $300 in overdraft fees only about a week ago. This week? SAME SHIT! What they're doing is 10000% illegal. My family is scrounging trying to survive because of that $300 hit and now they're attempting to do this again. Not happening. My husband and I have stopped our direct deposits and he's withdrawing what little we have in our savings. They can charge off the account or do whatever they want with it I'm not paying that sh**!

Horrible Bank

Posted by: amsmith | Jun 30, 2015

This bank is horrible the transactions dont go through when they are suposes to they have no security they cause 58 dollar charge and refuses to fix their problem and give me the money back major issues with people getting your information and then dont put the money back in the bank that has been disputed had a charge of 101.50 dollars to my account and they told me they couldnt do anything but credit my account and they credit my account for 1 fucken cent never go here there no good and they do not look after your money i get 1 fucken cent back from a charge of 101.50 dollars

This Is The Worst Bank !

Posted by: kbrown | Aug 3, 2011

This is the worst bank !  There transactions do not go through properly and there rules change everytime you speak with a representative.  The customer service talks down to you as if you were a child when having problems with your account

 

This is a bank whom does illegal things with your money.  Please do not bank with them you will regert it@!

Mediocre Infrastructure Too Generous

The previous reviewer is too generous in calling the infrastructure mediocre. I have been a member of SECU for 14 years. My experience with branch personnel is that they have generally been knowledgeable and effective, but the phone service is incompetent and becoming worse. Wait times on hold are a minimum of 20-30 minutes. Despite multiple calls, they have managed to botch a simple request to close a CD account and transfer the balance at maturity.



Health
A

Health Grade Components

Overall
NCUA #66330
Year Chartered1951
Employees359
Primary Regulator
Profit Margin
Return on Assets - YTD0.45%
Return on Equity - YTD4.48%
Annual Interest Income$25.4MM
Assets and Liabilities
AssetsQ1 2016vs Q1 2015$3.04B$2.92B
LoansQ1 2016vs Q1 2015$2.44B$2.15B
DepositsQ1 2016vs Q1 2015$2.72B$2.61B
Equity CapitalQ1 2016vs Q1 2015$304.6MM$288.7MM
Loan Loss AllowanceQ1 2016vs Q1 2015$16.1MM$16.7MM
Unbacked Noncurrent LoansQ1 2016vs Q1 2015$16.7MM$18.1MM
Real Estate OwnedQ1 2016vs Q1 2015$1.9MM$2.5MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

SECU of Maryland Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%--Roth Conversion IRA
0.10%--Share Savings
0.10%--IRA Savings
0.10%--Holiday Savings
0.10%$300-Secured VISA Holding Account

SECU of Maryland Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.95%*$100k*-Business Money Market
OTHER TIERS: 0.55% $2k - $5k | 0.65% $5k - $25k | 0.75% $25k - $50k | 0.85% $50k - $100k
0.35%*$500k*-Advantage Money Market
OTHER TIERS: 0.30% $25k - $500k
0.25%*$25k*-Money Manager
OTHER TIERS: 0.20% $2k - $25k

SECU of Maryland Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.50%$100-Interest Earning Business Checking
0.10%$10k-Premier Interest Checking
0.05%$1k-Choice Interest Checking
0.05%--Students' Choice Checking

SECU of Maryland CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.80%$500-5 Year CD
1.60%$500-5 Year Step-Up CD
1.60%$500-4 Year CD
1.50%$500-3 Year CD
1.35%$500-30 Month CD
1.30%$100k-2 Year Jumbo CD
1.25%$500-2 Year CD
1.15%$500-18 Month CD
1.15%$100k-1 Year Jumbo CD
1.09%$500-1 Year Premier Relationship CD
1.08%$500-1 Year Choice Relationship CD
1.05%$500-1 Year CD
0.85%$500-1 Year Add-On CD
0.75%$500-9 Month CD
0.70%$500-6 Month CD
0.50%$500-3 Month CD

SECU of Maryland IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.80%$500-5 Year IRA
1.60%$500-5 Year Step Up IRA
1.60%$500-4 Year IRA
1.50%$500-3 Year IRA
1.35%$500-30 Month IRA
1.30%$100k-2 Year Jumbo IRA
1.25%$500-2 Year IRA
1.15%$500-18 Month IRA
1.15%$100k-1 Year Jumbo IRA
1.10%$500-15 Month IRA
1.09%$500-1 Year Premier Relationship IRA
1.08%$500-1 Year Choice Relationship IRA
1.05%$500-1 Year IRA
Locations

SECU of Maryland has 24 locations. Click to view all SECU of Maryland locations.