Steel Valley Federal Credit Union

Overview / Commentary
3840 Pearl Rd
Cleveland, OH 44109

Steel Valley Federal Credit Union is headquartered in Cleveland and is the 148th largest credit union in the state of Ohio. It is also the 3,187th largest credit union in the nation. It was established in 1966 and as of December of 2020, it had grown to 7 employees and 4,358 members at 4 locations. Steel Valley Federal Credit Union has a C+ health rating.

Field of Membership Restrictions

Membership is open to those who live and worship in the communities of Cleveland, Brooklyn, Bedford, Garfield Heights, Maple Heights, South Euclid, Richmond Heights, Lakewood, East Cleveland, Warrensville Heights, Cleveland Heights, University Heights, Euclid, or Warren. Membership is also open to employees of the credit union's sponsors.
See current membership details

Reviews (3)

Only Putting 1 Star Cuz I Have To To Get It To Post ...Not Worth Even A Point Of A Star

i must say,
steel valley doesn't even earn a half-a-star !
the BIGGEST joke of a place of business.
i started calling them at 9am wen they to talk to someone ( other than the operator ) around 3pm.
what a joke !
no one ever answers the %^^$#$# phone.
as soon as i get my two loans paid-off......they can goto hell

Hate Doing Business With Them

I started with this credit union two years ago and this has been the nightmare from hell. I am so happy that my car will no longer be financed by them and I wont have to deal with them any longer. They have the nerve to have home banking, and my account information online has not been updated since December 2013 and I have sent emails, phone calls asking for someone to update my information, no such luck. I called one day to find out the amount I had in my account, and I was given the amount. I tried to use my debit card and it was declined, mind you, I have money in the account. I contacted the credit union to find out what is going on, they said my savings account was overdrawn. I do not understand how does a savings account gets overdrawn, but the checking account isn't. I do not do any transactions with this bank, only transactions were my payments being directed to pay my car payment and paying off a loan. Well since I cannot go online to view my account information, I did not know my loan was paid for and the extra money, I have no clue where it was going. No one will return my phone calls. I have called member services and the manager, and still waiting on a phone call since 10:00 this morning.

I am done with them and will no longer do business with them ever. They are unprofessional, incompetent and I have no clue where they got their workers from.

Worst Nightmare From Hell Credit Union I Have Ever Experienced

I believe larry ,curly , and moe have more common sense of how to run a credit union!!!,They cant even get the title transfered right,I wasted multiple trips driving to cleveland, only to find out that I needed to "pay" for a duplicate copy of my title in my own town, because the releasing loan company electronically sends the title to the title office and Steele Valley never had a second power of attorney release signed to take care of that part of the transaction.  (The title office said that that specific loan company "always" does it that way and they should have known that.)  In the mean time I am having to borrow a car to drive to work daily because my 30 day tag expired and I could not get my plates without the title.  My 3 year old could run an office more efficiently.  I wasted a lot of time placing multiple calls only to be ignored, with no answer at all or transferred to another extension leaving a message that was NEVER returned.  The worst is yet to come.  After wasting a month of running around, getting the run around, and paying out more money than I should have had to, I finally got my plates and thought the rest would go as planned.  NOT!!!!!  Now I have received a notice that I have a misse payment and a late fee, when I have direct deposit set up through my employer, which has been taken out faithfully, they are to be deducting the payments automatically, and through their own incompetance, they have NOT paid themselves.  The should be taking out my payments bi-weekly and they are only taking them out monthly, shorting themselves and blaming me and sending me notices of non-payment and late fees. TALK ABOUT STUPIDITY!!!!!  I got this loan to establish credit for myself with this company and now I could be destroying it instead with Steele Valley because of their own stupidity of not paying themselves properly - bi-weekly.  I would not recommend Steele Valley to Satin, this hell would be too much for even him.

Additional Factors: Institutions with a small asset base, a short operating history, or negative return on assets can represent an instability risk beyond what their financial ratios indicate. Steel Valley Federal Credit Union has a low asset base.

Health Grade Components

NCUA #17555
Year Chartered1966
Primary Regulator
Profit Margin
Return on Assets - YTD-0.76%
Return on Equity - YTD-8.09%
Annual Interest Income$912.00K
Assets and Liabilities
AssetsQ4 2020vs Q4 2019$25.5MM$23.1MM
LoansQ4 2020vs Q4 2019$14.9MM$14.8MM
DepositsQ4 2020vs Q4 2019$23.0MM$20.4MM
Equity CapitalQ4 2020vs Q4 2019$2.4MM$2.6MM
Loan Loss AllowanceQ4 2020vs Q4 2019$169.00K$137.00K
Unbacked Noncurrent LoansQ4 2020vs Q4 2019$362.00K$114.00K
Real Estate OwnedQ4 2020vs Q4 2019$0$0
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Steel Valley Federal Credit Union Savings Account Rates

0.05%$250-Share Accounts
0.05%$250-Vacation Club Accounts
0.05%$250-Christmas Club Account
0.05%$250-Miscellaneous Club Accounts

Steel Valley Federal Credit Union Money Market Rates

0.20%*$50k*-Money Market
OTHER TIERS: 0.08% $2.5k - $10k | 0.10% $10k - $20k | 0.15% $20k - $50k
0.20%*$50k*-IRA Money Market
OTHER TIERS: 0.05% $1 - $2.5k | 0.08% $2.5k - $10k | 0.10% $10k - $20k | 0.15% $20k - $50k

Steel Valley Federal Credit Union CD Rates

0.90%$500-60 Month CD
0.80%$500-48 Month CD
0.70%$500-36 Month CD
0.55%$500-24 Month CD
0.30%$500-18 Month CD
0.25%$500-12 Month CD
0.20%$500-6 Month CD
0.15%$500-3 Month CD

Steel Valley Federal Credit Union IRA Rates

0.90%$500-60 Month IRA
0.80%$500-48 Month IRA
0.70%$500-36 Month IRA
0.55%$500-24 Month IRA
0.30%$500-18 Month IRA
0.25%$500-12 Month IRA
0.20%$500-6 Month IRA
0.15%$500-3 Month IRA

Steel Valley Federal Credit Union Locations
Branch Office17401 Holland RdBrook Park, OH 44142
Branch Office34900 Lake Shore BlvdEastlake, OH 44095-3575
Branch Office3840 Pearl RdCleveland, OH 44109-2751
Branch Office2500 Metrohealth DrCleveland, OH 44109-1900

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