Sun East Federal Credit Union is headquartered in Aston and is the 17th largest credit union in the state of Pennsylvania. It is also the 484th largest credit union in the nation. It was established in 1949 and as of December of 2018, it had grown to 119 employees and 50,470 members at 8 locations. Sun East Federal Credit Union's money market rates are 5X the national average, and it has a B+ health rating.
Field of Membership Restrictions
Membership in Sun East Federal Credit Union is open to anyone through donating to the Sun East Charitable Foundation ($10). Membership is also open to the following: 1) those who live, worship, attend school, or volunteer in Nottingham, Oxford, or Philadelphia, Pennsylvania or Newark and Wilmington, Delaware; 2) employees of over 1,000 Select Employer Groups (listed on membership page); 3) family of current members.
See current membership details
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Very Good Customer Service
I opens an account with Sun east federal credit union the week before Christmas because of their cd special (3.5% for 27 months). after I got accepted and could not figure out how to fund the account through their website. So I called their CR and she was helpful but said I could not initiate a transfer from their website. Also told me that I needed to fund the account by Dec. 26th or she(Melissa) could not honor the 27 month cd special. I was upset because it was Saturday the 22nd when she told me this information, so I knew that I could not initiate a transfer and get the funds into the account by that date because of the Holiday (Christmas). So I started the process anyway and left an email through their bank about this situation. I received an email back from Samatha (from call center lead) on dec 26th that she would help. So she said she would honor the cd special when she got the funds. My bank had deducted the funds from my account( December 24th) and they were on hold to be accepted from sun east. They were accepted and sun east honored their special thanks to Samatha.
Sun East Does A Hard Pull
I don’t understand why this Credit Union needs to do a hard pull on my credit to take my money for a savings account and a CD. It’s not like I’m taking out a loan, I’m giving them money for 27 months to loan out to others to make money. I give one star for the hard pull but the CSR I would give 5 stars.
Normally I Don't Have Anything Bad To Say...
...but this credit union releases a product with a good rate and does not have the intelligence/understanding that they may get applications from outside their area.
Their website does not state their eligibility clearly...their application does not reject out of state applicants and goes through to the end..in fact, past the "Congratulations, you're accepted" note.
And then they send out the rejection email without stating any grounds for rejection. And, that email is so vague as to imply that a call may resolve the issue. It doesn't.
Very bad way to do business --the wasted my time and others as well. Bad on them.
NOT A NATIONWIDE CD!
As I stated yesterday, I was put through the ringer trying to open the 27 month 3.50% APY CD but after finally getting through the process with a supervisor, I was assured that the account would be opened.
However, today I received an email declining the application for geographic reasons. Their $10 charity is only open to certain east coast states, while I live in CA.
The supervisor yesterday claimed that the charity was available nationwide. Apparently, she is just as incompetent as the rest of their staff and their malfunctioning website.
Membership Thru Donation
Cannot even open membership with donation unless you live in one of 4 states of their region (NEast US)
Sun East..Great Rate BUT
they should mention the CD can only be opened in person....NOT ON LINE ..so make sure you live near the credit union
Data as of Q4 2018
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 6160 |
| Year Chartered | 1949 |
| Employees | 119 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.7% |
| Return on Equity - YTD | 9.24% |
| Annual Interest Income | $19.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2018vs Q4 2017 | $594.1MM$526.1MM |
| Loans | Q4 2018vs Q4 2017 | $506.0MM$434.5MM |
| Deposits | Q4 2018vs Q4 2017 | $545.8MM$481.4MM |
| Equity Capital | Q4 2018vs Q4 2017 | $44.4MM$42.6MM |
| Loan Loss Allowance | Q4 2018vs Q4 2017 | $2.9MM$2.6MM |
| Unbacked Noncurrent Loans | Q4 2018vs Q4 2017 | $2.8MM$4.1MM |
| Real Estate Owned | Q4 2018vs Q4 2017 | $280.00K$199.00K |
Always verify rates and promotions with the bank or credit union. We are not Sun East Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
Sun East Federal Credit Union Savings Account Rates
Sun East Federal Credit Union Money Market Rates
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Sun East Federal Credit Union CD Rates
Sun East Federal Credit Union IRA Rates
| Sun East Federal Credit Union Locations | ||
|---|---|---|
| Branch Office | Concord Gallery Shopping Center 3630 Concord Pike | Wilmington, DE 19803 |
| Branch Office | 3601 Chichester Ave | Upper Chichester, PA 19061-3149 |
| Branch Office | 4500 Pennell Rd | Aston, PA 19014-1862 |
| Branch Office | 198 Baltimore Pike | Nottingham, PA 19362 |
| Branch Office | London Grove Village Shopping Center 811 Gap Newport Pike | Avondale, PA 19311 |
| Branch Office | 1560 Garrett Rd Barclay Square Shopping Center | Upper Darby, PA 19082 |
| Branch Office | Olde Sproul Shopping Village 1134 Baltimore Pike | Springfield, PA 19064 |
| Branch Office | Rt. 322 & Rt. 1 | Concordville, PA 19331 |