Sun East Federal Credit Union

Overview / Commentary
4500 Pennell Rd
Aston, PA 19014-1862

Sun East Federal Credit Union is headquartered in Aston and is the 18th largest credit union in the state of Pennsylvania. It is also the 498th largest credit union in the nation. It was established in 1949 and as of December of 2021, it had grown to 119 employees and 52,131 members at 6 locations. Sun East Federal Credit Union's money market rates are 2X the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in Sun East Federal Credit Union is open to anyone through donating to the Sun East Charitable Foundation ($10). Membership is also open to the following: 1) those who live, worship, attend school, or volunteer in Nottingham, Oxford, or Philadelphia, Pennsylvania or Newark and Wilmington, Delaware; 2) employees of over 1,000 Select Employer Groups (listed on membership page); 3) family of current members.
See current membership details

Reviews (8)

Very Good Customer Service

I opens an account with Sun east federal credit union the week before Christmas because of their cd special (3.5% for 27 months). after I got accepted and could not figure out how to fund the account through their website. So I called their CR and she was helpful but said I could not initiate a transfer from their website. Also told me that I needed to fund the account by Dec. 26th or she(Melissa) could not honor the 27 month cd special. I was upset because it was Saturday the 22nd when she told me this information, so I knew that I could not initiate a transfer and get the funds into the account by that date because of the Holiday (Christmas). So I started the process anyway and left an email through their bank about this situation. I received an email back from Samatha (from call center lead) on dec 26th that she would help. So she said she would honor the cd special when she got the funds. My bank had deducted the funds from my account( December 24th) and they were on hold to be accepted from sun east. They were accepted and sun east honored their special thanks to Samatha.

Really Ridiculous Operation

Posted by: |

As others have already commented, not worth dealing with them. Total waste of time. Why do they accept applications outside their geography if they are not going to approve them? Is there something else going on?

No Response To Inquiry

Posted by: |

I called this bank, waited for twenty minutes on hold (voice said 5 minute wait), and finally left a message for someone to return my call. No response.

So I wrote them an email inquiring about their money market application requirements. No response.

In my case, attempting to do business with this bank was a waste of time.

Sun East Does A Hard Pull

I don’t understand why this Credit Union needs to do a hard pull on my credit to take my money for a savings account and a CD. It’s not like I’m taking out a loan, I’m giving them money for 27 months to loan out to others to make money. I give one star for the hard pull but the CSR I would give 5 stars.

Normally I Don't Have Anything Bad To Say...

Posted by: |

...but this credit union releases a product with a good rate and does not have the intelligence/understanding that they may get applications from outside their area.
Their website does not state their eligibility clearly...their application does not reject out of state applicants and goes through to the fact, past the "Congratulations, you're accepted" note.
And then they send out the rejection email without stating any grounds for rejection. And, that email is so vague as to imply that a call may resolve the issue. It doesn't.
Very bad way to do business --the wasted my time and others as well. Bad on them.


Posted by: |

As I stated yesterday, I was put through the ringer trying to open the 27 month 3.50% APY CD but after finally getting through the process with a supervisor, I was assured that the account would be opened.

However, today I received an email declining the application for geographic reasons. Their $10 charity is only open to certain east coast states, while I live in CA.

The supervisor yesterday claimed that the charity was available nationwide. Apparently, she is just as incompetent as the rest of their staff and their malfunctioning website.

Membership Thru Donation

Posted by: |

Cannot even open membership with donation unless you live in one of 4 states of their region (NEast US)

Sun East..Great Rate BUT

Posted by: |

they should mention the CD can only be opened in person....NOT ON LINE make sure you live near the credit union


Health Grade Components

NCUA #6160
Year Chartered1949
Primary Regulator
Profit Margin
Return on Assets - YTD0.95%
Return on Equity - YTD12.05%
Annual Interest Income$27.6MM
Assets and Liabilities
AssetsQ4 2021vs Q4 2020$805.8MM$744.5MM
LoansQ4 2021vs Q4 2020$664.8MM$609.6MM
DepositsQ4 2021vs Q4 2020$737.6MM$686.8MM
Equity CapitalQ4 2021vs Q4 2020$61.7MM$53.8MM
Loan Loss AllowanceQ4 2021vs Q4 2020$4.1MM$3.7MM
Unbacked Noncurrent LoansQ4 2021vs Q4 2020$3.9MM$6.8MM
Real Estate OwnedQ4 2021vs Q4 2020$245.00K$264.00K
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Always verify rates and promotions with the bank or credit union. We are not Sun East Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Sun East Federal Credit Union Savings Account Rates

0.15%--Variable IRA
0.04%*$1k*-Premium Business Savings
OTHER TIERS: 0.02% Up to $1k
0.02%--Savings Account
0.02%--Holiday Club
0.02%--Vacation Club

Sun East Federal Credit Union Money Market Rates

1.00%$5k$250kMAX-Yield Money Market Account Special - New Money (15 Month Intro Rate)
1.00%$2.5k-Business Max-Yield Money Market Special 15 Months - New Money Only
0.60%$5k$250kMAX-Yield Money Market Account Special - New Money (13 Month Intro Rate)
0.50%*$500k*-Business Money Market
OTHER TIERS: 0.15% $2.5k - $100k | 0.25% $100k - $500k
0.25%*$750k*$100kPerformance Money Market Account
OTHER TIERS: 0.15% $25k - $75k | 0.20% $100k+
0.20%*$75k*-Premier Money Market Account
OTHER TIERS: 0.15% $25k - $75k
0.15%$2.5k-Classic Money Market Account

Sun East Federal Credit Union Checking Account Rates

0.20%*$100k*-Premium Business Checking
OTHER TIERS: 0.10% $500 - $25k | 0.15% $25k - $100k
0.10%*$100k*-uSave Interest Checking
OTHER TIERS: 0.05% $500 - $50k | 0.07% $50k - $100k

Sun East Federal Credit Union CD Rates

1.30%$99k-60 Month Jumbo CD
1.25%$500-15 Month CD Special
1.20%$500-60 Month CD
1.20%$99k-48 Month Jumbo CD
1.15%$99k-36 Month Jumbo CD
1.10%$500-48 Month CD
1.05%$500-36 Month CD
1.05%$99k-30 Month Jumbo CD
1.00%$99k-24 Month Jumbo CD
0.95%$500-30 Month CD
0.95%$99k-18 Month Jumbo CD
0.90%$500-24 Month CD
0.90%$99k-12 Month Jumbo CD
0.85%$500-18 Month CD
0.80%$500-12 Month CD
0.80%$250-12 Month Youth CD
0.45%$99k-6 Month Jumbo CD
0.35%$500-6 Month CD
0.35%$99k-3 Month Jumbo CD
0.35%$250-6 Month Youth CD
0.25%$500-3 Month CD

Sun East Federal Credit Union IRA Rates

1.30%$99k-60 Month Jumbo IRA
1.25%$500-15 Month IRA Special
1.20%$500-60 Month IRA
1.20%$99k-48 Month Jumbo IRA
1.15%$99k-36 Month Jumbo IRA
1.10%$500-48 Month IRA
1.05%$500-36 Month IRA
1.05%$99k-30 Month Jumbo IRA
1.00%$99k-24 Month Jumbo IRA
0.95%$500-30 Month IRA
0.95%$99k-18 Month Jumbo IRA
0.90%$500-24 Month IRA
0.90%$99k-12 Month Jumbo IRA
0.85%$500-18 Month IRA
0.80%$500-12 Month IRA
0.45%$99k-6 Month Jumbo IRA
0.35%$500-6 Month IRA
0.35%$99k-3 Month Jumbo IRA
0.25%$500-3 Month IRA

Sun East Federal Credit Union Locations
Branch Office3601 Chichester AveUpper Chichester, PA 19061-3149
Branch Office4500 Pennell RdAston, PA 19014-1862
Branch Office198 Baltimore PikeNottingham, PA 19362
Branch OfficeConcord Gallery Shopping Center 3630 Concord PikeWilmington, DE 19803
Branch Office1560 Garrett Rd Barclay Square Shopping CenterUpper Darby, PA 19082
Branch OfficeOlde Sproul Shopping Village 1134 Baltimore PikeSpringfield, PA 19064

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