Sun East Federal Credit Union


Overview / Commentary
610-485-2960
4500 Pennell Rd
Aston, PA 19014-1862

Sun East Federal Credit Union is headquartered in Aston and is the 19th largest credit union in the state of Pennsylvania. It is also the 499th largest credit union in the nation. It was established in 1949 and as of June of 2022, it had grown to 115 employees and 52,316 members at 7 locations. Sun East Federal Credit Union has a B+ health rating.

Field of Membership Restrictions

Membership in Sun East Federal Credit Union is open to anyone through donating to the Sun East Charitable Foundation ($10). Membership is also open to the following: 1) those who live, worship, attend school, or volunteer in Nottingham, Oxford, or Philadelphia, Pennsylvania or Newark and Wilmington, Delaware; 2) employees of over 1,000 Select Employer Groups (listed on membership page); 3) family of current members.
See current membership details

Very Good Customer Service

I opens an account with Sun east federal credit union the week before Christmas because of their cd special (3.5% for 27 months). after I got accepted and could not figure out how to fund the account through their website. So I called their CR and she was helpful but said I could not initiate a transfer from their website. Also told me that I needed to fund the account by Dec. 26th or she(Melissa) could not honor the 27 month cd special. I was upset because it was Saturday the 22nd when she told me this information, so I knew that I could not initiate a transfer and get the funds into the account by that date because of the Holiday (Christmas). So I started the process anyway and left an email through their bank about this situation. I received an email back from Samatha (from call center lead) on dec 26th that she would help. So she said she would honor the cd special when she got the funds. My bank had deducted the funds from my account( December 24th) and they were on hold to be accepted from sun east. They were accepted and sun east honored their special thanks to Samatha.

Bad Reviews A-Plenty - For A Good Reason

After draining me, out of all my personal information, including my ACH information and permission, my new account was denied with no reason, I would say look somewhere else

Absolutely Terrible Customer Service

Posted by: |

Application process is ridiculous and cannot get anyone on the phone who can discuss your application. Would highly recommend avoiding this CU

Refused Account

Posted by: |

I called them today to inquire about a new account. The system told me I was number 51 of the number of people on hold. I entered my number to receive a call back. Got a call back like 4 hours later. Apparently these people are overloaded with requests to open new accounts and cannot handle any more because I have a good credit score and don't owe any bank any money. The application process is pretty long and tedious. You have to open a savings first and then apply for a CD. They want people to wire the funds in. No ACH. Judging by the number of people who have applied in the reviews, I'm beginning to doubt that they accept anyone at all and are just accepting applications so people can donate money to their cause which is the only way to join if you don't live in the vicinity.

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Health
B+

Health Grade Components

Overall
NCUA #6160
Year Chartered1949
Employees115
Primary Regulator
Profit Margin
Return on Assets - YTD0.97%
Return on Equity - YTD12.56%
Annual Interest Income$14.9MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$824.6MM$764.1MM
LoansQ2 2022vs Q2 2021$724.0MM$599.2MM
DepositsQ2 2022vs Q2 2021$733.2MM$701.4MM
Equity CapitalQ2 2022vs Q2 2021$63.2MM$57.2MM
Loan Loss AllowanceQ2 2022vs Q2 2021$4.1MM$3.6MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$5.2MM$4.4MM
Real Estate OwnedQ2 2022vs Q2 2021$0$264.00K
Rates

Rates for Sun East Federal Credit Union are currently being reviewed.

Locations


Sun East Federal Credit Union Locations
Branch Office3601 Chichester AveUpper Chichester, PA 19061-3149
Branch Office4500 Pennell RdAston, PA 19014-1862
Branch Office198 Baltimore PikeNottingham, PA 19362
Branch OfficeConcord Gallery Shopping Center 3630 Concord PikeWilmington, DE 19803
Branch Office1560 Garrett Rd Barclay Square Shopping CenterUpper Darby, PA 19082
Branch OfficeOlde Sproul Shopping Village 1134 Baltimore PikeSpringfield, PA 19064
Branch Office831 Baltimore PikeConcordville, PA 19331

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