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Overview / Commentary
518-382-0605
1187 Troy Schenectady Rd
Latham, NY 12110

Sunmark Federal Credit Union is headquartered in Latham and is the 25th largest credit union in the state of New York. It is also the 469th largest credit union in the nation. It was established in 1937 and as of March of 2018, it had grown to 180 employees and 56,365 members at 8 locations. Sunmark Federal Credit Union has a B health rating.

Field of Membership Restrictions

Membership is open to those who live, work, worship, attend school, own a business, or volunteer in Albany, Rensselaer, Saratoga, Schenectady, Schoharie or Montgomery County. Also open to employees of one of Sunmark's Community Business Partners.
See current membership details

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Reviews (5)

Great Local Credit Union

Posted by: Anonymous | Jun 4, 2012

I've been doing my banking at Sunmark for a few years. I am always pleased with the great service I get from the staff. Very helpful and great attitude to me. Loan rates are very good, I have refinanced my mortgage with them and had an auto loan. I would definitely recommend them.

Friendly, Helpful, Competitive

Posted by: JordanS | Apr 17, 2016

I have held multiple accounts with Sunmark and they are always very courteous and friendly. They have always been will to take the time to make sure that I am getting exactly what I want. They offered me one of the best CD rates I have seen in a long time after previously holding multiple CDs with HSBC rates had dropped dramatically and I began looking for the best offer I could. I finally managed to sit down with and discuss my needs with a sunmark manager and she offered me special rates if I transferred other accounts over as well as the CDs so I did and I have been taking advantage ever since and their checking accounts are no hassle and low or no fees, I am able to use their atms anywhere and not get hit with a fee also they offer nice incentives like higher interest rate saving accounts with higher carried balances which I found nice. I have been satisfied with this credit union for years and I will continue to bank with them for many more.

Worst Customer Service!

Posted by: mecaro29 | Nov 6, 2012

This bank has a decent amount of features and the online uses are nice, but god forbid you should ever have to speak with a human that works there. EVERY time I call, usually because of a bank error, I am treated incredibly rudely. They generally will treat you as if you are a stupid child and blame you for any error. I've been with this bank for nearly twenty years and I'm almost at my breaking point. 

I'm Done With Sunmark

Posted by: cadalpha | May 1, 2017

I used to use my credit for out of town until they wanted me to tell them where I'm going and when. None of their business. Now using it around town, they want me to verify the charges. This is the least customer friendly bank I'm ever used and I'm done with them.

Worst Bank Ever

Posted by: plapier | Jun 1, 2012

I have had the worst experience of my life purchasing a home thanks to this bank. They took a once in a lifetime experience and made it pure misery from start to finish.



Health

Health Grade Components

Overall
NCUA #1884
Year Chartered1937
Employees180
Primary Regulator
Profit Margin
Return on Assets - YTD0.46%
Return on Equity - YTD5.8%
Annual Interest Income$5.9MM
Assets and Liabilities
AssetsQ1 2018vs Q1 2017$608.4MM$585.3MM
LoansQ1 2018vs Q1 2017$543.8MM$517.4MM
DepositsQ1 2018vs Q1 2017$538.3MM$506.8MM
Equity CapitalQ1 2018vs Q1 2017$47.6MM$42.2MM
Loan Loss AllowanceQ1 2018vs Q1 2017$1.9MM$1.4MM
Unbacked Noncurrent LoansQ1 2018vs Q1 2017$4.9MM$4.1MM
Real Estate OwnedQ1 2018vs Q1 2017$1.4MM$319.00K
Rates

Rates for Sunmark Federal Credit Union are currently being reviewed.

Locations


Sunmark Federal Credit Union Locations
Branch Office113 Holland AveAlbany, NY 12208
Branch Office2 Tower WayHalfmoon, NY 12065-4167
Branch Office251 Saratoga RdGlenville, NY 12302
Branch Office1847 Central AveColonie, NY 12205
Branch Office1187 Troy Schenectady RdLatham, NY 12110-1086
Branch Office202 Northline RdBallston Spa, NY 12020-2408
Branch Office1616 BroadwaySchenectady, NY 12306
Branch Office1300 Altamont AveSchenectady, NY 12303

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