Sunmark Credit Union is headquartered in Latham and is the 21st largest credit union in the state of New York. It is also the 389th largest credit union in the nation. It was established in 1937 and as of June of 2023, it had grown to 257 employees and 89,944 members at 16 locations. Sunmark Credit Union's money market rates are 6X the national average, and it has a B+ health rating.
Field of Membership Restrictions
Membership in Sunmark Credit Union is open to anyone who lives, works, worships, goes to school, volunteers, or owns a business in the New York counties of Albany, Columbia, Dutchess, Fulton, Greene, Montgomery, Putnam, Rensselaer, Rockland, Saratoga, Schenectady, Schoharie, Warren, or Westchester. Also open to employees of one of more than 250 Community Business Partners. Immediate family members of a current Sunmark Credit Union are also eligible to join.
See current membership details
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Great Local Credit Union
I've been doing my banking at Sunmark for a few years. I am always pleased with the great service I get from the staff. Very helpful and great attitude to me. Loan rates are very good, I have refinanced my mortgage with them and had an auto loan. I would definitely recommend them.
Friendly, Helpful, Competitive
I have held multiple accounts with Sunmark and they are always very courteous and friendly. They have always been will to take the time to make sure that I am getting exactly what I want. They offered me one of the best CD rates I have seen in a long time after previously holding multiple CDs with HSBC rates had dropped dramatically and I began looking for the best offer I could. I finally managed to sit down with and discuss my needs with a sunmark manager and she offered me special rates if I transferred other accounts over as well as the CDs so I did and I have been taking advantage ever since and their checking accounts are no hassle and low or no fees, I am able to use their atms anywhere and not get hit with a fee also they offer nice incentives like higher interest rate saving accounts with higher carried balances which I found nice. I have been satisfied with this credit union for years and I will continue to bank with them for many more.
Worst Customer Service!
This bank has a decent amount of features and the online uses are nice, but god forbid you should ever have to speak with a human that works there. EVERY time I call, usually because of a bank error, I am treated incredibly rudely. They generally will treat you as if you are a stupid child and blame you for any error. I've been with this bank for nearly twenty years and I'm almost at my breaking point.
I'm Done With Sunmark
I used to use my credit for out of town until they wanted me to tell them where I'm going and when. None of their business. Now using it around town, they want me to verify the charges. This is the least customer friendly bank I'm ever used and I'm done with them.
Worst Bank Ever
I have had the worst experience of my life purchasing a home thanks to this bank. They took a once in a lifetime experience and made it pure misery from start to finish.
Data as of Q2 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68710 |
| Year Chartered | 1937 |
| Employees | 257 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.37% |
| Return on Equity - YTD | 4.91% |
| Annual Interest Income | $25.0MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $1.14B$1.03B |
| Loans | Q2 2023vs Q2 2022 | $1.02B$922.4MM |
| Deposits | Q2 2023vs Q2 2022 | $1.02B$904.9MM |
| Equity Capital | Q2 2023vs Q2 2022 | $86.3MM$83.4MM |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$4.6MM |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $4.5MM$5.8MM |
| Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |
