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Reviews (3)

Best Customer Service

Posted by: Joe Silva | Dec 14, 2016

Accidents happen, lost my wallet and over night someone snagged it up. The next morning there were fraudulent charges on my account. The TBK Bank was steadfast in helping me with my issue. The customer agent Michelle showed the BEST customer service i have ever seen. She was quick to relate and show sympathy for my current situation. I cannot thank her enough.


--Jose
"It's easy to make a buck. It's a lot tougher to make a difference."

DOUBLES FEES WITHOUT NOTICE!

Posted by: JamieR | Mar 8, 2017

I have never been so sorry as the day TBK took over our bank. I had been banking at the same location for 17 years and NEVER had an overdraft or any extra fees. They had treated several of my family members poorly so I was in the process of changing banks. I didn't realize the date of an automatic payment and I didn't have enough money in my account. My bad. I should have known..I received notice in the mail, went down next day to take care of it and they DOUBLED the fee because it had been too many days! I explained that I had just received the notice but that didn't matter...you know these things come from Texas or some other state we cant help you. NEVER AGAIN will I have a bank that isn't reasonable when errors occur.

Online Application

Posted by: klink | Nov 29, 2015

Not happy with this business. The online application process does not allow you to continue after they ask you to read and accept their disclosure page.



Health

Health Grade Components

Overall
FDIC Certificate #23498
Year Established1981
Employees700
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.2%
Return on Equity - YTD1.6%
Annual Interest Income$36.2MM
Assets and Liabilities
AssetsQ1 2017vs Q1 2016$2.58B$1.62B
LoansQ1 2017vs Q1 2016$2.00B$1.22B
DepositsQ1 2017vs Q1 2016$2.04B$1.26B
Equity CapitalQ1 2017vs Q1 2016$322.4MM$223.3MM
Loan Loss AllowanceQ1 2017vs Q1 2016$19.0MM$12.0MM
Unbacked Noncurrent LoansQ1 2017vs Q1 2016$31.6MM$16.9MM
Real Estate OwnedQ1 2017vs Q1 2016$10.6MM$6.4MM
Rates

Sorry, we do not have rate data for TBK Bank.

Locations


TBK Bank Locations
Triumph Savings Bank, SSB12700 Park Central Drive, Suite 1700Dallas, TX 75251