Reviews (3)

Best Customer Service

Posted by: Joe Silva | Dec 14, 2016

Accidents happen, lost my wallet and over night someone snagged it up. The next morning there were fraudulent charges on my account. The TBK Bank was steadfast in helping me with my issue. The customer agent Michelle showed the BEST customer service i have ever seen. She was quick to relate and show sympathy for my current situation. I cannot thank her enough.


--Jose
"It's easy to make a buck. It's a lot tougher to make a difference."

DOUBLES FEES WITHOUT NOTICE!

Posted by: JamieR | Mar 8, 2017

I have never been so sorry as the day TBK took over our bank. I had been banking at the same location for 17 years and NEVER had an overdraft or any extra fees. They had treated several of my family members poorly so I was in the process of changing banks. I didn't realize the date of an automatic payment and I didn't have enough money in my account. My bad. I should have known..I received notice in the mail, went down next day to take care of it and they DOUBLED the fee because it had been too many days! I explained that I had just received the notice but that didn't matter...you know these things come from Texas or some other state we cant help you. NEVER AGAIN will I have a bank that isn't reasonable when errors occur.

Online Application

Posted by: klink | Nov 29, 2015

Not happy with this business. The online application process does not allow you to continue after they ask you to read and accept their disclosure page.



Health

Health Grade Components

Overall
FDIC Certificate #23498
Year Established1981
Employees961
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.52%
Return on Equity - YTD12.16%
Annual Interest Income$114.4MM
Assets and Liabilities
AssetsQ2 2018vs Q2 2017$3.73B$2.80B
LoansQ2 2018vs Q2 2017$3.16B$2.26B
DepositsQ2 2018vs Q2 2017$2.76B$2.10B
Equity CapitalQ2 2018vs Q2 2017$498.5MM$332.9MM
Loan Loss AllowanceQ2 2018vs Q2 2017$24.4MM$19.7MM
Unbacked Noncurrent LoansQ2 2018vs Q2 2017$34.5MM$25.1MM
Real Estate OwnedQ2 2018vs Q2 2017$2.5MM$9.8MM
Rates

Sorry, we do not have rate data for TBK Bank.

Locations

Availability



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