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Reviews (3)

Best Customer Service

Posted by: Joe Silva | Dec 14, 2016

Accidents happen, lost my wallet and over night someone snagged it up. The next morning there were fraudulent charges on my account. The TBK Bank was steadfast in helping me with my issue. The customer agent Michelle showed the BEST customer service i have ever seen. She was quick to relate and show sympathy for my current situation. I cannot thank her enough.

"It's easy to make a buck. It's a lot tougher to make a difference."


Posted by: JamieR | Mar 8, 2017

I have never been so sorry as the day TBK took over our bank. I had been banking at the same location for 17 years and NEVER had an overdraft or any extra fees. They had treated several of my family members poorly so I was in the process of changing banks. I didn't realize the date of an automatic payment and I didn't have enough money in my account. My bad. I should have known..I received notice in the mail, went down next day to take care of it and they DOUBLED the fee because it had been too many days! I explained that I had just received the notice but that didn't matter...you know these things come from Texas or some other state we cant help you. NEVER AGAIN will I have a bank that isn't reasonable when errors occur.

Online Application

Posted by: klink | Nov 29, 2015

Not happy with this business. The online application process does not allow you to continue after they ask you to read and accept their disclosure page.


Health Grade Components

FDIC Certificate #23498
Year Established1981
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.02%
Return on Equity - YTD8.13%
Annual Interest Income$123.6MM
Assets and Liabilities
AssetsQ4 2016vs Q4 2015$2.60B$1.62B
LoansQ4 2016vs Q4 2015$2.01B$1.26B
DepositsQ4 2016vs Q4 2015$2.03B$1.25B
Equity CapitalQ4 2016vs Q4 2015$320.6MM$217.3MM
Loan Loss AllowanceQ4 2016vs Q4 2015$15.4MM$12.6MM
Unbacked Noncurrent LoansQ4 2016vs Q4 2015$40.9MM$11.1MM
Real Estate OwnedQ4 2016vs Q4 2015$5.0MM$4.1MM

Sorry, we do not have rate data for TBK Bank.


TBK Bank Locations
Triumph Savings Bank, SSB12700 Park Central Drive, Suite 1700Dallas, TX 75251
North Dallas Branch5220 Spring Valley Road, Suite 160Dallas, TX 75254