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Reviews (3)

Best Customer Service

Posted by: Joe Silva | Dec 14, 2016

Accidents happen, lost my wallet and over night someone snagged it up. The next morning there were fraudulent charges on my account. The TBK Bank was steadfast in helping me with my issue. The customer agent Michelle showed the BEST customer service i have ever seen. She was quick to relate and show sympathy for my current situation. I cannot thank her enough.


--Jose
"It's easy to make a buck. It's a lot tougher to make a difference."

DOUBLES FEES WITHOUT NOTICE!

Posted by: JamieR | Mar 8, 2017

I have never been so sorry as the day TBK took over our bank. I had been banking at the same location for 17 years and NEVER had an overdraft or any extra fees. They had treated several of my family members poorly so I was in the process of changing banks. I didn't realize the date of an automatic payment and I didn't have enough money in my account. My bad. I should have known..I received notice in the mail, went down next day to take care of it and they DOUBLED the fee because it had been too many days! I explained that I had just received the notice but that didn't matter...you know these things come from Texas or some other state we cant help you. NEVER AGAIN will I have a bank that isn't reasonable when errors occur.

Online Application

Posted by: klink | Nov 29, 2015

Not happy with this business. The online application process does not allow you to continue after they ask you to read and accept their disclosure page.



Health

Health Grade Components

Overall
FDIC Certificate #23498
Year Established1981
Employees820
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.05%
Return on Equity - YTD8.66%
Annual Interest Income$175.8MM
Assets and Liabilities
AssetsQ4 2017vs Q4 2016$3.47B$2.60B
LoansQ4 2017vs Q4 2016$2.85B$2.01B
DepositsQ4 2017vs Q4 2016$2.66B$2.03B
Equity CapitalQ4 2017vs Q4 2016$407.1MM$320.6MM
Loan Loss AllowanceQ4 2017vs Q4 2016$18.7MM$15.4MM
Unbacked Noncurrent LoansQ4 2017vs Q4 2016$30.9MM$40.9MM
Real Estate OwnedQ4 2017vs Q4 2016$9.2MM$5.0MM
Rates

Sorry, we do not have rate data for TBK Bank.

Locations

Availability



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