Telhio Credit Union is headquartered in Columbus and is the 7th largest credit union in the state of Ohio. It is also the 327th largest credit union in the nation. It was established in 1935 and as of December of 2022, it had grown to 236 employees and 70,437 members at 11 locations. Telhio Credit Union's money market rates are 10X the national average, and it has a B+ health rating.
Field of Membership Restrictions
Membership in Telhio Credit Union is open to all Ohio residents through the American Consumer Council. Individuals who live, work, worship, or attend school in the Ohio counties of Butler, Champaign, Clark, Delaware, Fairfield, Franklin, Greene, Hamilton, Licking, Madison, Marion, Miami, Montgomery, Morrow, Pickaway, Preble, Richmond, Union, or Warren also qualify for membership.
See current membership details
Best Credit Union I Have Dealt With
Such a great team. We deal with the Columbus location, and have been incredibly impressed with all elements of the bank. They are growing, competitive, friendly, and flexible. I have no complaints whatsoever.
great experience
I have had good experiences with Telhio. I heard about them from coworkers. I decided to get an account there because so many people had positive things to say about them. They have been great to work with. The fees are quite reasonable. The atmosphere and decor inside the branches is very inviting, open, positive and friendly. The employees are all extremely friendly and extremely helpful. They have helped me through different financial situations including situations involving fraud on my account. They were able to help me with the charges and get me a new debit card for my checking account. I had a situation where a company I didn't owe billed me repeatedly and they were able to help me with that situation and put a stop to the charges. I can't think of anything negative to say, they have done a fantastic job the whole time I have been a member.
Better than a Bank!
I have been with Telhio for some years now and I really can't say enough good things about them. To be honest I feel like they are just getting better and better. I have both checking and a savings account. The process of getting those accounts open was pretty simple once my application was approved. The guy that helped me get my account open and set up the online account was very friendly and patient with me. He walked me through the whole process. Every since then I have only received wonder friendly customer service, whether I go into a branch or just use the drive through window which I love because it is always so quick. The website is extremely user friendly. They have all of their services listed on there and its pretty simple to navigate. AND my absolute favorite thing about their website is having the option to instantly chat with a rep should I need to. This is an invaluable service, to me. It makes get the help that I need even easier. Like I said, I just can't say enough good things. If you are considering a credit union Telhio is Awesome, check them out!
Telhio - Great local credit union
Telhio has been a great bank to me ever since I opened up an account 2 months ago. Upon sign up of a checking account I received a $50 bonus that I could use for anything I wanted. I had a problem with a check depositing at my previous bank so I brought it to Telhio and they deposited it with no problem. They also have a coin counter in the lobby so you can bring in all of your loose change and put it in there and it will count it for you and deposit it into your account. The coin counter is very accurate and I have made several deposits this way. Their online app is also very sleek. When you log in on a computer it asks you one of your 3 security questions so it is very secure. This bank has made me enjoy my banking experience and the bankers at my branch know me by name.
Good Experience - Would Recommend
I have had an account at telhio for about a decade. Their customer service is great and responsive, and I have had a good experience. their branches provide an open, friendly, pleasant environment. their interest rates are not the best. I did have one issue where there was a small amount being withdrawn repeatedly by a merchant who didn't have authorization to keep charging my debit card. it seems like they would easily be able to stop the charges. the whole situation was way more effort than it should have been on my part, but they ultimately got it resolved to my satisfaction. that was the only real issue I've had all these years.
Using Telhio Credit Union
I opened a savings account with Telhio Credit Union recently in the Columbus, Ohio, area recently. I went there in person to find out the best one for me. A representative was very helpful and told me about the current rates on savings account and how to get the best one. The person also warned me about not taking out too much money per month or a fee could be charged, and I had to maintain at least $5 or more. I accepted the terms and conditions and wrote them a check from a checking account with Chase Bank. I have enjoyed having an account there and go there in person once a month to make a deposit to save money. I really like this credit union and will continue to use their services, especially their online banking features.
Saddened Heart
Customer service not willing to work with me. Even during this holiday season telhio (unlike other banks) has no one time forgiveness. My kids get a little less and telhio lines their pockets with my money. I'm ready to go back to the day you put your money in a safe at home. Merry Christmas Telhio......Thanks for the holiday spirit.
Do Not Recommend
Telhio is not a compassionate bank. Totally insensitive to the consumer.
If you make a mistake, don't count on them to be forgiving because they will not.
Many of their branch ATM's do not accept deposits and I am told by a manager when you make an ATM deposit, they will put a hold the funds for 2 days. Even cash!
Fees are high, just like most banks.
I really feel this kind of policy is place in order for them to collect more NFS fees.
Ovedraft protection, even with that you would have to pay a fee.
Bottom line, this bank is totally inflexible. They brag on their home page: Telhio is more than a bank. It's a credit union. And when you're a member of Telhio, you own it. You reap the benefits. Wherever you are in life, we're here to help you grab every opportunity.
Total grap. I have been a member for about 10 years and do not see the advantage to being a member. I have other accounts with Chase and PNC and have no problems. I know when I make a deposit it will be there. I hear Huntington is very forgiving.
Data as of Q4 2022
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 62848 |
| Year Chartered | 1935 |
| Employees | 236 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.45% |
| Return on Equity - YTD | 5.12% |
| Annual Interest Income | $45.2MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2022vs Q4 2021 | $1.38B$1.27B |
| Loans | Q4 2022vs Q4 2021 | $1.10B$837.6MM |
| Deposits | Q4 2022vs Q4 2021 | $1.11B$1.12B |
| Equity Capital | Q4 2022vs Q4 2021 | $120.2MM$124.5MM |
| Loan Loss Allowance | Q4 2022vs Q4 2021 | $4.7MM$5.7MM |
| Unbacked Noncurrent Loans | Q4 2022vs Q4 2021 | $2.5MM$1.6MM |
| Real Estate Owned | Q4 2022vs Q4 2021 | $0$0 |
