The Brattleboro Savings & Loan
The Brattleboro Savings & Loan is headquartered in BRATTLEBORO and is the 9th largest bank in the state of Vermont. It is also the 2,563rd largest bank in the nation. It was established in 1912 and as of December of 2023, it had grown to 52 employees at 5 locations. The Brattleboro Savings & Loan has a B+ health rating.
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Great Community Bank!
BS&L is a great community bank that gives money to the local economy through loans to local business owners, and charitable contributions to the local non-profits and the arts sector. I am proud to call them my bank!
POOR... Customer Service
Customer Service... seriously the tellers are straight up rude and snobby! 99% of my visits I left so pissed.. I have had to many problems with bs&l I took my money and left a $1.00 in my account and have no plans to ever return! Its that sloppy/bad! makes Walmart's bank well ANY other bank look like gold!
Declining Customer Service As Bank Changes Community Focus
I have been a long time BS&L customer. It is clear that the customer and community driven focus of the bank has changed since George Haynes left the bank. Customer service is now a nightmare. The tellers are borderline incompetent and good service does not exist. Options for banking locations have dwindled and previous long term staff are apparently not at the bank any longer. Getting a simple question answered results in long hold times-and the answer may be different depending on the person asked. Even things as simple as the condition of the building and bank car have slipped, the building is clearly not being cared for. I can not recommend this bank to anyone. I have begun researching other options as it is clear that the new administration simply does not operate to the same standards that the bank operated at before, and the commitment and quality of the teller staff is just not up to par.
Data as of Q4 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 28837 |
| Year Established | 1912 |
| Employees | 52 |
| Primary Regulator | FED |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.84% |
| Return on Equity - YTD | 9.84% |
| Annual Interest Income | $11.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2023vs Q4 2022 | $285.2MM$309.4MM |
| Loans | Q4 2023vs Q4 2022 | $196.2MM$186.2MM |
| Deposits | Q4 2023vs Q4 2022 | $255.8MM$282.5MM |
| Equity Capital | Q4 2023vs Q4 2022 | $26.1MM$23.6MM |
| Loan Loss Allowance | Q4 2023vs Q4 2022 | $2.3MM$2.3MM |
| Unbacked Noncurrent Loans | Q4 2023vs Q4 2022 | $89K$19K |
| Real Estate Owned | Q4 2023vs Q4 2022 | $0$0 |