The Dime Bank is headquartered in Honesdale and is the 49th largest bank in the state of Pennsylvania. It is also the 1,022nd largest bank in the nation. It was established in 1906 and as of March of 2022, it had grown to 147 employees at 8 locations. The Dime Bank has a B+ health rating.
Like Going Back To 1999
The online experience is bad. Not only are you dealing with a barely mainframe experience, but functionally the online experience is frighteningly bad. You want electronic transactions? 90 days (and nobody is going to lift a finger to help). I could go on....
Things you take for granted.... Don't.
Customer Service
I gave this bank a 1* review, just because I couldn’t give it a zero. Telephone customer service was bad. I had to drive to my local branch to resolve issue. Unfortunately my experience with the branch manager was less than desirable. Seriously considering reporting matter to a regulator then taking my business somewhere else.
Data as of Q1 2022
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 9888 |
| Year Established | 1906 |
| Employees | 147 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.33% |
| Return on Equity - YTD | 13.59% |
| Annual Interest Income | $9.2MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2022vs Q1 2021 | $959.4MM$934.0MM |
| Loans | Q1 2022vs Q1 2021 | $633.0MM$673.0MM |
| Deposits | Q1 2022vs Q1 2021 | $821.5MM$743.7MM |
| Equity Capital | Q1 2022vs Q1 2021 | $90.2MM$92.7MM |
| Loan Loss Allowance | Q1 2022vs Q1 2021 | $11.6MM$10.8MM |
| Unbacked Noncurrent Loans | Q1 2022vs Q1 2021 | $14.1MM$16.9MM |
| Real Estate Owned | Q1 2022vs Q1 2021 | $224.00K$333.00K |