The Fidelity Bank is headquartered in Fuquay Varina and is the 8th largest bank in the state of North Carolina. It is also the 425th largest bank in the nation. It was established in 1909 and as of September of 2018, it had grown to 430 employees at 57 locations. The Fidelity Bank has an A health rating.
I've been a customer at Fidelity Bank for over 5 years and my experience has been very positive. The customer service representatives have for the most part been very polite, knowledgeable and helpful. I occasionally get a teller who is a little socially awkward or who seems not to quite know what they're doing; I usually assume these people are new and still getting into the swing of things. I think a $35 overdraft fee is a bit much but I accidentally overdrafted a couple of times and Fidelity was willing to waive the fee when I explained to them what happened. Their website is fine, I never have any problems with it, but it's impossible to check on my phone and I wish they had a mobile-formatted site. The parking lot at their main branch is like a labyrinth. The West Scranton branch is open on Sunday for a couple hours which really comes in handy sometimes. Altogether, I've been very pleased with my experience with Fidelity Bank and would be happy to recommend them.
|FDIC Certificate #||11507|
|Return on Assets - YTD||1.22%|
|Return on Equity - YTD||11.71%|
|Annual Interest Income||$50.4MM|
|Assets and Liabilities|
|Assets||Q3 2018vs Q3 2017||$1.95B$1.90B|
|Loans||Q3 2018vs Q3 2017||$1.12B$1.04B|
|Deposits||Q3 2018vs Q3 2017||$1.74B$1.69B|
|Equity Capital||Q3 2018vs Q3 2017||$204.2MM$194.5MM|
|Loan Loss Allowance||Q3 2018vs Q3 2017||$17.1MM$16.5MM|
|Unbacked Noncurrent Loans||Q3 2018vs Q3 2017||$2.5MM$3.2MM|
|Real Estate Owned||Q3 2018vs Q3 2017||$1.3MM$517.00K|
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