The Fidelity Bank


Overview / Commentary
919-552-2242
100 South Main Street
Fuquay-Varina, NC 27526

The Fidelity Bank is headquartered in Fuquay Varina and is the 8th largest bank in the state of North Carolina. It is also the 377th largest bank in the nation. It was established in 1909 and as of December of 2020, it had grown to 459 employees at 51 locations. The Fidelity Bank has an A health rating.

Reviews (2)

Good Local Bank

Posted by: |

I've been a customer at Fidelity Bank for over 5 years and my experience has been very positive. The customer service representatives have for the most part been very polite, knowledgeable and helpful. I occasionally get a teller who is a little socially awkward or who seems not to quite know what they're doing; I usually assume these people are new and still getting into the swing of things. I think a $35 overdraft fee is a bit much but I accidentally overdrafted a couple of times and Fidelity was willing to waive the fee when I explained to them what happened. Their website is fine, I never have any problems with it, but it's impossible to check on my phone and I wish they had a mobile-formatted site. The parking lot at their main branch is like a labyrinth. The West Scranton branch is open on Sunday for a couple hours which really comes in handy sometimes. Altogether, I've been very pleased with my experience with Fidelity Bank and would be happy to recommend them.

Disappointed

Posted by: |

I tried to deposit 20.00 into a savings account and the page jumped and it was saying I’d deposited 2,000!
So I called the bank in fuquay because the local Biscoe branch wouldn’t answer the phone for me.
They didn’t answer when she called either.
Nor when I called them again.
She sent them an email about forgiving the 30.00 stop payment charge but they didn’t .
I’ve been with them for over 30 years.
My business is not valued at all.



Health

Health Grade Components

Overall
FDIC Certificate #11507
Year Established1909
Employees459
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.29%
Return on Equity - YTD12.95%
Annual Interest Income$81.5MM
Assets and Liabilities
AssetsQ4 2020vs Q4 2019$2.83B$2.07B
LoansQ4 2020vs Q4 2019$1.56B$1.22B
DepositsQ4 2020vs Q4 2019$2.55B$1.82B
Equity CapitalQ4 2020vs Q4 2019$263.7MM$236.8MM
Loan Loss AllowanceQ4 2020vs Q4 2019$22.0MM$17.8MM
Unbacked Noncurrent LoansQ4 2020vs Q4 2019$6.0MM$1.5MM
Real Estate OwnedQ4 2020vs Q4 2019$0$250.00K
Rates

Sorry, we do not have rate data for The Fidelity Bank.

Locations

Availability



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