The Fidelity Bank is headquartered in Fuquay Varina and is the 10th largest bank in the state of North Carolina. It is also the 430th largest bank in the nation. It was established in 1909 and as of September of 2017, it had grown to 420 employees at 58 locations. The Fidelity Bank has an A+ health rating.
I've been a customer at Fidelity Bank for over 5 years and my experience has been very positive. The customer service representatives have for the most part been very polite, knowledgeable and helpful. I occasionally get a teller who is a little socially awkward or who seems not to quite know what they're doing; I usually assume these people are new and still getting into the swing of things. I think a $35 overdraft fee is a bit much but I accidentally overdrafted a couple of times and Fidelity was willing to waive the fee when I explained to them what happened. Their website is fine, I never have any problems with it, but it's impossible to check on my phone and I wish they had a mobile-formatted site. The parking lot at their main branch is like a labyrinth. The West Scranton branch is open on Sunday for a couple hours which really comes in handy sometimes. Altogether, I've been very pleased with my experience with Fidelity Bank and would be happy to recommend them.
|FDIC Certificate #||11507|
|Return on Assets - YTD||0.77%|
|Return on Equity - YTD||7.59%|
|Annual Interest Income||$44.0MM|
|Assets and Liabilities|
|Assets||Q3 2017vs Q3 2016||$1.90B$1.81B|
|Loans||Q3 2017vs Q3 2016||$1.04B$938.8MM|
|Deposits||Q3 2017vs Q3 2016||$1.69B$1.61B|
|Equity Capital||Q3 2017vs Q3 2016||$194.5MM$185.1MM|
|Loan Loss Allowance||Q3 2017vs Q3 2016||$16.5MM$15.5MM|
|Unbacked Noncurrent Loans||Q3 2017vs Q3 2016||$3.2MM$2.1MM|
|Real Estate Owned||Q3 2017vs Q3 2016||$517.00K$780.00K|
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